Author: Brianna Moriarty

How to Get the Most Out of Mobile Ordering with CloudPRNT

Any restauranteur paying attention to the state of the industry today understands that online and mobile ordering are the way of the future. It’s critical that you have these solutions in place to keep your business afloat and keep your customers satisfied.

You may have considered implementing online ordering before, but were overwhelmed with options and the complexities involved in implementing new technology. Online and mobile ordering is easy to implement, especially with the help of CloudPRNT from Star Micronics.

Ebook: Is Your Restaurant Ready for the Growing Online Ordering Trend?

Eliminate the game of telephone

Ordering via telephone is on its way out. It is slow, inefficient, and can lead to errors. Online ordering however, takes no time away from staff since it is conducted entirely on the customer’s end.

On top of that, the increased order accuracy alone is reason enough to invest in a kitchen printer and online/mobile ordering system. You can entirely eliminate hand-written tickets, which are altogether inefficient and difficult to read. Not only do you benefit from the time saved from duplicate efforts, but you also achieve less waste.

Seamlessly integrate online ordering into your restaurant operations

When you are able to integrate your systems, you can share data and eliminate manual order re-entry—leading to major reductions in the number of dropped or wrong orders. Improved order accuracy will boost customer satisfaction, increase customer retention, and result in more positive reviews. Rather than investing in pricey kitchen display systems, you can install a simple, compact printing system, while still gaining all the value of online ordering.

Online ordering will offer you an opportunity to expand your service area and reach new customers that are looking for the convenience of ordering anytime, anywhere through their laptops or mobile devices. This is especially helpful if you are looking to utilize third-party online ordering services. These often have native users that can be introduced to your restaurant when they use the app. Third-party services can help you reach new customers and market to them. By meeting this demand, you can grow your customer base, build customer loyalty, and keep them coming back for more.

Boost your restaurant’s online ordering efficiency

Receiving orders from third-party sites and sending them to the kitchen can still be a pain point for some restaurants—especially if you work with more than one-third party service. Disorganization can disrupt your operation in severe ways. If you’re relying on outdated services like email to receive orders from several different applications, you are asking for problems.

Sometimes customers can enter in multiple orders, or one or more employees may be assigned to communicate orders to the kitchen by entering them into the POS system. Processes like these require time and effort, and errors can still occur when orders are transferred between front- and back-of-house staff.

Installing CloudPRNT streamlines the process by sending all of your online orders directly to the kitchen printer. Once there, staff can receive the orders, along with any instructions and modifiers, and begin preparation immediately. CloudPRNT (especially when paired with peripherals like the mC-Sound buzzer) streamlines the ordering process, speeding up service and satisfying customers.

What is CloudPRNT:

CloudPRNT is an innovative technology that enables users to print to Star printers directly through a cloud service. CloudPRNT works with the online ordering service to store and create print jobs, and to communicate the status with the printer. CloudPRNT is compatible with third party online ordering and delivery providers, such as DoorDash, UberEats, Postmates, Seamless, and GrubHub. Once an order is received, it will be sent directly to the Star printer and your kitchen staff, expediting order prep. Additionally, with CloudPRNT, restaurants can eliminate the need for an extra tablet just to send the incoming online order to the printer.

CloudPRNT is offered by Star Micronics, a leading supplier of high-quality, feature-rich technology hardware solutions and services. Star Micronics America is committed to offering truly innovative products that address the needs of restaurant owners. Our experts have a deep understanding of the hospitality industry and can assist business owners with identifying the right solutions for their business.

Contact us for more information on how you can boost your bottom line and increase loyalty with CloudPRNT from Star Micronics.

Contact Star Integration Now

December 3, 2020
Star Micronics Teams Up with Cannabis Tech E-Commerce Store to Provide Dispensary Solutions

Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies is proud to announce that GeekTek has added Star product to its lineup of offerings on Cure8, an e-commerce site dedicated to providing IT and related services for companies operating in the cannabis sector.

Cure8 features more than 100 curated products in more than 20 different categories, including Point of Sale (POS) hardware, security systems, label printers, and barcode scanners. In addition to the curated selections on the site, customers can also search through an inventory of tens of thousands of products. All products on the Cure8 platform have been selected by GeekTek’s expert team of consultants and engineers.

Star’s cannabis offerings include the mC-Print3, TSP143III, Cash Drawers, and Receipt Paper. The mC-Print3 is Star’s latest receipt printer offering, featuring a sleek and compact footprint with multi-interface connectivity and a simple user experience. Star also offers three series of cash drawers for any sized dispensary, including the Value Series, Choice Series, and Max Series. With Star Micronics cannabis point of sale solutions, you can prevent sales from exceeding state regulations, validate customers, and provide compliant receipts, state reports, audits, and more. It’s never been easier to get – and stay – compliant.

“Technology is crucial to cannabis businesses, especially in terms of operations, compliance, security, and customer experience,” said Eric Schlissel, CEO and founder of GeekTek. “We offer Star products to our customers because they are high-quality and reliable solutions that are trusted by retailers everywhere.”

To make the shopping process even simpler, Cure8 intends to create vertical-specific procurement guides, standardized product bundles for specific POS, seed-to-sale software and other offerings.

November 18, 2020
Star Micronics and RezPlus Team Up to Provide All-In-One Solution for Fine-Dining Restaurants

Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies, is proud to announce that RezPlus has added support for Star Micronics mC-Print3. RezPlus is an all-in-one solution that has been proven to reach more diners, increase revenue, delight guests and enhance restaurant branding with an online experience that mirrors brick and mortar service.

In the midst of the COVID-19 pandemic, fine-dining restaurants are searching for ways to transform to a digital experience, including reservations, online ordering, website design, gift certificates and more. Developed for restaurateurs and proven over 15 years, RezPlus delights restaurant guests and wins the approval of restaurant staff and managers. With Star Micronics mC-Print3 with CloudPRNT, RezPlus makes it easy for restaurants to move to an online model and modernize their business.

Star’s mC-Print3 is the ideal receipt and kitchen printer for restaurants as it offers a splash-proof model with hub functionality to connect additional peripherals. With CloudPRNT, restaurants can have online orders print directly to the printer by communicating directly with the RezPlus designed online ordering service.

“RezPlus understands the challenges that so many of our restaurant customers are facing during the COVID-19 pandemic and is providing solutions to help them adapt to what is an unprecedented business environment,” says Rachel Repp, Business Development Manager for RezPlus. “Star is helping to make these solutions more accessible through the CloudPRNT technology that is allowing for fine-dining restaurants to easily implement an online ordering service.”

November 10, 2020
3 Essential Technologies to Manage Retail Store Foot Traffic

In a COVID-19 landscape, retailers must work extra hard to stay successful. With social distancing restrictions in place for a majority of businesses, it can be difficult to achieve the in-store success that many strive for. Retailers now must carefully strategize to ensure they are primed to maximize in-store foot traffic.

Not only that, but they need to manage it effectively. Retail store owners are tasked with ensuring foot traffic remains at a high enough level to turn a profit, but operate at a safe enough capacity to reduce the likelihood of an outbreak. It’s quite the balancing act.

The number one priority is keeping customers and staff safe. The second priority is offering enticing in-store experiences that incentivize customers to come to your store. Here are three essential technologies critical to managing retail store foot traffic:

Mobile Point of Sale

Mobile point of sale is quickly becoming critical for successful in-store retail operations. With it, you gain all the value of a point of sale terminal, but with the added mobility of a tablet or iPad. You can equip sales associates with this technology and allow them to check out customers on the sales floor and in the checkout line.

If you don’t have the labor resources for this, you can mount tablets in strategic locations throughout the store. Paired with a fast, modern thermal receipt printer, customers can pay for their purchases at these kiosk-like mounted tablets and be on their way without ever having to wait in line. You’ll boost your overall customer satisfaction while simultaneously increasing sales, especially if you leverage upselling prompts.

Mobile point of sale systems are also crucial for “click and collect” applications, which allows your retail business to operate a curbside pickup service. Customers can make purchases online and check out curbside using a mobile tablet. For even smoother operations, pair this with a mobile receipt printer.

Download: 6 Technologies Resellers Need to Equip Retailers for Success

Self-Service Kiosk

If the pandemic has caused you to run operations with limited staff, self-service kiosks can provide you with an additional option for how to service customers. Kiosks are great for filling in additional labor needs, but they’re also great for keeping customers safe. Kiosks can help customers make their own purchases while also reducing face-to-face contact.

On top of that, kiosks can be leveraged in a number of ways, like inventory lookup. Customers can search for products using kiosks and place orders for pickup at a later date. That way, you can offer an in-store experience that mimics the one they get through your online sales channel.

This helps your sales associates as well as your customers. You won’t have customers flocking the customer service counters and waiting in long lines for easily-answered questions. Your sales associates will be freed up to tend to more complex customer needs.

Just make sure you keep a staff member nearby to help customers operate kiosks if they are unfamiliar with the technology, and to sanitize it after every use.

Shop by Appointment

As stated above, it’s likely that you’ve had to limit the number of people within your store at any given time. This is especially crucial in areas that are currently experiencing outbreaks or are at a higher risk for them because of their location.

To help with this, many retailers are taking a page from salons and beginning to schedule appointments. Shop-by-appointment technology helps you schedule customers so that you only have a specific number of customers in your store at any given time.

Customers can still enjoy the experience of browsing in-store, but with the added peace of mind that they are as safe as they can be while shopping. This also provides you with an opportunity to personalize the in-store experience. Think more deeply about the experience you’re providing your customers in-store. What are you doing to take it above and beyond simple browsing? What additional incentives can you offer to customers to motivate them enough to pay for an appointment in your store?

To elevate this experience, consider your aesthetic. Are you providing a clean, buttoned-up aesthetic when the customer walks in? Does your store send a message of cleanliness to help customers feel safer?

Consider the Tech You Offer:

Does your store offer the kind of customer-focused technology, like point of sale and peripherals, that can help you improve customer service and offer more conveniences? Make sure your technology fits your space and can stand up to multiple cleanings. Form is just as important as function here.

Finding the right technology is essential for both driving and managing in-store foot traffic. Star Micronics offers advanced technology designed to help you accomplish that. Our industry experts are here to help, offering guidance and support every step of the way.

For more information on the technology we offer, contact an expert at Star Micronics today.

Contact a Sales Rep

November 5, 2020
What Restaurateurs Need to Know About Sneeze Guard Height Requirements

Sneeze guards have been staples in restaurants long before the pandemic first hit. What originally started out as a solution to improve the health and safety of buffet-style dining quickly became a federally-mandated requirement.

Back in 1958, a restaurateur and self-proclaimed germaphobe named Johnny Garneu started looking for a solution that would block viruses and bacteria from contaminating food at the buffet tables while customers leaned over them. Having no luck, he decided to strike out and invent his own, patenting the product that year.

The sneeze guard was so effective and popular that the FDA later mandated that sneeze guards must be present in all self-service dining establishments. While they are still popular with self-service operations, COVID-19 has transformed them into something else entirely.

It is now critical that restaurants implement sneeze guard solutions within their establishments in order to increase safety, but it’s equally important to make sure that the correct solution is installed and meets the right requirement.

Height and Angle

When searching for the right sneeze guard solution to install, it’s important to consider the placement and positioning of the guard – namely the height and angle. To account for this, consider the height of your typical customer. Usually the average customer is somewhere between 5 and 6 feet tall. Also account for the height of the structure holding the guard.

As for the angle, it’s important to consider whether customers are serving themselves, or are being served by others. In a cafeteria-like environment where employees are preparing food, a full-service sneeze guard will be ideal. For buffet and salad bards, a self-service sneeze guard would be the optimal choice.

Download our Restaurant Disaster Relief Checklist for full details on keeping your restaurant safe.

Regulations and Guidelines

Both full-service and self-service sneeze guards have guidelines and regulations for how they must be used. Some of these are federal guidelines, but most depend on specific region and locality. Check with local governing authorities for specific regulatory requirements for sneeze guards in your area.

Sometimes, you will find mandates for things like barrier thickness, materials, height requirements, and construction. You may also find instructions on how sneeze guards should be properly used and how often they must be replaced. In general, replace sneeze guards when they become cracked, scratched, or show other signs of wear and tear. For most restaurants, it’s a good idea to go for an NSF-2 sneeze guard, which is the industry-accepted standard.

Visibility

It is a requirement that all food and staff behind the sneeze guard must be clearly visible to the customers. Damaged, scratched, or dirty sneeze guards can block the customer’s view and can lead to complaints or confusion. Avoid negative impressions and prevent poor customer experiences by cleaning your sneeze guard regularly and ensuring any damaged components are fixed or replaced as soon as possible.

Choose the right sneeze guard solution for you restaurant

Beyond federal and local regulations and requirements for sneeze guards, there are many other factors to consider when choosing a solution to install:

Easy installation and relocation

Some solutions must be permanently mounted on countertops, requiring drilling into the countertop to fasten the sneeze guard to the surface. If you aren’t looking to permanently install a sneeze guard, or have little downtime for drilling, sneeze guard solutions exist that come with easy-to-mount stands that make them portable and reusable. Adjustable mounting poles make it easier to accommodate height requirements.

Adaptability

A sneeze guard at a checkout counter will require a wide enough gap to enable the safe passing and scanning of products between customer and employee. An adjustable mounting pole can make it easier to accommodate different environments, and can be adjusted accordingly to fit the cashier’s needs.

Make sure to consider where peripherals like pin pad terminals will be placed. Choose a solution that accommodates these peripheral hardware solutions without overcrowding the counter.

Durability

One of the most important considerations for selecting the right sneeze guard for your restaurant is durability. It’s critical that your sneeze guard can withstand the tough environments commonly found in restaurants. A steel frame is a must if you want your sneeze guard to last. Be sure to choose a plexiglass display as well. These are easy to clean and are both flexible and strong.

Compatibility with Mobility Solutions (Make it a Bundle!)

The final consideration is whether or not your sneeze guard pairs well with your existing POS or mobile POS terminals. Consider how much space you have available on your countertop, and whether or not the design is compact enough to fit your space.

If you need more than just a sneeze guard, make it a bundle with the Star Micronics POSShield. This sleek stand offers a small footprint and pairs well with the mC-Print receipt printers and mC-Sound kitchen buzzer. It also includes supplies to mount the PIN pad to the stand itself for extra space savings.

If you are interested in learning more about the Star Micronics POSShield, and how it can help keep your restaurant environment safe, contact the experts at Star Micronics today.

Learn about Star’s POSShield

October 1, 2020
Star Micronics Introduces TSP654IISK Liner-Free Label Printer with Taken Sensor

Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies, is excited to announce the upgrade of the TSP654IISK with taken sensor to its line of label printing solutions.

The TSP654IISK is designed to work with liner-free labeling applications. The repositionable thermal labels can stick to virtually any surface and can be removed easily if needed and reapplied leaving behind no residue. Ideal for restaurant takeout, delivery, and drive-through services, liner-free labels can be used for a modified item only or the entire order by attaching it to the bag. The labels stay with and track an order through the entire preparation process, improving order accuracy and creating a better bottom line. Additionally, the labels maintain image integrity because they are engineered to preserve thermal images in demanding applications.

The printer’s taken sensor helps users avoid missing any orders and allows for flexible, efficient kitchen operations. The sensor’s paper holding function delays printing the next order’s data if the previous ticket has not been taken, allowing users to manage each order efficiently, especially during busy times when many orders are received. The taken sensor also includes a forced paper ejection setting, which forces the next order to print after a certain amount of time, in the event that a user forgot to remove a ticket. Lastly, the taken sensor features an option for a hold paper reminder, a buzzer which continues to sound until a ticket is taken. The taken sensor can be disabled for compatibility with older printer models.

Designed with connectivity and ease-of-use as a priority, the TSP654IISK includes USB, Ethernet, CloudPRNT/WebPRNT, Bluetooth, serial, parallel and wireless connectivity options, as well as compatibility with the StarPRNT SDK for iOS, Android, and Windows.

“The online ordering market is flourishing, and we expect to see that trend continue as the world adapts to the new normal,” said Michael Hanson, Executive Vice President at Star Micronics. “The TSP654IISK meets both business’ and customers’ demands by enabling streamlined restaurant operations as well as greatly improving order accuracy.”

Looking for the latest repositionable sticky label printer from Star? Find it here.

September 22, 2020
6 Technologies Resellers Need to Equip Retailers for Success

When the COVID-19 wave first began rippling across the globe, many underestimated the full impact it would have on retailers. Now that we are in the throes of it, we are finally recognizing how different the brand-new business climate that we’ve found ourselves in really it. Consumer behavior has shifted in major ways, and retailers all across the country are trying to navigate how to operate and eventually reopen in this brave new world.

What retailers are truly looking for is guidance and leadership. Like everyone else, retailers feel like they are trying to develop clairvoyance in the face of overwhelming uncertainty. Without having experience a pandemic like this before, it is difficult for them to determine how to reopen safely and successfully.

Resellers are in a unique position to provide that guidance, as well as the tools retailers need to set themselves up for success.

1. eCommerce Point of Sale Integration

Social distancing is top-of-mind for everyone these days. As such, consumers are drastically reducing the amount of time they’re spending in brick-and-mortar location. They prefer shopping online from the safety of their homes instead. It’s going to be crucial that you offer retailers solutions that integrate with eCommerce.

2. Shop-by-Appointment and Curbside Pickup

Consumers are shopping less. Concerned with spending a lot of time in brick-and-mortar locations, and the number of other customers they’ll come into contact with, they’re hesitant to venture out. Because of this, some retailers have started implementing shop-by-appointment operations, which helps control the number of customers within the store at any given time and helps provide peace of mind to shoppers.

Similarly, curbside pickup is booming for many different retailers. This functionality was traditionally used in restaurant takeout operations but has quickly been adopted by retail to help boost brick-and-mortar operations while continuing to keep their customers safe.

3. Mobile POS Technology for Line Busting and In-Aisle Payments

With how easily this strain of the coronavirus can be spread from person to person, it’s critical that retailers take additional measures to keep customers from congregating throughout the store. This includes checkout lines, which are especially ripe for spreading viruses due to the close contact.

Star’s mobile printers allow retailers to conduct transactions throughout the store to keep customers from gathering in one area. Click here to view all of Star’s mobile offerings.

4. Self-Service Kiosk

For a virus that can be spread easily through face-to-face contact and tiny respiratory droplets, it is critical that retailers especially strive to reduce the amount of contact between their customers and their employees. When sanitized properly and regularly, self-service kiosks can help. These devices curtail the spread of infection by limiting the amount of face-to-face contact between staff and customers, helping them feel safer shopping in stores.

5. Protective Shields

Offering protective shields that retailers can install at the checkout counter can help them provide some additional protection during the most vulnerable and high-risk time of the shopper’s journey: the point of sale. This is the time where shoppers and employees come in close contact and lines can develop at the counter. It can be difficult to maintain the recommended distance of six feet for this reason. Because of the risks associated with the point of sale, it is necessary for retailers to install additional protection.

Click here to learn more about Star’s POSShield protective sneeze guard for retail checkout counters.

6. Contactless Payment Options

Ultimately, the goal of any retail operation right now is to be able to operate effectively without exposing anyone to the virus. The virus can easily be picked up and carried on hands, so for retailers, implementing contactless payment options will go a long way in preventing its spread.

The success of your customers directly reflects your own success, so during this time, helping them succeed is paramount. Star Micronics is here to help! We provide the critical solutions that can help your customers overcome their most pressing business challenges – such as online ordering printers, portable printers for mobile payments, self-service kiosk printers, protective barriers for the point of sale, and more.

Our free eBook provides all information needed to retail resellers, at a glance.

Download Retail eBook

Free Resources During COVID-19 & Beyond

Now more than ever, safety is a priority in retail and hospitality environments. Star Micronics is proud to offer a line of solutions and resources for businesses during this challenging time, designed to keep consumers and employees safe, as well as mitigate business impact caused by COVID-19.

Visit Our Health & Safety Toolbox

September 14, 2020
Star Micronics and Crunch Systems Team Up to Provide Online Ordering Solution for Restaurants

Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies, is proud to announce that Crunch has added support for Star’s new mC-Print3. With the Crunch Manager and Star Micronics, receiving and printing online orders has never been easier.

Crunch is an app built to seamless receive and accept online food orders. Restaurateurs are able to confirm the order, review important order details, provide status updates to hungry customers, and more through Crunch. Crunch also provides its customers with a custom-designed self-ordering kiosk and mobile ordering apps built specifically for their business. With food images, nutritional information, varied menu options, and more, Crunch allows restaurants to stand out from their competition and other online ordering platforms.

Star Micronics’ new mC-Print3 is compact and sleek with exceptional functionality. With front paper loading, and a splash- and insect-proof design, the mC-Print3 is perfect for restaurant environments. The new printer comes with multiple connectivity options and hub functionality to power up to three peripherals, such as a kitchen buzzer, scanner, or line display.

“We are pleased to continue our partnership with Star Micronics,” says Shmuly Preizler, CEO of Crunch. “Together we are able to offer an amazing product for restaurants across the country and help them with the Crunch Self-Ordering Kiosks and online ordering platform to be more efficient and successful.”

About Crunch Systems

Crunch is a point-of-sale and restaurant management platform built exclusively for food service businesses on an affordable cloud-based platform. Crunch offers advanced functionality including self-ordering kiosks, quick menu modifications, real-time enterprise reporting, online ordering, mobile ordering on an easy-to-use interface, and more!

Crunch gives restaurant owners the ability to have their customers order online using their website directly from any device. Crunch offers a feature rich and user-friendly ordering solutions, including online web ordering, mobile app and self-ordering kiosks. Crunch also offers a full back office portal and integrates to over 35 POS systems. For more information, visit https://www.gocrunch.com or follow us on Facebook, Twitter, YouTube and LinkedIn.

September 4, 2020
Pythian Market Improves the Customer Experience with CloudPRNT from Star Micronics

In downtown New Orleans, Pythian Market stands as a celebration of the spirted and creative community it serves. As a gathering place for locals and travelers alike, Pythian Market features local food purveyors, locally-sourced food and art, and delectable craft beverages. Because of its cultural significance and central location, Pythian Market is a popular area where vendors of all kinds can set up shop.

The Challenge

Because of the multiple food vendors working within the same marketplace, Pythian takes great strides to improve the customer experience. Recently, Pythian had developed its own custom online ordering solution that would allow customers visiting the website to input orders ahead of time for any and all food vendors at once, and then check out with a single transaction.

As they already use Square to accept transactions in-house and they developed their own online ordering solution, they required a third-party solution that was independent of any existing POS software to transmit the online order to the kitchen.

The Solution

Pythian Market realized integrating their custom online ordering software with existing POS software would be timely and costly. They needed a solution from a third party that would be simple and easy to integrate.

After an online search, Pythian Market came across Star Micronics. They began researching the Star Micronics CloudPRNT solution, and quickly realized it addressed their needs. CloudPRNT, compatible with Star Micronics mC-Print3 receipt printer, transmits the order from the online ordering platform directly to the kitchen receipt printer. The mC-Sound buzzer from Star Micronics rings, alerting the kitchen staff of an incoming order and then the printer creates a paper ticket with the detailed order.

Star’s SDKs made it easy for Pythian to build out their software and integrate the CloudPRNT solution. In total, the turnaround was a week and a half, and the installation was completed in a matter of minutes.

The Results

With the Star Micronics mC-Print3 with CloudPRNT and mC-Sound solutions in place, Pythian Market had everything it needed to begin taking online orders from customers. Now, as soon as an order is placed on the Pythian website, the market is alerted to the total order and each different vendor receives an individual paper ticket with the order details.

This solution allows customers to place orders from different food vendors without needing to make individual orders and ring up each transaction separately. They simply need to select which orders they want from which vendors and the total is then compiled and the
order is completed with a single transaction.

Orders received from the website are sent to a central location, who are alerted by the buzzer that an order is incoming. The kitchen can
begin working on prepping the order, and once all the dishes are prepared from all vendors, the orders can be compiled together and picked up by or delivered to the customer.

This process provides greater convenience to customers and vendors alike. Vendors can use the existing Square POS to ring up and process in-house orders, but can also take additional orders from the website without worrying about the transaction step. Since transactions are carried out online, the entire process is faster and more efficient. Pythian Market also received the benefit of full control over data. Since they could customize the CloudPRNT solution and build it out on their own server, all data stays in their system. They are able to keep a log of every print job that has been done, and even see it in real time.

“It has been an extremely positive experience in the few weeks since it has been launched. The mC-Sound helps alert the kitchen staff of incoming orders, emitting a sound before and after the print job—really helpful to not miss any orders,” says Michael DePaolo, Managing Director of Pythian Market. “We plan to install multiple printers at each individual vendor so they no longer have to physically be handed print jobs of the order.”

Download the full success story to learn more about how Pythian Market leveraged Star Micronics CloudPRNT technology.

Download Success Story

September 1, 2020
Star Micronics Unveils New Version of mC-Print3 with USB-C® Interface and Power Delivery

The new interface will enable Android, Windows, and Mac devices to leverage SteadyLAN®™ technology

Somerset, NJ – August 10, 2020 – Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies, is excited to announce the release of a new version of the mC-Print3 with a new interface including a USB-C® connection.

With the growing adoption of the USB-C® standard, Star Micronics has added new mCP31C and mCP31CB models to the mC-Print3 family, equipped with a USB-C® port supporting standard communication as well as USB Power Delivery to USB-C® devices such as Android™ and Windows phones and tablets, PCs and Macs. The mCP31C and mCP31CB also allow a USB-C® tablet to charge while connected to the printer.

The MCP31C interface includes one USB-C® port, two USB-A® ports, one Ethernet port supporting Star Micronics’ CloudPRNT and WebPRNT technologies, and one DK-Port. The MCP31CB interface includes the same connection options as the former model, as well as Bluetooth (non-MFi).

The addition of the USB-C® connection will allow Android, Windows, and Mac devices to leverage Star Micronics’ SteadyLAN® technology. A world first solution, SteadyLAN® provides stable wired Ethernet service and power to a device connected to a networked printer via the USB-C® cable. SteadyLAN® is also available for iOS devices on the mCP21LB, mCP31L, and mCP31LB mC-Print3 models.

An industry-leading thermal printer for retail and hospitality, the mC-Print3 provides a simple user experience, is easy to integrate, and features a sleek IPX2-rated splash-proof design. The mC-Print3 is compatible with Star Micronics PromoPRNT receipt marketing technology and is a part of the Star Micronics mCollection, a line of mPOS hardware including printers, cash drawers, scales, tablet POS stands, and more.

“We are very excited to launch this new version of the mC-Print3,” said Jon Levin, Director of Product Management at Star Micronics. “The addition of a USB-C® connection will allow modern host devices to enjoy the reliable network connection and power supply that SteadyLAN® provides, all through one USB-C® cable.”

August 10, 2020