Tag: Retail

  • For Android Users, The TSP143IVUE Printer is AOA-OK!

    For Android Users, The TSP143IVUE Printer is AOA-OK!

    At Star Micronics, we’re always attuned to market dynamics and trends. Following our successful launch of MFi technology, which facilitated seamless Lightning connections between our printers and Apple’s iOS devices, we recognized the surging adoption of Android devices in powering small business point-of-sale (POS) systems.

    To remain at the forefront of industry innovation, we swiftly adapted to serve this expanding Android market segment, ensuring compatibility and operational excellence.

    Embracing the Android Open Accessory (AOA) protocol has been transformative for both software developers and business owners. The TSP143IVUE is ultra-connected and boasts an array of features ensuring future-proof adaptability. With AOA integration, this thermal printer not only streamlines operations but also underscores the sophistication and innovation at the helm of today’s businesses.

    Let’s dive into the specs for the TSP143IVUE, but first, let’s find out what AOA is:

    What is Android Open Accessory (AOA)?

    Android puts it best on their website, so why ruin a good thing?

    Here’s what they said about AOA:

    “Android Open Accessory (AOA) support allows external USB hardware (Android USB accessories) to interact with Android-powered devices in accessory mode. When an Android-powered device is in accessory mode, the connected accessory acts as the USB host (powers the bus and enumerates devices) and the Android-powered device acts as the USB accessory.”

    Star Micronics receipt and label printers have models that support the Android Open Accessory (AOA) protocol.

    “Android USB accessories are designed to attach to Android-powered devices. Such accessories adhere to AOA, enabling them to detect Android-powered devices that support accessory mode, and must provide 500mA at 5V for charging power.

    Some previously-released Android-powered devices are capable of acting only as a USB device and cannot initiate connections with external USB devices. AOA support overcomes this limitation, enabling you to build accessories that can initiate connections and interact with an assortment of Android-powered devices.”

    The TSP143IVUE Thermal Printer Supports AOA

    Star’s new innovative printing solution accommodates the fast-growing Android-user market with the connectivity people want. The future-proof TSP143IVUE supports the Android Open Accessory (AOA) protocol, allowing the printer to communicate with and power most Android devices when plugged in.

    With its modern design, enhanced connectivity, ease of integration, and 20% smaller footprint than its predecessor, the TSP143IVUE is the perfect solution for the demands of today’s market.

    The TSP143IVUE Supports CloudPRNT & More

    Along with AOA support, adding a USB/LAN Dual Interface and CloudPRNT to the newest TSP143IVUE thermal receipt printer has fully elevated our popular printing series for today’s needs. This advanced printing solution seamlessly integrates with Android, iOS, and Windows applications, offering unparalleled versatility and ease of use.

    Plus, it’s backward compatible with its previous version, the TSP143III, making it effortless for people to upgrade.

    It’s also Cloud Ready, connecting to cloud-based POS software and Star Micronics Cloud Services. Star’s Cloud Services enable offsite device monitoring in real-time, custom-designed promotions, and more. 

    Here are some key features of the TSP143IVUE:

    • A Dual Interface: LAN + USB (USB-C and USB-A)
    • A Compact and Ultra-Modern Design
    • AOA Protocol Support: Charging and Communicating with Android Devices
    • CloudPRNT technology to work with cloud-based software
    • 100% Cloud Ready with Star Micronics Cloud Services
    • Full compatibility with its previous version
    • 250mm/s High-Speed Thermal Printing
    • Easy “Drop-In & Print” Paper Loading

    Discover the TSP143IVUE: AOA Excellence and Beyond

    Find out more about the TSP143IV series, including the UE model here.

    Questions? Talk to a member of our friendly Sales Team:

  • 2.4GHz or 5GHz: Which Do I Need For My Small Business?

    2.4GHz or 5GHz: Which Do I Need For My Small Business?

    If you’re a small business owner, understanding the difference between traditional 2.4GHz wireless bandwidth and the newer 5GHz might save you time, money, and future headaches. 

    Many consumers assume the higher number must be better, so they choose to use that for their devices. However, neither bandwidth is actually “better” than the other. They’re simply different, with each having pros and cons. Whether you want to use 2.4GHz or 5GHz bandwidth all boils down to what you need.

    First, let’s find out what the difference is between the two:

    The Differences Between 2.4GHz & 5GHz WiFi

    2.4GHz

    When it comes to wireless internet, 2.4GHz has been the standard used in various devices, including WiFi routers, microwave ovens, cordless phones, Bluetooth devices, and wireless cameras. It allows devices to connect over a longer range and penetrates better through solid objects such as walls. It’s a perfectly high-functioning bandwidth but falters when it comes to how much data can be exchanged (uploaded or downloaded) within a particular length of time. Plus, it’s prone to disturbance and interference from other devices on the network because of overcrowding.

    5GHz

    As mentioned above, many devices use the 2.4GHz band. As the signal becomes overcrowded and causes a lot of interference, it slows down the network considerably. In this scenario, 5GHz appears to be the rescuer, having little to no interference. Many devices still don’t use it, so it’s less clogged. It relieves internet consumers from slow network speed and facilitates a higher data range. Its only drawback is that it doesn’t cover large areas or easily penetrate through solid objects.

    Connected city of the future.

    Is 2.4GHz or 5GHz WiFi Best For My Business Environment?

    After learning the pros and cons of both frequencies, the most frequent question consumers ask is which band is preferable. Both certainly have perks, but you must consider some critical factors as a small business owner. 

    Start with determining the size of your workplace. Although the coverage area is decent and the bandwidth is more robust, 5GHz won’t be able to cover an extensive area. With larger spaces, 2.4GHz may be best suited for you. If your workplace has multiple devices using 2.4GHz wireless, it may cause interference and slow down your connection. In that case, perhaps 5GHz would be better for you.

    What devices are you using?

    Also, consider the devices you are using. How many only need a 2.4GHz network? Bluetooth devices and microwave ovens will only be using 2.4GHz, so if your business uses many, you may need 5GHz for other devices, like smartphones. Microwave ovens are staples in professional kitchens, so if you own a restaurant or food delivery service, you may also want to look into 5GHz.

    Remember that 2.4GHz uses long transmission waves that easily penetrate through solid walls and objects. It’s ideal for internet browsing, but 5GHz is the go-to for streaming or playing online games.

    Whether in retail or the restaurant industry, your answer depends on your business needs. Choosing which wireless bandwidth to employ is all about what best suits the environment of your workplace. Some businesses may get by using only 2.4GHz bandwidth, while others may need the extra power of 5GHz to make it work. The key is having the correct information and knowing what you need.


    Black and white mC-Print2 and mC-Print3 thermal receipt printers by Star Micronics.
    mC-Print21W & mC-Print31W

    With the mC-Print21W, the mC-Print31W, or the TSP143IVUW thermal receipt printers from Star, you get printing solutions that work on either bandwidth.

    Whichever bandwidth you need, Star Micronics has your printing solution. The mC-Print21W, mC-Print31W, and TSP143IVUW all support dual-band (2.4GHz / 5GHz) WiFi. Networks that need long-distance coverage can use 2.4GHz. The more powerful 5GHz is best for reducing lag and interference, especially in busy kitchens with microwaves and hardware that compete for bandwidth on a 2.4Ghz network. By offering a choice to use one of the two frequencies, 2.4GHz or 5GHz, these Star printers provide maximum flexibility when connecting to any network.


    TSP143IV thermal receipt printer by Star Micronics
    TSP143IVUW

    These thermal printers are also Cloud Ready, able to connect to any cloud application that supports Star’s CloudPRNT technology. With the addition of Star Micronics Cloud Services, including Digital Journal, cloud promotion print management, and device monitoring. They offer retailers and restaurateurs the next generation of POS printing, enabling marketing and receipt tools for the omnichannel world.

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  • A Complete Advanced Solution for Real-Time POS Analytics

    A Complete Advanced Solution for Real-Time POS Analytics

    Paired with Star’s TSP143IVUE and mC-Print3, Accuvia Software Group helps retailers better understand their customers by offering a comprehensive set of software solutions.

    Somerset, NJ – May 6, 2022 – Star Micronics, a leading manufacturer of mobile, point of sale (POS), and customer engagement technologies, is proud to announce that Accuvia Software Group (ASG) supports Star’s TSP143IVUE thermal receipt printer  and mC-Print3 receipt printer. ASG offers retailers a way to engage with their customers by providing outstanding services, innovative solutions, and quality execution to help keep businesses ahead of their competition.

    ASG offers retailers an in-store analytics software to help discover trends, predict outcomes, and provide insight into the business to make informed decisions based on store performance and customer shopping habits. The software offers a robust point of sale functionality, advanced user interface, promotional pricing, return management, loyalty integration, enterprise reporting, and management tools.

    By integrating with Star’s TSP143IVUE, ASG offers retailers a modern and compact thermal receipt printer with a dual interface, providing retailers with maximum flexibility when connecting to any network. By using Star’s mC-Print3 thermal printer, ASG offers retailers a sleek and compact printer with HUB functionality, allowing retailers the choice to connect peripheral devices, such as a barcode scanner, for a complete point of sale solution.

    “Accuvia Software Group is thrilled to partner with Star Micronics to provide retailers with the necessary tools to grow their business effectively. Star’s hardware together with our software offers retailers a robust point of sale solution that supports a variety of peripheral devices for a flexible and complete solution.”

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    About Star Micronics

    Star Micronics, a world’s leader in point of sale, has designated a portfolio of printing, secure cash management, scanners, scales, stands, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, Chit, and labels for its printers. In addition, Star Micronics is always leading and innovating, enabling web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    About Accuvia Software Group

    Accuvia Software Group provides a suite of software solutions for the general retail industry, including point of sale, mobile and central office. Well-known retailers use our solution to help them run their retail stores effectively and provide outstanding service to their customers. We are installed in hundreds of locations throughout the US and Canada.

    Media Contacts:

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    (848) 216-3318

    Jared Chimil

    Accuvia Software Group

    chimil@accuvia.com

    (312) 643-3200

  • Star Micronics Introduces A New Line of POS Scales, the mG-T Series

    Star Micronics Introduces A New Line of POS Scales, the mG-T Series

    Star Micronics releases the mG-T12, mG-T30, and mG-T60 point-of-sale scales built for accuracy.

    Somerset, NJ – March 28, 2022 – Continuing its “Always Leading – Always Innovating” philosophy, Star Micronics presents its new line of point-of-sale (POS) scales, the mG-T Series. Star, an industry leader in POS and online ordering solutions, has expanded its offerings to include these versatile, easily-to-integrate scales.

    The mG-T Series of scales are ideal for many applications, from grocery to eCommerce, and come ready to use. They connect to POS systems effortlessly with Bluetooth or Serial connectivity and easily integrate on Windows, Android, or iOS operating systems. Built with the point-of-sale space in mind, these scales are NTEP and Measurement Canada Certified with Class III accuracy.

    The mG-T line has three different models, the mG-T12, mG-T30, and mG-T60, with maximum capacities of 12lbs(5.4kg), 30lbs(13.6kg), and 60lbs(27.2kg) respectively. With a trio of capacities available, these scales are perfect for grocery, shipping, retail, frozen yogurt and ice cream shops, or bulk sales of any kind. Even cannabis operations requiring larger weights of flower can use the mG-T scales.

    With the ability to connect to your POS checkout system, these scales are ideal for grocers looking to weigh:

    • Produce
    • Deli products
    • Butcher shops
    • Salad bars
    • Bulk items such as grains, nuts, dried fruit, candy, coffee or tea, etc.
    • Ice cream & frozen yogurt shops
    • Wash-and-fold laundry services
    • Farmer’s markets
    • And more!

     

    Having a simple, user-friendly interface, backlit LCD Screen, and auto power-off settings, their ease of use helps streamline POS operations, enhancing the customer experience with a hassle-free checkout.

    If you are ready to get scales that benefit your operations and can be integrated with your POS easily, please get in touch with Star Micronics.

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    About Star Micronics

    Star Micronics, a world’s leader in point of sale, has designated a portfolio of printing, secure cash management, scanners, scales, stands and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star in tandem with Android™, iOS iPad®, and iPhone® devices to generate receipts, Chit and label for its printers. In addition, Star Micronics is always leading and innovating, enabling web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    Media Contact:

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    848-216-3318

  • The Rising Stars Podcast: Exploring Alternative Payments

    The Rising Stars Podcast: Exploring Alternative Payments

    Episode 24 – Exploring Alternative Payments

    In this episode of the Rising Stars Podcast, join us for an eye-opening exploration into alternative payment methods. Host Brianna Moriarty talks with Jarrod Newman, Director of ISV and Channel Partners at Blackhawk Network, a company that specializes in branded payment solutions through prepaid products, technologies, and networks that connect brands and people.

    Together, Brianna and Jarrod discuss:

    • where consumers are headed when it comes to payments
    • what they’re looking for from businesses moving forward
    • how Blackhawk is pivoting as alternative payment technology grows

    Enjoy the show!

    Click here to connect with Jarrod on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

    Loving the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving a review!

    Step into the future of market tech with the Rising Stars Podcast, a bi-weekly show covering emerging and innovative market trends and technology in the retail, cannabis, and hospitality space.

    Join Brianna Moriarty, Partner Development Manager at Star Micronics, as she tackles eye-opening subject matter with some of the best minds in retail technology across the globe.

    Always leading, always innovating, Star Micronics has been an industry pioneer in point-of-sale and customer experience technology for over 40 years. Let’s share our ideas and partner together as we head toward a bright future full of rising stars.

  • Star Micronics Introduces the Newest Line of the Wireless mC-Print Family

    Star Micronics Introduces the Newest Line of the Wireless mC-Print Family

    Star Micronics releases the newest mC-Print2 and mC-Print3 wireless printers featuring dual-band WiFi connection capability.

    Somerset, NJ – March 15, 2022 – Continuing its “Always Leading – Always Innovating philosophy,” Star Micronics is pleased to announce the launch of new wireless models in the mC-Print Series.

    Star Micronics, an industry leader in POS and online ordering solutions, has created new models within the mC-Print family to offer the ultimate WLAN solution. With dual-band wireless technology, these printing solutions are perfect for any business needing a wireless printing environment.

    Other devices can also become wireless using the additional ethernet port of the mC-Print31W or 21W. This erases the need to connect the additional device directly to the router, which may be far away or in an inconvenient location.

    The innovative mC-Print21W and mC-Print31W become the hubs that bring wireless connections to other needed peripherals such as payment terminals or other printers.

    These innovative printing solutions support dual-band wireless connections (2.4GHz / 5GHz). Networks that need long-distance coverage can use 2.4GHz. The more powerful 5GHz is best for reducing lag and interference, especially in busy kitchens with microwaves and hardware that compete for bandwidth on a 2.4 GHz network.

    By offering a choice to use one of the two frequencies, 2.4 GHz or 5 GHz, these Star printers provide maximum flexibility when connecting to an existing or new network.

    With the addition of Star Micronics Cloud Services, which includes a digital journal, cloud promotion print management, and device monitoring, the mC-Print21W and mC-Print31W offer retailers and restaurateurs the next generation of POS printing, enabling marketing and receipt tools for the omnichannel world.

    Featuring a wide range of OS support, including Windows, iOS, Android, web- and cloud-based applications, these new high-speed printers boast multiple connectivity options such as USB, Bluetooth, Ethernet, iOS Lightning, CloudPRNT, and WLAN. Setup is also effortless with the easy-to-use app, “Star Quick Setup Utility.”

    With their flat-top, space-saving design, these printers are not only stylish but splash- and insect-proof as well. The mC-Print21W and mC-Print31W are genuinely the ultimate printing solutions.

    Future-proof and able to satisfy an array of needs, whether you’re a technology provider or in a retail, hospitality, or any other environment, the mC-Print21W and mC-Print31W take printing to a higher level.

    Love industry news? Check out our podcast:

    About Star Micronics

    Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts for all printers. In addition, Star Micronics is always leading and innovating, enabling web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    Media Contact

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    848-216-3318

  • How To Build A Self-Service Experience You’re Proud Of

    How To Build A Self-Service Experience You’re Proud Of

    Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Let’s break down some key pieces you’ll want to consider when building out your strategy.

    Self-Serve Is So Self-Serving

    Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop. The same rules apply to unattended retail and contactless payments, including “just walk out,” buy-online-pickup-in-store (BOPIS), self-order kiosks, self-scan kiosks, and in-store mobile, along with the rest of your traditional in-person or online payment journeys.

    worldnet-1

    The buyer’s journey – once envisioned as a fairly straight path from the first point of contact between the retailer and the customer to the eventual purchase – now resembles nothing so much as a spiderweb. Customers enter, leave, and re-enter the “journey” from multiple touchpoints, zipping along threads from app to social to in-store to website to AI-driven kiosks and more, with the entire process seamlessly focused on one central goal: an invisible checkout. 

    Your payment solution must provide consumers with as many options as possible to make purchases on their terms, whether that’s via mobile wallets, a mobile app, a QR code, traditional credit cards, or more.

    Autonomous Retail Is Not Just For Big Players

    Once considered a “high-tech” experiment, autonomous retail is the future of retail. 

    Amazon’s “Just Walk Out” technology set a new bar for frictionless consumerism. We like to help brands like Nourish + Bloom adopt this high-tech business model and level-up the experience by adding hybrid features like 24/7 availability, a bistro, and robotic delivery to the mix. 

    With these solutions, customers scan their phones to walk in, grab their items and walk out (see more on this UST solution here). Customers can also order food from the bistro and pay by scanning a QR code that connects to their digital wallets, or they can pay at vision-checkout kiosks with traditional methods like credit cards and e-wallets. The best part is that they can even have items delivered to the comfort of their own homes with the help of automated robots that interact with customers.

    E-Wallets: The Safe & Contactless Way To Shop

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    Digital wallet usage has skyrocketed. Seventy-one percent of consumers will at least sometimes use a digital wallet instead of entering credit card information directly, according to a 2021 ClearSale consumer behavior study. This is very, very good news for Technology Providers, better known as ISVs. Why? More than 78% of consumers who paid for a recent purchase using a digital wallet say they prefer to shop in unattended environments – making digital wallet users almost four times likelier to choose self-serve contactless options.

    Payments Are Complicated… You’re Going To Need A Bigger Boat

    Although ISVs have expertise in all things software, when it comes to autonomous retail transactions and workflows it’s best to get a payments partner who’s got the knowledge needed to create an all-in-one solution for them and their merchants. 

    One of the biggest challenges we see is folks coming to us after being burned by having to deal with multiple integrations, distributors, processors, hardware providers, and payment gateways. The key to building a self-service experience that’s truly remarkable is to get a partner on the payment side that can help you integrate things because payment is a completely different discipline than point-of-sale. You don’t want to be dealing with one payment partner for eCommerce, one for in-store, and another for your unattended or mobile solution.

    It’s A Big Eco-System

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    We recommend one relationship with a partner who understands all the different environments in which your merchants operate. One who has experience simplifying complex integrations. They’re there to help you build a superior solution that you can monitor and report on all in one place. Ultimately, you need support in simplifying any implementation and troubleshooting issues so you can focus on growth and running your business.

    Build A Self-Service Experience That’s Frictionless

    ISVs, or Technology Providers, have a unique opportunity to deliver new solutions that help merchants embrace the changing consumer behaviors driving the demand for self-service. 

    To help you build out your self-service strategy we went a little deeper with an industry report called: “Self-Serve Experiences Are Driving the Future of Payments” which goes into both unattended and contactless payments solutions that set self-service environments apart.

    Read this Report to Discover:

    • Why unattended solutions are now the expectation 
    • Which new types of self-serve solutions are on the horizon
    • Unique ways to engage shoppers and deliver memorable experiences
    • How to integrate these solutions into your existing channel mix

    Get To Know Us Better

    Worldnet’s GoChip software, paired with Star Micronics’ printing technology makes it easy for merchants to adopt unattended and contactless payments. One of our strengths is listening, which makes relationship-building and partnerships easy. We’ve become the leading integrated payments gateway, specialized in self-service solutions, not just because of our technology, but because we strive to offer the best services and support to our partners.

    Our software and APIs allow you to unify your unattended, in-store, online, and mobile payment experiences. Worldnet’s GoChip SDK is EMV certified with major processors and provides Integrated Contactless/NFC and EMV options. The Cardholder-Not-Present suite covers eCommerce, in-app payments, Virtual Terminal, and Tokenization solutions, allowing merchants to accept any payment, anywhere, with all major credit and debit cards, as well as digital wallets.

    Let our team of experts make payments their problem, so you can focus on growth.

    worldnet-John

    Guest Post Written By John Clarke, CEO and Co-Founder of Worldnet Payments

    A Payments veteran, with over 23 years of experience driving technology innovation in the Payments Industry, John co-founded WorldNet in 2008. He has since achieved many significant firsts in the Payments Industry, including developing the first iPhone Payment App in Europe. At WorldNet, John continues to drive technology innovation in Payment Processing.

    Liked this post? Here’s another:

  • Star Micronics Introduces the TSP143IVUE Thermal Receipt Printer

    Star Micronics Introduces the TSP143IVUE Thermal Receipt Printer

    Star Micronics releases the new TSP143IVUE, an ultra-connected and innovative thermal receipt printer.

    Somerset, NJ – March 8, 2022 – Continuing its “Always Leading – Always Innovating” philosophy, Star Micronics presents the TSP143IVUE, a modern and ultra-connected point-of-sale (POS) printing solution.

    Already a leading player in the mobile POS (mPOS) market, the new Star Micronics TSP143IVUE offers multiple ways to connect. It has a USB/LAN Dual Interface and cloud printing capabilities for traditional POS and mPOS solutions.

    Built with all the capabilities you have come to expect, the TSP143IVUE has a more compact and sleek design, with added features like AOA (Android Open Accessory) support and CloudPRNT. AOA technology gives the printer full communication with your Android device while keeping it powered and charged.

    The TSP143IVUE is high-speed and can print up to 250 millimeters per second. Its innovative design boasts a 20% smaller footprint, with a protected internal power supply and fast “drop-in and print” paper loading. This printer has exceptionally easy installation, making it simple to incorporate into your existing POS system.

    The Star TSP143IVUE is also Cloud Ready, able to connect to any cloud application that supports Star’s CloudPRNT technology. It’s part of a new generation of devices that can connect to the Star Micronics Cloud Services platform, where users can customize and enhance their receipts by adding graphics or logos and triggering coupons, enhancing customer experience.

    Love industry trends? Check out our podcast:

    About Star Micronics

    Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, iOS iPad®, and iPhone® devices to generate receipts for all of its printers. In addition, Star Micronics is always leading and innovating, enabling web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    Media Contact

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    848-216-3318

  • 6 Ways POS Hardware Can Keep Your Dispensary Competitive

    6 Ways POS Hardware Can Keep Your Dispensary Competitive

    The cannabis market is rapidly growing day by day. In order to meet the high consumer demand, dispensaries seem to be emerging left and right. If you’re in the business, you have to run your cannabis dispensary’s day-to-day operations successfully to stay competitive. An efficient point-of-sale (POS) system, specifically designed to meet the particular requirements of the recreational cannabis industry, is what you need.

    A cannabis dispensary’s key POS requirements differ from that of a regular retail establishment. One of the most critical elements in making your dispensary more competitive and better managed is the selection of the right POS system. This not only includes software but the proper hardware as well. This POS should have all the latest technology to help you transform your cannabis dispensary into a competitive, profitable business.

    Essential POS Hardware For Dispensaries:

    • Computer
    • Receipt Printer
    • Barcode Scanner
    • Label Printer
    • Cash Drawer
    • POS Scale

    Computer: A computer system with the minimum requirements to run the POS software of your choice is first needed. You must make sure the POS software runs on whichever computer operating system (OS) you want to use. Make sure you have a high-grade processor and enough RAM, plus a good internet connection. Many retailers are using tablets these days to run their POS software.

    Receipt Printer: Although digital receipts are an option, most consumers want stores to be able to print them a receipt of purchase if requested, especially for credit card transactions. Unlike digital receipts, printed receipts don’t require any contact details from the customer, such as email address or phone number.

    Finding a receipt printer of high quality and versatility to be able to take you into the next era of point-of-sale is absolutely vital. Not every printer is created equally. You want a receipt printer that can connect to different computer operating systems, in case you ever update. Being able to print from the cloud is also another must-have feature. You also want quick and easy installation so you can get to more important things.

    Barcode Scanner: Barcode scanners are designed to recognize, record, and read any information contained in a product barcode or QR code. Dispensary employees can use scanning technology for POS, inventory, and marketing purposes. You’ll want an easy-to-connect and use scanner that reads accurately and quickly.

    Label Printer: Labels are essential in the cannabis industry. Many states in the U.S. require QR codes on retail cannabis products that easily show the customer important information about the origins and properties of what they’re purchasing. Having your own label printer, like the TSP743II, can save a lot of money, instead of buying custom-made labels from a third party. With your own label printer, you can easily print your own, updating them exactly when you need to, and controlling the size and shape yourself.

    Cash Register/Cash Drawer: Cannabis has not yet been authorized on a federal level. As a result, federally authorized banks generally refuse to hold cannabis dispensary owners’ earnings over the risk of losing their license to operate legally. Therefore, most dispensary transactions are made in the form of cash. A durable cash drawer with adequate storage that effortlessly connects to your POS receipt printer is a must.

    Scale: A legal-for-trade scale is the final requirement for a cannabis dispensary POS. Not all scales will serve as a proper dispensary scale, however. The scale must be an NTEP-certified scale (or Measurement Canada certified in Canada). A scale that directly connects to the POS system is basically expected these days, as it streamlines the POS, saving time and money. A direct connection between the weight and price of your cannabis for sale lessens the chance of human mistakes and enhances the customer experience.

    Check out Star’s line of POS scales, NTEP-certified and made for the cannabis industry>

    Importance of POS Software

    Before we continue, now would be a good time to mention the importance of your POS software. Your dispensary’s point-of-sale software can have a significant effect on staff productivity and client satisfaction. Pick software and services that work for you to earn the most out of every sale.

    Obviously, the POS software should be user-friendly and assist you in handling the dispensary’s cash flow, keeping a record of your sales. Your budtenders should have easy access to your POS system. Cannabis laws differ from one state to the next. Because of this, certain POS software designed for the cannabis industry will make sure that each sale complies with your state’s standards. This makes life easier for your budtenders and prevents potential legal problems.

    How POS Hardware Can Keep Your Dispensary Competitive

    A modern POS system will assist a retail cannabis dispensary’s ultimate goals of keeping customers satisfied and maximizing profit. Here are six ways your POS system can help your dispensary stay competitive:

    Simpler Dispensary Arrangement

    Most point-of-sale systems are much simpler these days, and many can even be used on the go. This enables a dispensary to get rid of a traditional checkout counter. It is convenient to have budtenders equipped with tablets or other devices to meet consumers across the dispensary to finish payments. Any handheld device can be turned into a mobile checkout alongside a portable printer. This means the dispensary can be redesigned to have more room and a better flow that isn’t centered on a single cash register.

    Compliance With Regulations

    The cannabis sector is shackled by many rules, regulations, and tax concerns. On top of this, these regulations are constantly changing. Failure to live up to these regulatory requirements could result in severe penalties. As mentioned before, POS software is out there that can help with regulatory compliance. This software is made specifically for the cannabis industry. Thanks to a central database and built-in analytics, you can get real-time data reports for ensuring compliance.

    Having the proper information on product labels and customer receipts is also handled with the right receipt and label printers. You can’t afford to miss any required data, and having printers that can be updated with little hassle can make your job easier.

    Explore POS receipt and label printers here>

    Aid Budtenders & Staff

    A great POS system can help your employees better serve your customers. From wait times to simple inventory data, a POS system can enhance the experience of your customers and keep them coming back. With the right setup, details regarding the types of cannabis available allow budtenders to better respond to consumer inquiries. It simplifies the job of dispensary employees in many ways.

    Improving Customer Experience

    Having the right receipt printer, like Star’s TSP143III, allows you to design and print promotional material right onto your receipts. This can help boost any promos you may want to schedule.

    You can also use QR codes for loyalty programs, scanning them from your customers’ phones with the proper scanner, and seeing all of their previous purchases. As a result, you can provide a more personalized experience to them. When budtenders have access to a customer’s previous purchases, they can make informed recommendations for future purchases. This could potentially lead to more long-term relationships.


    Star has a robust collection of NTEP-certified POS scales

    Inventory Management

    The majority of cannabis retailers recognize the importance of effective inventory management. Nevertheless, this procedure can take considerable time. Alongside good POS software, POS scanners and scales can help provide key inventory management. Scales are absolutely necessary for any dispensary, but one that connects to your POS system makes transactions easier, faster, and much more accurate. These tools allow a dispensary to quickly determine the top and worst-selling products.

    Ensuring that popular items are always available will keep customers coming back, and you can be assured that space in your dispensary is never wasted.

    Take a look at Star’s NTEP-Certified precision POS scales>

    Increase Sales

    Filling customer demand, staying compliant, having the right inventory stocked, having a sleek and clean store–these are all things that keep your dispensary full of repeat customers, increasing sales. Increasing your sales keeps revenue rolling in, putting your dispensary two steps ahead of your competitors.

    Cannabis is a fast-paced and profitable market, and many players are moving in on the space. Having a modern POS system is essential, especially with hardware that not only helps you grow but can grow with you. Customers have a lot of expectations these days and having a POS system that helps you meet those demands can be the thin line that separates you from the rest.

    Have A Look At Star’s POS Hardware:

  • The Rising Stars Podcast: Retail Technology Trends For 2022

    The Rising Stars Podcast: Retail Technology Trends For 2022

    Episode 22 – Retail Technology Trends For 2022

    In this episode of the Rising Stars podcast, join us for an exciting talk about the coming trends for retail technology in 2022 and beyond. Host Brianna Moriarty interviews Nicole Leinbach Reyhle, the Founder of Retail Minded, an internationally recognized industry blog and publication that delivers news and education to independent retailers.

    Together, Brianna and Nicole discuss:

    • Consumer behaviors and retail tech trends coming down the pipeline
    • Tech for inventory control
    • Payment technology options
    • Social and augmented reality shopping
    • Facial recognition technology and how it can greatly impact the space

    Enjoy the show!

    Click here to connect with Nicole on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

    Loving the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving a review!

    Step into the future of market tech with the Rising Stars Podcast, a bi-weekly show covering emerging and innovative market trends and technology in the retail, cannabis, and hospitality space. Join Brianna Moriarty, Partner Development Manager at Star Micronics, as she tackles eye-opening subject matter with some of the best minds in retail technology across the globe.

    Always leading, always innovating, Star Micronics has been an industry pioneer in point-of-sale and customer experience technology for over 40 years. Let’s share our ideas and partner together as we head toward a bright future full of rising stars.

    Head on over to Retail Minded for more!