Tag: POS Hardware

Always Innovating: 5 Tech Trends Gaining Momentum in 2025

One of Star Micronics’ most impactful objectives is to provide customers with products and services that meet their needs today and anticipate the tech trends of tomorrow. We listen to stakeholders, explore options, and develop with the overarching goal of making businesses more efficient. This is Star’s spirit of “always leading, always innovating.”

Based on feedback from our customers and partners, and maintaining our position at the forefront of the industry, we’ve identified several tech trends gaining momentum as we head into the second half of 2025. I’m sharing this information to help our partners prepare to meet growing demand and to assist our customers in staying on track toward reaching their business goals.

Take these five tech trends into account to finish 2025 strong and set the stage for a successful 2026:

1. Migration to Cloud Printing in Retail & Hospitality Systems

This year’s tech trends align with the rapid shift toward cloud-first, host device-agnostic ecosystems. Point of sale (POS) software and backend platforms are increasingly cloud-based, driving demand for cloud-managed printing and peripheral solutions.

To support our customers, we are launching a new, fully managed cloud printing solution. StarIO.Online eliminates the need for local infrastructure. Businesses can host their print jobs on secure Star servers, monitor their devices remotely, and manage updates from a single dashboard. Managing printing in the cloud complements businesses’ increasingly cloud-based computing environments with streamlined workflows and increased efficiency.

Find Out More About StarIO.Online

2. Rising Demand for Multi-Function Printers & Modular Hardware

Tech trends reflect businesses’ desire to simplify device fleets and reduce complexity by upgrading to single devices that can support multiple use cases. Printers are now available that do it all, from printing receipts and chits to sticky and die-cut labels. A single device allows businesses to optimize space, control costs, and increase flexibility, which has particular benefits in QSR, fast casual, and retail environments. We’ve designed our mC-Label series printers to meet this demand and give businesses the flexibility to easily build multifunction printers into their workflows.

In addition, today, even small printers come with all interfaces in one device. The printer can now be tethered to a USB or Ethernet connection, be connected wirelessly through Bluetooth or Wi-Fi, or be connected to a local or cloud based network, all with the same printer. What’s better than making the right choice? Not having to choose at all.

3. Growing Focus on Sustainable Printing & Compliant Media

Sustainability is no longer optional — customers expect it. There’s rising demand for linerless labeling to reduce waste and Prop 65-compliant paper in response to evolving state and regional regulations. Prop 65 in California mandates warnings if products contain harmful chemicals, such as BPA/BPS, which are found in traditional printer paper. Although it’s now the law in California, other legislatures are likely to follow suit. Along with transitioning to sustainable printing to help protect the environment, compliance is driving a shift in how businesses select print media, partners, and hardware.

4. Shift Toward Loyalty-Focused, Value-Added Channel Partnerships

Solution providers want more than discounts. They want programs that support joint marketing, loyalty incentives, and true collaboration. The partner ecosystem is evolving beyond pure pricing to strategic partnerships that help both sides grow.

To support our channel partners, Star is reimagining its Empower Program to accommodate the business models of our reseller and ISV partners. We’re introducing a loyalty program that rewards our partners with marketing funds to help them grow their businesses. Our updated program will support trade show attendance, help create customized campaigns, and deliver content that meets our partners’ go-to-market strategies.

Find Out More About the Empower Program

5. Transition to More Agile, Scalable Distribution

While businesses plan to update printing technology to enhance operations, channel dynamics are more critical than ever. With last-minute deployments, multi-location rollouts, and complex integration timelines, distributors and vendors that can deliver speed, flexibility, and stock availability have a significant competitive edge. Star is uniquely positioned to offer our products through the largest, most innovative, and efficient distribution channel.

Don’t Pass By This Opportunity

For many business leaders, summer is the time for a break from the day-to-day. But it’s also a great time to take stock and course correct, if necessary, to keep your business moving in the right direction. Businesses have the opportunity to increase efficiency with cloud printing, operate more cost-effectively with multi-function printers, and operate more sustainably with eco-friendly paper and linerless labels. Star channel partners (and potential partners) can meet that demand by providing products from Star’s portfolio and collaborating more closely with us to market their businesses.

Join us in always leading, always innovating in 2025 and beyond.

Written by Christophe Naasz, Director of Business Development at Star Micronics America.

Take the Next Step with Smarter POS Solutions

Contact Star Now

July 4, 2025
The Role of Labels in Modern Off-Premise Dining Solutions
Off-premise dining is no longer a side channel. Because of popular demand, it’s become a core part of how restaurants operate. With digital orders flooding in from mobile apps, third-party platforms, kiosks, and drive-thru lanes, the pressure is on to deliver food fast, fresh, and error-free. And behind the scenes? It’s labeling that makes it all run smoothly.

Let’s break down how smart labeling plays a pivotal role in powering today’s workflows and explore the off-premise dining solutions that make it happen.

Explore Star’s Labeling Solutions

Why Off-Premise Dining Needs Better Labeling
From kitchen prep to bag sealing, off-premise fulfillment relies on clear communication. Without effective labeling, it’s easy for orders to get mixed up, items to be forgotten, or bags to go unverified.

Restaurants that don’t label effectively risk:

Incorrect or missing items in delivery and pickup orders

Chargebacks from third-party delivery platforms

Slower order assembly and longer wait times

Frustrated customers and negative reviews
As off-premise volume increases, so does the need for strategy and precision, and that starts with the right labels.

Key Label Types for Off-Premise Dining Success

No two off-premise orders are exactly the same, which means clear, consistent labeling is essential at every step. From the moment the order comes in to the moment it’s handed off, each label plays a specific role in keeping things accurate, organized, and customer-ready. Below are some of the key label types that help restaurants succeed in today’s fast-paced off-premise environment.

1. Order Confirmation Labels

Printed as soon as the order is received, these labels identify the customer, order number, pickup method, and fulfillment status, ensuring nothing gets lost in the shuffle.

2. Item & Inventory Labels

Used in kitchens and staging areas to clearly tag and date each item. Especially important for personalized or modified orders, including allergen warnings and special dietary instructions. Keeping labels on food items with clear date markings also helps teams monitor spoilage, support food safety compliance, and reduce unnecessary waste.

3. Bag Seal Labels

Often made with permanent linerless adhesive or die-cut formats, these labels seal the bag shut for tamper-evident delivery, giving customers peace of mind.

4. Staging Labels

Used to organize and queue multiple orders during rushes, particularly in drive-thru and curbside workflows.

Off-Premise Dining Solutions from Star Micronics

To meet the demands of modern off-premise operations, restaurants need tools that are fast, flexible, and easy to manage. Star Micronics offers a suite of hardware and cloud-based solutions designed to simplify labeling, reduce errors, and support seamless workflows at every station. Below are the key features that make Star a trusted choice for off-premise dining success.

> One Printer Model Per Station

Star’s mC-Label3 multimedia printers print receipts, die-cut labels, and linerless labels, all from one device. That means you can standardize across stations with less complexity: fewer SKUs to manage, less training for staff, simpler IT support when needed, and easier maintenance. Need a replacement? Keep one extra on hand and drop it in at any station. No compatibility issues, no reconfiguration.

mC-Label3 Multifunction Printer

The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

Discover the mC-Label3 >

> Linerless Compatibility

Star printers support both repositionable and permanent linerless labels, offering flexibility across multiple use cases. Sticky linerless labels are often used for item labeling, such as sandwiches, drinks, or personalized orders. Permanent linerless labels are ideal for securely sealing to-go bags and other types of delivery packaging.

Because linerless labels don’t use silicone backing, you get more labels per roll, reduce roll changes, and eliminate liner waste. That means lower supply costs, less downtime, and a more environmentally responsible operation.

The mC-Label3 can handle various linerless applications, but for simpler workflows, the TSP143IV SK series prints receipts and sticky linerless labels only.

> Scales for Order Accuracy

Pair Star printers with mG-T series scales to enable accurate weight-based pricing, portioning, and order verification. This is especially valuable in QSRs, delis, meal kit programs, and food prep lines where consistency and speed matter.

Many QSRs are now using POS-integrated scales to confirm that assembled orders match expected weight totals before handoff. When supported by their POS software, this real-time weight check adds an extra layer of quality control. It helps reduce errors, avoid refunds, and improve the customer experience.

Scales are no longer just for pricing. They are becoming a key part of efficient off-premise dining operations.

mG-TUDB Scales

Designed for precision and versatility, Star’s mG-TUDB POS scales are ideal for everything from self-checkout produce stations to QSR order prep and deli portioning. With Class III trade-legal certification, a large platter, and Bluetooth, USB-C, and serial connectivity, they easily connect to most POS systems. An optional pole display adds customer-facing visibility where it counts.

Find Out More >

> Cloud Capable
Star’s mC-Label series of printers supports both CloudPRNT Next and StarIO.Online, giving restaurants the flexibility to choose how they manage their cloud infrastructure.

CloudPRNT Next is ideal for businesses that want to run their own servers and maintain control of the back end.

StarIO.Online is a fully managed service hosted by Star Micronics, perfect for operators who want cloud printing without the burden of server management.
Both options enable real-time printing from cloud-based ordering platforms, allowing your kitchen and pickup stations to run more efficiently with fewer hardware constraints.

> Certified by the Best

Star’s mC-Label3 is trusted by some of the largest and most respected QSR and fast casual brands around the world. Its speed, accuracy, and media versatility make it a go-to choice for high-volume environments where every second counts. From front-of-house to kitchen to delivery staging, operators rely on the mC-Label3 to support multiple stations using one compact, reliable model. It’s been tested in demanding real-world workflows and proven to perform.

The Smart QSR Delivery Playbook: Labeling, Accuracy & Efficiency Done Right

Download the free QSR delivery playbook to learn how labeling, POS scales, and multi-function printers can improve accuracy, speed, and guest trust.

Get Yours Now

The Takeaway

In the world of off-premise dining, labeling is essential. From confirming orders to sealing bags and staging pickups, smart labeling keeps operations moving and customers coming back.

With the right off-premise dining solutions in place, including flexible printers, linerless label support, and optional scale integration, restaurants can operate faster, more accurately, and with greater confidence.

Find the best off-premise dining solutions for you:

Contact Star Now
June 27, 2025
The Dual Interface Cash Drawer: One Model, More Ways to Connect
A dual interface cash drawer may not get much attention in point-of-sale conversations, but it plays a critical role in how payments flow, especially in today’s hybrid retail and hospitality environments. As businesses juggle fixed terminals, mobile tablets, kiosks, and mixed setups across locations, managing hardware compatibility has become increasingly difficult.

Too often, cash drawers are treated as one-size-fits-all, only to cause problems when the connection type doesn’t match the printer or POS terminal. This leads to delays during installation, extra support calls, and wasted time troubleshooting.

That’s why more ISVs, VARs, and end users are turning to dual interface cash drawers. By supporting both USB and printer-driven connections in one model, they eliminate guesswork and simplify deployment, no matter how your customers run their point of sale.

Find the Star Cash Drawer for You

Why Cash Drawer Connectivity Matters
In most POS systems, the cash drawer connects either to the receipt printer or directly to the POS terminal via USB. Each setup has its benefits, but when your drawer only supports one option, it limits where and how it can be used. This creates challenges for VARs, ISVs, and end users who manage a variety of environments.

It also creates limitations down the line. If a business wants to upgrade its POS system—moving from fixed terminals to tablets, adding kiosks, or switching printer brands—those single-interface drawers may no longer work with the new setup. That means more hardware to replace, more installation friction, and fewer options for scaling efficiently.

A single-interface drawer can mean:

Compatibility issues

Extra SKUs to manage

Delays during install

More field support tickets

Less flexibility for future hardware upgrades
To solve this, Star Micronics created a smarter approach.

What Is a Dual Interface Cash Drawer?

A dual interface cash drawer supports both USB and printer-driven (DK port) connections in a single model. This means the same drawer can connect directly to a printer or plug into the POS terminal itself, giving you more options and fewer complications.

Instead of choosing between USB or DK models, you get both. This helps reduce inventory confusion, ensures a smoother installation process, and gives your customers flexibility if their setup evolves.

Star’s CD5 Max Series offers this level of versatility out of the box.

Who Benefits from Dual Interface Connectivity

1. VARs and Installers

A dual interface cash drawer means fewer models to stock and less time troubleshooting compatibility in the field. The drawer will work whether the customer uses a printer, a USB-connected touchscreen, or both.

2. ISVs

Software developers can build solutions that work across more environments, knowing the drawer will connect through whichever method the end user prefers. That makes onboarding and deployment smoother.

3. Retailers and QSRs

Enterprise-level or growing businesses often run a mix of hardware setups across locations. A dual interface drawer allows them to standardize on a single model that works everywhere, whether at the counter, in the kitchen, or at a self-checkout kiosk.

4. Mobile POS and Kiosk Applications

Many self-service stations and mPOS setups do not use receipt printers at all. USB becomes essential. With a dual interface drawer, you can still use the same hardware, regardless of the station design.

The CD5 Max Series is Built for Flexibility
Star’s CD5 Max Series is a rugged, reliable cash drawer designed for modern retail. It offers:

Dual USB and printer-driven connectivity

All-steel construction for high-volume environments

Multiple size options for tight counters or large setups

Support for Star, Epson, Bixolon, NCR, Oracle, and other major brands

Long-term durability backed by a 5-year warranty

Optional accessories like the APG 320 adapter cable and dual-drawer secure cash drawer cables
Whether you’re replacing legacy hardware or building a new POS system from scratch, the CD5 makes integration and installation easier and smarter.

Get Star’s Cash Drawer Connectivity Guide

Simplify Cash Handling with the Right Connectivity

The more flexible your hardware, the more adaptable your business becomes. A dual interface cash drawer is a small shift that delivers big value. It cuts down on support issues, reduces install time, and keeps your POS system ready for whatever setup comes next.

If you are looking for a cash drawer that fits every connection, every environment, and every POS strategy, the CD5 Max Series is your answer.

6 Industry Trends Affecting POS VARs and How to Handle Them

Explore the shifts and challenges reshaping the landscape for POS Value-Added Resellers (VARs), offering actionable strategies for staying competitive.

Read Now

Find out more about dual interface cash drawers:

Contact Star Now
June 20, 2025
Reduce Label Printer Downtime with Smarter Maintenance Tools
When orders pile up and customers are waiting, restaurants and retailers can’t afford wasted time. Every second counts, especially when label printer downtime threatens to derail the entire workflow. The right label printer can help with order accuracy, speed, and customer satisfaction. But without smart, proactive label printer maintenance, even the best devices can fail mid-shift, delaying orders, frustrating staff, and risking customer trust.

Unfortunately, traditional label printers offer little warning before they fail. Maintenance procedures are often buried in technical manuals, and staff members may not know what to do when a problem arises. The result? Unplanned downtime, lost revenue, and missed opportunities.

There’s a smarter way forward. Maintenance tools built into today’s best label printers help operators stay proactive, avoid surprises, and keep their operations running smoothly.

Explore Star’s Labeling Solutions

Table of Contents

Why Label Printer Downtime Hurts QSR and Retail Operations

Label printer downtime hits hardest when your team needs it most. During rush periods, a single stalled device can trigger a ripple effect: delayed tickets, packing errors, and frustrated customers.

When a label printer fails, the order accuracy chain breaks. Bags leave without tamper-evident seals. Orders get misrouted or repacked. Allergen and ingredient labels may be skipped, creating food safety risks and compliance issues. For QSRs and retailers, that means chargebacks, reputation damage, and slower service when speed matters most.

Label printer downtime doesn’t just slow things down; it disrupts trust and hurts the bottom line.

The Hidden Gaps in Label Printer Maintenance & Why They Happen
Too often, label printer maintenance is an afterthought. There’s no real warning before issues arise, and no clear process for routine upkeep. Most teams only respond once something breaks, and by then, it’s too late.

Without maintenance alerts or built-in guidance, staff may not know a part is worn or how to fix it. Manuals are buried, IT is busy, and backup printers aren’t always available. That leaves teams scrambling to recover.

These gaps create recurring pain points:

Lost productivity during peak times

Wasted materials from failed prints

Packaging errors that impact customer satisfaction

Avoidable damage to brand trust
Without a proactive maintenance system, even the best labeling strategy can fall short.

Meet the mC-Label Series: Smarter Label Printer Maintenance, Built In

When it comes to avoiding label printer downtime, the best defense is a device that knows how to take care of itself. That’s why Star Micronics designed the mC-Label multifunction printer series with proactive maintenance tools that keep QSR and retail workflows moving without disruption.

1. Maintenance Alerts

Real-time notifications let staff know exactly when printer maintenance is due before it becomes a problem.

2. Auto-Printed QR Codes

The printer prints a QR code that links directly to simple, step-by-step instructions. No manuals needed.

3. Tool-Free Maintenance

Downtime often starts with small issues, like adhesive buildup or worn components. That’s why Star mC-Label printers are designed with tool-free maintenance in mind.

Color-coded parts, including the cutter and platen, are easy to identify, remove, clean, and reinstall without any tools. No technician is required. Your team can handle routine maintenance on the spot without waiting for IT or scheduling a service call. That means less downtime, fewer disruptions, and a label printer that’s always ready to go.

For the mC-Label2 and mC-Label3 multifunction label printers, routine cutter cleaning is simple. If adhesive begins to accumulate on the cutter blade, use the adhesive side of a separate label or linerless label and gently tap it against the blade. This helps remove gum and debris before buildup affects cutting performance.

When components eventually wear over time, Star offers replacement cutter and platen sets so you can restore performance quickly without replacing the entire printer. Fast, user-level maintenance keeps labeling workflows running smoothly, even in high-volume environments.

4. Built for the Front and Back of House

Whether you’re sealing to-go bags, labeling food items, or printing ingredient info, the mC-Label series prints die-cut and linerless labels (with all adhesive strengths) plus receipts, helping you maintain speed, accuracy, and peace of mind.

mC-Label2 Multifunction Printer

The mC-Label2 packs powerful features into a compact, front-loading design, including 300 dpi resolution, support for linerless, die-cut, receipt, and continuous media, and connectivity options like USB-C, LAN, WLAN, Bluetooth, and Apple MFi-certified pairing (X4 models only).

Explore the mC-Label2 >

mC-Label3 Multifunction Printer

The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

Discover the mC-Label3 >

Keep Labeling Simple and Reliable

In today’s high-volume, high-expectation environment, printer downtime is a problem you can’t afford.

Smart maintenance tools like those built into the mC-Label series give operators the confidence that their labeling workflow won’t be derailed by preventable issues. Proactive alerts, guided instructions, and simple part handling turn maintenance from a challenge into an opportunity to keep operations running at their best.

Smarter maintenance enables smarter labeling—and smarter labeling helps QSRs and retailers deliver the speed, accuracy, and trust their customers expect.

Beyond the Label: Elevating Brand Connection and Loyalty

“Beyond the Label” offers insights into innovative labeling techniques that help retailers and restaurateurs captivate and connect with their audience more effectively.

Download Now

Minimize label printer downtime and keep customers smiling with the mC-Label series:

Contact Star Now
June 13, 2025
On BlueStar Nation: How Modern Kitchen Technology Is Evolving in Restaurants and QSRs

Restaurant kitchens are facing more demands than ever. From food safety compliance to lightning-fast delivery expectations, operators are turning to modern kitchen technology to keep pace. As cloud POS systems and restaurant label printers reshape how kitchens run, efficiency and accuracy are becoming essential to delivering a superior customer experience.

In the latest episode of the BlueStar Nation Podcast, Star Micronics’ Christophe Naasz dives into how QSR kitchen technology and restaurant efficiency tools are helping restaurants evolve. He shares insights on trends from the National Restaurant Association Show, the growing advantages of cloud POS vs on-prem, and how kitchen labeling solutions and modern scanning are driving new levels of order accuracy.

Explore Star’s QSR Solutions

Podcast Highlights: Smarter Kitchens, Better Results

From restaurant scanning solutions that improve accuracy to kitchen label printers that streamline order staging, Christophe explains how the right technology can transform back-of-house operations. He also discusses why restaurant kitchens adopting cloud POS platforms are seeing faster innovation cycles and improved delivery outcomes.

Read the blog post, “Why Restaurant Refunds Happen and How to Prevent Them” >

Stay up-to-date on all things Star, don’t forget to follow us on X, LinkedIn, Facebook, Instagram, and YouTube.

Want more industry news?

Explore the Star Blog

June 6, 2025
Smarter Pizza Restaurant Labeling Solutions: One Printer for Every Station
In the fast-paced world of pizza, there’s no room for guesswork. Every second counts, and every label matters, especially when it comes to choosing the right pizza restaurant labeling solutions. Whether it’s a lunchtime rush or a Friday night delivery marathon, your labeling strategy can either keep the orders flying out the door or bring the whole line to a halt.

That’s where Star Micronics steps in. Our smarter approach to labeling is designed for restaurants that move fast, think bigger, and refuse to settle for outdated workflows. With the mC-Label3 multimedia printer at the center of your operation, you can simplify everything, starting with one printer model for every station.

Explore Star’s Labeling Solutions

One Printer Model for Every Job

Most restaurants use different printers for different tasks—a label printer here, a receipt printer there, maybe a specialty solution for online orders or kitchen tickets. That works… until it doesn’t. When something breaks or needs replacing, operators are stuck managing multiple SKUs, multiple vendors, and more training for their staff.

With the mC-Label3, you can standardize your hardware across your entire pizza business. It’s one compact, reliable printer that supports receipt printing, linerless labeling, sticky labels, and more. Whether it’s printing an order label in the kitchen, a receipt at the POS, or a tamper-proof seal for delivery, the mC-Label3 does it all.

mC-Label3 Multifunction Printer

The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

Discover the mC-Label3 >

Smarter Pizza Station Setup
The one-printer-per-station model isn’t just about reducing clutter. It improves order accuracy by giving each touchpoint—prep, packaging, inventory, pickup, POS—its own dedicated, high-performance printer. And because it’s always the same model, there’s no learning curve, no confusion, and fewer support headaches.

It’s a smarter layout that:

Boosts labeling speed and consistency

Reduces printer downtime and maintenance

Simplifies training and inventory management
The Power of Permanent Linerless Labels

Labels are only as good as their stick. Star’s permanent linerless labels pair perfectly with the mC-Label3, offering strong adhesion without the waste of traditional liners. They work as tamper-proof labels for pizza boxes, to-go bags, and delivery containers, sealing each order with confidence.

No staplers. No tape. No mess. Just clean, secure, professional packaging every time.

Shop Star Paper & Labels Here

Star offers permanent linerless labels in a variety of widths and pack sizes.

Built for Busy Pizza Shops

The mC-Label3 isn’t just versatile—it’s built for speed and volume. With fast print speeds, multiple connectivity options (USB-C, Ethernet, Bluetooth, and Wi-Fi), and compatibility with leading POS and ordering platforms, it’s designed to keep up with the pace of modern pizza operations, even during peak hours.

Plus, features like onboard label memory and one-touch printing make it even easier for busy teams to stay focused on what matters: making and delivering great food, keeping orders accurate, and ensuring a smooth flow from kitchen to customer.

Final Slice

If you’re running a pizza operation with multiple stations, locations, or order types, don’t settle for a patchwork of printers. A smarter labeling strategy—built around the powerful mC-Label3 multimedia printer and Star’s permanent linerless labels—can help you serve faster, label better, and scale easier.

One printer model at every station. All media types. No compromises.

How to Get Your Restaurant Ready for Online Ordering

Are you looking for a new way to grow your restaurant business? Accepting online orders keeps you relevant and competitive.

Start With This Free Ebook Now

Ready for better pizza restaurant labeling solutions?

Contact Star Now
May 2, 2025
One Printer, Every Station: Rethinking Labeling for QSRs & Grocery Stores
Today’s grocery and QSR labeling demands more than just speed—it demands precision across every touchpoint. From front-counter orders to back-of-house prep and last-mile delivery, modern operations are expected to move fast and get it right every time. As service channels multiply, so do the challenges. And unless your labeling strategy can keep up, efficiency and consistency take a hit.

Labels have become essential here, offering a way to clearly communicate item details, reduce order errors, and streamline pickup and delivery. But creating a smooth, end-to-end labeling experience isn’t always easy. As menus and product assortments grow, and workflows evolve, many businesses find themselves struggling to keep labeling consistent across their POS, kitchen, bagging, and inventory stations.

For enterprise brands with dozens or even hundreds of locations, this complexity scales rapidly, resulting in increased costs, heightened training needs, and avoidable inefficiencies.

Explore Star’s Labeling Solutions

The Multi-Station Challenge
Most QSRs and grocery stores operate multiple service zones, each with its own tasks, and often, its own printer. The POS counter may have a thermal receipt printer, the kitchen a die-cut label printer for ingredients, and the bagging station a linerless printer for sealing takeout or delivery bags. While this setup gets the job done, it introduces a host of operational inefficiencies.

Here’s what that fragmented setup often leads to:

Higher hardware costs with different printer types at each station

Inconsistent print quality across devices and use cases

Increased training and support needs for staff and IT

Media management headaches with different paper sizes, adhesives, and formats, all requiring different printers

Workflow friction as teams juggle multiple systems and devices
As operations scale across multiple locations, these small inefficiencies add up, creating friction in daily workflows and making it harder to deliver a consistent customer experience across every store.

The Ideal Solution? One Printer That Does It All.

What if every station in your operation—front counter, kitchen, delivery, self-checkout—could run on the same printer model? Instead of managing multiple printer types with different media formats, drivers, and maintenance protocols, QSRs and grocery stores could simplify with one device that does it all.

That’s the benefit of standardizing on a single, versatile printer across the operation. The model may serve different functions at each station, but because the device is the same, it streamlines ordering, training, IT support, and overall consistency.

This isn’t entirely about reducing the number of printers—one will have to be at each station—but it is about reducing the number of printer models. With one printer that can handle everything from receipts to bag seals, operators can reduce complexity while maintaining quality across every customer interaction.

This isn’t just a wish list item. It’s real, and it’s available today.

Versatility at Its Core: Star Micronics mC-Label3
The mC-Label3 is a multifunction thermal printer built for the fast pace of today’s QSR and grocery operations. Designed to support unified labeling workflows, it can handle a wide range of media types, streamlining labeling across your business.

This one model can be used to print:

POS receipts at the front counter

Die-cut labels for food prep, inventory, or shelf displays

Linerless labels (sticky or permanent) for bag sealing and delivery orders

Continuous linered media for specialty or regulatory labeling
mC-Label3 Multifunction Printer

The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

Discover the mC-Label3 >

Standardizing on a single printer model like the mC-Label3 transforms QSR labeling and grocery labeling from a daily hurdle into a streamlined, scalable strategy. With just one printer across stations, teams deal with less hardware confusion, faster onboarding, and fewer support tickets—without sacrificing output quality or consistency.

Swapping media is fast and foolproof, letting staff move from receipts to die-cut to linerless labels without skipping a beat. And that’s key, because linerless media is quickly becoming the future of labeling. It’s cleaner, faster, more flexible, and reduces waste, making it ideal for high-volume, multi-use environments like coffee chains, QSRs, convenience stores, and grocery pickup stations.

With fewer disruptions and a leaner labeling setup, enterprises can keep counters clean, workflows smooth, and customers moving—no IT intervention required.

Built for Enterprise Flexibility

The mC-Label3 also supports multiple interfaces (USB, Ethernet, Bluetooth, WLAN) and CloudPRNT, ensuring straightforward connectivity with your current POS or labeling infrastructure. With its sleek footprint, it saves space without sacrificing performance.

And because it’s from Star Micronics, you get industry-leading reliability, developer support, and the ability to scale across locations.

Smarter Labeling Strategies for QSRs and Grocers
When you rethink your labeling strategy to revolve around one printer, you unlock:

Simpler training and operations

Cleaner counters and kitchen setups

Faster service and fewer labeling errors
The mC-Label3 isn’t just a printer. It’s your receipt station, kitchen expediter, and delivery labeler—all in one.

Perfecting QSR Delivery with POS Scales & Advanced Labeling

Learn how QSR operators are transforming delivery with weight-based verification and advanced labeling solutions.

Find Out Now

Ready to simplify your labeling across every station?

Contact Star Now
April 4, 2025
Why Leading QSRs Use POS Scales & Labels to Increase Order Accuracy
Order accuracy is a make-or-break factor for quick service restaurants (QSRs). According to PwC research, 61% of consumers will switch brands after just one bad experience. With growing customer expectations and the rise of online ordering, QSRs are turning to smarter technology to ensure every order is accurate and on time.

Hardware That Works For Online Ordering

Table of Contents

Why Order Accuracy Matters More Than Ever

QSRs are rediscovering the value of point of sale (POS) scales and label printers, using these familiar technology tools in new ways. Now, scales and printers are helping QSRs ensure online order accuracy with a clever way to confirm that the right menu items are included in customers’ orders.

The mC-Label3 multimedia printer helps smart QSRs perfect order accuracy.

More of a novelty than standard operating procedure before 2020, online ordering gave QSRs a way to reach a wider audience and accommodate consumers’ busy lifestyles. However, when the demand for online ordering increased in the 2020s, managers had to adapt QSR operations. It wasn’t practical to manage online delivery orders as one-offs, and getting orders wrong could have dire results.

Customers who received the wrong menu items, incomplete orders, or bags that had clearly been tampered with knew they had other options. With just a few clicks, a customer could try a new restaurant—and a competitor could win their business and their loyalty. Optimizing QSR operations with improved online order fulfillment processes allows restaurants to increase order accuracy and make the most of higher demand for off-premises dining.

Why QSRs Are Upgrading to New Online Order Labels

Labels are one of the best ways to optimize QSR operations with a growing online ordering business. As soon as a QSR receives an order, staff can print labels that follow various items through food prep to packaging.

Repositionable linerless labels that meet FDA standards for indirect contact with food are ideal for food preparation processes. They allow employees to print and apply labels with one hand because there’s no backing to remove, and they eliminate clutter on counters and floors. Additionally, QSR employees can move the labels from a shelf or tray before food prep begins to trays or containers during order preparation, and then to the packaging that lets the customer know their food was made-to-order.

The mC-Label3 can print on all media types with varying widths – perfect for QSRs.

Innovative QSRs are also leveraging labels in new ways to boost efficiency and enhance the customer experience. Die-cut labels not only display branding and business information on every package, but they also come in various sizes, making them ideal for organizing kitchen inventory. With the mC-Label3 multimedia printer, QSRs can store image templates—such as ingredient lists or expiration dates—directly in the printer’s memory. These templates can be printed on demand using the printer’s multifunction button, even without an internet connection, making back-of-house operations faster and more consistent.

Permanent labels give restaurants a way to assure their customers that once employees sealed the package, no one opened it. QSRs can also use labels to engage customers, encouraging them to scan a QR code so they can join a loyalty rewards program or access coupons or discounts on future orders. Using order labels is a simple solution, but it can have a huge impact on a QSR’s business.

Ace Your Labeling Game

How POS Scales Improve QSR Online Order Accuracy

Scales give QSR teams a quick and easy way to know what’s in a customer’s order. Weighing the bag gives QSR teams a way to check order accuracy. The POS scale can compare the weight of a packaged online order to known weights in a spreadsheet or database. Sensitive scales allow the QSR team to take wrappers, condiments, and utensils into account — and even recognize if a sandwich has the cheese and bacon that the customer requested.

Taking the extra quality control step to weigh an online order can have significant returns in continued customer loyalty, revenues, and competitiveness.

mG-TUDB Scales

Designed for precision and versatility, the mG-TUDB scales are a perfect fit for grocery self-checkout stations, produce sections and bulk item sales. With trade-legal certification for the U.S. and Canada, these scales offer Class III accuracy and seamless connectivity via Bluetooth, serial, or USB-C. Their large platter and optional pole display accessory ensure effortless setup with your POS system, making them ideal for a wide range of applications, from delis to farmer’s markets.

Find Out More >

The Benefits of Purpose-Built POS Scales and Order Labels

Optimizing delivery order fulfillment processes by choosing the right scales and order labels has several benefits for QSRs, including:

1. More Sustainable Operations

Increasing order accuracy with scales and linerless order labels helps reduce food and paper waste, saving money, increasing ROI, and boosting sustainability initiatives.

2. Food Safety

QSRs that choose labels that meet FDA standards for indirect food contact remove risks to food safety from label media that may contain harmful chemicals.

3. Lower Costs

When QSRs streamline their operations and improve order accuracy, they enhance efficiency and control costs.

Implement the Right Technology for Your Operation

As QSR operations evolve to keep up with consumer behaviors, they need to find the most efficient processes and the technology to support them. POS scales and online order label solutions empower QSRs to meet demands while operating efficiently and keeping food safe. Contact Star to learn more about solutions for your QSR.

How to Get Your Restaurant Ready for Online Ordering

Are you looking for a new way to grow your restaurant business? Accepting online orders keeps you relevant and competitive.

Find Out How

Additional Resources
Working with QSRs, Star Micronics has developed POS scales and order labeling solutions that contribute to more efficient operations and greater customer satisfaction. QSR solutions from Star include:

mG-T series POS scales: Star offers a line of NTEP and Measurement Canada-certified scales that deliver Class III accuracy.

mG-TUDB Pole Display: This pole display is designed specifically for Star POS scales to offer a clear view of weight. This scale powers this display, simplifying setup and powering the display during everyday use.

mCLabel3 Multimedia Printer: QSRs can print sticky, permanent, linerless or die-cut labels with this versatile, cloud-ready printer.

TSP143IV SK X4 Sticky Linerless Label Printer: The smallest sticky label printer on the market, this compact printer prints thermal linerless repositionable labels. The X4 model includes all four major connectivity options.

CloudPRNT and CloudPRNT Next: CloudPRNT and CloudPRNT Next ensure quick and reliable communication between cloud-based systems, like online ordering, mobile, and self-service printers. CloudPRNT Next uses the MQTT protocol for reliable printing across an enterprise’s devices and locations with flexibility and control.
QSR the Smart Way:

Contact Star Now
March 28, 2025
Avoid POS Downtime: Why Your Business Needs an Extended Warranty
In the latest episode of the Rising Stars Podcast, host Kate Orara is joined by Paul Leduc, CEO of Globe POS Systems, for an insightful discussion on the importance of extended warranties in the POS industry. In “Avoid POS Downtime: Why Your Business Needs an Extended Warranty,” Paul shares his expertise on how businesses can safeguard their POS investments and minimize costly disruptions.

Paul breaks down the most common hardware failures, the true cost of downtime, and how extended warranties help businesses stay operational while reducing unexpected repair expenses. He also discusses how Globe POS partners with Star Micronics to offer seamless warranty solutions that keep retail and hospitality businesses running smoothly.

Listen to the New Episode Now

The Business Benefits of POS Extended Warranties

From reducing downtime to ensuring long-term cost savings, this episode is packed with actionable advice for business owners, ISVs, and resellers looking to perfect their POS system reliability. Whether you run a small retail shop or a multi-location restaurant, Paul’s insights will help you understand how to make the smartest investment in POS hardware protection.

Protect your business from costly repairs

Maximize POS uptime and efficiency

Gain peace of mind with long-term hardware coverage

Explore extended warranties from Star Micronics >

Explore All Episodes
Loving the podcast? Subscribe now, and let us know what you think by leaving a review!

Stay up-to-date on all things Star, don’t forget to follow us on X, LinkedIn, Facebook, Instagram, and YouTube.

Podcast Playlist on YouTube

The Rising Stars Podcast

Immerse yourself in the world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of POS technology’s rapid pace.

In every episode, Kate Orara, Star Micronics’ Partner Development Manager, discusses emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

Want more industry news?

Explore the Star Blog

Episode Transcript:

[Music]

Kate Orara: Hey there, retail tech enthusiasts! Welcome to the Rising Stars Podcast, your go-to for all things retail tech and point of sale. I’m Kate Orara, Partner Development Manager at Star Micronics, and I’m excited to guide you through this journey. Here, we dive into the latest innovations shaping the retail, hospitality, and cannabis industries. So whether you’re a techie or a business owner, this is your backstage pass to insider knowledge. Join me and the Star Micronics team as we innovate and rise together.

Welcome back to another episode of Rising Stars Podcast! I’m your host, Kate Orara, and I’m really excited for today’s discussion. I have a good friend and industry partner with me—Paul Leduc, CEO of Globe POS. Paul, how are you?

Paul Leduc: I’m great! How are you? Nice to see you again.

Kate Orara: Good to see you too! I’m super excited for today’s conversation. We had a call a couple of weeks ago that really inspired this topic, and I knew we had to bring it to the podcast. We’re talking about something near and dear to my heart—extended service warranties. I have experience in the services industry, working in warranty and non-warranty repair, so I know firsthand how important this topic is.

But before we dive in, I’d love for you to introduce yourself to our listeners. Tell us a little about your experience in the channel and about Globe POS.

Paul Leduc: Sure! I’ve been in the industry for a long time. I started in a software company as a dealer rep across North America, working with a variety of VARs of different sizes and focuses. Before that, I owned a grocery store, so I understand the retail environment firsthand. Over the years, I worked with different dealerships across different states and provinces. About 15 years ago, I decided to acquire Globe POS Systems because I wanted something stable and closer to home while staying active in the industry.

To stay connected, I’ve remained involved in the RSPA (Retail Solutions Providers Association), serving on the board and keeping my ears on the ground for industry trends. I love engaging with resellers and partners and providing assistance wherever I can.

Kate Orara: That’s great! Yes, we both have been involved with RSPA, and it’s such a fantastic organization. If any listeners have questions about RSPA, Paul and I are happy to help!

Now, let’s dive into today’s topic: extended warranties. Our conversation a few weeks ago was about how Globe POS successfully incorporates extended warranties into its overall solution and how that has helped your business. To start, what inspired Globe POS to offer extended warranties on point-of-sale hardware, and how does this address common customer pain points?

Paul Leduc: Years ago, manufacturers didn’t always offer extended warranties, and as a smaller VAR, that posed challenges. We wanted to grow beyond our immediate region while still offering high-level service, but the logistics were difficult. I remember flying out on a Sunday night to replace a hard drive for a customer, which was expensive and time-consuming.

Without extended warranties, service and replacement costs could quickly add up for both us and our customers. It became clear that offering extended service plans was the best way to provide cost-effective, scalable support. When manufacturers started offering warranty add-ons more actively about eight years ago, we fully embraced it. Now, we can ensure that even customers in remote locations get the same level of service and peace of mind.

Kate Orara: That makes so much sense. Having a warranty in place removes a lot of uncertainty for customers and prevents unexpected expenses.

What are some of the key benefits for merchants who opt for extended warranties on their POS hardware? How do these warranties contribute to overall business continuity and cost savings?

Paul Leduc: Beyond peace of mind, the cost savings are significant. One repair on a critical component like a scanner or cash drawer can be costly. Having a warranty means that rather than paying for an expensive repair or replacement, businesses are covered.

Another benefit is faster service. If a business encounters an issue, they have a dedicated support line to troubleshoot first. Many times, it’s a simple fix—like pressing a reset button—but without support, the customer might have sent the unit in for repair, leading to unnecessary downtime.

Extended warranties also ensure that businesses stay operational. If a POS terminal goes down, sales stop, and that’s lost revenue. For industries like hospitality and restaurants, where peak hours are critical, having warranty-backed support can mean the difference between minimal disruption and a full-blown crisis.

Kate Orara: Absolutely! When I worked in services, restaurants would call us in a panic if their systems went down during the dinner rush. Having that warranty-backed support helped them get back up and running quickly.

What are some of the most common POS hardware failures, and how do extended warranties help mitigate these challenges?

Paul Leduc: It really depends on the environment. In restaurants, touchscreens take a lot of wear and tear—grease, spills, and heavy use can lead to dead zones or calibration issues. In retail, the biggest issues tend to be scanners, cash drawers, and occasionally printers.

Having an extended warranty means businesses don’t have to worry about costly repairs. If a scanner is dropped or a cord is damaged, they can quickly get a replacement without extra expenses. It ensures minimal downtime and maintains business continuity.

Kate Orara: That makes sense. Now, let’s talk about how extended warranties work with Star Micronics printers and other hardware. What should businesses know about coverage, response times, and maintenance support?

Paul Leduc: Star Micronics is one of the easiest manufacturers to work with when it comes to extended warranties. The process is simple—when we sell a new printer, we can add the warranty with just a quick call. No complicated paperwork.

If an issue arises, Star provides advanced exchange services. They’ll ship a replacement printer, and the customer just sends the faulty one back. Most issues, however, are solved over the phone. Instead of directing us to a knowledge base, Star’s team actually helps troubleshoot in real time, which saves a lot of frustration.

Kate Orara: That hands-on support is invaluable. As technology continues to evolve, how do you see the role of extended warranties changing in the POS industry?

Paul Leduc: While POS hardware itself is fairly stable, extended warranties will become even more important as businesses rely more on these devices. Many businesses keep their hardware for five to ten years, so offering a long-term warranty makes sense.

The future changes in POS are happening more on the software side with AI and advanced analytics, but hardware remains the foundation of operations. Ensuring longevity and reliability through extended warranties will always be a smart investment.

Kate Orara: Absolutely! Before we wrap up, here’s a curveball question I ask all my guests: If you could change one thing about the channel today, what would it be and why?

Paul Leduc: I’d like to see more manufacturers commit fully to either channel sales or direct sales, rather than doing both. The channel has proven its value, and companies that truly invest in it see long-term success. While some direct sales efforts still exist, I think the channel is in a better position today than it was a decade ago.

Kate Orara: That’s a great perspective. Thank you so much for joining me today, Paul! How can listeners reach out to you if they want to learn more about Globe POS?

Paul Leduc: You can visit our website at globpos.ca for more information.

Kate Orara: Perfect! Thank you again, Paul. I really appreciate your time and insights.

And that’s a wrap for this episode of the Rising Stars Podcast! A huge thanks to our listeners for tuning in. Don’t forget to subscribe, rate, and leave a review—your feedback fuels our journey to bring you the best in retail tech. Stay connected with us on social media for updates and behind-the-scenes content.

As we sign off, remember: the future of retail technology is in our hands, and together, we are shaping it. Keep innovating, keep rising, and until next time, this is Kate Orara signing off. Together, we rise.

[Music]
March 7, 2025
New Super Easy Wi-Fi Printer Setup for TSP143IV X4 and TSP143IV SK X4
Traditionally, the steps to set up a printer for wireless printing take time. Although the workforce is increasingly more tech-savvy than previous generations, few employees have extra time to devote to printer setup while taking care of their core responsibilities.

The ease of Wi-Fi printer setup is particularly important for employees with mobile devices who need to print in different areas of a facility or campus. How quickly and reliably they can set up a printer directly impacts their productivity and overall operational efficiency.

To help organizations overcome this challenge, Star Micronics designed the TSP143IV X4 thermal receipt and TSP143IV SK X4 linerless label printers to make Wi-Fi setup as seamless and user-friendly as possible. With cutting-edge technology and two innovative setup options, these printers ensure quick, reliable connections to your wireless network.

Love Star Technology? Explore It All

Here’s how they work:

Using the Star Quick Setup Utility
This method leverages Bluetooth Low Energy (BLE) technology for a streamlined setup process. Wi-Fi printer setup step for this method:

Launch the Star Quick Setup Utility App: Download and open the app on your mobile device.

Enter the Network Security Key: Input the password for your Wi-Fi network within the app.

Proximity Pairing: Bring your mobile device close to the printer to establish a connection.

Confirmation Printout: Once connected, the printer will automatically generate a diagnostic printout confirming the success of the setup.
The advantages of using the Star Quick Setup Utility include minimal steps, speed, and ease of use. It’s a benefit for operations that require setting up Wi-Fi frequently. The Star Quick Setup Utility app also includes built-in troubleshooting options that help address any connection issues.

Using the Hotspot Captive Portal
Considered an alternative method, using the Hotspot Captive Portal allows users to accomplish Wi-Fi printer setup without using additional software. Instead, it uses the printer’s built-in hotspot functionality. This method also has only four easy steps:

Power On the Printer: Upon powering up, the printer will automatically print a QR code.

Scan the QR Code: Use your mobile device’s camera to scan the QR code.

Follow the Instructions: Your device will guide you through entering the network credentials and finalizing the setup.

Confirmation Printout: As with the first method, a diagnostic printout is generated to confirm successful connectivity.
In addition to eliminating the need to download and install an app to set up a printer for Wi-Fi, this method is also quick and easy for users unfamiliar with BLE technology.

TSP143IV SK X4 Removable Sticky Label Printer

The TSP143IV SK X4 by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering four advanced connectivity options like Wi-Fi with easy setup and AOA. Get efficient, residue-free repositionable labels for your diverse business needs.

Find out more >

Key Features of TSP143IV X4 and TSP143IV SK X4 Wi-Fi Connectivity
In addition to making Wi-Fi printer setup easy for the TSP143IV X4 and TSP143IV SK X4, Star designed these printers for reliable connectivity and maximum uptime. Organizations that count on trouble-free wireless printing benefit from:

Dual-Band Connectivity: The printers support both 2.4 GHz and 5 GHz frequencies for flexibility in various network environments.

Diagnostic Printouts: Every setup method concludes with a detailed printout that verifies network connection status.

Troubleshooting Tools: In addition to helping users resolve connection issues during Wi-Fi setup, the Star Quick Setup Utility app has built-in troubleshooting tools that assist users with connectivity issues during day-to-day use.

User-Friendly Design: The printers enable efficient wireless printing, ensuring minimal downtime and maximum productivity.
TSP143IV X4 Thermal Receipt Printer

The TSP143IV series thermal receipt printer from Star Micronics is 20% smaller than its predecessor, offering high-speed printing with USB, LAN, WLAN, and Bluetooth connectivity. With CloudPRNT Next, dual-band WLAN, and Android Open Accessory (AOA) support, it ensures seamless compatibility across Windows, iOS, Android, and cloud-based applications, making it an efficient, adaptable solution for modern POS environments.

Discover the TSP143IV X4 >

Flexible Wi-Fi Setup Lets You Choose the Best Option for Your Operation

With the TSP143IV X4 and TSP143IV SK X4 printers, Star Micronics has redefined the Wi-Fi setup experience. Whether you choose the Bluetooth-assisted Star Quick Setup Utility or the Hot Spot Captive Portal, the process is straightforward, fast, and reliable. Dual-band connectivity ensures optimal performance, while diagnostic printouts and troubleshooting tools provide added confidence and support.

By simplifying wireless setup, these printers empower businesses to focus on what matters most: delivering exceptional service and efficiency.

Contact us to schedule a demonstration or consultation today to see firsthand how easily and quickly printer setup is with the TSP143IV X4 receipt printer and the TSP143IV SK X4 sticky linerless label printer.

Find out more about the easy Wi-Fi printer setup on our TSP100IV X4 models:

Contact Star Now
February 14, 2025