Tag: Receipt Printers

Star Micronics Integrates Labeling and Printing Solutions with Crunchtime Kitchen to Improve Order Accuracy and Fulfillment

The integration connects kitchen workflows with reliable labeling and printing to support faster, more accurate order fulfillment across modern restaurant environments.

Somerset, NJ – February 23, 2026 – Star Micronics, a global leader in POS hardware, labeling, and cloud printing technology, today announced the integration of its printing and labeling solutions with Crunchtime Kitchen, an industry-leading kitchen display system (KDS) by Crunchtime. The integration extends digital kitchen workflows beyond the screen, helping restaurants improve order accuracy, accountability, and fulfillment across dine-in, takeout, and delivery channels, with particular impact for quick-service restaurants (QSRs), fast-casual brands, large casual-dining chains, and other hospitality venues.

Kitchen display systems play a critical role in organizing and prioritizing orders, but accuracy challenges often arise once orders move from preparation to packaging and handoff. By integrating Star Micronics’ labeling and printing solutions with Crunchtime Kitchen, restaurants gain a reliable physical verification layer that supports accurate assembly, clear identification, and confident delivery of every order.

Extending Order Accuracy Beyond the Screen

Through the integration, orders displayed within Crunchtime Kitchen workflows trigger printed labels and receipts at key points in the kitchen process. Item-level and order-level labels help teams verify contents, eliminate missed items, and minimize confusion during packaging and pickup.

Star’s mC-Label multifunction printer series supports a wide range of restaurant labeling needs, including item labels, bag seals, and order identification, using linerless, die-cut, or receipt media, all from a single model. Available in 2-inch and 3-inch options, the series also features user-friendly maintenance that reduces downtime and simplifies upkeep for kitchen teams.

Star’s TSP143IV SK supports sticky linerless labels and receipt printing, giving restaurants flexible options for labeling and order verification. When paired with Crunchtime Kitchen, labeling helps ensure that digital orders are accurately reflected in the final order handed to the customer.

Orchestrating Complex, Multi-Channel Kitchen Operations

Crunchtime Kitchen is purpose-built to help restaurants manage complex, high-volume kitchen operations where speed, accuracy, and coordination are critical. Rather than simply displaying orders, the system orchestrates how orders move through the kitchen by pacing tickets, routing items to the right stations, and adjusting workflows based on real-time demand.

“When kitchens are under pressure, teams need systems they can trust. Bringing Crunchtime Kitchen together with Star Micronics’ labeling and printing solutions gives restaurants greater confidence that orders are executed accurately for the guest.”

Jennifer Karpinsky, Vice President of Business Development at Crunchtime

Features such as delayed routing, customizable prep stations, and dynamic capacity management help balance workloads, reduce bottlenecks, and keep multi-item orders finishing together. This approach supports consistent execution across dine-in, takeout, and delivery channels, even during peak periods.

Paired with Star Micronics’ labeling and printing solutions, these orchestrated workflows extend beyond the screen, giving kitchen teams a clear, physical way to verify, assemble, and fulfill orders accurately.

Reliable Printing for Real-World Kitchen Execution

The integration also supports Star’s mC-Print3 thermal receipt printer, delivering fast, dependable receipt and order printing in high-volume kitchen environments. Built for the demands of busy kitchens, the mC-Print3 provides consistent output at prep, expo, and fulfillment stations during peak service.

Together, Star’s printing and labeling hardware provides restaurants with flexible options to support prep stations, expo lines, and fulfillment areas, while maintaining clarity and reliability across workflows.

Supporting Modern Restaurant Operations

As restaurants manage increasing order complexity driven by kiosks, online ordering, and third-party delivery, accuracy at handoff has become a critical factor in customer satisfaction and loyalty. Clear labeling and reliable printing help reduce costly remakes, refunds, and delivery issues, while improving the overall guest experience.

The integration between Star Micronics and Crunchtime Kitchen enables restaurant operators to unify digital order management with consistent, real-world execution across every service channel. Designed for multi-channel, enterprise restaurant environments, Crunchtime Kitchen helps operators maintain service consistency and throughput by intelligently managing order flow across stations, channels, and peak demand periods.

A Trusted Partner for KDS Labeling Solutions

With decades of experience supporting restaurant technology ecosystems, Star Micronics continues to work closely with leading software providers to deliver dependable hardware solutions. The integration with Crunchtime Kitchen reinforces Star’s role as a go-to provider of labeling and printing technology for KDS environments.

For more information about Star Micronics solutions, visit starmicronics.com.
To learn more about Crunchtime Kitchen, visit crunchtime.com.

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Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry’s only complete, AI-powered suite. Top operators, including Jersey Mike’s, Five Guys, Smoothie King, Wingstop, and Chili’s, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store. To learn more, visit Crunchtime.com.

Star Micronics is a global leader in POS hardware and transaction technology, providing printers, secure cash management, and connected peripherals for retail and hospitality environments. Known for reliability and developer-friendly integration, Star solutions work seamlessly with Android™, iOS, Windows®, and web-based POS platforms to power receipt, label, ticket, and order printing across modern commerce environments.

Star’s cloud technologies extend printing beyond the counter. CloudPRNT Next enables scalable direct cloud printing, while StarIO.Online is Star’s fully managed cloud printing service that removes the need for server infrastructure and simplifies remote printer management across distributed locations. Star also offers a broad portfolio of POS peripherals, including barcode scanners, scales, and tablet stands, designed to work together as a complete hardware solution.

Learn more at starmicronics.com or follow Star on LinkedIn, YouTube, Facebook, Instagram, and X.

Media Contact:

Christin Trilone

Star Micronics America, Inc.

ctrilone@starmicronics.com

848-216-3318

February 27, 2026
Star Micronics Expands ESC/POS Printer Compatibility Across Thermal and Impact Printing Solutions
New ESC/POS printer support includes the TSP100IV series, including SK models, and LAN-based ESC/POS emulation for the SP742 impact printer.

Somerset, NJ – January 30, 2026 – Star Micronics today announced expanded ESC/POS printer support for the TSP100IV thermal printer series, including TSP100IV SK models, and added LAN-based ESC/POS emulation for the SP742 impact printer. This update extends across the UE and X4 models, including both receipt and linerless sticky label printers. It gives retailers, resellers, and software developers the flexibility to expand their Star hardware portfolio or move to Star, even when their current applications rely on ESC/POS support.

TSP143IV Series with ESC/POS: Compact & Connected

The TSP143IV UE (thermal receipt) and TSP143IV UE SK (linerless sticky label) provide a balance of compact design and versatile connectivity. Both models feature USB-C, LAN, CloudPRNT, and Android Open Accessory (AOA) support. With the addition of ESC/POS emulation, integration with legacy systems is even simpler.

TSP143IV X4 Series with ESC/POS: Future-Proof Versatility

The TSP143IV X4 (thermal receipt) and TSP143IV SK X4 (linerless sticky label) printers bring four interfaces in one device — “Ultra-C” USB-C, LAN, WLAN, and Bluetooth — along with CloudPRNT Next for faster, more reliable cloud-based printing. Now with ESC/POS emulation, the X4 series ensures maximum compatibility while maintaining industry-leading performance and connectivity.

Shared Features Across All Models
- ESC/POS emulation for broader software support
- High-speed thermal printing (up to 250mm/s on receipt models, 180mm/s on SK label models)
- Built-in guillotine auto-cutters
- Compact, space-saving design with internal power supply
- EnergyStar certification and eco-friendly packaging with minimal plastic
SP742 Impact Printer Adds ESC/POS Support via LAN

Star Micronics has also expanded ESC/POS™ emulation support to its SP742 impact printer with the LAN interface. This update enables broader compatibility with legacy POS systems that rely on ESC/POS while continuing to support environments that require durable, impact-printed output. The SP742 remains well suited for kitchens, back-office operations, and other applications where impact printing is preferred.

Supporting Retail & Hospitality Innovation

“By adding ESC/POS emulation to all four models in the TSP100IV series, we’re giving businesses and ISVs greater flexibility without compromising the advanced performance that defines Star. Whether for receipts or linerless sticky labels, the UE and X4 models deliver the connectivity, reliability, and sustainability today’s businesses need.”

Christophe Naasz, Global Director of Business Development at Star Micronics

For more details on the new ESC/POS-enabled models, visit starmicronics.com or contact sales@starmicronics.com.

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Star Micronics is a global leader in POS hardware and transaction technology, providing printers, secure cash management, and connected peripherals for retail and hospitality environments. Known for reliability and developer-friendly integration, Star solutions work seamlessly with Android™, iOS, Windows®, and web-based POS platforms to power receipt, label, ticket, and order printing across modern commerce environments.

Star’s cloud technologies extend printing beyond the counter. CloudPRNT Next enables scalable direct cloud printing, while StarIO.Online is Star’s fully managed cloud printing service that removes the need for server infrastructure and simplifies remote printer management across distributed locations. Star also offers a broad portfolio of POS peripherals, including barcode scanners, scales, and tablet stands, designed to work together as a complete hardware solution.

Learn more at starmicronics.com or follow Star on LinkedIn, YouTube, Facebook, Instagram, and X.

Media Contact:

Christin Trilone

Star Micronics America, Inc.

ctrilone@starmicronics.com

848-216-3318
January 30, 2026
Star Micronics Showcases the Latest POS & Labeling Innovations at VARTECH 2025
Step into Booth 311 to experience Star’s full lineup: printers, cash drawers, BPA/BPS-free Star Blue Eco paper and labels, and next-gen cloud solutions.

Nassau, Bahamas – September 15-16, 2025 – Star Micronics, a global leader in point of sale (POS), labeling, and cloud technology, is pleased to announce its participation in VARTECH 2025, BlueStar’s premier channel partner event. The conference takes place September 15–16, 2025, at the Atlantis Resort in Nassau, Bahamas, where Star will welcome attendees at Booth 311.

At VARTECH 2025, Star will demonstrate how independent software vendors (ISVs), value-added resellers (VARs), and technology partners can accelerate business growth by integrating Star solutions into their portfolios. Visitors will see live demos of Star’s latest products and services, including:
- The mC-Label2 Multimedia Printer: A compact, front-loading, 2-inch printer with ultra-sharp 300 DPI resolution. Capable of printing receipts, tags, linerless labels, and die-cut labels, the mC-Label2 is built for tight spaces and versatile use. The X4 models offer all four connectivity options (USB, LAN, Bluetooth, and Wi-Fi) while featuring One Touch Label for instant, stored label printing.
- The TSP143IV X4 and SK X4 Series: Advanced thermal printers with four connectivity interfaces, Bluetooth-assisted Wi-Fi setup, and compatibility with CloudPRNT Next for fast, reliable cloud printing. The SK X4 model supports removable linerless sticky labels, making it perfect for food prep, online ordering, and retail/BOPIS workflows.
- StarIO.Online: A fully managed cloud printing service that eliminates the need for servers or custom infrastructure. From one dashboard, businesses and ISVs can monitor printer status, push remote updates, and manage devices across multiple locations, reducing overhead while improving multi-location visibility and scalability.
- CD5 Max Series Cash Drawers: Star’s most durable, premier cash drawer line, built for cash-heavy retail and hospitality environments. With all-steel construction, dual printer-driven and USB interfaces, a five-year warranty, and multiple accessory options, the CD5 Max delivers unmatched reliability and flexibility.
- Star Blue & Star Blue Eco Receipt Paper and Label Rolls: Solutions providers can meet the demand for eco-friendly, BPA/BPS-free, and Prop 65-compliant receipt paper and labels with Star Blue Eco. It’s one of the products in Star’s full line of consumables designed for optimal performance and compatibility with Star printers.
Step into Booth 311 to experience Star’s full lineup!

As a trusted BlueStar partner, Star Micronics is proud to support VARTECH 2025 and its mission of connecting distributors, resellers, and software providers. Attendees are encouraged to stop by Booth 311 to see the latest Star innovations in action and schedule one-on-one demos with Star representatives.

To book a demo or for more information, contact sales@starmicronics.com.

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Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT Next, StarIO.Online, and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Trilone

Star Micronics America, Inc.

ctrilone@starmicronics.com

848-216-3318
September 12, 2025
Prop 65 and Thermal Paper: What Retailers and Restaurants Must Know
If your business handles thermal paper, whether it be receipts, kitchen tickets, or labels, Proposition 65 is not just a California issue anymore. Although Prop 65 is a California law, its reach is already stretching nationwide. Many companies are reformulating products or adjusting labeling strategies across the board to meet the standards. Not understanding the rules is not only risky health-wise, but it could also mean fines, lawsuits, or damage to your brand’s reputation.

Let’s break down what Prop 65 is, why it matters for thermal paper, and how retailers and restaurants everywhere can stay compliant.

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What Is Prop 65?

Proposition 65, officially called the Safe Drinking Water and Toxic Enforcement Act of 1986, is California’s way of keeping consumers informed about potential exposure to harmful chemicals. The law requires businesses to provide “clear and reasonable” warnings if their products expose consumers to substances known to cause cancer, birth defects, or other reproductive harm.

While it’s a California law, its influence extends far beyond the state. Many national brands and businesses choose to comply everywhere because consistency is simpler than running two different playbooks.

Why Prop 65 Matters for Receipts and Thermal Paper

Here’s where it connects to your day-to-day: thermal paper.

Traditional thermal paper has often used chemicals like BPA and BPS to develop printed text. These substances are on California’s Prop 65 list. That means something as ordinary as handing a customer a receipt or printing a kitchen ticket could technically count as “exposure.”

For retailers and restaurants, that’s a big deal. Customers touch receipts. Employees handle rolls all day. It’s more than compliance, it’s about health and safety.

And it doesn’t stop with receipts. Paper-based touchpoints like order confirmation labels, allergen label information, grab-and-go labels, and nutritional information labels may also be impacted if the wrong media is used.

Prop 65 Compliance Requirements for Businesses

If your receipts, labels, or kitchen tickets contain Prop 65–listed substances, you may need to provide visible warnings. The requirements include:
- Clear communication that a listed chemical is present
- Placement of warnings where customers and employees will see them
- Consistency across all impacted locations
Non-compliance can result in penalties that add up fast. In addition to fines, businesses risk lawsuits and reputational harm, which are two things every operator wants to avoid.

What Prop 65 Means for Retail and Restaurants

Prop 65 compliance is not just a back-office concern. It shows up in everyday touchpoints where customers and staff interact with paper.

> For Retailers

Receipts are the obvious starting point, but compliance extends far beyond the checkout counter. Retailers also rely on:
- Barcode labels for pricing and scanning
- Inventory labels for stock management and traceability
- Product rotation labels to manage freshness and reduce shrink
- Loyalty coupons and promotional tickets handed directly to customers
Each of these is a potential source of exposure if the wrong thermal paper is used.

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> For Restaurants and QSRs

Foodservice operations depend heavily on thermal paper for smooth workflows and accurate orders. Prop 65 compliance comes into play with:
- Kitchen tickets that keep back-of-house organized
- Catering labels for large orders and off-premise service
- Weight and serving size labels that provide critical portioning information
- Food identification labels to separate allergen-sensitive items or specialty orders
- Special product offerings labels and nutritional information labels that help guests make informed choices
From grab-and-go stations to off-premise dining, labels are everywhere in modern foodservice. Each printed piece is a small but important part of both compliance and customer trust.

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How to Choose Prop 65-Compliant Paper

The solution is simple: choose the right media. Look for thermal paper that is:
- BPA-free and BPS-free (phenol-free)
- Tested for Prop 65 compliance
- Verified by a trusted supplier
The right paper doesn’t just protect your business legally. It also reassures your customers and employees that you take their safety seriously, which makes them feel good about doing business with your brand.

The Star Micronics Commitment

Star is committed to anticipating industry trends and staying ahead of them. That’s why we offer thermal paper options that are Prop 65 compliant, BPA-free, BPS-free, and non-toxic. These media choices are designed for receipts, linerless labels, and the wide variety of labeling applications retailers and restaurants rely on every day.

Interested in learning more about linerless label paper? Read about the different adhesive strengths here, or find out why linerless may be a better alternative for your business.

Prop 65 and Thermal Paper: Final Thoughts

Prop 65 may feel like just another piece of red tape, but in reality, it’s about protecting people and protecting your brand. If your business prints receipts, kitchen tickets, or labels, compliance isn’t just the smart move; it’s the safe one.

With Star, businesses can simplify compliance by choosing trusted solutions for Prop 65 and thermal paper in both retail and restaurant environments. Connect with us to explore your options and keep your business ahead of the curve.

Ready to get your business Prop 65 compliant thermal paper and labels?

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August 22, 2025
Eco-Friendly Receipt Paper: Non-Toxic, BPA-Free, and Prop 65 Compliant

As you evaluate your company’s impact on health, safety, and the environment, an important factor to consider is the thermal receipt paper you’re using—specifically whether it’s standard or eco-friendly receipt paper.

California’s Proposition 65 law requires businesses to provide warnings about significant exposures to chemicals known to cause cancer, birth defects, or other reproductive harm. Traditional thermal paper often contains chemicals on that list—making compliance and customer safety a growing concern.

It’s easy to overlook the paper rolls that your employees load into receipt printers as a source of harmful chemicals. However, traditional thermal receipt paper often contains toxic chemicals, including bisphenols and microplastics, that can impact your employees’ and your customers’ health. Switching to eco-friendly paper will mitigate these risks and help you establish sustainable printing processes.

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What You Can Come in Contact With When You Touch a Receipt

The make-up of thermal receipt paper varies from brand to brand, but it can contain the following harmful chemicals:

Bisphenol S (BPS)

Research by the Center for Environmental Health found that holding a receipt from a thermal printer for only 10 seconds results in absorbing enough BPS to exceed California’s Prop 65 thresholds. Plaintiffs are using the research as evidence in legal action seeking to force retailers to stop using paper coated with BPS, an easily absorbed chemical linked to cancer and reproductive issues.

Bisphenol A (BPA)

Thermal receipt paper can also contain BPA to support heat-activated printing. Using this chemical is banned in many countries and several U.S. states for use in certain products like beverage cups and food containers. Like BPS, BPA is linked to reproductive system issues and other health concerns. Research by The Ecology Center found that BPA is decreasing in receipts in the U.S. However, unfortunately, BPS is taking its place, most likely because merchants aren’t aware of their BPA-free paper or phenol-free alternatives.

Microplastics

Coatings used on thermal receipt paper, like polyethylene (PE) and ethylene vinyl alcohol (EVOH), do not decompose and contribute to microplastic pollution. The mounting problems that microplastics create in the environment and population health require finding an eco-friendly paper alternative.

Why You Need to Switch to Eco-Friendly Paper Now

Awareness is growing around the health and environmental risks linked to traditional thermal receipt paper. Organizations and advocacy groups are encouraging businesses to switch to safer, non-toxic alternatives, and some retailers are already making changes in response to consumer demand and compliance guidelines. Now is a smart time to evaluate your paper sources and explore eco-friendly receipt options that align with both customer expectations and long-term sustainability goals.

Star Offers High-Performance, Non-Toxic Paper

With decades of experience in thermal printing, Star Micronics recognized the growing need for eco-friendly receipt paper options. After extensive research and development, we introduced the Star Blue Eco line—featuring phenol-free thermal technology that supports a safer, healthier environment and more sustainable printing.

All products in the Star Blue Eco line are California Proposition 65-compliant and deliver high-quality thermal printing without BPA or BPS coatings.

Shop Star Paper & Labels

Star Blue Eco paper and labels are non-toxic, BPA-free, and Prop 65-compliant.

Switching to phenol-free receipt paper is a small but meaningful step. It signals to your customers that you care about their health, safety, and the environment. While any merchant can benefit, this is especially important in retail settings where customers may hold a receipt for several minutes—whether waiting to make a return or pick up an online order.

And in restaurants and QSRs, where receipts can come into contact with food containers, utensils, or even food directly, using non-toxic paper shows you’re committed to safety at every step. It’s the right thing to do—and it could also build stronger customer loyalty.

Additional Steps to Take Toward More Sustainable Printing

Using non-toxic paper is only one step you can take to create more sustainable printing practices. Consider these additional actions that can decrease your company’s carbon footprint and overall impact on the environment.

Energy-Efficient Printers

Choosing Energy Star-certified energy-efficient printers lowers demand for energy and conserves resources for other vital needs. An added benefit is that using less energy means lower utility bills.

Linerless Labels

Linerless labels have no backing to remove. There is no waste, and they even save time since employees can apply them more quickly. Linerless label rolls also contain up to 40% more labels than rolls of traditional labels, which means a company can store more at one time. That can mean fewer orders and deliveries, saving fuel and emissions from transportation.

Efficient Connectivity with the MQTT Protocol

Ensuring that your printers communicate efficiently with your IT environment can contribute to more sustainable and cost-effective printing infrastructure. The MQTT protocol, used in Star’s CloudPRNT Next, is lighter and more efficient than traditional methods like HTTP. It transmits data only when needed, reducing unnecessary network traffic, server load, and bandwidth consumption—especially beneficial for multi-location or high-volume printing environments.

Learn the “The Answers You Need to Make an Informed Decision About Cloud POS Services” here >

Make a Commitment to Sustainable Printing

Small changes—like switching to eco-friendly receipt paper—can have a lasting impact on your customers, your staff, and the environment. As regulations tighten and consumer expectations rise, now is the time to take a proactive approach to safer, smarter printing.

The 5 Best Star Receipt Printers for Retail, Restaurants, and More

Explore top-rated thermal receipt printers designed for POS systems in every environment.

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May 9, 2025
Strategies for Adapting to Tariff Policy Changes in Retail Technology

In this episode of the Rising Stars Podcast, “Navigating Tariff Policy Changes in the Retail Technology Industry,” host Kate Orara reveals essential strategies for businesses in the retail technology channel to adapt and thrive amidst evolving tariff regulations. Drawing from her expertise as Star Micronics’ Partner Development Manager, Kate discusses how VARs, ISVs, and distributors can mitigate the impact of tariffs through proactive planning and strategic partnerships.

This episode provides valuable insights into managing supply chain vulnerabilities, analyzing financial risks, and updating product strategies to maintain competitiveness in an increasingly complex global market.

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Thriving in Uncertain Tariff Policy

Understanding tariff impacts is vital for today’s retail technology professionals. From sourcing alternatives and stockpiling inventory to implementing tools like CloudPRNT and localized production, Kate highlights practical ways to safeguard your business operations. With additional tips on customer communication and leveraging partnerships, this episode equips listeners with actionable guidance to navigate policy changes effectively.

Whether you’re a VAR, ISV, or distributor, this episode is a must-listen for anyone seeking to stay informed and ahead in the POS hardware industry.

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The Rising Stars Podcast

Immerse yourself in the world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of POS technology’s rapid pace.

In every episode, Kate Orara, Star Micronics’ Partner Development Manager, discusses emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

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Episode Transcript

[Music]

Kate Orara: Hey there, retail tech enthusiasts! Welcome to the Rising Stars Podcast, your go-to for all things retail tech and point of sale. I’m Kate Orara, Partner Development Manager at Star Micronics, and I’m excited to guide you through this journey. Here, we dive into the latest innovations shaping the retail, hospitality, and cannabis industries. So whether you’re a techie or a business owner, this is your backstage pass to insider knowledge. Join me and the Star Micronics team as we innovate and rise together.

Today, we’re diving into a topic that’s been on the minds of many resellers, ISVs, distributors, and hardware manufacturers: how can we prepare for potential changes under the new United States administration? Before we get started, I want to emphasize that this discussion will remain non-political. My goal is to provide you with practical strategies and considerations to help your business navigate any upcoming changes, regardless of the political climate.

Let’s dive in. I want to cover this topic in eight segments: understanding the landscape, staying informed, assessing supply chains, financial impacts, supporting customers, strengthening partnerships, investing in technology, and legal considerations.

Understanding the Landscape

As administrations change, so do policies that impact international trade. While specific details about proposed tariffs are still emerging, history tells us that tariffs can directly affect supply chains, pricing, and overall business operations in the retail channel. It’s crucial to stay informed and proactive.

Staying Informed

You’re already doing the first step—staying informed. Keep an eye on announcements from government agencies and industry associations. Organizations like the Retail Solutions Providers Association (RSPA), of which Star Micronics is a member, are excellent resources for timely updates. If you’re not a member, let me know—I’m happy to connect you with someone who can help you join.

Joining groups like RSPA and subscribing to their newsletters can give you a head start on understanding proposed tariffs. Networking with industry peers can also provide insights and opportunities to collaborate on solutions.

Assessing Supply Chains

Take a close look at your supply chain. Identify which of your products or components could be affected by tariffs. If you’re sourcing items from regions likely to face new duties, now’s the time to explore alternatives or have those discussions. Consider working with suppliers in unaffected regions or exploring domestic manufacturing options. Additionally, renegotiate contracts with your current suppliers to share or absorb potential cost increases.

Financial Impacts

Tariffs can significantly impact your bottom line, so it’s essential to prepare financially. Start by estimating how proposed tariffs might increase costs for your key products. From there, consider strategies to adjust pricing while remaining competitive. You might also explore financial tools like hedging or insurance to protect against cost volatility. For businesses that rely heavily on imports, these tools can provide a much-needed safety net.

Supporting Customers

Don’t forget about your customers—communication is key. Be transparent about potential impacts on pricing or product availability. At the same time, offer alternatives. If a product’s cost rises significantly due to tariffs, suggest lower-cost options or locally sourced solutions. Always emphasize the value of your offerings, whether that’s long-term ROI, reliability, or customer support.

Strengthening Partnerships

Strong partnerships can make all the difference during times of uncertainty. Collaborate with your manufacturers, distributors, and other partners to develop strategies for mitigating tariff impacts. For example, you might work together to build up inventory before tariffs take effect or share the burden of increased costs. Additionally, consider advocating as a group for tariff exemptions or relief—a collective voice often carries more weight.

Investing in Technology

Another way to offset potential tariff impacts is by investing in technology. Automation and efficiency tools can reduce operational costs, helping to balance out higher import expenses. Similarly, exploring localized production can reduce reliance on imports altogether. For some businesses, now might be the time to reevaluate your product strategy entirely. Shifting focus to high-margin products or services can help you absorb cost increases more effectively.

Legal Considerations

Finally, don’t overlook legal and compliance aspects. Consult with legal experts to understand how tariffs may impact your contracts and compliance requirements. Review tariff codes for your products to ensure proper classification and avoid unnecessary duties.

Closing Thoughts

Preparing for potential tariffs isn’t just about mitigating risks; it’s also about finding opportunities to innovate and strengthen your business. By staying informed, assessing your supply chain, and collaborating with partners, you can navigate these changes with confidence. Remember, change is constant in the retail IT channel, and adapting proactively is what sets successful businesses apart.

And that’s a wrap for this episode of the Rising Stars Podcast. A huge thanks to our incredible listeners for tuning in. Don’t forget to subscribe, rate, and leave a review—your feedback fuels our journey to bring you the best in retail tech. Stay connected with us on social media for updates and behind-the-scenes content. As you sign off, remember, the future of retail technology is in our hands, and together, we are shaping it. Keep innovating, keep rising, and until next time, this is Kate Orara signing off. Together we rise.

[Music]

January 24, 2025
Star Micronics Unveils Cutting-Edge Receipt and Removable Linerless Label Printers
Two innovative models, the TSP143IV X4 and TSP143IV SK X4 receipt and linerless label printers, redefine printing for modern retail and hospitality environments.

Somerset, NJ – January 10, 2025 – Star Micronics, a global leader in point-of-sale (POS), labeling, and customer engagement technology, is excited to announce the launch of two groundbreaking printing solutions: the TSP143IV X4 receipt printer and the TSP143IV SK X4 removable linerless label printer. Designed to meet the demands of today’s businesses, these printers deliver exceptional performance and advanced connectivity, all in an eco-conscious package. Star Micronics once again sets a new standard for POS printing.

TSP143IV X4: Advanced Connectivity Meets High-Speed Printing

The TSP143IV X4 offers future-proof versatility with four connectivity options—USB, LAN, WLAN, and Bluetooth—ensuring seamless compatibility with iOS, Android, and Windows devices. With CloudPRNT Next technology utilizing the MQTT protocol, the TSP143IV X4 enables faster, more reliable cloud-based printing, making it ideal for businesses managing remote print operations across multiple locations.

This compact printer supports high-speed printing of up to 250mm/s, a built-in guillotine auto-cutter, and 20W of USB-C power and data transfer for iOS, Android, and Windows devices. Plus, Wi-Fi setup has never been easier with the Star Quick Setup Utility app or via QR code. The TSP143IV X4 also embraces sustainability, featuring EnergyStar certification, which ensures it operates with energy efficiency, reducing power consumption and environmental impact while lowering operational costs for businesses. These printers include eco-friendly packaging with a 30% smaller box size and near-zero plastic wrapping to reduce environmental impact.

Discover the TSP143IV X4

TSP143IV SK X4: Smart Labeling for High-Demand Workflows

The TSP143IV SK X4 builds on Star’s reputation for innovation with its removable linerless sticky label printing capabilities, designed for industries like food service, delivery, takeout, and laundry. This model simplifies operations by producing repositionable sticky labels that adhere without residue, ensuring order accuracy and streamlined workflows.

The TSP143IV SK X4 also features four connectivity interfaces, a simplified Wi-Fi setup, and high-speed printing at 180mm/s with an auto-cutter. Like its sibling model, the SK X4 prioritizes sustainability with EnergyStar certification and is nearly 100% recyclable. Its reduced packaging minimizes material waste and CO2 emissions during transport.

Explore the TSP143IV SK X4

Innovative Features Across Both Printer Models

Both the TSP143IV X4 and TSP143IV SK X4 share several cutting-edge features:
- CloudPRNT Next with the MQTT protocol for faster, more reliable cloud communication.
- User-friendly Wi-Fi setup using Star Quick Setup Utility or via QR code.
- Compact, modern design with a built-in power supply for space efficiency.
- EnergyStar certified with eco-conscious packaging to support sustainable business practices.
“Retail and hospitality businesses require solutions that are not only efficient and reliable but also adaptable to their rapidly changing needs. The TSP143IV X4 and TSP143IV SK X4 embody Star’s commitment to innovation and sustainability, empowering businesses to improve efficiency while reducing their environmental footprint and boosting their bottom line.”

Christophe Naasz, Global Director of Business Development at Star Micronics

To learn more about these new printers and how they can revolutionize your POS and labeling processes, visit starmicronics.com or contact sales@starmicronics.com.

Experience the future of POS technology at NRF 2025! Star Micronics will showcase these models and more at Booth 5757, January 12–14, 2025, at the Javits Convention Center in New York City.

Love industry news? Explore our podcast:

Rising Stars Podcast

Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, X, Instagram, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Trilone

Star Micronics America, Inc.

ctrilone@starmicronics.com

848-216-3318
January 10, 2025
Energy Star Certified: Star Micronics is Printing a Greener Future

Sustainability is more than just a buzzword—businesses are increasingly taking action to reduce their environmental impact. Every choice, from the products we use to the energy we consume, plays a role in shaping a greener future. At Star Micronics, we’re proud to do our part by offering Energy Star-certified printers that combine exceptional performance with energy efficiency.

Read Star’s 2023 Environmental Report

What Does It Mean to Be Energy Star Certified?

When you see the Energy Star logo, it’s not just a marketing ploy; it’s a promise. This certification, awarded by the U.S. Environmental Protection Agency (EPA) and the Department of Energy (DOE), signifies that a product meets strict energy efficiency standards. Energy Star-certified devices are designed to use less energy without sacrificing performance, helping businesses cut costs while contributing to a cleaner environment.

For printers, this means efficient energy usage during operation and standby, reducing electricity consumption and helping to lower greenhouse gas emissions. By choosing Energy Star-certified printers, businesses can demonstrate their commitment to sustainability while enjoying long-term savings.

Why Energy Efficiency Matters in Printers

Printers are essential workhorses in industries worldwide, from retail and hospitality to healthcare and logistics. However, they’re also notorious for their energy demands. That’s where Energy Star certification makes a difference. By using less energy, these printers reduce operational costs and support global sustainability efforts.

For businesses, it’s more than just a numbers game. Choosing energy-efficient products signals to customers and employees that you prioritize environmentally responsible practices. It’s a small change with big implications for the planet and your brand.

Sustainability is not just for printers! Find out about the eco-friendly advantages of linerless labels >

Star Micronics Energy Star-Certified Printers

At Star, we believe innovation and responsibility go hand in hand. That’s why we’re thrilled to offer a lineup of printers that have achieved Energy Star certification, ensuring you don’t have to choose between performance and sustainability.

Leading the charge are our TSP143III and TSP143IV series printers, known for their reliability and advanced connectivity. These models are designed to handle high-demand environments while conserving energy at every step.

TSP143IV SK Sticky Label Printer

The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.

Find out more >

If compact and sleek is more your style, look no further than the mC-Print3. The second generation of this model (MCP31) is packed with cutting-edge features like “Ultra-C” USB-C connectivity and CloudPRNT Next, all while meeting Energy Star standards. And let’s not forget the mPOP, our complete point of purchase solution that combines a printer and cash drawer in an energy-efficient and space-saving design.

mC-Print3 Receipt Printer

The Star Micronics mC-Print3 combines high-speed printing with advanced connectivity options like “Ultra-C” and CloudPRNT Next. Its “Ultra-C” USB-C port provides seamless power and data transfer with any device, while CloudPRNT Next offers enhanced remote printing using the MQTT protocol, ideal for modern POS environments.

Discover the mC-Print3 >

Choosing Star Means Choosing a Better Tomorrow

Every business decision shapes the world we leave behind. With Star Micronics Energy Star-certified printers, you’re not just investing in reliable, high-quality hardware; you’re choosing a future where sustainability and efficiency go hand in hand.

Whether it’s reducing your electricity bill or lowering your carbon footprint, these printers empower your business to make a difference. By supporting greener technologies, you’re joining a global effort to create a healthier planet for generations to come.

Ready to upgrade to Energy Star-certified printing? Explore our range of printers today and discover how Star Micronics can help your business thrive sustainably.

Contact Star Now

November 29, 2024
The Best POS System for Wash and Fold Laundry Services
If you’re looking to start a wash-and-fold laundry service (also known as wash-dry-fold) or add it to your current laundromat or dry-cleaning business, having the right POS system for wash and fold services is essential. To save both money and time, it’s helpful to know exactly what POS hardware is required to operate efficiently. In this post, we’ll outline the key components your POS system for wash and fold laundry services should include for success.

Get the Best POS Scales

What is a Wash-and-Fold Laundry Service?

A wash-and-fold laundry service is an onsite laundry service that washes, dries, and neatly folds clothing and other items from the customer for pickup or delivery. The customer either drops off and picks up the clean clothes at a later date from the same location, or a driver will pick up the laundry from the customer’s location and then wash, dry, fold, and deliver the clothes back to the customer.

Adding Wash-and-Fold Services to Your Laundry Business Can Be Profitable

Wash-and-fold laundry services are rapidly increasing in demand, making it a highly profitable addition to any laundry business. With more people working from home and less need for dry-cleaning, casual and comfortable clothing is piling up. Many customers prefer the convenience of outsourcing their laundry rather than handling it themselves, driving the growing popularity of wash-and-fold services.

Providing exceptional customer service is crucial for standing out in the competitive wash-and-fold laundry industry. Offering pick-up and delivery services adds convenience for your customers, setting you apart from competitors. Along with neatly folding and packaging their laundry, including a personalized note, coupons, or branded tags can enhance the customer experience and present your business as more professional.

Considerations When Choosing a POS System for Wash and Fold

To run a successful business in this industry, having the right POS system for wash and fold laundry services is necessary. Think about all the different aspects of your business before choosing a point-of-sale system. It’s important to consider the following:
- How many employees will use the system?
- What payment methods will you accept?
- Will you offer recurring laundry services?
- Do I need in-house payment terminals or mobile payment options?
These are just a few factors that should be considered when selecting which POS system best suits your needs.

The Best POS System for Wash and Fold Services

Having the best hardware and software for your POS system for wash and fold laundry services is crucial. Here’s what you’ll need:

POS Software

POS software does more than print receipts—it manages inventory, tracks customer preferences, and provides detailed analytics. Many POS software solutions are tailored to laundry services, including wash-and-fold operations.

POS Hardware

Next, you’ll need a computer or tablet device to interact with your POS software and take payments. You’ll need a tablet display stand and a proper enclosure for your mobile device to secure and protect it. A credit card terminal that reads EMV cards to comply with future security updates is critical.

If you want to accept payments via customers’ phones, be sure to have the correct payment terminal for that. You will also want a cash drawer with the proper capacity for your cash flow so you never run out of change.

A POS setup with the Universal mEnclosure, the EZPOS Desktop Tablet Stand, & the TSP143IV thermal receipt printer by Star Micronics is perfect for wash and fold laundry services.

Trade Legal POS Scale

Most wash-and-fold laundry services charge by the pound, so an accurate POS scale is a must. You want a scale that is easy to connect to the rest of your POS hardware and can be integrated with your POS software without any problem or delay. Be sure the scale is “trade legal” and can measure a hefty amount of weight.

An mG-TUDB POS scale, perfect for wash-and-fold laundry services.

Barcode Scanner

A reliable barcode scanner is essential for tracking items and managing inventory. For your wash and fold POS system, choose a scanner that reads both 1D and 2D barcodes to streamline order management and customer payments.

2D barcodes cover things like QR codes, which are now widely used and hugely popular. Since customers can also scan them with their phones, QR codes can be utilized on order labels or receipts to take clients right to your website or landing page. This way, you can showcase ongoing promotions or holiday hours, and increase customer engagement with your brand.

Star’s 1D/2D Barcode Scanners

Star offers a comprehensive range of IP-rated 1D/2D barcode scanners, ideal for diverse business needs. From retail to healthcare, our versatile scanners excel in parsing driver’s license and ID barcodes, ensuring swift and accurate data capture. Choose the perfect fit for your setup—desktop, handheld, or wireless Bluetooth options available.

2D Barcode Scanners

Thermal Receipt & Label Printers

Finally, having trusted receipt and label printers will do your company wonders. A thermal receipt printer allows you to print professional-looking receipts, enhancing your brand. Still, some cloud-based printers can even allow automated promotional marketing to be set up and scheduled, printing with your customized receipt with the same QR code or promotional information to boost customer engagement as mentioned above.

Discover Star Micronics Cloud Services for customizable receipts >

mC-Print3 Receipt Printer

The Star Micronics mC-Print3 combines high-speed printing with advanced connectivity options like Ultra-C and CloudPRNT Next. Its Ultra-C USB-C port provides seamless power and data transfer with any device, while CloudPRNT Next offers enhanced remote printing using the MQTT protocol, ideal for modern POS environments.

Discover the mC-Print3 >

In addition to a receipt printer, you’ll also want a label printer. More people are using linerless label printers these days, whether repositionable sticky or permanent linerless labels. When customers receive their freshly cleaned garments, seeing a professionally applied label with their contact information adds an extra touch of care and attention. Details like this can differentiate your business from competitors and help foster customer loyalty, encouraging repeat visits.

Find out about Label Builder, part of Star Cloud Services, which allow merchants to customize their labels >

Popular Star Label Printers

TSP143IV SK Sticky Label Printer

The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.

Find out more >

mC-Label3 Multimedia Printer

The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

Discover the mC-Label3 >

Explore Advanced Labeling Solutions

Impact Printers

Impact printers, like the SP700 from Star Micronics, are particularly useful in wash-and-fold laundry services for their ability to produce durable, long-lasting prints. Impact printers use ink ribbons to create clear, smudge-proof tags that can withstand the high temperatures and humidity commonly found in laundry environments.

For laundry services, these printers can produce durable tags that are attached to customer orders for tracking. This ensures that clothes are easily identified and organized throughout the washing, drying, and folding processes.

Additionally, most impact printers offer two-color printing, which allows for important details, like customer names or special instructions, to stand out on the tags, further improving efficiency and accuracy. Impact printers like the SP700 provide reliable performance in hot and humid settings, making them an ideal solution for laundromats or any business offering wash-and-fold services.

SP700 Impact Printer

With its robust design and consistent print quality, the SP700 impact printer enhances both operational efficiency and customer satisfaction by streamlining order management.

Explore the SP700 >

Star Micronics Has the POS Hardware Your Wash and Fold Service Needs

As a trusted industry leader for over 60 years, Star Micronics offers a wide range of POS hardware solutions ideal for wash-and-fold laundry services. Our portfolio includes desktop, portable, and kiosk printers, cash drawers, barcode scanners, scales, and more—all designed to meet the demands of any retail or hospitality environment. Additionally, Star Micronics Cloud Services can help businesses engage customers with automated receipt marketing tools.

At Star, we prioritize seamless integration across all POS hardware. That’s why we offer a complete solution for your POS system needs, including reliable receipt and label printers, trade legal POS scales, barcode scanners, and cash drawers—all backed by one dedicated support team.

With partnerships with top POS software developers, Star provides the tools to keep your business running efficiently. Our expert support and integration teams will work diligently to get your wash-and-fold laundry business online quickly, ensuring smooth operations and happy customers.

Tech Trends You Need to Implement into your Wash-and-Fold or Laundromat Business

Run your competitors through the rinse cycle using the POS technology explained in this helpful guide.

Find Out Now

Find out where you can get Star POS hardware today:

Contact Star Now
September 27, 2024
Choosing the Best Thermal Receipt Printer for Your QSR
Providing fast, efficient customer service and communicating orders quickly and accurately to food prep areas are absolutely vital to a quick-service restaurant (QSR) operation. Thermal receipt printers will help you achieve those objectives if you choose a model with the right features and design for your operation.

Answer these questions to narrow your choices decision-tree-style to make a confident thermal receipt printer choice for your business.

Visit Star’s QSR Solutions

What Do You Need the Thermal Printer to Do?

The best place to start with any technology purchasing decision is by identifying gaps in your operation or developing plans for a more efficient operation. Are you looking for an efficient printer for receipts? Do you plan to deploy printers in the kitchen? Or do you need a model designed for both uses?

Do you need a printer that can generate labels for efficient online order fulfillment in addition to printing receipts and chits? Once you define your needs, you can narrow your choices to thermal receipt printer models designed for your applications.

Where Do You Need Printers?

Another question you need to ask before you begin to search for point of sale (POS) printers or kitchen printers is where it makes the most sense to implement them in your operation.

In a modern, fast-paced QSR, it’s not practical for employees to walk to a wired printer to generate a receipt for drive-thru customers or pick up kitchen orders. If you can save steps and time by deploying printers where wired connections aren’t possible, narrow your choices to printers that can connect via WLAN, Wi-Fi, or Bluetooth.

Restaurants choose impact printers for hot, humid kitchens that could impact the quality of thermal-printed chits and receipts. Impact printers remain a good choice; however, more kitchens are now heat-controlled, allowing restaurants to use thermal printers for better speed and connectivity options.

If you plan to deploy your printer in the kitchen, limit your choices to models with IP ratings for resistance to damage from dust, dirt, and liquid splashes or sprays to minimize repair and replacement costs. Easy maintenance is also a must!

Learn “Why Thermal Printers Have A Place In Today’s Modern Kitchens” >

Where Are Customers Placing Orders?

The days of only taking orders at the counter are over. Drive-thru traffic rose 30% from 2019 to 2022 and continues. Nearly 45% of QSRs plan to add self-service kiosks this year, and restaurants continue to take orders from third-party ordering and delivery services. Plus, many establishments are now taking orders from their own websites or apps.

While giving customers the freedom to choose how they interact with your restaurant can increase satisfaction, loyalty, and revenue, it also creates operational complexity. A printer that can print orders, labels, and receipts directly from a web application or cloud-based software eliminates the need for additional devices and simplifies the IT environment necessary to make an omnichannel operation work.

Star Printers Compatible with Online Ordering

How Fast Do You Need to Print Labels and Receipts?

Your customers expect fast, accurate service. Delaying food prep because a kitchen printer queue is backed up or serving the wrong order because employees mixed up slow-printing chits can hurt your brand and negatively impact loyalty. Narrow your choices only to options with print speeds that can keep up with peak traffic.

The Best Thermal Receipt Printer Choice

After you answer these questions, you’ll have a clearer picture of the best thermal receipt printer for your business. Following this decision-making process may guide you straight to the best printers for business — or convince you that you need more help to find the right model for your restaurant.

The good news is that Star Micronics has a full line of printers for QSRs with models that meet every need–backed by world-class support. Contact us to connect with an expert who knows your industry and printer technology options and can help you explore your options.

Additional Resources

Learn more about these Star Micronics products for your QSR:
- The mC-Label3 Multifunctional Printer prints permanent or repositionable sticky labels on linered or linerless media and also provides thermal receipt printing.
- The mC-Print3 series of thermal receipt printers are lightning-fast with robust connectivity options, CloudPRNT Next capability, and compact, splash-proof designs–perfect for demanding, high-traffic environments.
- The TSP143IV SK is a compact, sticky linerless label printer that can help increase efficiency in order preparation and fulfillment processes. Linerless labels are also the more eco-friendly label media.
- The TSP143IV thermal receipt printer delivers high print quality and offers multiple connectivity options and high-speed printing.
- Star’s CloudPRNT technology stores and creates print jobs and offers cloud-based printing capabilities, allowing QSRs to print directly from web apps and cloud applications.
- The mPOP® multifunction “mobile point of purchase” system combines a printer and cash drawer into one sleek solution.
- The SP742 impact printer is a high-speed, reliable solution for hot, humid kitchens. It features multiple connectivity options, including cloud-based printing.
Star Micronics Product Catalog

Explore Star’s Product Catalog today to discover the perfect printer solutions tailored for your QSR’s unique needs.

Explore Star’s Catalog

Find Your Thermal Receipt Printer Today!

Contact Star Now
August 30, 2024