Author: Star Micronics

The Best POS System for Small Businesses on a Budget
Securing your business’s financial future begins at the checkout counter. For small and medium-sized companies, balancing quality with affordability often poses a significant challenge, especially when you’re just starting out. You need tools that won’t break the bank but are robust enough to handle your daily operations in retail, hospitality, or the burgeoning cannabis industry, especially at your point-of-sale (POS).

Here’s where the TSP143IIIU thermal printer and CD3-1616 cash drawer combo by Star Micronics steps in. These cost-effective yet high-performing devices are more than just peripherals; they’re the linchpins of your POS system, revolutionizing not only your transactions but the very way your business operates and thrives. The journey to enhancing your customer checkout experience starts here.

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In this article, we’ll dive into the details of this incredible pair and show you why it’s the perfect investment for your growing business.

TSP143IIIU Thermal Receipt Printer

The TSP143IIIU is a high-speed thermal receipt printer that offers easy, reliable USB connectivity. It’s great for busy environments that require a stable connection and fast and accurate receipt printing. The TSP143IIIU also has an easy-to-use design, making it ideal for businesses that are looking for a hassle-free printing solution. Plus, it’s certified with major companies like Square, Clover, Chromebook, Postmates, and more.

The TSP143III series thermal receipt printer from Star Micronics

Features of the TSP143IIIU
High-speed printing of up to 43 receipts per minute.

Easy “Drop-In and Print” paper loading.

Effortless USB “plug-and-play” connectivity.

Connects and charges the tablet or mobile device simultaneously.

Standard 2-year warranty included with options to extend.

Energy Star certification for eco-friendliness.

Access to futurePRNT software for receipt customization.
Benefits of the TSP143IIIU
Faster transactions and shorter customer wait times.

Ready to use out of the box.

Simple installation, easy-to-use design and maintenance.

Keep your connected tablet or mobile device charged while data transfers for convenient all-day use.

Simple receipt customization with logos and graphics for branding purposes.

Energy efficient, reducing operating costs, paper waste, and overall environmental impact.

Widespread popularity means industry familiarity is high.
Learn More About the TSP143III Series

How To Create a Connected Workstation in 5 Easy Steps

Connected workstations are perfect for modern-day hospitality, retail, and restaurant businesses, offering a unique setup to optimize workflows.

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CD3-1616 Value Series Cash Drawer

When the TSP143IIIU thermal receipt printer is paired with the CD3-1616 cash drawer, small to medium-sized businesses create an unstoppable POS duo. The CD3-1616 is a versatile, all-steel drawer designed for businesses that need secure cash management with all the expected features. Its 16″ x 16″ size is large enough to handle a lot of cash, with dual media slots to accommodate extra storage options for checks, credit card receipts, and coupons.

The CD3-1616 cash drawer from Star Micronics

Features of the CD3-1616
Durable steel construction with sturdy housing for long-lasting use.

Compact design with a small footprint, making it ideal for small retail spaces or crowded countertops.

Dual media slots for added storage options.

Smooth operation with a reliable lock mechanism and ball-bearing rollers for easy opening and closing.

Optional accessories available for added security, including a dual-drawer cable and under-counter mounting brackets.

Warranty-protected with options to extend up to 4 years.
Benefits of the CD3-1616
Improved cash management with secure storage and organization of cash and media.

Reduced risk of theft or loss of cash and media with added security accessories.

Durability and reliability in a busy business environment.

Compact design, saving valuable counter space.

Easy operation and smooth opening and closing, reducing transaction times or snags.

Warranty protection for peace of mind.

Learn More About the CD3 Series
An Ideal Solution for New Businesses & Startups

The TSP143IIIU and CD3-1616 combo is not only perfect for established small to medium-sized businesses but also offers an excellent solution for new businesses and startups. As new businesses enter the market, they need reliable and efficient tools to support their growth and streamline their operations. The TSP143IIIU and CD3-1616 combo provides these essential features from a trusted name in POS for businesses just starting out.

Features that Benefit New Businesses
Affordable pricing: Both the TSP143IIIU thermal receipt printer and CD3-1616 cash drawer are priced competitively, making them an accessible and cost-effective solution for businesses with limited budgets.

Easy setup: The TSP143IIIU and CD3-1616 are designed for quick installation and compatibility with popular POS systems, so businesses can get up and running right away.

Scalability: As new businesses grow, the TSP143IIIU and CD3-1616 combo can easily scale with them, supporting journeys from inception to expansion.
Added Benefits for Startups
Professional appearance: High-quality printed receipts and secure cash management contribute to a professional image, helping new businesses establish credibility and trust with customers.

Enhanced customer experience: Fast transactions, shorter wait times, and clear receipts contribute to a positive customer experience, encouraging repeat business and fostering customer loyalty.

Streamlined operations: By simplifying cash handling and receipt printing, the TSP143IIIU and CD3-1616 combo allow new businesses to focus on other aspects of their operations, such as marketing, inventory management, and customer service.

In summary, the TSP143IIIU and CD3-1616 combo is a fantastic investment for new businesses and startups looking to optimize their operations, enhance customer experiences, and build a solid foundation for growth.
The Perfect Pairing for Your POS System

The TSP143IIIU and CD3-1616 cash drawer combo is simply the perfect pairing for small to medium-sized businesses in the retail, hospitality, and cannabis industries. Especially for new businesses that need affordability with top quality, high ROI, and simple installation, the TSP143IIIU and CD3-1616 together serve as the best place to start.

This combination offers a range of benefits, including faster transactions, improved accuracy, and better cash management, streamlining daily operations. All of that boosts the customer experience and frees up headspace to focus on other important matters, making this formidable POS duo a great investment for any business.

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June 9, 2023
Offer Complete POS Hardware Setups & Boost Your Reseller Business
In the fast-paced world of retail, where efficiency, ease of use, and customer experience are key, providing a cohesive POS solution can give your reseller business an unparalleled edge. As a VAR in the POS industry, your mission extends beyond merely supplying hardware – it’s about crafting exceptional customer experiences that drive success for your clients.

This is where offering comprehensive POS and self-service hardware setups from a single manufacturer becomes your secret weapon. Let’s delve into the multi-dimensional benefits this approach offers to your business and ultimately sets you apart in the bustling POS market.

The Advantages of Providing a Unified POS Hardware Solution

Streamlined Compatibility

By offering your customers a complete POS or self-service hardware solution from a single manufacturer, you’re providing them with a seamless setup and installation experience. With everything made of compatible components, your customers will also spend less time dealing with mismatched technical issues and more time focusing on their business.

Easier Maintenance and Support

When you provide a unified POS hardware solution, your customers benefit from maintenance and support that’s simplified. With a single point of contact for all hardware, it’s easier for you to manage the relationship with the manufacturer and provide exceptional support to your customers.

Consistent Customer Experience

Offering a complete POS hardware solution from one manufacturer ensures consistent customer experience across the board. A cohesive design easily gives off a professional brand appearance, and a similar look and feel across all touchpoints promotes familiarity and ease of use.

Increased Sales Opportunities

Bundling POS hardware from a single manufacturer can lead to more sales opportunities for your reseller business. By offering a comprehensive solution all in one, you can upsell additional hardware components and accessories, increasing your overall revenue.

An Added Advantage with Star Micronics

Star Micronics offers printers, scales, scanners, tablet stands, and more

As a value-added reseller (VAR) or ISV in the POS industry, you understand the importance of providing your customers with the best solutions to meet their needs. Offering complete POS and self-service hardware setups from a single manufacturer has too many benefits to ignore and can set you apart from the competition.

Star Micronics has the complete POS hardware solution perfect for VARs and ISVs in the retail, hospitality, and cannabis industries. From receipt, label, and kiosk printers to cash drawers, barcode scanners, and tablet stands, Star manufactures it all, and with the same top-quality you’ve come to expect.

But there’s another major benefit to partnering with Star Micronics:

The Empower Partner Program: Stay Competitive
The Star Empower Partner Program is designed to help resellers like you succeed in the competitive POS market. By partnering with Star Micronics, you can take advantage of numerous benefits, including:

Access to a comprehensive product portfolio, ensuring you have the right solution for every customer

Exclusive promotions and incentives, increasing your earning potential

Dedicated support and training, giving you the tools and knowledge to succeed

By providing your customers with complete POS and self-service hardware solutions from a single manufacturer, you can grow your reseller business and set yourself apart from the competition. Join the Star Empower Partner Program today and start reaping the benefits!
To learn more about the Star Empower Partner Program:

Contact Star Now
June 2, 2023
Chowbus: Revolutionizing Asian Cuisine Delivery in the U.S.

Food delivery apps have emerged as game-changing platforms, reshaping the dynamics of dining and food consumption. Among these trailblazers is Chowbus, an app revolutionizing food delivery for Asian and prominently Chinese restaurants across the United States.

What sets Chowbus apart is its focus on underserved cuisines and smaller, family-run establishments, allowing them to reach a broader customer base while preserving their unique culinary identity.

Interested in integrating with Star Micronics?

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We live in an age of convenience and digital integration, and Chowbus serves as an exceptional facilitator, connecting food lovers with authentic Asian eats. Yet, as with any technology-driven service, it can’t function in a vacuum. Online ordering apps like Chowbus underscore the necessity for more and more restaurants to have robust and reliable point-of-sale (POS) systems that manage transactions and keep up with this growing industry trend.

As an industry leader, Star Micronics offers impressive POS hardware that aligns perfectly with these needs, paving the way for seamless restaurant operations in the digital era.

A Niche Market Focus – Chowbus and Asian Cuisine

Chowbus has carved a distinctive niche in the food delivery app market by concentrating exclusively on Asian cuisine. By having a range of Asian restaurants on a single platform and allowing customers to order different items from multiple restaurants without any extra fees, Chowbus has simplified the process of exploring a variety of Asian food joints one at a time.

In doing so, this app not only bridges the gap between consumers craving authentic Asian food and smaller, local restaurants, but it also offers curated meal suggestions in select cities, further enhancing user experience. Plus, they offer same-day grocery delivery as well.

By strictly catering to the Asian community in cities around the U.S., Chowbus has carved itself out a nice slice of niche pie! In a world with so many options, focusing on a small market is often your best bet, especially in the restaurant industry.

Online Ordering Solutions: A Quick Guide

Use this quick guide to find out which Star printer is right for your business. Don’t see your app? We are integrated with most POS software on the market. Contact us for more info.

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Embracing the Mobile Ordering Revolution

The rise of Chowbus coincides with a broader trend in the food industry: the surge in mobile and online ordering. Consumers appreciate the convenience and simplicity that apps like Chowbus provide, allowing them to browse menus, read reviews, and place orders—all from the comfort of their homes or offices.

Chowbus has embraced this trend and successfully catered to this digital preference. The app offers an intuitive user interface, making it easy for customers to navigate through different food options and place their orders in just a few taps. Mobile and online ordering are not going away, and it’s exciting to see how apps like Chowbus will continue to evolve.

Chowbus online ordering and delivery app for authentic Asian food uses Star Micronics hardware

Star Micronics – Complete POS Hardware Solutions

Many small-business restaurants struggle with growing too large for their operations at some point in their journeys. Especially when moving to online ordering platforms, orders can keep coming in but the way those orders get to the kitchen, make it into the delivery vehicle, and are paid for may be haphazard at best.

Sloppy operations can cause orders to come out incorrectly, which can be the cause of lost revenue and a lack of customer loyalty. While having a delivery platform like Chowbus helps indie restaurants reach wider audiences, ensuring the seamless management of day-to-day transactions is equally critical.

This is where quality POS hardware comes into play. Top-of-the-line equipment, like those provided by Star Micronics, ensures a secure, efficient, and reliable operational flow. When your restaurant has the proper hardware, online orders come in a rhythmic fashion. They’re delivered to the kitchen without issue, and everything is kept organized to make it to the customer in a timely manner.

Bagels n’ Cream Partners with KitchenHub and Star to Offer Streamlined Online Ordering and Delivery

Restaurant management knew they needed a solution to handle high customer demand.

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Software Isn’t Everything

As Chowbus continues to transform the Asian cuisine delivery experience in the U.S. (and Australia), its partnering restaurants must make sure they’re meeting the increased demand with confidence. Simply having your menu on food delivery apps is not enough to stay competitive. Restaurants must make sure they have the proper in-house hardware to handle the influx of online and mobile orders.

The continued rise of Chowbus and similar platforms asks restauranteurs to consider – are we positioned to take advantage of these sweeping changes? Embracing online ordering apps is just one piece of the puzzle. In an industry that sees near-constant change, are you equipped with the right tools and technologies to ensure seamless operations and excellent customer experience?

With online and mobile ordering apps, it is possible to boost your restaurant’s revenue immensely. Plenty of your competitors are doing just that. But you need to stay ahead of the curve and keep your customers coming back with great food and service. You can do so with the help of the Chowbus platform and apps like it, but also through the reliable operation of top-quality physical POS systems and hardware that connect the front of the house with the back in real-time.

Don’t miss out on all that online ordering can offer!

Get Your POS Hardware Up to Date Now

May 26, 2023
Linerless Label Paper vs. Traditional Label Paper: Which Is Right for Your Business?
Navigating the world of label paper can be more of a complex task than most would assume. The choice is no longer as simple as picking between small and large label paper. Now, businesses have an array of options to choose from, including traditional label paper, linerless, permanent linerless, and more. Each type comes with unique applications and benefits, so it would be wise to know enough about each to identify the right fit for your business.

This article offers a comprehensive guide, demystifying the various types of label paper and their respective applications and advantages to empower you to make an informed decision. So, let’s explore the fascinating world of label paper!

Traditional Label Paper

Traditional label paper is perhaps the most commonly used type in the market. It comes in a simple geometric shape (square, circle, etc.) with a paper, polyester, or polypropylene facestock, an adhesive layer, and a liner. The liner protects the adhesive until the label is ready to be used.

Traditional label paper, often referred to as direct thermal labels, is a classic choice that has stood the test of time in various industries. It’s used extensively across various industries, such as retail, logistics, and manufacturing.

Key attributes of traditional label paper include:
Versatility: Traditional label paper is adaptable to a wide array of applications, including shipping, barcoding, inventory tracking, and more. This versatility makes it a strong contender in many business contexts.

Dependability: With a proven track record of performance, traditional label paper is reliable and trusted by many businesses. It offers consistent quality and performance, providing clear and durable prints.

Printer Compatibility: Traditional label paper can be used with various types of printers, including direct thermal and thermal transfer printers. This makes it a flexible option compatible with various printing technologies.
However, traditional label paper is not without its limitations. Traditional label paper may not have the look or shape you desire. Labels also incur waste generation. Each label comes with a liner that is discarded after the label is used, contributing to waste. This can be a concern for environmentally conscious businesses.

Moreover, these labels are sensitive to heat and light, which may cause the ink to fade over time or the labels to darken if exposed to extreme conditions.

Die-Cut Label Rolls

Die-cut labels differ from traditional labels because they are specifically cut around the label designs. They come pre-cut, allowing for a clean and professional finish in various applications. This makes die-cut labels a popular option among businesses for their precision, customization, high quality, and ease of use.

Key features of die-cut label paper include:
Precision: Each label is pre-cut with precision, ensuring consistent and accurate dimensions across the entire roll.

Customization: Die-cut labels are available in a wide range of shapes, sizes, and materials to suit various branding needs. This allows businesses to find the perfect fit for their specific labeling requirements.

Ease of Use: Since die-cut labels are pre-cut and separated from each other, they can be easily peeled off from the liner and applied to the desired surface. This feature can save time, especially when dealing with a large volume of labels.

Compatibility: Die-cut labels can be used with various types of printers, including thermal, inkjet, and laser printers. This broad compatibility makes them a versatile option for many businesses.
However, there are some reasons not to use die-cut label paper. The pre-cut designs limit flexibility, as the size and shape of the labels are fixed. Businesses may need to buy several different customized labels to use for various applications. Also, the presence of a liner contributes to a lot of waste generation, which can be a concern for some businesses.

The Value of Receipts: Printed and Digital

There’s no getting away from it: receipts hold great value and are an irrefutable part of everyday life. Learn how to use them to your business’s advantage!

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Linerless Label Paper

Linerless label paper, or sticky paper, presents a unique solution for businesses looking to enhance efficiency and sustainability. As the name suggests, linerless labels don’t have backing paper, which is unlike traditional label rolls. This leads to a significant reduction in waste, making linerless labels a more environmentally friendly choice.

Many industries are now using linerless labels. They’re ideal for takeout orders, food packaging, retail price marking, and logistics.

Linerless label paper offers the following advantages:
Less Waste: As there is no liner, there’s significantly less waste produced, making this option better for the environment.

Increased Efficiency: Without a liner, the roll can hold more labels. This means fewer roll changes and increased productivity in high-volume environments.

Versatility: The length of the label can be customized on the spot without changing the roll, making it versatile for varying product sizes and shapes.

Cost-Effective: Less material is used in the production of linerless labels, and they take up less storage space. This can lead to cost savings in the long run.
However, like any other type of label paper, linerless label paper might not be the perfect fit for all businesses. These labels require special printers designed to handle them and may not be suitable for some applications where a long-term label is required. They also might not be the best choice if you need pre-printed labels, as the print can wear off over time.

Permanent Linerless Label Paper

Permanent linerless label paper has emerged as an innovative addition to the lineup of label solutions. It offers the same environmental and efficiency benefits as standard linerless labels but with an added level of adhesion.

Permanent linerless labels are suitable where a more robust label is required, such as outdoor use, chemical containers, and high-traffic areas. If your business needs labels in challenging environments, these labels would be your go-to choice.

Features of permanent linerless label paper include:
Strong Adhesion: As suggested by the name, permanent linerless labels are designed to stick and stay put. This makes them an ideal solution for applications where long-lasting labeling is necessary, such as product identification, shipping labels, or asset tracking.

Environmental Benefits: Like their linerless counterparts, permanent linerless labels eliminate the waste associated with liners. This contributes to an eco-friendlier labeling solution.

Maximized Efficiency: With more labels per roll due to the absence of a liner, businesses experience fewer roll changes, increasing productivity in fast-paced environments.

Customizable Lengths: The lack of a pre-cut shape allows the label length to be adjusted as per the requirement, providing flexibility for different product sizes.
Of course, permanent linerless labels are not without their considerations. The increased adhesion means they stick firmly, and removing them can be difficult without leaving a residue. Therefore, they may not be suitable for applications where labels need to be removed cleanly. Also, like standard linerless labels, they require specific printers designed to handle repeatedly cutting the adhesive.

Wrapping Up: Picking the Right Label Paper for Your Business Success

In conclusion, the label paper you choose will significantly influence your business operations, affecting everything from efficiency to sustainability. Whether it’s the precision of die-cut labels, the eco-friendly appeal of linerless labels, the reliability of traditional labels, or the versatility of permanent linerless labels, each type brings unique merits to the table. Understanding these differences is crucial in making an informed decision that aligns with your business’s unique needs and goals.

Remember, the right label paper is not just about meeting your current needs; it’s about anticipating your future demands and staying ahead in the ever-evolving marketplace.

Want to know more about what Star can offer your business?

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May 19, 2023
Star Micronics to Showcase Innovative Solutions at the National Restaurant Association (NRA) Show
Star’s latest POS solutions are sure to spice up the mix for the hospitality industry in Chicago, IL.
Somerset, NJ – May 20, 2023 – Star Micronics, a leading manufacturer of mobile, point-of-sale (POS), and customer engagement technologies, is thrilled to announce its participation in the National Restaurant Association Show, taking place in Chicago, IL, from May 20-23, 2023. The company will be exhibiting at Booth #6783 in the North Hall, where attendees can experience live demonstrations of their cutting-edge products designed to enhance the foodservice industry.

Star Micronics is eager to present its latest POS and online ordering innovations that have been sizzling on the world stage. Among the highlights are:

The new mC-Label3 with the faster SteadyLAN+, CloudPRNT, & Android TetherLAN capabilities – an optimized label and receipt printing solution that does the work of multiple printers in one.

A fresh new line of 1D/2D Star-branded barcode scanners with ultra-high resolution.

The latest mPOP® (mobile point-of-purchase) with direct iOS connectivity; power and data transfer for all-day use.

The mG-T series of POS scales; ideal for yogurt and ice cream shops, delis and butcher shops, and grocery stores.

The acclaimed TSP143IVUE with Android Open Accessory (AOA) support and a USB/LAN dual interface.

The future-proof Universal Mini mEnclosure that eliminates the need to purchase a new tablet enclosure with every new device.

Plus, a wide variety of POS accessories to customize for any environment.

The National Restaurant Association Show is an excellent opportunity for Star Micronics to connect with industry professionals and showcase its groundbreaking solutions tailored for the foodservice market. Star’s reliable, high-quality products are designed to meet the diverse needs of restaurants, bars, and cafes, ensuring seamless transactions and enhanced customer experiences.

“We’re thrilled to be a part of the National Restaurant Association Show this year. Many of our innovative point-of-sale solutions use our CloudPRNT technology, which is perfect for the growing online ordering trend. Restaurants everywhere are using it. Star is committed to providing the industry with whatever they need to stay competitive.”

Christophe Naascz, Global Director of Business Development at Star Micronics
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Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, Twitter, Instagram, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Dorner

Star Micronics America, Inc.

cdorner@starmicronics.com

848-216-3318
May 19, 2023
Star Micronics CloudPRNT: Exploring a New Era of POS Technology in Retail and Hospitality

The digital transformation of the retail and hospitality industries has been in full swing in recent years, driven by the adoption of innovative technologies that better streamline operations and satisfy consumer expectations, particularly with omnichannel and online ordering. One such technology that has garnered attention is Star Micronics’ CloudPRNT, which is redefining the landscape of point-of-sale (POS) systems.

This article takes an in-depth look at CloudPRNT, its features, and its potential implications for the retail and hospitality industries.

Find Your Cloud Printer

CloudPRNT: The Technology Unveiled

CloudPRNT is a cloud-based printing technology developed by Star Micronics, a company specializing in POS, customer engagement, and self-service hardware solutions. At its core, CloudPRNT enables POS printers to communicate directly with cloud-based servers for remote printing capabilities.

This direct server connection negates the need for traditional local network configurations, resulting in a more streamlined and efficient setup. Because of this, any Star printer with CloudPRNT technology allows business owners to utilize omnichannel and online ordering software.

One crucial aspect of CloudPRNT technology is server storage. Instead of storing print jobs in the printer, the data is stored on the server. This approach prevents data loss if a printer were to fail, offering an added layer of data protection.

Moreover, CloudPRNT eliminates the need to manage IP addresses or custom firewall/tunneling rules at the local site. By leveraging the power of the cloud, CloudPRNT removes the need for local network connections, streamlining the installation process and reducing overall costs.

Benefits of CloudPRNT

1. Increased Operational Efficiency

By facilitating direct communication between the POS device and the cloud server, CloudPRNT minimizes potential bottlenecks in the transaction process. The result is faster processing times and reduced downtime, which positively impacts the overall customer experience.

2. Enhanced Scalability and Flexibility

Cloud-based architecture, such as that used by CloudPRNT, offers seamless scalability for businesses as they grow and their POS requirements change. The technology’s compatibility with a variety of devices and platforms also ensures that companies have the flexibility to choose solutions that suit their specific needs.

3. Improved Data Security

Data security is a critical concern for retailers and hospitality providers. CloudPRNT’s reliance on secure cloud servers for data storage and processing minimizes the risk of data breaches and protects sensitive customer information.

Star Micronics Industry-Leading Technology

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Industry Implications of CloudPRNT

While CloudPRNT is just one example of the innovative technologies shaping the retail and hospitality industries, its potential to redefine POS systems is noteworthy. Online ordering is growing, with more consumers coming to expect it as the years go by. This will require all POS devices to one day have cloud-based capabilities.

As businesses continue to explore and adopt new solutions, it’s essential to always keep an eye on the evolving landscape of POS technology and consider how these advancements could impact overall operations and customer experiences. Success in the retail and hospitality sectors requires a comprehensive approach to POS management. Businesses must remain open to investing in the right tools and strategies to stay competitive.

As CloudPRNT and other emerging technologies continue to make their mark, the future of the retail and hospitality industries promises to be both exciting and transformative.

Interested in integrating with Star Micronics?

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May 12, 2023
4 Key Takeaways on Retail Profitability from the 2023 RSPA Retail IT Channel Study

The 2023 RSPA Retail IT Channel KPI Study has recently been released, and it is full of valuable insights for retail IT solutions providers. The industry has largely recovered from the disastrous 2020 lockdowns, and the outlook for the remainder of 2023 looks the brightest since RSPA began conducting the study.

Retail profitability is on the rise and will continue to be. This means increased funds available for retailers to invest in the services VARS, ISVs, and Vendors who power the industry. As a result, RSPA respondents predict growth for their businesses across the board.

Below we will provide a concise analysis of the four main takeaways Star experts took from the report.

Half of VARs Achieved Double-Digit Sales Growth

Despite challenges from inflation and increasing pressure to offer free or discounted POS systems to gain recurring credit card processing revenue, channel partners continued to adapt their business model to achieve more profitability.

For most VARs, the adaptation worked. Only 16.9% of ISVs reported flat or negative growth. Just over 10% of respondents reported sales growth exceeding 40%. These numbers are dramatic improvements from 2020, when nearly 23% reported declining sales and more than a third (36.2%) saw sales flatline.

There was a general mood of optimism among respondents when it came to projections for 2023. The percentage of those forecasting a decline or no change in sales was only 11.7%, with all others predicting an increase of some size.

57.2% of Channel Partners Have Completely or Mostly Transitioned to a Recurring Revenue Model

Merchants are becoming accustomed to the “as a service” model and accepting it as a necessary aspect of the business. Most channel partners have now transitioned a majority of their business to a recurring revenue model. Subscription-based solutions that involve hardware, software, and technical support are more profitable and make it challenging for a merchant to switch to a competitor. The move to a recurring revenue model also enables channel partners to build the value of their business.

The numbers show this growing trend in the industry; in 2020, only 5% of VARs reported their business model relied on SaaS models to generate recurring revenue. Comparatively, in 2022 17.4% reported relying solely on SaaS business models, and in 2023 VARs adaption of this business model is projected to grow to 26.1%. Lastly, it’s vital to note that 0% of VAR/ISVs, reported having no recurring revenue. Everyone is adopting the model to some extent.

85% of VAR/ISV Hybrid Models Post Double-Digit Margins

According to the RSPA study, VARs have never been more profitable. The most successful channel partners are traditional VARs evolving their business offerings to include software and services. Hardware margins have historically been thin and remained so in 2022.

It is no coincidence that VARs profitability has risen in conjunction with the adaptation of a recurring revenue model. VARs combining hardware, software, and services have a stronger value proposition to present to the customer. This results in higher monthly subscription revenue and prominent profit margins.

Star Micronics Industry-Leading Technology

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One-Fifth of VARs Aspire to be Acquired by 2025

There has been tremendous convergence and acquisition in the POS and payments space. The number of mergers and acquisitions will continue to grow in 2023. With high-profit margins and double-digit sales growth, POS and payments solutions providers are attractive take-over targets. We predict we will continue to see investment firms looking to build their merchant portfolios by acquiring established channel partners.

Per the RSPA study, 21.7% of ISV/VAR hybrids “aspire to be acquired.” That is a significant increase from the 10.3% who had the same aspiration last year. This likely has more to do with the financial attractiveness of being acquired rather than a lack of buying interest. Exactly half of the ISV/VAR hybrid respondents stated that they had plans to make an acquisition by 2025.

It should be noted that these numbers do not consider interest from FinTech firms outside the industry. With roughly 3 of every 20 retail IT solution providers effectively on the auction block, the M&A space should provide quite the viewing spectacle in 2023.

In Conclusion

There has never been a better time to be an ISV/VAR. Sales are growing at historically high levels, and double-digit profit margins are catching many outside the industry’s eyes. Star Micronics is ready to help its partners maintain operations during transitions, whether it’s an acquisition or setting up new revenue paths. We will remain a reliable source of POS solutions to keep everything running smoothly.

Interested in integrating with Star Micronics?

Contact Integrations Now

May 5, 2023
Case Study: Providing the Optimal POS Solution
Star Micronics & ClearTEQ Provide Optimal POS Solution To Specialty Market East Meats West

East Meats West is an independent specialty frozen food market serving southern Alberta, Canada. Their brick-and-mortar store provides high-quality Western Canadian longhorn beef and Eastern Canadian seafood not typically found in big-box chains.

The Challenge

East Meats West owners Kathy Campbell and Charlene Musgrove were unsatisfied with their current point-of-sale (POS) system and provider, suffering from downtime and inefficient technical support. In addition, the small business was just starting, and the owners needed an affordable, easy-to-use, cloud-based solution that provided flexibility in management, enabling them to run their store from different work locations.

“ClearTEQ is cloud-based, which is important as one of us works outside the store in another business. Accessing the system from anywhere and working in tandem with people in the store is important.”

Kathy Campbell

Owner, East Meats West

East Meats West also prioritized working with a solution provider that could handle growth as their business expanded. They also needed the solution installed quickly to keep their store running without losing profits.
Download this case study by Star Micronics to discover:

How a cloud-based POS software solution can help SMBs run leaner

The importance of a reliable POS system and provider for small businesses

The results from the solution integration
Star Micronics & ClearTEQ Provide Optimal POS Solution to Specialty Market East Meats West

From Chilled to Grilled: How a Juicy Cloud-Based POS Solution Got East Meats West Cookin’!

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May 2, 2023
Are You Compromising Your Star Printer’s ROI with Cheap Paper? Choose Star Receipt Paper & Labels
As a business owner, you understand the importance of maximizing your investments. So why jeopardize the ROI of your top-quality Star printer by using cheap, unbranded paper? Many paper alternatives found on the market today are abrasive, gradually eroding the printhead and damaging your Star printer over time.

Don’t get left feeling crumply! Star Blue and Star Blue Eco paper offer exceptional quality and compatibility with your Star printer to ensure optimal performance and peak longevity. Our paper has a perfectly smooth, crisp white surface to proudly represent your brand while protecting your printhead from erosion and damage. Plus, Star Blue Eco is BPA-free, non-toxic, and Prop 65 compliant, ensuring safety for those in regular contact with the material.

In this article, we’ll explore the numerous advantages of using Star Blue paper and examine the various types of paper Star offers, highlighting the benefits and key features of each.

Shop Star Paper Now

Star Blue Paper: The Ultimate Choice for Your Printer

Using low-quality paper can significantly reduce the lifespan and performance of your printer, negatively impacting your bottom line. Star Blue and Star Blue Eco paper are specifically designed to work with Star printers, ensuring optimal performance and maximizing printer lifespan.

These Star paper rolls work efficiently with your printer to extend the life of the printhead, preventing embarrassing paper jams and clogs that can ruin the customer experience. Star paper is clean, bright white, instead of the gray or yellowish receipts often found on the market today. Get crisp, clearly legible receipts every time for a professional, tidy presentation.

Star’s paper has longer paper lengths for fewer roll changes. Every roll is guaranteed to fit and is fully compliant with any Star warranties. Star’s paper comes in many varieties, including thermal receipt paper, linerless label paper (both removable sticky and permanent adhesive), and traditional die-cut label paper. Each type has its unique benefits and features. Star also offers 1-ply and 2-ply bond paper for your Star impact printer.

1. Star Receipt Paper
Keep your Star printer rolling in optimal condition with the exceptional quality and compatibility of Star Blue receipt paper.

Star Blue and Star Blue Eco receipt paper offers:

Thermal and bond choices

High-quality, crisp printing for improved readability and branding

Smooth surface to stop printhead erosion and printer damage

Prevents annoying jams and clogs that slow business operations

Star Blue Eco is phenol-free and made from non-toxic materials, making it full Prop 65 compliant
2. Linerless Sticky Label Paper
Stick with Star Blue and Star Blue Eco linerless label paper for versatile, eco-friendly, and repositionable labeling solutions that leave no glue residue behind. Our linerless rolls have all the benefits of Star Blue in sticky label fashion.

Star Blue linerless label paper provides:

A waste-reducing design that is more environmentally friendly

Easy repositioning for improved label placement with ZERO residue left behind

Versatile applications, from food packaging to retail labeling

Different adhesive strengths available
3. Traditional Label Paper
When it comes to traditional label paper, Star Blue adheres to the highest standards of quality and performance. Enjoy all the benefits of the Star Blue promise in a variety of sizes.

Star Blue and Star Blue Eco traditional label paper features:

High-quality adhesive for secure, long-lasting labels

Excellent print clarity for enhanced readability

Wide range of sizes to suit various applications

Code-compliant cannabis labels are also available

Find Out More
Preserve Your Printer’s ROI Now with Star Blue & Star Blue Eco Paper

While competitors’ paper may leave you feeling rough around the edges, Star Blue and Star Blue Eco paper promise a smooth and seamless printing experience. Not only will they help maintain your printer’s optimal performance and extend its lifespan, but they also ensure high-quality, clear printing that meets the needs of various industries, including retail, restaurant and hospitality, and cannabis.

By investing in Star Blue paper, you’re protecting your printer’s ROI and providing the best possible experience for your customers. Switch to Star paper today and experience the difference for yourself.

Find more information about Star paper here and access the complete paper line spec sheet here.

The Value of Receipts: Printed and Digital

There’s no getting away from it: receipts hold great value and are an irrefutable part of everyday life. Use them for your business’s benefit!

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Rising Stars Podcast
April 27, 2023
How Online Ordering Helps Cannabis Dispensaries Boost Profits

Online ordering has revolutionized the way that businesses operate—especially since COVID-19. The restaurant industry, in particular, has seen a significant rise in the use of online ordering systems, providing customers with a convenient and contactless way to order food. But it’s not just restaurants benefiting from online ordering; the cannabis industry is also seeing the advantages of this technology.

The cannabis industry keeps on growing, with more and more states legalizing its sale for medicinal and recreational use. With the rise of point-of-sale (POS) software applications specific to the industry’s needs, dispensaries can now leverage online ordering to tap into a whole new market of customers.

Offering the option to place cannabis orders online provides a convenient and seamless experience for buyers, but they’re not the only ones who benefit. Dispensaries are routinely finding that providing online ordering services boosts sales and overall revenue.

How Online Ordering Can Help Dispensaries Grow Profits

Although there may be many more, here are five reasons how online ordering services can help cannabis dispensaries grow profits:

1. Increased Efficiency

Online ordering streamlines the ordering process, making it easier for customers to scroll through different products, pick the ones they want, and order from the comfort of their own homes. Less time is spent in-store, reducing labor costs and allowing more time with newer customers who may have questions and need guidance.

2. Improved Customer Experience

Online ordering provides a convenient and hassle-free experience for customers, which can lead to increased loyalty and retention. Customers are more likely to return to a dispensary that offers online ordering services than one that doesn’t.

3. Data-Backed Product Suggestions

Online ordering applications allow dispensaries to track customer orders and individualize preferences, giving valuable insights into which products are popular and what customers are looking for. Data like this is used to make informed decisions about inventory and marketing strategies, leading to increased sales and profits. This could also save money on marketing costs.

4. Increased Sales

Online ordering allows dispensaries to reach a wider audience, boosting the potential for sales. Additionally, customers are more likely to make impulse purchases when ordering online, helping to grow revenue for the dispensary even more.

5. Include Other Technologies

Software applications that allow online ordering typically also include other features, such as route planning and delivery management. This makes it easier for dispensaries to manage overall operations and increase efficiency.

Must-Have Hardware & Technology

As the cannabis industry continues to evolve, it’s important to keep up with the latest technology trends to stay ahead of the competition. Cloud-based receipt and label printers are necessities for online ordering systems. They are just one example of how businesses can embrace new technology to improve their operations and boost profits.

Be sure to get thermal receipt and label printers that can connect to cloud-based software applications, like CloudPRNT technology from Star Micronics. Having up-to-date hardware that connects directly to cloud-based cannabis POS software enables the automatic printing of orders as they come in.

The Complete Guide to Cannabis Point-of-Sale & Accessories

Discover the solutions that dispensaries need to compete in today’s booming market.

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Online Ordering Helps Dispensaries Stay Competitive

Online ordering is a game-changer for the cannabis industry. By streamlining the ordering process and providing customers with a convenient way to shop, dispensaries can improve customer satisfaction and build loyalty. Repeat business leads to increased revenue, helping dispensaries keep their competitive edge in a fast-growing market.

The benefits of online ordering are clear, and with advancements in technology, the possibilities for further development and success in the industry are endless. As the cannabis industry continues to evolve, online ordering will undoubtedly play an essential role in the industry’s future growth.

Don’t wait any longer to implement an online ordering system for your dispensary, and start reaping the benefits today.

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Rising Stars Podcast

April 14, 2023