Star Micronics & ClearTEQ Provide Optimal POS Solution To Specialty Market East Meats West
East Meats West is an independent specialty frozen food market serving southern Alberta, Canada. Their brick-and-mortar store provides high-quality Western Canadian longhorn beef and Eastern Canadian seafood not typically found in big-box chains.
The Challenge
East Meats West owners Kathy Campbell and Charlene Musgrove were unsatisfied with their current point-of-sale (POS) system and provider, suffering from downtime and inefficient technical support. In addition, the small business was just starting, and the owners needed an affordable, easy-to-use, cloud-based solution that provided flexibility in management, enabling them to run their store from different work locations.
“ClearTEQ is cloud-based, which is important as one of us works outside the store in another business. Accessing the system from anywhere and working in tandem with people in the store is important.” Kathy Campbell Owner, East Meats West
East Meats West also prioritized working with a solution provider that could handle growth as their business expanded. They also needed the solution installed quickly to keep their store running without losing profits.
Download this case study by Star Micronics to discover:
How a cloud-based POS software solution can help SMBs run leaner
The importance of a reliable POS system and provider for small businesses
The results from the solution integration
Star Micronics & ClearTEQ Provide Optimal POS Solution to Specialty Market East Meats West
From Chilled to Grilled: How a Juicy Cloud-Based POS Solution Got East Meats West Cookin’!
As a business owner, you understand the importance of maximizing your investments. So why jeopardize the ROI of your top-quality Star printer by using cheap, unbranded paper? Many paper alternatives found on the market today are abrasive, gradually eroding the printhead and damaging your Star printer over time.
Don’t get left feeling crumply! Star Blue and Star Blue Eco paper offer exceptional quality and compatibility with your Star printer to ensure optimal performance and peak longevity. Our paper has a perfectly smooth, crisp white surface to proudly represent your brand while protecting your printhead from erosion and damage. Plus, Star Blue Eco is BPA-free, non-toxic, and Prop 65 compliant, ensuring safety for those in regular contact with the material.
In this article, we’ll explore the numerous advantages of using Star Blue paper and examine the various types of paper Star offers, highlighting the benefits and key features of each.
Star Blue Paper: The Ultimate Choice for Your Printer
Using low-quality paper can significantly reduce the lifespan and performance of your printer, negatively impacting your bottom line. Star Blue and Star Blue Eco paper are specifically designed to work with Star printers, ensuring optimal performance and maximizing printer lifespan.
These Star paper rolls work efficiently with your printer to extend the life of the printhead, preventing embarrassing paper jams and clogs that can ruin the customer experience. Star paper is clean, bright white, instead of the gray or yellowish receipts often found on the market today. Get crisp, clearly legible receipts every time for a professional, tidy presentation.
Star’s paper has longer paper lengths for fewer roll changes. Every roll is guaranteed to fit and is fully compliant with any Star warranties. Star’s paper comes in many varieties, including thermal receipt paper, linerless label paper (both removable sticky and permanent adhesive), and traditional die-cut label paper. Each type has its unique benefits and features. Star also offers 1-ply and 2-ply bond paper for your Star impact printer.
1. Star Receipt Paper
Keep your Star printer rolling in optimal condition with the exceptional quality and compatibility of Star Blue receipt paper.
Star Blue and Star Blue Eco receipt paper offers:
Thermal and bond choices
High-quality, crisp printing for improved readability and branding
Smooth surface to stop printhead erosion and printer damage
Prevents annoying jams and clogs that slow business operations
Star Blue Eco is phenol-free and made from non-toxic materials, making it full Prop 65 compliant
2. Linerless Sticky Label Paper
Stick with Star Blue and Star Blue Eco linerless label paper for versatile, eco-friendly, and repositionable labeling solutions that leave no glue residue behind. Our linerless rolls have all the benefits of Star Blue in sticky label fashion.
Star Blue linerless label paper provides:
A waste-reducing design that is more environmentally friendly
Easy repositioning for improved label placement with ZERO residue left behind
Versatile applications, from food packaging to retail labeling
Different adhesive strengths available
3. Traditional Label Paper
When it comes to traditional label paper, Star Blue adheres to the highest standards of quality and performance. Enjoy all the benefits of the Star Blue promise in a variety of sizes.
Star Blue and Star Blue Eco traditional label paper features:
High-quality adhesive for secure, long-lasting labels
Preserve Your Printer’s ROI Now with Star Blue & Star Blue Eco Paper
While competitors’ paper may leave you feeling rough around the edges, Star Blue and Star Blue Eco paper promise a smooth and seamless printing experience. Not only will they help maintain your printer’s optimal performance and extend its lifespan, but they also ensure high-quality, clear printing that meets the needs of various industries, including retail, restaurant and hospitality, and cannabis.
By investing in Star Blue paper, you’re protecting your printer’s ROI and providing the best possible experience for your customers. Switch to Star paper today and experience the difference for yourself.
Find more information about Star paper here and access the complete paper line spec sheet here.
The Value of Receipts: Printed and Digital
There’s no getting away from it: receipts hold great value and are an irrefutable part of everyday life. Use them for your business’s benefit!
Online ordering has revolutionized the way that businesses operate—especially since COVID-19. The restaurant industry, in particular, has seen a significant rise in the use of online ordering systems, providing customers with a convenient and contactless way to order food. But it’s not just restaurants benefiting from online ordering; the cannabis industry is also seeing the advantages of this technology.
The cannabis industry keeps on growing, with more and more states legalizing its sale for medicinal and recreational use. With the rise of point-of-sale (POS) software applications specific to the industry’s needs, dispensaries can now leverage online ordering to tap into a whole new market of customers.
Offering the option to place cannabis orders online provides a convenient and seamless experience for buyers, but they’re not the only ones who benefit. Dispensaries are routinely finding that providing online ordering services boosts sales and overall revenue.
How Online Ordering Can Help Dispensaries Grow Profits
Although there may be many more, here are five reasons how online ordering services can help cannabis dispensaries grow profits:
1. Increased Efficiency
Online ordering streamlines the ordering process, making it easier for customers to scroll through different products, pick the ones they want, and order from the comfort of their own homes. Less time is spent in-store, reducing labor costs and allowing more time with newer customers who may have questions and need guidance.
2. Improved Customer Experience
Online ordering provides a convenient and hassle-free experience for customers, which can lead to increased loyalty and retention. Customers are more likely to return to a dispensary that offers online ordering services than one that doesn’t.
3. Data-Backed Product Suggestions
Online ordering applications allow dispensaries to track customer orders and individualize preferences, giving valuable insights into which products are popular and what customers are looking for. Data like this is used to make informed decisions about inventory and marketing strategies, leading to increased sales and profits. This could also save money on marketing costs.
4. Increased Sales
Online ordering allows dispensaries to reach a wider audience, boosting the potential for sales. Additionally, customers are more likely to make impulse purchases when ordering online, helping to grow revenue for the dispensary even more.
5. Include Other Technologies
Software applications that allow online ordering typically also include other features, such as route planning and delivery management. This makes it easier for dispensaries to manage overall operations and increase efficiency.
Must-Have Hardware & Technology
As the cannabis industry continues to evolve, it’s important to keep up with the latest technology trends to stay ahead of the competition. Cloud-based receipt and label printers are necessities for online ordering systems. They are just one example of how businesses can embrace new technology to improve their operations and boost profits.
Be sure to get thermal receipt and label printers that can connect to cloud-based software applications, like CloudPRNT technology from Star Micronics. Having up-to-date hardware that connects directly to cloud-based cannabis POS software enables the automatic printing of orders as they come in.
The Complete Guide to Cannabis Point-of-Sale & Accessories
Discover the solutions that dispensaries need to compete in today’s booming market.
Online ordering is a game-changer for the cannabis industry. By streamlining the ordering process and providing customers with a convenient way to shop, dispensaries can improve customer satisfaction and build loyalty. Repeat business leads to increased revenue, helping dispensaries keep their competitive edge in a fast-growing market.
The benefits of online ordering are clear, and with advancements in technology, the possibilities for further development and success in the industry are endless. As the cannabis industry continues to evolve, online ordering will undoubtedly play an essential role in the industry’s future growth.
Don’t wait any longer to implement an online ordering system for your dispensary, and start reaping the benefits today.
In the fast-paced, competitive world of food service, delis, butcher shops, and fish markets require efficient, tech-driven solutions to stay ahead. In our latest eBook, “3 Ways POS Tech and Hardware Improve Deli Operations and Customer Experiences,” we delve into the transformative power of modern point-of-sale (POS) technology and how it can optimize deli businesses.
Handling perishables, managing a vast array of items, and delivering top-notch service is no easy feat. Our eBook sheds light on how innovative POS tech addresses three key areas: order accuracy, customer service, and inventory management.
Order Accuracy with Cutting-Edge POS Tools
Delis juggle diverse offerings, making error-free orders crucial. This eBook illustrates how cutting-edge POS tools like integrated deli scales, receipt and label printers, and tablet stands keep things running smoothly.
Enhancing Customer Experience and Satisfaction
Delis thrive on repeat patrons, and exceptional experiences are non-negotiable. The eBook highlights POS-driven technologies like CloudPRNT and SteadyLAN®, self-service kiosks, and accessories, all aimed at streamlining the customer experience, boosting satisfaction, and nurturing loyalty.
Streamlining Inventory Management
Learn how real-time tracking and automation through advanced POS systems save time and curb errors, making stock management a breeze.
Elevate Your Deli with POS Technology by Star Micronics
Our eBook is a must-read for deli owners seeking to harness POS technology and stay ahead of the game. Don’t miss out—elevate your deli today!
3 Ways POS Technology and Hardware Can Improve Your Deli Business
Get the latest point-of-sale (POS) technology and hardware to streamline deli, butcher shop, or fish market operations.
The newly released tablet enclosure offers the same functionality as the original Universal mEnclosure, with the added benefit of being specifically designed for smaller devices.
Somerset, NJ – April 3, 2023 – Star Micronics, a global leader in mobile, point-of-sale (POS), and customer engagement technologies, has announced the release of its latest product, the Universal Mini mEnclosure. This versatile tablet enclosure is designed to accommodate multiple sizes and types of devices, making it an ideal solution for POS systems, retail digital displays, kiosk stands, meeting room time management, and more.
With expanding arms and VESA mounting, the Universal Mini mEnclosure easily and securely holds devices ranging in size from 136(W) x 121(H) x 8(D) mm to 216(W) x 165(H) x 8(D) mm including Android, iOS, and Windows tablets. The enclosure is also designed to work with all industry stands and mounts using 75mm/100mm VESA mounting, as well as the Star-exclusive line of versatile mUnite tablet stands.
It’s a future-proof solution that eliminates the need to purchase a new enclosure every time a new device is acquired.
Just like the original Universal mEnclosure, the Mini features locking arms and a single-key design to ensure the tablet is secure and prevents theft. The tablet can be mounted horizontally or vertically, and when paired with a mUnite stand, the cashier can easily flip the tablet for customer use. The enclosure’s glossy black or clean white finishes add a professional touch to match existing POS systems, while a smooth felt layer helps prevent the back of the tablet from being scratched.
For more information on the Universal Mini mEnclosure, including technical specifications, please visit the product specification sheet available on the Star Micronics website.
Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn to learn more.
Designed for select tablet display stands and pole mounts, the recently launched mUnite Printer Shelf attachment offers an affordable and flexible solution for kiosk printing needs.
Somerset, NJ – April 3, 2023 – Star Micronics, a leading provider of point of sale (POS) and customer engagement technologies, has announced the release of its new all-steel mUnite Printer Shelf. Designed to provide an affordable and flexible kiosk printing solution, this printer shelf attachment is compatible with the mUnite Floor Kiosk Stand, Tri-Mount, and Mount 18 tablet display solutions.
The mUnite Printer Shelf allows businesses to easily set up self-service stations anywhere, providing customers with a seamless and convenient experience. With the ability to securely mount a thermal receipt printer on top of the shelf, users can easily print receipts or labels for customers below a tablet that is securely fastened onto the stand.
Constructed of durable steel, the printer shelf attachment offers a sturdy and long-lasting solution for printing needs. It is also easy to install, making it an ideal solution for businesses that need to set up a kiosk or self-service station quickly.
For more information on the new mUnite Printer Shelf, including technical specifications, please visit the Star Micronics website.
Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn to learn more.
In today’s fast-paced business environment, having reliable point-of-sale (POS) technology is crucial to keep operations running smoothly. And when it comes to protecting your POS technology investment, Star Micronics is a trusted provider of top-quality hardware and warranties to ensure your devices are up and running whenever you need them. From printers and scanners to cash drawers and peripherals, Star offers a variety of warranties to protect your investment for up to five years.
In this article, we’ll explore Star Micronics’ warranties, including the necessary steps to make a warranty claim, applicable warranty periods by product type, and the benefits of their Swap-A-Star® and Extend-A-Star® programs.
Whether you’re a small business owner or a large retailer, read on to discover how Star Micronics can help you protect your POS technology investment and keep your business running smoothly.
Star Micronics understands the importance of having reliable and high-quality point-of-sale technology for businesses. That’s why all their products come with standard manufacturer’s warranties with bumper-to-bumper coverage against defects in materials and quality to help ensure maximum uptime.
Having a standard warranty for Star Micronics products gives businesses the peace of mind that they are investing in technology that is backed by the manufacturer. This means that in case of any issues, companies can easily make a warranty claim and receive prompt support from the Star Micronics technical support team.
Additionally, standard warranties provide an added layer of protection for businesses that may face unexpected downtime or lost sales due to malfunctioning equipment. Ultimately, having a standard warranty for Star Micronics products is an excellent way for companies to protect their investment and keep their operations running smoothly.
Star Micronics offers several programs to provide added protection for your POS technology investment. These programs include:
Swap-A-Star®
Swap-A-Star is a product replacement service program by Star Micronics that provides fast and hassle-free replacement of your Star printer or scanner in the event of a malfunction. With Swap-A-Star, you can avoid costly downtime and lost sales by receiving a replacement device as soon as within two business days.
Some of the benefits of Swap-A-Star include:
Quick and easy device replacement: Simply call or chat with a Star Micronics support team member to receive a replacement device as soon as within two business days.
Prepaid shipping label: Star Micronics provides a prepaid shipping label for returning the malfunctioning device.
Free shipping: Star Micronics covers the cost of shipping for both the replacement and malfunctioning devices.
No hidden fees: Swap-A-Star is a flat-rate program with no additional fees or charges.
Extend-A-Star®
Extend-A-Star is a supplemental warranty extension program that adds additional coverage beyond the standard warranty period. With Extend-A-Star, you can protect your Star Micronics printer or scanner investment for up to five years.
Some of the benefits of Extend-A-Star include:
Additional coverage: Extend-A-Star extends the warranty period beyond the standard coverage period, providing additional protection for your investment.
Peace of mind: With Extend-A-Star, you can have peace of mind knowing that your device is protected against defects and malfunctions for an extended period.
Priority support: Extend-A-Star customers receive priority support from the Star Micronics technical support team.
Easy enrollment: You can easily enroll in Extend-A-Star at the time of product purchase or within 30 days of purchase.
Overall, Swap-A-Star and Extend-A-Star are valuable programs offered by Star Micronics to provide added protection and support for their customers’ POS technology investments.
Supplemental Warranty Lifecycle
Before making a supplemental warranty claim, it’s important to follow these necessary steps:
Purchase Star Micronics product
Purchase and register any supplemental warranty within 30 days of purchasing the product
Make a warranty claim during the allotted time period
Upon purchasing a supplemental warranty, Star Micronics will send you an enrollment letter that includes important details regarding your warranty purchase. It is recommended to keep this letter for your records.
How To Create a Connected Workstation in 5 Easy Steps
Connected workstations are perfect for modern-day hospitality, retail, and restaurant businesses, offering a unique setup to optimize workflows.
In conclusion, investing in reliable and high-quality point-of-sale technology is essential for businesses of all sizes. And with Star Micronics’ comprehensive warranties and programs, businesses can have peace of mind knowing that their investment is protected against any unexpected defects or malfunctions.
Whether it’s printers, scanners, cash drawers, or peripherals, Star Micronics offers a range of warranties to suit different product types and needs. By following the necessary steps to make a warranty claim, businesses can receive prompt support from the Star Micronics technical support team and get their operations back up and running with minimal downtime.
Additionally, their Swap-A-Star and Extend-A-Star programs provide added protection and support for businesses looking to maximize their POS technology investment. Overall, Star Micronics is a trusted provider of warranties and programs that can help businesses protect their investments and stay ahead of the competition.
As we face new challenges in the coming year, Star Micronics is ready to provide support to its channel partners with upcoming technology and solutions. Star’s Christophe Naasz, Director of Global Business Development, shares his insights on anticipated industry changes and top trends for 2023 and beyond in this Q&A piece.
What Changes Do You Anticipate the Payments Industry Will Bring to Channel Partners?
The buying and absorption of companies will slow down. When the interest rate was very low, we saw a frenzy in acquisition, but now that the market has gone down and the interest rate has gone up, many companies are now focused on their profit margin and reducing their debt level.
In addition, blockchain and decentralization in the payments industry need to be watched closely. Blockchain, mainly, as it could reduce the number of managed databases and multi-players of applications into one. Information related to billings, taxes, customer ratings, orders placed per day, and inventory can be stored and distributed across the blocks in the chain.
However, a Crypto wallet as a way of payment is still a long way. Software development and deployment will change dramatically in the short term, but Crypto payment will be much slower. Point-of-sale (POS) hardware will not be affected in the short term. People still pay by check, cash, debit, and credit card. A few will slowly move to Crypto.
Artificial intelligence (AI) has recently become a massive player in the POS market. A key benefit of AI POS systems is the ability to handle all kinds of payment methods instantly and efficiently, like online, mobile, chat or social media, and even facial recognition payments. However, when we think about AI in POS, we think about how AI can detect trends in products and sales, offer promotions, upsell, and adjust pricing suggestions as appropriate. AI POS systems are up to 20% more effective than traditional, AI-free marketing campaigns.
What Technology will Companies Need to Accommodate?
AI involves a lot of processing power that can only be done in the cloud. This means that all future POS software solutions must be hybrid or fully cloud-based. All hardware will need to be cloud-based compatible.
Will We Finally Go Back to Pre-Pandemic Business in 2023?
We are not there yet. We are in an adjustment phase. Low interest rates, excess savings, work from home, and pent-up demand for services and goods are all things of 2022. High interest rates, overstock, and requests to come back to the office are what we need to deal with in 2023.
Attendance at trade shows is still lower than in 2019, but decision-makers are back on the floor. However, vendors are reviewing the number of shows out there and are pickier about the ones they attend.
Star’s strategy has always been to offer the best hardware products in POS for SMBs. Our product reliability, customer support, and innovative product development have pushed our customers to request more and more products from us. We are now offering our customers all the accessories needed for the POS industry (except payment terminals). Star has become the one-stop shop for all: one vendor, one consistent support team, and one integration.
Star will continue investing in its people, partners, and new technologies. In 2021, we invested in a new partner program to allow our partners to stay competitive when selling our product line on any market. We want everyone to succeed.
Pre-pandemic, Star had begun to deploy new collaboration tools like Zoom and Teams, which allow us to communicate internally and externally through video conferencing. This new technology has worked wonderfully for us, and we decided to offer a hybrid work model.
Most of us work from home 2 to 3 days a week, but we request everyone to come to the office twice a week. We need to support and train our new employees, which can only be done in the office. We also need to keep the Star family environment that made us successful. We believe the social aspect of the office is vital to a company’s success.
What Challenges Are Star and Its Channel Partners Experiencing That They Expect Will Continue into the Next Year?
The main challenges we expect to continue to see are shipping Issues, staffing shortages, and costs. However, for Star, shipping issues are 95% solved. Even container pricing is nearly back to pre-pandemic levels.
As for our staffing needs, we are fully staffed. The pandemic did not affect our employee retention rate. However, with a strong gross, we needed to hire. It took a few months to find the right people.
With shipping costs going down, product pricing should also come down. We believe inflation is a thing of the past, and pricing should stabilize or come down in the coming months — no need to hoard products anymore. Distributors have plenty of inventory. However, planning and forecast habits should be kept. A large inventory now does not mean it will stay that way in the future.
What Trends and Technologies Do You Predict Will Become Popular in 2023?
Ergonomics in POS is huge since retail space is at a premium. Most counter space should be used to promote and display products for sale. You do not want the POS to take over the counter. That is why Star offers stands designed to take up the smallest amount of space and integrate our peripherals. All-in-one is popular for its small footprint, but one of the caveats of that is that if anything breaks, everything needs to be changed.
Sustainability is also becoming more popular. Star is designing all new products to minimize their environmental impacts. We are reducing product consumption in power and media, eliminating liners from the back of labels, using standard plugs and power supplies, and continually developing built-to-last products.
Please take some time to learn what Star is doing to help combat climate change and promote diversity in our Environmental Impact Report.
Star Micronics’ 2021 Environmental Report
Learn what Star is doing to help combat climate change and promote diversity in this environmental impact report.
There is also a shift to a hyper-connected, smart world with the growing popularity of AI and the Internet of Things (IoT). Star is now the leader in providing cloud-connected peripherals to current POS solutions, allowing our customers to be confident that our products are future-proof.
Invested in Innovation
Star values our partnerships and is investing to help channel partners succeed. We are expanding our product lines and technology in the next year to keep up with changes. The world will shift, but we will be ready and continue to be your #1 go-to.
Are you a developer looking for a way to streamline your POS app development process? If so, you may want to check out the StarXpand SDK for React Native.
At its core, the StarXpand SDK is a suite of tools and resources that allow you to integrate Star Micronics’ printers, cash drawers, and other peripherals into your React Native app quickly and easily. With just a few lines of code, you can start printing receipts and managing other peripherals directly from your app.
So why choose the StarXpand SDK over other options? Here are a few key benefits to consider:
Easy Integration: The StarXpand SDK was designed to work seamlessly with React Native, so you can easily integrate it into your existing app without having to rewrite large portions of your codebase.
Extensive Documentation: Star Micronics offers extensive documentation and support for the StarXpand SDK, so you can get up and running quickly and troubleshoot any issues.
Flexibility: The SDK supports a wide range of receipt and label printers, cash drawers, and other peripherals, so you can choose the ones that work best for your business needs. This flexibility means you can avoid purchasing hardware that may not be necessary or compatible with your existing systems, saving you money and minimizing the risk of technical issues.
Save Time: StarXpand makes it easy to integrate Star Micronics’ printers, cash drawers, and other peripherals into your applications, reducing the need for additional hardware. A single React Native development allows you to build for both Android and iOS apps. You’d be able to run on both platforms using one codebase.
Save Money with StarXpand
One of the significant benefits of using the StarXpand SDK for React Native is that it can help you save money. By integrating Star Micronics’ printers, cash drawers, and other peripherals directly into your POS app, you can avoid purchasing additional hardware or using third-party solutions that may not be compatible with your existing systems. This can save you significant costs on hardware purchases, maintenance, and troubleshooting.
Moreover, the flexibility of the StarXpand SDK means that you can choose the peripherals that work best for your business needs rather than being locked into a particular vendor or product line. This means you can optimize your hardware selection based on cost, functionality, and compatibility rather than being limited by a single provider’s offerings.
By leveraging the flexibility and customization options of the StarXpand SDK, you can create a cost-effective and reliable POS app that meets your specific business requirements.
Find Compatible Star Printers with StarXpand
Find out which Star printers are compatible with StarXpand here.
Whether you’re developing a mobile point-of-sale app, a restaurant ordering system, or any other app that requires printing capabilities, the StarXpand SDK for React Native can help streamline your development process and get your app to market faster. With Star Micronics’ industry-leading POS hardware and excellent technical support, you can trust that you’re choosing innovative and reliable solutions.
Learn More About the StarXpand SDK
Click here to learn more about the StarXpand SDK for React Native on our GSS. You’ll find in-depth technical details on all our printer SDKs, manuals, and more to help you get startedhere.
Ascent Solutions creates true point-of-sale (POS) software built on the Salesforce platform, complemented by Star Micronics’ WebPRNT technology and POS hardware.
Ascent Solutions is an exciting enterprise resource planning (ERP) software offering features to help businesses manage their inventory and sales processes. What’s impressive is that Ascent Solutions’ inventory management system is powered by Salesforce, a leading customer relationship management (CRM) platform. So, businesses enjoy the best of both worlds: leveraging Salesforce’s powerful features for the front office (i.e., sales, service) with Ascent Solutions’ back office inventory management operations.
Companies can easily monitor inventory levels, automate inventory replenishment, and simplify order fulfillment processes with Ascent Solutions. And if you need data-driven insights, the software also offers real-time reporting and analytics to help you make informed decisions.
A standout capability of Ascent Solutions is its mobile functionality. The software comes with mobile apps that allow businesses to manage their inventory from anywhere, anytime. The mobile apps are packed with features like real-time inventory tracking, barcode scanning, and other tools to help businesses stay on top of their inventory management operations.
In addition to its inventory management features, Ascent Solutions offers various other tools called Apps 360, which help businesses streamline their sales processes, such as lead management, quote-to-cash, and order fulfillment.
Ascent Solutions software includes the option of a CD4 cash drawer and mC-Print3 receipt printer.
Ascent Solutions worked with customers across industries and identified a need for better payment management tools in brick-and-mortar locations that leverage Salesforce. To bring this solution to market, it’s partnering with Star Micronics, a leading provider of point-of-sale (POS) hardware solutions. This partnership continues to bring incredible results, as businesses can now enjoy the benefits of Ascent Solutions’ inventory management software with Star Micronics’ POS hardware, like the mC-Print3.
Star’s mC-Print3 thermal receipt printer is an excellent choice for businesses looking for a high-speed, compact, and feature-rich printer. The mC-Print3 offers various connectivity options, including USB, Ethernet (LAN), WLAN, and Lightning USB, enabling it to work seamlessly with devices like tablets, smartphones, and computers.
With Ascent Solutions integration with Star Micronics’ hardware, businesses can easily manage their inventory and sales processes, from the point-of-sale to the back-end inventory management system.
Fortunately, I was lucky enough to speak with Bryan Hutchinson, CEO of Aethon Consulting, a premier partner of Ascent Solutions. We talked about his role at Ascent and how partnering with Star Micronics brings business owners using Salesforce one of the best POS solutions out there.
Can you tell me a bit about your background and role with Ascent Solutions?
I’m a businessperson turned programmer, which gives me the best of both worlds – the ability to see and understand, even define requirements, and execute them myself. As you said, I’m one of the top partners with Ascent Solutions, doing product implementations alongside CRM and financial implementations, providing that end-to-end, lead-to-financials business system.
What role in the market does Ascent Solutions fulfill, and how?
Ascent provides a flexible and robust ERP solution on Salesforce, and it’s so much more than just resource planning. It allows customers to mold it to their own business processes while enforcing the necessary rules in the backend.
Think about Quote, Ordering, Purchasing, Manufacturing, Contract Manufacturing, Inventory Management, Warehouse Management, Demand Planning, Financial Management, and Integrations – it’s all part of the Ascent Solutions suite of applications on the AppExchange.
And what we, as partners, do is review a customer’s business processes, discuss pain points, KPIs, etc., and utilize the Ascent products as the backbone of that process.
What POS hardware does Ascent currently use from Star Micronics?
The Integration Team at Star was supremely helpful and always ready to hop on a call to help us troubleshoot. Star’s WebPRNT technology really worked out with our POS software because it works with Salesforce, a web-based platform. We also loved how the mC-Print3 offers free access to Star Micronics Cloud Services because it allows business owners to customize receipts and schedule promotional material.
Why would businesses want to use Ascent Solutions ERP software? What types of companies would benefit the most?
I help everyone, from small businesses to large enterprise organizations, begin to use the Ascent platform, from oil and gas industries to medical, third-party logistic companies to resellers, value-added resellers, and construction companies that buy, sell, and provide services. The range of customers is so vast because of how flexible and powerful Ascent technology is.
