Star Micronics

Author: Brianna Moriarty

  • 6 “Must-Haves” for Stadium POS System

    6 “Must-Haves” for Stadium POS System

    The economy is reopening, and consumers are excited to attend events and sports games. When visiting a large sports stadium or entertainment arena, you often find long lines for food and merchandise during half-time or intermissions. The people attending these professional sports games or concerts paid good money to see their team play or favorite artist perform, and they don’t want to miss a thing. This puts a huge amount of pressure on the employees working the concession stands or merchandise shops to complete the customer’s order as quickly as possible. A lot of this workflow plays into the stadium point of sale (POS) system being used. Here are 6 “must-haves” when looking for a stadium POS system.

    1. Intuitive Software

    First and foremost, you will need an easy-to-use and intuitive stadium POS software. Depending on how often a team plays in the stadium or how many performances take place per year, stadium employees tend to work more sporadically compared to your standard restaurant or retail employee. This means that stadiums need a POS system that concession and merchandise shop employees can pick up quickly with little to no training.

    Some other key features to look for in stadium POS software are:

    • The ability to offer ordering in a variety of ways: in-queue, in-seat, or mobile
    • Mobile wallet payment acceptance
    • Loyalty programs and benefits
    • Detailed inventory management
    • Operational insights
    • Cash management and hawker support

    2. Back-of-House Support

    While people rarely see what goes on behind the scenes at stadium concession stands, it’s important to make sure that your stadium POS manages the back-of-house just as well as it manages your transactions.

    A variety of tools – from inventory management and menu management to fan data and back-end analytics – can help you to make sure you never run out of stock during a big event. By having access to analytics that can be reported day-to-day, you can make sure that your concession menu appeals to your audience for a particular game or event.

    3. Varied Payment Support

    When you have a packed stadium with a mile-long line of customers, you simply do not have time to fuss over payment methods. In a high-pressure, high-volume environment such as sport and entertainment stadiums, you need to get your customers through the line as quickly as possible.

    One of the best ways to ensure a quick and seamless transaction is to make sure your POS system supports a multitude of payment methods. Did you know that it is estimated that by 2023, there will be 80.1 million near field communication (NFC) mobile payment users? Now, with more people adopting mobile wallets, you will see more and more retailers and concession stands accepting NFC payments at major sports arenas. Make sure that when your customer is set with their order and ready to pay, that whatever form of payment they choose will be accepted at your point of sale.

    4. Mobile Ordering

    One ordering method that’s rapidly gaining popularity in sports entertainment properties is mobile ordering. During major sports games and concerts, people don’t want to leave their seat and risk missing a big play or their favorite song. Many stadiums are adopting a mobile ordering method where fans can order food or drinks on their mobile device and either have it delivered to their seat, or go grab it when it is ready. Fans don’t have to miss a thing and concession employees don’t have to deal with a line of angry customers. It’s a win for everyone!

    5. Reliable Hardware

    In fast-paced environments such as stadium concession stands and merchandise shops, employees don’t have time to deal with flaky hardware. They need their receipt printers to print and their cash drawers to open every time a transaction is completed, and they need hardware that will withstand the high volume of transactions. Appetize and Star Micronics have teamed up to create a complete stadium POS solution that combines intuitive software and reliable hardware peripherals.

    The Appetize-Star solution includes:

    You can find the Appetize and Star Micronics bundled POS solutions in major sports and live entertainment locations including the Golden 1 Center (home of the Sacramento Kings), U.S. Bank Stadium (home of the Minnesota Vikings), over 40 Live Nation properties, and many more.

    6. Health & Safety Products

    In this day and age, health and safety are a priority. Many people are ready to venture back into the world for some fun, but they of course want to minimize the spread of illness.

    Stadiums and event venues can keep their guests feeling safe and confident with the right health and safety products. Examples of these solutions including sneeze guards at the point of sale, antimicrobial covers on surfaces like door handles and railings, and tamper-proof labels to secure the food and beverages guests order from their seats.


    Health-Safety-Brochure

    Health & Safety Solutions Brochure

    Discover which solutions can keep your business squeaky clean and help customers feel confident at your brick-and-mortar location.



    Download Now

    Featured Star Stadium Solutions

    TSP654IIBi

    TSP654II

    SM-S230i

    SM-S230i-300x200

    TUP500

    TUP500

    Antimicrobial Covers*

    ANTIMICROBIAL COVERS

    POSShield

    POSShield

    Tamper-Proof Labels

    Tamper-Proof Labels

    Looking to learn more about Star’s stadium POS solutions?



    Learn More

    *Disclaimer: NeverGerms® makes no claims regarding the safety or health of the general public or those interacting with its products. “NeverGerms®” and “Touch Less Germs®” are registered trademarks and not intended to have literal interpretation. NeverGerms products are manufactured by NeverGerms and distributed by Star Micronics. Although these products are designed to reduce microbe populations on commonly-utilized surfaces and have been tested by the manufacturer for their antimicrobial properties, Star Micronics cannot guarantee that they will eliminate all risk of germ, including virus, transfer from such surfaces. Star Micronics, as distributor, relies entirely upon claims made by manufacturer as supported by prior research. For further information, please visit www.nevergerms.com.

  • RetailNOW 2021 Recap

    RetailNOW 2021 Recap

    It’s hard to believe that RSPA RetailNOW 2021 was already two weeks ago, but the memory of it is still fresh here at Star Micronics. After the unprecedented year that 2020 was, I was very grateful to attend RetailNOW this year. Whether you want to reminisce, or perhaps you missed the show and want to catch up, read on to explore my key takeaways from RetailNOW 2021.

    More VARs Registered Than in 2019!

    And what an accomplishment that is! The show’s successful VAR registration rate is most certainly a nod to the RSPA’s rich digital education and resources, including Community Roundtables and Panels, and of course the RSPA Blog.

    RSPA Academy Excelerate

    This new, education program was developed by the RSPA, with the help of their members, so you know it’s going to be good! With a curriculum that is specific to the retail IT channel, Excelerate participants will learn tips about sales, cybersecurity, customer service, recruiting and hiring, and more. Better yet, the program is free to all RSPA members and is live now!

    The Cannabis Boom

    Not surprisingly given how hot of a market it is, cannabis was a hit at the show with its own education track, and there was an impressive turnout at the Cannabis Community Welcome Reception.

    Keynote: Jon Taffer of Bar Rescue

    There’s no denying it: the keynote session by Jon Taffer of “Bar Rescue” was a blast. If you haven’t seen it, “Bar Rescue” is a TV show where a select bar/restaurant is remodeled in four days. That’s right: an entire establishment undergoes recon, redesign, order placement operations, menu redesign, and a reopening – in four days!

    Not only was Jon entertaining, but he also made some great points including:

    • Why people fail: Simply put, Jon reminded us that most people fail because of making excuses. He advised that instead of being in denial, own your excuses and own your failure.
    • “The Click”: In this instance, “the click” refers to when shoppers turn from purchasing goods or food in-store, to purchasing online. Jon explains that the goal should not be to follow “the click,” but to give people a reason – through wonderful and immersive shopping experiences – to not use “the click.”
    • Reaction Management: You know what they say: first impressions are everything. As Jon explained, the reaction people have when their food is delivered or when they open a product is key, and is what makes repeat sales.

    Women’s Network in Electronic Transactions (WNET) Event

    Sponsored by RSPA’s NextGen, Women-to-Women (W2W), and Canadian Communities, the WNET event was a success. WNET’s mission is to help women in payments to achieve professional and personal success. At this event, the WNET leaders discussed  include conscious inclusion and its ability to increase company success. This event was not only a standard presentation, but an interactive workshop that helped all attendees recognize their unconscious bias and how to continuously recognize and improve on them. They also gave an incredible roadmap on how to address and talk about these topics in the workplace.

    The Rising Stars Podcast | RetailNOW Recap: Education, Sponsors, and Emerging Trends

    Looking to learn more about RetailNOW 2021? Look no further than the Rising Stars podcast! In our episode published August 4, 2021, host Brianna Moriarty as she takes a deep dive into the hottest trends she spotted at the show, and interviews special guests including RSPA’s President and CEO, John Kirk, as well as TRG’s Adam Jatich and Worldnet Payments’ Sabina Osorio.

    Listen now or click here to browse all episodes:

    Star at RetailNOW 2021

    Star Micronics RetailNOW 2021
    The Star team had a blast at RetailNOW 2021. We proudly demonstrated some of our latest solutions in our booth, including:

     
     

    Full 2022 Product Catalog by Star Micronics.

    Star Micronics Product Catalog

    Explore POS printers, label printers, kiosk solutions, and accessories for retail, restaurant, self-service, and more.



    Download Now

  • Star Micronics Introduces Loyalty Program to Existing Empower Partner Program

    Star Micronics Introduces Loyalty Program to Existing Empower Partner Program

    Benefits include marketing promotion, tradeshow sponsorship, priority access to new products, and more

    Somerset, NJ – May 24, 2021 – Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies, is excited to announce the introduction of a new Loyalty Program, designed to improve its existing Empower Partner Program.

    The Loyalty Program is an extension of the Empower Program that allows Services and Technology partners to engage in marketing and business development opportunities with Star. The Loyalty Program will help partners increase brand exposure, market to a wider channel, and increase sales through marketing support. The Loyalty Program has four levels – Bronze, Silver, Gold, and Platinum – and benefits include access to Star’s network of Software Developers and Value Added Resellers, joint marketing activities, lead referrals, tradeshow sponsorship, MDF incentives, priority access to new products, and more.

    Existing Services and Technology Empower Program members may log in to the Partner Portal to register for the Loyalty Program. Partners who are interested in the Loyalty Program but are not yet a member of the Empower Program must first sign up for the Empower Program by visiting the Partner Portal.

    “The Star team is thrilled to be launching the Loyalty Program to ignite our customers’ success,” said Brianna Moriarty, Partner Development Manager at Star Micronics. “By providing additional marketing support we hope to help our partners increase their sales and grow their channel relationships, which in turn will help them create even more revenue and unlock further benefits. If our partners win, we also win.”

  • Star Micronics and Rhombus POS Provide Free, Flexible Point of Sale Solution

    Star Micronics and Rhombus POS Provide Free, Flexible Point of Sale Solution

    Rhombus POS’ and Star Micronics’ end-to-end solution is designed for cost-conscious restaurants and retailers

    Somerset, NJ – May 6, 2021 – Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies is excited to announce that Rhombus POS has added support for Star’s mPOP®, TSP143III, mUnite tablet stand, and mG-S8200 scale. Rhombus POS provides free, flexible software for restaurants and retailers that is designed for use on Apple iOS and Android devices, and PAX terminals.

    Rhombus POS includes a robust set of features like advanced reporting, multi-store support, sophisticated item categorization, inventory tracking, and employee timekeeping. Designed for intuitive and functional operation, Rhombus POS gives customers the ability to apply order modifiers, put orders on hold, split payments, use multiple printers or a second screen for the kitchen, integrate scales, perform extensive reporting, send customer text notifications, and more. Additionally, Rhombus POS is a cloud-based continuity, meaning that all platforms work together under the same account.

    To print receipts, Rhombus POS can communicate with virtually any Star printer, including the popular TSP143III model and the all-in-one mPOP. Customers can also take advantage of integrated scaling with support for the entire line of NTEP-certified Star mG-S series scales, and further streamline customer and merchant experiences with the Star mUnite tablet stand featuring clean cable management.

    “We are proud to have an affordable solution for businesses of all types,” said Michael P. Hogan, CEO, at Rhombus POS. “From a restaurant chain to a boutique retailer, Rhombus POS provides an agile yet complete solution for any company looking to leverage the latest technology without breaking the bank.”

  • Star Micronics and Tikt Team Up to Create a Contactless Restaurant Experience

    Star Micronics and Tikt Team Up to Create a Contactless Restaurant Experience

    Tikt by retailcloud creates a contactless customer experience for restaurants with the help of Star Micronics printers

    Somerset, NJ – March 4, 2021 – Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies is proud to announce that retailcloud has added support for Star’s mC-Print3 for their new Tikt solution. Tikt allows restaurant customers to scan and see the menu, order their food, and pay their bill on their mobile device to create a truly contactless experience.

    Tikt helps upgrade your customer experience, reduce the workload on your servers and you by allowing guests to connect directly to your kitchen and order right from their own devices while seated in your restaurant. Tikt works with any point of sale system and can add to overall profitability – especially during the global pandemic.

    Star’s mC-Print3 with CloudPRNT is used with Tikt to send orders directly from the mobile device to the kitchen. The CloudPRNT technology works with the online ordering service to store and create print jobs, and communicate status with the printer. Cloud ordering services post orders using a JSON format while the Star CloudPRNT printer pulls these orders on a defined interval.

    “Tikt takes diners to the next step, allowing them to scan a QR Code and connect directly with servers and the kitchen; while improving the overall service quality that servers can provide the guest,” says Kevin Colaco, President of retailcloud. “It also allows restaurants to operate more efficiently, ultimately improving turnover and increasing upsell opportunities.”

  • UBMe Partners with Star Micronics to Launch New System That Increases Accuracy, Efficiency and Safety

    UBMe Partners with Star Micronics to Launch New System That Increases Accuracy, Efficiency and Safety

    UBMe and Star Micronics’ new system provides automatic printing of online orders in restaurant kitchens

    Bethlehem, PA – January 5, 2021 – With their new partners, Star Micronics, the founders of UBMe have launched a new technology service centered around the automatic printing of online orders. This technology is geared towards the restaurant industry and will provide a significant amount of efficiency and ease on the restaurant end. Once a customer places an online food order, the order is automatically printed on the Star Micronics printer in the restaurant kitchen, ensuring that no orders are delayed or skipped.

    One of the largest technical problems in the restaurant industry is that once online orders are placed by a customer, a restaurant staff member needs to manually send the order to the kitchens. This process allows for a lot of delays due to unintentional skipping of orders. These errors add up and contribute to a negative customer experience. With COVID-19 regulations becoming stricter, it is imperative for restaurants to keep customers not only satisfied, but returning frequently.

    This is where UBMe and Star Micronics’ new technology will be instrumental within the restaurant industry. UBMe provides automatic printing of online orders to Star Micronics’ mC-Print3 Thermal Printer, which is set up in the restaurant’s kitchen. This partnership alleviates the need for a staff member to send the order to the kitchen, so delays from that are eliminated.

    When restaurant owners sign up for their 30-Day Free Trial with UBMe, they receive a custom landing page where customers can place direct online orders. From there, the order is automatically printed in the kitchen and ready to be prepped. Following that, the customer can park outside and check-in with the UBMe app to let a restaurant staff member know they have arrived. With safety being a top priority right now, through the UBMe app, the restaurant staff member can make the customer aware of any policies they have in place regarding the pick-up. This makes the process completely contact-free.

    “We already have restaurants that are excited and ready to have access to this technology. Eliminating errors and increasing efficiency is a big appeal to restaurant owners, and we are really excited to deliver,” said co-founder David Bougard.

    The purpose of automatic order printing is to provide benefits to both the restaurant and the customer. The customer no longer has the inconvenience of delays from their orders not being received, thus giving them a positive online ordering experience. Restaurants right now are relying heavily on online orders, so having happy, satisfied returning customers is their main priority.

    “Automatic printing of ordering will be a major technological advancement in the restaurant industry, and this partnership and launch is very exciting for us. We look forward to seeing the impact it has on local businesses and the positive responses,” said CEO and co-founder Val Arzunian.

    UBMe is also welcoming business owners onto their platform by offering a 30-Day free trial to new customers. To learn more about UBMe and claim a free trial, visit www.ubme.com/restaurants

    About UBMe

    UBMe is a start-up technology company based in Bethlehem, PA. Operating in the hyperlocal business-to-consumer industry category, UBMe’s proprietary mobile application helps businesses in dense market areas provide targeted and real-time interaction directly and immediately to local residents.

  • Why Contactless Solutions will Be Indispensable for Retailers in 2021

    Why Contactless Solutions will Be Indispensable for Retailers in 2021

    If you could summarize the hottest retail technology trends from 2020, contactless solutions would undoubtedly make the list. Between the fact that retail technology is constantly advancing, and the COVID-19 pandemic that rocked the world earlier this year, contactless solutions will simply be indispensable for retailers in 2021. Read on to learn more about what exactly contactless solutions are, the importance of going contactless, and how to get started with contactless solutions so that you can not only keep up, but stand out, from your competition in the new year and beyond.

    What are Contactless Solutions?

    Simply put, contactless solutions are retail solutions that don’t require shoppers to come in contact with other people or any public surfaces, where viruses and germs can lurk. Two popular contactless solutions – especially in the new normal – are contactless payments and contactless fulfillment.

    Contactless Payments

    Contactless payments, which as a retailer you have surely seen, are payments that are made through EMV cards or smart devices like smartphones and smartwatches.

    According to Investopedia,

    Contactless payment is a secure method for consumers to purchase products or services using a debit, credit, or smartcard—also known as a chip card—by using RFID technology or near-field communication (NFC).

    To make a contactless payment, tap your card near a point-of-sale terminal that is equipped with the contactless payment technology. Since contactless payments do not require a signature or a personal identification number (PIN), transaction sizes on cards are limited. The allowable amount for a contactless transaction varies by country and by the bank.

    Contactless payment is also referred to as tap-and-go by some banks and retailers. Examples of non-credit or debit card contactless payments include transit cards, Apple Pay, Android Pay, and Google Wallet.

    When it comes time for customers to pay, they simply hold their card, smartphone, or smartwatch one to two inches from the contactless symbol on the payment terminal. When the payment has been accepted, the terminal will alert the customer with a beep, green light, or checkmark.

    Contactless Fulfillment

    Another common contactless solution is contactless fulfillment. For shoppers that would rather not shop in a brick-and-mortar location, contactless fulfillment solutions include curbside pickup and several online ordering options like traditional delivery and BOPIS (buy online, pick up in store). These solutions allow customers to safely receive their orders when and where they want, something that became highly demanded during COVID-19 and will likely continue to remain popular.

    The Importance of Going Contactless

    Maybe you already implemented some contactless solutions in 2020 or previous years, but in 2021 it will be crucial for you as a retailer to fully leverage these technologies and processes. As the world moves even further into its new normal, consumers will continue to seek shopping methods that minimize how much contact they have with other people and mitigate their risk of contamination.

    Contactless payments have been around for some time and are already very popular globally – approximately 20% of all transactions in Australia, Canada, South Korea, and the United Kingdom are completed with contactless technology. The contactless payment trend is present in the United States, too. TD Bank saw a surge in contactless payments following the onset of COVID-19, and it’s likely that shoppers will continue to pay for their orders in this quick and easy way well after the pandemic ends.

    Contactless fulfillment methods like delivery and curbside pickup/BOPIS, are also going to be a critical retail offering in 2021. According to Retail TouchPoints,

    While the surge in contact-free pickup and delivery offerings has been tied to the current pandemic, it’s likely that their popularity will remain even after the crisis passes. Many retailers will need to figure out ways to incorporate these offerings on a regular basis while still keeping a tight rein on additional labor, operational and systems integration costs.

    How to Get Started

    Contactless payments can be surprisingly easy to roll out. Many banks offer contactless credit and debit cards, as well as the payment terminals that process contactless transactions. These terminals have a contactless payment symbol to show shoppers that contactless payment methods are accepted. To better communicate to your clientele that they may now make contactless payments, you may have your staff inform customers in person, communicate the update via social media or email marketing, place a sign at the point of sale, or promote the news on your receipts by using free receipt marketing software, like Star Micronics PromoPRNT.

    mC-Print3When it comes to contactless order fulfillment, check in with your POS software provider to see if they offer online ordering and curbside pickup/BOPIS functionalities. To successfully roll these methods out, your POS hardware also matters. Be sure to use a receipt printer that comes with built-in online ordering technology, like the Star Micronics mC-Print3 that includes CloudPRNT technology which enables the printer to automatically fetch and print online orders without the need for an additional tablet in your store. Star Micronics printers are also integrated with many industry-leading retail POS software programs, meaning they are a truly an easy, one-stop shop solution for your retail store.

    To wrap up, contactless solutions are already popular, and all signs indicate they will continue to be in 2021. While it may sound intimidating, it can be easy for retailers like you to adopt these solutions if you are working with the right, one-stop shop POS software and hardware companies. Keep your customers happy and safe, and stand out from competition for years to come, by adopting contactless solutions like contactless payments and contactless order fulfillment methods in the new year.

    Star Micronics has full technology solutions to help prepare your retail store for 2021.

    Explore Retail Solutions

  • 8 Must-Have Features for Cloud Kitchen Point of Sale

    8 Must-Have Features for Cloud Kitchen Point of Sale

    With the rise of ghost kitchens, some companies are tackling the ghost kitchen model’s challenges head-on for restaurateurs who are struggling to stay profitable in the current business climate.

    As these companies purchase facilities and outfit them with the essential commercial grade appliances, they must also give careful thought to the restaurant POS technology chosen. The restaurant management software and hardware selected must streamline ghost kitchen operations as much as possible.

    The ghost kitchen company is responsible for choosing technology to address tenets’ pain points as much as possible. Pain points like:

    • Dual or multiple operations per kitchen
    • No face-to-face payment processing
    • And more

    Discover eight must-have features for cloud kitchen point of sale.

    Online Ordering and Delivery Management Software

    Whether third-party or custom, a ghost kitchen needs a seamless online ordering solution for desktop and mobile. Choose a technology provider with the flexibility to integrate with third-party apps and accommodate custom solutions for delivery management. Using a third-party option like DoorDash or Uber Eats ensures access to a large market. It’s also simple to install and doesn’t require a large initial investment.

    Forward-thinking companies should also explore custom solutions that integrate with digital display and barcode scanners to complete a full, delivery-only kitchen solution.

    Proper Printers

    Besides online ordering and delivery management software, ghost kitchens need a reliable impact printer for kitchen use that produces heat and humidity resistant, easy-to-read tickets fast. The SP742 Impact Printer from Star Micronics is explicitly built to work in environments where heat and humidity can erode the type on the kitchen orders, making it the perfect addition to any kitchen, ghost or non. For kitchens where heat and moisture aren’t an issue, consider our reliable mC-Print3 receipt printer.

    Ghost kitchens also require a reliable sticky label printer and tamper-proof labels to go with their delivery-only operations. Star Micronics’s TSP654IISK thermal printer for sticky paper works with liner-free labeling applications, producing labels that stick to virtually any surface and that can be easily reapplied. Our tamper-proof labels are also a must-have to keep to-go bags and boxes properly sealed and secure.


    Scalability, Reliability, and Flexibility

    Scalability, reliability, and flexibility are crucial. For startup delivery operation, a simple tablet is often all that is necessary. From this host, the kitchen can receive the order and define preparation time and order delivery. However, once the operation is functional, many accessories are necessary for a smooth process. Tablets do not have ports to support the connectivity, and therefore a technology connecting hub is needed. The mC-Print supports a USB hub where many operation-streamlining peripherals, such as those listed below, can be connected.

    Additionally, Bluetooth connectivity and hardwired tethered Ethernet connections, such as Star Micronics’ SteadyLAN® provide ultra-reliable internet connectivity.

    Scanner

    Provide your restaurateur tenants with scanners so they can better monitor their meal preparation process. Restaurateurs simply scan the order at every stage of order prep. Armed with this data, restaurateurs can give more accurate delivery time estimates to customers. More precise delivery estimates mean happier customers and a more efficient cloud kitchen operation.

    Digital Display

    Digital display is an excellent way for tenets to understand better what action must be taken with commands like accept, cancel, and delay order. It also provides next steps, such as Press #1 for the next step, or press #2 for order ready. Star’s digital display fits perfectly on top of the printer for a smaller footprint.

    Buzzer

    A buzzer will ensure that chefs know precisely when a new order comes into their kitchen. An ideal buzzer will enhance printer functionality by offering a better way to alert the tenet of incoming orders and more information about order type, source, and urgency. Choose a buzzer with high sound quality and speech recording capability for full understanding. A buzzer needs to be compatible with Windows, iOS, and Android SDKs for future flexibility. Users can choose from various sound types and volumes, and ISVs can assign individual custom sounds to different order types and playback sounds sent from a host device.

    Bump Bar Connectivity

    Bump bars are a crucial part of kitchen operations, bringing convenience and flexibility to the commercial kitchen. A small keyboard allows kitchen staffers to see and shift orders in the queue if necessary, bump bars work to decrease service times and efficiency, order accuracy and improve communication between staff. Any hardware and software you choose should have the ability to integrate with bumper technology so that operations are organized and visible.

    Printed Promotions

    Since many ghost kitchen operations are opening as a virtual restaurant, the entire customer experience is centered around delivery service. The to-go bag or box delivered to the customer’s door is the only tangible representation of the business; they can’t rely on their physical storefront to enforce their brand. Offering each cloud kitchen tenet the opportunity to create custom printed promotions that can be dropped into each to-go box is crucial to building their brand.

    Printed promotions can include special offers or coupons for the next meal, customer service surveys with QR codes, samples of other dishes, or even links to the full menu. With PromoPRNT, tenets can create printed promotions that will drive customer experience and build loyalty.

    It is crucial to choose restaurant management solutions that will help your tenets optimize their business. Ghost kitchens operate slightly differently from traditional ones and therefore require specific solutions to ensure their success.

    Star Micronics’s hardware is perfect for ghost kitchen operations. We provide solutions that solve every day IT challenges to every day delivery-only kitchen challenges. If you’re ready to entice tenets to your facility with top-of-the-line technology that will meet their day-to-day business needs, connect with one of our distributor partners today.

  • Star Micronics Introduces USB Cash Drawers for Value and Max Series

    Star Micronics Introduces USB Cash Drawers for Value and Max Series

    Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies, is excited to announce the new USB versions of the Value Series and Max Series Cash Drawers. The new cash drawers provide retailers and restaurants an affordable option to uniquely identify each cash drawer’s connection and status through their software.

    The CD3 Value Series and SMD2 Max Series cash drawers will still offer the same design, size, and reliability that users love, but with the option for a USB driven interface. This provides a solution when dual cash drawers are needed in high-cash environments and the user wants to manage each drawer independently.

    The USB Cash Drawers requires no external power supply and allows the host to see if the cash drawer is connected, or if it gets disconnected. Star Micronics provides StarPRNT SDK for Android, and Windows drivers for the CD3 and SMD2 USB cash drawers. Up to 8 USB cash drawers can be connected to one host device, making it the ideal solution for large bars or restaurants, retail, and more.

    “Star is proud to offer expanded solutions to our Value and Max Series of cash drawers,” says Christophe Naasz, Business Development Director of Star Micronics. “The USB Cash Drawers help retailers and restaurants to use Star CD3 and SMD2 cash drawers in a wider range of environments, and with or without a receipt printer.”

  • Star Micronics Introduces a New Extended Platter for the mG-S8200 Scale

    Star Micronics Introduces a New Extended Platter for the mG-S8200 Scale

    Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies, is pleased to announce the new Extended Platter for the mG-S8200. The platter will be a simple addition that will allow Star to provide a wider range of support to those who are currently using the mG-S8200 and need additional platter space.

    The lightweight platter measures 8.5” x 9” (WxL), with a stainless-steel finish. It is easy to install or reposition, as it simply gets placed on top of the original platter, with pegs to keep the extended platter in place. Fit for the mG-S8200, the extended platter will allow retailers such as yogurt shops, produce stands, or candy shops to measure more items at one time, helping to make the entire transaction a quicker and smoother process.

    The NTEP certified mG-S8200 is ideal for large capacity measurements. With the ability to measure substances up to 8200g or 18lb, this scale is ideal for retailers that are offering heavier weighted items, or may need to weigh multiple items at once. Designed for modern retail, the POS scale is compatible with Windows, Android, and iOS, and features interfaces including Bluetooth, USB, and serial.

    “Star released our mG-Scales with the intention of providing full point of sale solution to any retail market,” says Michael Hanson, Executive Vice President of Star Micronics. “We are now releasing the extended platter to help larger retailers complete weighted transactions with complete accuracy and ease.”