Tag: POS Hardware

Star Micronics Unveils All-Steel mUnite Printer Shelf for Tablet Stands and Mounts

Designed for select tablet display stands and pole mounts, the recently launched mUnite Printer Shelf attachment offers an affordable and flexible solution for kiosk printing needs.

Somerset, NJ – April 3, 2023 – Star Micronics, a leading provider of point of sale (POS) and customer engagement technologies, has announced the release of its new all-steel mUnite Printer Shelf. Designed to provide an affordable and flexible kiosk printing solution, this printer shelf attachment is compatible with the mUnite Floor Kiosk Stand, Tri-Mount, and Mount 18 tablet display solutions.

The mUnite Printer Shelf allows businesses to easily set up self-service stations anywhere, providing customers with a seamless and convenient experience. With the ability to securely mount a thermal receipt printer on top of the shelf, users can easily print receipts or labels for customers below a tablet that is securely fastened onto the stand.

Constructed of durable steel, the printer shelf attachment offers a sturdy and long-lasting solution for printing needs. It is also easy to install, making it an ideal solution for businesses that need to set up a kiosk or self-service station quickly.

For more information on the new mUnite Printer Shelf, including technical specifications, please visit the Star Micronics website.

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Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Dorner

Star Micronics America, Inc.

cdorner@starmicronics.com

848-216-3318

April 3, 2023
Star Micronics Warranties and Product Protection
In today’s fast-paced business environment, having reliable point-of-sale (POS) technology is crucial to keep operations running smoothly. And when it comes to protecting your POS technology investment, Star Micronics is a trusted provider of top-quality hardware and warranties to ensure your devices are up and running whenever you need them. From printers and scanners to cash drawers and peripherals, Star offers a variety of warranties to protect your investment for up to five years.

In this article, we’ll explore Star Micronics’ warranties, including the necessary steps to make a warranty claim, applicable warranty periods by product type, and the benefits of their Swap-A-Star® and Extend-A-Star® programs.

Whether you’re a small business owner or a large retailer, read on to discover how Star Micronics can help you protect your POS technology investment and keep your business running smoothly.

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Star’s Standard Warranties

Star Micronics understands the importance of having reliable and high-quality point-of-sale technology for businesses. That’s why all their products come with standard manufacturer’s warranties with bumper-to-bumper coverage against defects in materials and quality to help ensure maximum uptime.

Having a standard warranty for Star Micronics products gives businesses the peace of mind that they are investing in technology that is backed by the manufacturer. This means that in case of any issues, companies can easily make a warranty claim and receive prompt support from the Star Micronics technical support team.

Additionally, standard warranties provide an added layer of protection for businesses that may face unexpected downtime or lost sales due to malfunctioning equipment. Ultimately, having a standard warranty for Star Micronics products is an excellent way for companies to protect their investment and keep their operations running smoothly.

Standard Warranty Periods by Product Type

View Star’s Standard Warranty

Star’s Supplemental Warranties and Programs

Star Micronics offers several programs to provide added protection for your POS technology investment. These programs include:

Swap-A-Star®
Swap-A-Star is a product replacement service program by Star Micronics that provides fast and hassle-free replacement of your Star printer or scanner in the event of a malfunction. With Swap-A-Star, you can avoid costly downtime and lost sales by receiving a replacement device as soon as within two business days.

Some of the benefits of Swap-A-Star include:

Quick and easy device replacement: Simply call or chat with a Star Micronics support team member to receive a replacement device as soon as within two business days.

Prepaid shipping label: Star Micronics provides a prepaid shipping label for returning the malfunctioning device.

Free shipping: Star Micronics covers the cost of shipping for both the replacement and malfunctioning devices.

No hidden fees: Swap-A-Star is a flat-rate program with no additional fees or charges.
Extend-A-Star®
Extend-A-Star is a supplemental warranty extension program that adds additional coverage beyond the standard warranty period. With Extend-A-Star, you can protect your Star Micronics printer or scanner investment for up to five years.

Some of the benefits of Extend-A-Star include:

Additional coverage: Extend-A-Star extends the warranty period beyond the standard coverage period, providing additional protection for your investment.

Peace of mind: With Extend-A-Star, you can have peace of mind knowing that your device is protected against defects and malfunctions for an extended period.

Priority support: Extend-A-Star customers receive priority support from the Star Micronics technical support team.

Easy enrollment: You can easily enroll in Extend-A-Star at the time of product purchase or within 30 days of purchase.

Overall, Swap-A-Star and Extend-A-Star are valuable programs offered by Star Micronics to provide added protection and support for their customers’ POS technology investments.
Supplemental Warranty Lifecycle
Before making a supplemental warranty claim, it’s important to follow these necessary steps:

Purchase Star Micronics product

Purchase and register any supplemental warranty within 30 days of purchasing the product

Make a warranty claim during the allotted time period
Upon purchasing a supplemental warranty, Star Micronics will send you an enrollment letter that includes important details regarding your warranty purchase. It is recommended to keep this letter for your records.

How To Create a Connected Workstation in 5 Easy Steps

Connected workstations are perfect for modern-day hospitality, retail, and restaurant businesses, offering a unique setup to optimize workflows.

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Invest in the Trusted POS Hardware Provider

In conclusion, investing in reliable and high-quality point-of-sale technology is essential for businesses of all sizes. And with Star Micronics’ comprehensive warranties and programs, businesses can have peace of mind knowing that their investment is protected against any unexpected defects or malfunctions.

Whether it’s printers, scanners, cash drawers, or peripherals, Star Micronics offers a range of warranties to suit different product types and needs. By following the necessary steps to make a warranty claim, businesses can receive prompt support from the Star Micronics technical support team and get their operations back up and running with minimal downtime.

Additionally, their Swap-A-Star and Extend-A-Star programs provide added protection and support for businesses looking to maximize their POS technology investment. Overall, Star Micronics is a trusted provider of warranties and programs that can help businesses protect their investments and stay ahead of the competition.

Interested in integrating with Star Micronics?

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March 30, 2023
Cater to Your Business Needs with POS Accessories from Star Micronics: A Comprehensive Guide

As the retail industry continues to evolve and change, point-of-sale (POS) hardware and technology have become increasingly crucial for businesses to maintain a competitive edge. POS systems help companies streamline their operations, manage inventory, and process transactions, all while providing a seamless customer experience. But sometimes, it’s necessary to add accessories to make the POS system exactly how a business needs to operate at its best.

Star Micronics has a wide range of POS accessories designed to complement their cash drawers, kiosk and receipt printers, and more, enhancing the functionality of a business’s POS.

The little things can mean a lot!

Let’s look at some of the most popular Star POS accessories:

Popular POS Accessories by Star Micronics

1. Receipt Printer Accessories

Star Micronics provides a variety of receipt printer accessories designed to complement its extensive line of acclaimed POS receipt printers. These accessories include external power supplies, splash-proof covers, wall-mount brackets, and more. External power supplies are a convenient way to power the receipt printer and can be particularly useful in situations where outlets are limited or hard to reach.

Splash-proof covers provide an added layer of protection to the printer, making it more durable and long-lasting. Wall-mount brackets are also available for businesses that require a more permanent and secure installation for their receipt printer. By using these receipt printer accessories, businesses can improve the functionality and convenience of their POS system, making it easier to manage transactions and provide a seamless customer experience.

2. Kiosk Accessories

Star offers accessories designed to be used with its extensive line of kiosk printers. These include bezels, paper roll holders, LED presenters, and near-end sensors. With these kiosk printer accessories, businesses can create customized and efficient kiosk systems that meet their unique needs and preferences.

3. Portable Printer Accessories

For businesses that require a mobile POS solution, we offer a range of portable printer accessories. These include charging cradles, portable battery packs, belt clips, and shoulder straps, to name a few. These accessories help to ensure that your mobile POS solution is always running at top performance, no matter where you are.

4. Barcode Scanners

Barcode scanners are a must-have for businesses that sell products with barcodes or have large inventories. We offer a line of high-speed 2D barcode scanners that work fast and are highly accurate. They’re available in various models, including desktop, USB handheld, and wireless Bluetooth.

5. POS Scale Accessories

For the highly accurate mG-S8200 POS scale, Star offers an extended platter to measure more items at one time. The extended platter is NTEP-certified and extends the platter to 8.5 x 9 inches. Plus, it’s reliably made from brushed stainless steel to last.

6. Cash Drawer Accessories

Star Micronics offers a range of cash drawer accessories to complement its line of ultra-secure cash drawers. These accessories include till covers, till inserts, and mounting brackets. Till covers are designed to protect the contents of the cash drawer, while till inserts help to organize coins and bills, making it easier to count and balance the drawer.

Mounting brackets are also available to ensure that the cash drawer is securely attached to the counter or terminal. In addition, Star offers cash drawer cables that can connect two drawers to nearly any printer, ensuring seamless communication and data transfer. By using these cash drawer accessories, businesses can improve the security and efficiency of their cash-handling operations.

7. Customer Displays

Customer displays are a great way to enhance the customer experience at the point of sale. Star offers a range of customer displays that can be easily connected to any POS system. These displays are designed to be easy to read and provide customers with clear information about their purchases.

Accessorize Your POS with Star

Star Micronics is committed to providing high-quality, reliable POS accessories to businesses of all sizes. Our products are designed to be easy to use, even for those who are not tech-savvy, and are built to withstand the wear and tear of daily use. Whether you’re looking for a new cash drawer, barcode scanner, or any other POS accessory, Star Micronics has you covered.

The Ultimate Guide to Accessorizing
the Point of Sale

Whether you are a reseller equipping customers with bundled, out-of-the-box solutions or an ISV striving to integrate with the accessories business owners need, POS peripherals aren’t always a walk in the park. Good news: it doesn’t have to be this way.

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February 13, 2023
7 Features to Look for in the Best Tablet Stand

With the right point-of-sale (POS) tablet software and a well-designed tablet display stand, you can transform a simple tablet into an agile, versatile workstation. POS tablets are gaining traction in numerous industries, including restaurants, stores, boutiques, hotels, and entertainment venues. Their lightweight form, affordability, and ease of use make tablet-based POS solutions popular among small and midsize business owners. A recent study by Statista predicts that U.S. tablet usage will reach nearly 155.3 million units by 2025.

When compared to traditional PC-based systems, POS tablets offer a healthy ROI. Unlike legacy integrated POS systems or terminals, which can cost upwards of $5,000 per unit, tablet-based POS solutions are competitively priced, offering a range of low-cost hardware and software options. They take up less space and give your POS a sleek, modern look and feel.

Having the proper display stand to hold your tablet can not only provide a single secure workspace for your busy store or restaurant, but it keeps your tablet protected as well. Low cost does not mean the POS tablet has no value!

Let’s look at what makes a great tablet display stand:

7 Features to Look for in the Best Tablet Stand

The right tablet stand for your business operations will not only enhance and protect your tablet POS investment but also boost customer experience, enhancing your brand’s appeal. Designs vary, but market-leading tablet stands share fundamental characteristics and are easy to spot.

Secure Tablet Mounting

VESA mounting, an industry standard used by numerous industries and manufacturers, enables a tablet stand to accommodate virtually any type of tablet enclosure that holds the tablet and secures it to the stand. However, there are perfectly fine stands out there that do not use VESA. The key is that the attachment is 100% firm and secure. Otherwise, your valuables will end up on the floor.

Clean Cable Management

Sleek, aesthetically designed tablet stands route cables internally, making a favorable first impression and saving precious counter space.

They do more than make your POS station look clean, however. The best POS tablet stands help protect cables from spills, dust, or other accidents that could cause damage.

Enclosure Option

Tablets should be housed in protective enclosures that also look nice. A universal mEnclosure holds virtually any tablet and enables it to be mounted horizontally or vertically. This way, you can change your tablet without buying a new enclosure.

Compatibility with a Variety of Printers

Many shops and restaurants using tablets for their POS also use POS printers. The ability to support a variety of receipt and label printers increases your point-of-sale tablet stand’s functionality, keeping your tablet safe and protecting and housing your printer.

This adds to a stand’s overall versatility. With your POS hardware in one place, you and your staff manage multiple tasks from a single point of access. It’s better for security and better for the customer experience as well.

Sturdy & Made to Last

An all-steel tablet stand with VESA compatibility can reliably support and protect any tablet, future-proofing your investment.

Easy Installation & Readily Available Support

Installation and use should require minimal effort, with best-in-class technical support if needed via live chat and phone, giving you more time to focus on business priorities.

Business-Boosting Features

Optional configuration settings, combined with easy-to-tilt maneuverability and a customer-facing option, can boost your brand and customer experience. When customers see you have a neat and put-together POS, it gives them more trust in your business overall.

Star’s mUnite Tablet Display Stands

Star Micronics has created the mUnite series of tablet display stands and mounts, the latest addition to its acclaimed mCollection series. The stands and mounts are sleekly designed, highly configurable, and easy to set up and use.

A perfect choice for POS and self-service environments, mUnite stands and mounts include the following key features:

Universal VESA Mounting

Most mUnite stands use universal VESA mounting hardware to support all tablet and computer manufacturers, including the Star Micronics mPOS and mCollection lines. But there are a couple of fantastic tablet display stands that do not. Either way, the hold on your tablet is long-term.

Clean Cable Management

mUnite stands hide wires and cables within their sleek housing while routing power supplies under the counter, maximizing valuable countertop real estate.

Easy to Tilt for Customer Interactions

mUnite stands have excellent maneuverability, making them adaptable to numerous settings and easy to tilt for order review, signature capture, and additional functions.

Supports Two Screens

Many mUnite stands can support additional customer-facing displays as well as horizontal and vertical tablet views, extending and enhancing the mUnite experience.

Discover mUnite

Take back your counter with Star’s sleek and functional mUnite stands. Their clean designs keep your tablets connected and optimized while hiding cables, wires, and power supplies. Enhance your brand and delight customers with purpose-built, aesthetically pleasing mUnite tablet stands.

Discover which tablet stand by Star is right for you:

Explore mUnite Stands & Mounts

December 21, 2022
The Tech Needed to Create Connected Workstations in Your Industry
Your clients are facing some of the most severe challenges they’ve ever encountered. Overhead and labor costs are rising, online competition has increased, customer loyalty is fleeting, and labor is hard to find. Merchants committed to business growth need new solutions to overcome these hurdles – and they need value-added resellers (VARs) and other point-of-sale (POS) solution providers to provide guidance and technical expertise to implement them successfully.

Connected workstations that feature terminals or tablets and stands, printers, scales, and online ordering integration increase productivity and efficiency to help merchants future-proof their IT investments.

Providing and adding value to these solutions can also strengthen relationships with your clients and boost your bottom line as you help them use technology to navigate these challenges and achieve success.

But first, what exactly is a connected workstation?

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What is a Connected Workstation?

A connected workstation is a grounding place where POS software connects with multiple hardware devices to create cohesive workflows. Employees or customers can enter and manage orders, purchases, payments, inventory, and more.

In an era where customer expectations and industry demands are continuously evolving, the value of a connected workstation cannot be overstated, as it plays a pivotal role in boosting productivity, optimizing workflow, and, ultimately, driving business success.

The Value of a Connected POS Workstation

Connected workstations have become increasingly vital in the retail and hospitality industries as they greatly help streamline operations and enhance customer experiences. By integrating various devices and applications in one area, businesses can create a seamless, data-driven environment that enables real-time communication, improved order accuracy, and efficient inventory management.

Furthermore, a connected workstation offers a centralized platform for staff to access crucial information, empowering them to make better-informed decisions and provide exceptional service.

Future-proofing these POS or back-of-house workstations can help combat the most significant struggles faced by the hospitality industries:

Online ordering management

Labor shortages

Delivery automation

New payment methods

Let’s dive into each of these issues:
Online Ordering and Delivery

Online ordering and delivery have become necessary to compete in the hospitality industry. By implementing these solutions, your clients can improve cash flow; however, it requires a range of new software and hardware solutions for effective management.

A backend-connected workstation, including printing solutions for labels and receipts for third-party delivery services, can help a restaurant organize these operations, ensuring every customer receives accurate, on-time orders. Additionally, a solution like CloudPRNT gives employees managing online orders and delivery the freedom to print from any location in the restaurant by communicating directly with web-based POS applications.

Find out more about the benefits of creating connected POS workstations by downloading the rest of our free ebook:

The Future-Proof Technology You Need To Create Connected Workstations For Your Industry

Discover how future-proof technology can create optimized workstations to keep your business ahead of the competition.

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December 14, 2022
How Technology Helps Today’s Healthcare Challenges

In recent years, the healthcare industry has been dealing with a storm of challenges. First and foremost has been managing the COVID-19 pandemic. As new variants emerge and surges occur, the Centers for Disease Control (CDC) have continually updated guidelines and recommended new protocols ranging from surge mitigation to optimizing limited personal protective equipment (PPE).

Pandemic pressures have contributed to another healthcare challenge: a growing labor shortage. According to the American Nurses Association (ANA), nurses are retiring or leaving the profession (many citing burnout) in large numbers: an estimated 1 million will retire by 2030. As a result, nursing programs cannot produce enough graduates to keep up with demand and are turning away thousands of qualified applicants because of a shortage of faculty and facilities. Now, nurses and other remaining medical staff are overworked and exhausted.

The stresses of the pandemic and the labor shortage add to a third major challenge: the need to reduce medical errors. On-the-job mistakes range from misdiagnoses and surgical errors to patient misidentification and medication errors (all of which account for between 7,000 and 9,000 US deaths annually). Integrating technology to assist hardworking medical professionals can significantly reduce these tragic errors.

Tech Solutions Help Hospitals, Clinics, and Pharmacies Overcome Challenges

Ever-shifting pandemic protocols, fewer available professionals, and an increased need for efficiency and accuracy are major healthcare pain points. However, technology is available to help clear these hurdles.

Download our free ebook below to find out more!

Healthcare Goes High-Tech: How Technology is Solving Healthcare’s Operational Challenges

The proper technology can help businesses in the healthcare industry streamline workflow and make up for employment shortages, helping to prevent costly errors.

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Check out our Health & Safety Toolbox for the Retail & Hospitality Industries for more info about how Star solutions can help overcome current challenges:

Health & Safety Solutions

November 10, 2022
Conquer Your Omnichannel Strategy with Cloud-Based Solutions

In today’s connected world, dining and shopping experiences are no longer limited to physical restaurants and stores. Restaurateurs and retailers leverage cloud-based, omnichannel order management and fulfillment solutions to reach customers across various mobile and digital channels. In the post-pandemic era of retail and hospitality, technology is critical.

Throughout the pandemic, cloud-based, omnichannel ordering options kept restaurants, stores, and customers connected. In addition, convenience and ease of use helped scale online ordering, curbside pickup, and delivery services, all becoming a mainstay of the modern customer experience.

Discover Today’s Online Ordering Tech

What Does Omnichannel Mean?

Even before the global pandemic, studies have shown that consumers and merchants were pivoting to digital and mobile technologies. As consumers lean into new technologies, retail and restaurant brands must increasingly adapt and compete on multiple fronts to win and retain their customers.

So, what does omnichannel mean, and why is it essential for your business?

Frost & Sullivan, a major consulting firm, has defined omnichannel as “seamless and effortless, high-quality customer experiences that occur within and between contact channels.”

In simpler terms, omnichannel is a more individualized form of retail. It’s a customer-focused business strategy that integrates all channels to provide the perfect experience for the consumer. Patrons connect with businesses online and in person. They order through both. Their experiences from one channel to the next are natural and more tailored to them.

Mass Implementation of Omnichannel Strategy

Beyond being a buzzword, omnichannel strategy is a tactical reality for business owners who can’t afford to get sidelined in the race to fast and secure commerce. Surviving and thriving in the digital-first economy means reaching customers anytime and anywhere, including after hours.

COVID-19 created a renaissance for multiple industries, including hospitality, retail, and the emerging cannabis sector. Stores invited customers to take virtual tours and try cosmetics and apparel in digitally-enabled dressing rooms. Restaurants introduced online ordering and curbside pick-up.

The power of cloud and omnichannel solutions enabled these companies to deliver an uninterrupted experience while driving orders, marketing, and customer service across all channels, platforms, and devices.

Learn About CloudPRNT Tech by Star

The Right Technology for Omnichannel Success

Omnichannel ordering options are an expectation, not an exception. Consumers have become accustomed to patronizing their favorite brands from multiple touchpoints. Our experts have compiled the following list of items needed for developing a consistent brand experience across all channels.

Cloud enablement: Invest in hardware and software that operates with the cloud to ensure your omnichannel strategy runs smoothly.

Single-access view: Create a secure portal where you can monitor all of your channels to
streamline communications and manage operations from one place.

Automated task management: Implement order displays, cloud printing, and other purpose-built
technology to save time and labor by automating basic procedures.

Enhanced connectivity: Select products that connect with the cloud to create a cohesive work
environment and use peripheral connectivity to improve and accelerate business processes.

How to Create a Connected Environment

In 2021, retail e-commerce sales amounted to approximately 5.2 trillion U.S. dollars worldwide. This figure is forecast to grow by 56 percent over the following years, reaching about 8.1 trillion dollars by 2026. In addition, global online food delivery services are poised to reach nearly $344 billion this year, projected to reach more than $466 billion by 2027. With such high ROI at stake, getting products to customers via cohesive online or mobile channels is essential.

Our experts compiled these six products every business should invest in to get the most out of omnichannel ordering. To read about these crucial omnichannel technology solutions, download our free ebook:

Conquering Omnichannel Order Management with Cloud-Based Technology Solutions

Consumers have spoken! The future of retail and hospitality is omnichannel, cloud-based, and connected. Is your business prepared?

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October 21, 2022

Star Micronics Extends Its Line of Acclaimed POS Tablet Display Stands

New versatile tablet display solutions for retail, hospitality, cannabis, and self-service industries.

Somerset, NJ – October 11, 2022 – Star Micronics, a leading manufacturer of mobile, point-of-sale (POS), and customer engagement technologies, is proud to announce the extension of their acclaimed mUnite tablet stand line. Star has added nine new all-steel, ultramodern stand solutions to its ever-expanding portfolio. With two kiosk models, four mounted, and three countertop solutions, Star continues to meet market demand head-on.

For an attractive, sleek addition to your POS countertop, the mUnite EZPOS helps lessen unnecessary bulkiness while providing a stable, secure surface for any Star printer or cash drawer. The mUnite EZ3 and EZ100 perfectly house the popular mC-Print3 and TSP100 series printers. Their cutting-edge design keeps cables off the checkout counter, giving customers a clean, fresh presentation.

The space-saving design of the mUnite Tri-Mount Stand secures three tablets in one area, significantly reducing clutter and adding much-needed protection and stability for valuables. Especially in busy back-of-house operations, this stand is ideal for delivery apps and takeout. The compact Wall Mount discreetly and conveniently affixes to most walls, which is excellent for conferences, hotel check-ins, gyms, or other self-service functions.

The mUnite Mount 7 and Mount 18 are streamlined alternatives to clunky stands and computer monitors, attaching to most countertops at 7- and 18-inches in height. These mounted display stands are perfect for self-service and contactless ordering.

Star’s kiosk solutions boast an attractive, minimalist, yet sturdy design, perfect for retail display or customer check-ins. The mUnite Floor Kiosk Stand stands on its own at 4 feet in height, while the EZ Desk Kiosk Stand sits neatly on any countertop. The weighted bottoms keep the stands in place but can easily be stored. All stands attach to any tablet enclosure with universal VESA mounting.

With a range of tilt and rotation abilities, these solutions work for an array of customer-facing or back-of-house applications, including but not limited to:

Applications

Industries

● Order confirmation

● Self-service and check-in

● Display or welcome message

● Contactless ordering

● Delivery app and takeout management

● Customer-facing terminal for signatures and approvals

● Conferences

● Hotels

● Gyms

● Retail, Boutiques

● Dining Halls

● Doctor/Dentist Offices

● Waiting Rooms

● Restaurants

● And more!

The wave of self-service and omnichannel ordering is growing. With these new mUnite stands, Star Micronics provides protective, stylish solutions to clean up countertops and secure valuable tablets in place. A tidy, professional operation enhances the customer experience and overall brand appeal.

Star’s dedication to its philosophy, “Always Leading – Always Innovating,” has continued to expand its offerings beyond printers, making them a single suite provider for all things POS.

Find Out More >>

Love industry news? Check out our podcast:

Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Dorner
Star Micronics America, Inc.
cdorner@starmicronics.com
848-216-3318

October 12, 2022

Star Micronics With Friends Old & New At VARTECH 2022
Star Micronics is having a blast at VARTECH 2022!

Hosted by BlueStar, the annual VARTECH conference is the prime opportunity for value-added resellers to cultivate thriving and rewarding business relationships with hardware manufacturers and software solution providers. That is precisely what Star Micronics is doing this year in Orlando, FL.

Not only was our Sunday night Patio Soiree a successful opening night reception, but the first day of VARTECH was such an immense joy. To see people we haven’t seen since before the pandemic while making so many amazing new connections has been such a blast, and we don’t want it to end!

Find Out More About Star at VARTECH 2022

“We’re so happy to see attendance up at VARTECH,” says Christin Dorner, Content and Media Manager at Star Micronics. “So many more people are here this year than last, and we’re not only able to connect with old friends, but we’re meeting so many new people, too. Sunday night’s party was fantastic, and we’re looking forward to all the other events Star has lined up!”
Star continues to work hard despite today’s global challenges, showcasing our newest solutions at BlueStar’s VARTECH 2022 in Orlando, FL.

Star Micronics works hard to meet market demand despite ongoing supply-chain issues. We aim to assist channel partners in every way we can and provide innovative benefits to many retail verticals.

We’ve launched many modern point-of-sale (POS) and self-service solutions since the last VARTECH conference, and it’s not stopping now!

At VARTECH 2022, we’re showcasing:

The return of the mPOP® with new direct iOS connectivity for all-day use.

The acclaimed TSP143IV in two models; the TSP143IVUE with Android Open Accessory (AOA) support and a USB/LAN dual interface, and the TSP143IVUW with USB-C and dual-band WiFi connectivity.

A kiosk printing solution that uses repositionable linerless label paper, the SK1-311 SK.

Three models within the mG-T series of POS scales, the mG-T12, mG-T30, & mG-T60; ideal for shops, grocery stores, and farmer’s markets.

The extensive new line of mUnite modern tablet display stands and mounts.

New WiFi-loving models of the popular mC-Print2 & mC-Print3 series; two thermal printing solutions from the state-of-the-art mCollection®.

A wide variety of popular accessories, consumables, and portable thermal printers.

Click the button below to find out more info!

Star at VARTECH 2022
Have fun, everyone!
September 12, 2022
How Star Micronics Is Helping Channel Partners Succeed

Since the pandemic began, value-added resellers (VARs) and technology providers (ISVs, ISOs) in the point-of-sale space have been going through one of the most rewarding and challenging macro environments of their lives. Costs and demand are up, supply is down, and uncertainty seems to be the only constant. Sometimes, we can get too caught up in the details and forget the larger picture.

At Star Micronics, our executive team is always listening. We want to understand the challenges our channel partners face so we can do whatever is in our power to alleviate them. Star is working relentlessly behind the scenes throughout these hardships to help our dedicated channel partners achieve their goals. We believe when we work together, there is nothing we can’t overcome.

Recently, I sat with Mike Hanson, Executive Vice President of Star Micronics America, to get his take on how the industry horizon looks from here.

What areas is Star Micronics investing in to help channel partners succeed?

Star Micronics has been investing in several areas to help channel partners succeed. Following our “Always Leading, Always Innovating” decree, this includes diversifying and expanding our product offerings and bolstering our supply chain operations and sourcing.

To start, we recently launched the new TSP143IV printer. It features Android Open Accessory (AOA) to allow power and communication on a single wired connection for Android, which is highly used in the industry now. Having AOA now complements our wired SteadyLAN power and communication technology for iOS devices. We also re-engineered the design of our mPOP from wireless Bluetooth MFI to wired USB-C MFI, getting more out to market sooner.

As for our supply chain operations and sourcing, Star has experienced unprecedented demand for our products thanks to our partners’ success. Globally, Star has been strategic by transitioning and diversifying our production lines to incorporate additional regions aside from our traditional team, allowing us to expand manufacturing capacity aggressively. Star has vigorously sourced components from available global suppliers to overcome continued semiconductor supply limitations.

How is Star’s product line evolving to meet the needs of today’s channel partners?

Star is dedicated to providing our channel partners with a full solution suite to power their workspaces this year. Thanks to solid relationships with our partners, we have developed complementary products that leverage our advanced software integration tools to provide a complete hardware solution.

The Star solution suite is a cohesive, connected network of products that work together to provide reliable and easy-to-use solutions that support various industries. This gives resellers, retailers, and channel partners products that offer years of use and support from a single supplier. The Star suite enables resellers to purchase printers and related peripherals (like scales, barcode scanners, cash drawers, etc.) in one place. Fewer vendors to manage makes it easier for channel partners.

What new programs and services does Star offer that can benefit channel partners?

Star is blessed to have the industry’s best group of dedicated distribution partners who have truly shined during the recent supply chain challenges to meet resellers’ needs. To support these incredible channel partners, we established our Empower Partner Program. The Empower Program’s introduction has successfully reestablished value and price parity for our resellers.

Last year, we enhanced the program with the addition of loyalty benefits. These benefits reward resellers that provide a variety of products from the Star solution suite. We recognize the long-term value of every reseller offering our complete suite, such as our printers, cash drawers, scanners, scales, stands, paper, warranties, and other Star products. As a result, full solution suite resellers are rewarded at the same level as a large volume reseller that may only sell Star printers.

As we head into the second half of 2022, is there any advice or insight Star can provide to channel partners?

As we move into the second half of 2022 and beyond, we are seeing some improvements in semiconductor and component availability. Gradually, this will help recover product shortages, which is good news for all.

Conversely, the macroeconomic situation is unstable as we feel the impact of inflation, high oil prices, and global unrest. It’s tough to see when logistics, components, and manufacturing costs will stabilize, making it difficult to imagine when pre-pandemic prices will return.

We want every channel partner to know that Star is working hard behind the scenes to reduce transportation costs while implementing new software solutions to improve the accuracy and visibility of product availability. We are also expanding our resources to support our partners in any way we can.

Please take some time to learn about the many new solutions Star has just introduced, and look forward to more “Always Leading, Always Innovating” products and services that will help our partners continue to flourish.

Star’s Latest Solutions

TSP143IV

This futureproof printing solution provides maximum connecting flexibility with added features like support for the Android Open Accessory (AOA) protocol and a USB/LAN Dual Interface (TSP143IVUE) or WLAN capability with a dual-band wireless connection (TSP143IVUW).

Learn More >

mC-Print21W & 31W

Our ultimate 2″ mC-Print21W and 3″ mC-Print31W thermal printers are now available with WiFi capability. Whether you need to use 2.4GHz or 5GHz bandwidth, these sleek, space-saving technologies keep your business connected.

Find Out More >

1D/2D Barcode Scanners

Star’s IP-rated premium scanner line includes a desktop scanner, a handheld scanner, and a wireless handheld scanner, so however you need to get the job done, it’s sure to be quick and reliable. Find the perfect one for your business.

See Our Scanner Line >

mUnite Tablet Stands & Mounts

Star Micronics is proud to offer both function and style with its mUnite tablet display solution stands, kiosks, and mounts. Built to accompany a vast array of printers, cash drawers, scales, and peripherals, these modern, all-steel stands unify your point-of-sale while protecting your valuables.

Browse Our Collection >

mG-T POS Scales

Star’s new line of three NTEP and Measurement Canada certified scales are trade-ready and effortless to set up, connecting to your POS system via Bluetooth or Serial connectivity. Plus, they integrate easily with Star SDK, so you’ll be back doing what you do best.

Learn More >

Star Micronics Cloud Services

By connecting Star printers to Cloud Services, Star has created a practical, developer-friendly platform for more efficient, connected, and intelligent systems. For business owners and technology providers alike, Star’s Cloud Services can be used for device management, receipt customization, and cloud-based data access.

See What’s Available >

SK1-311 SK

This 3″ linerless label kiosk printer is compact and lightweight, ideal for the food and travel industries or any self-service application. Linerless labels are an alternative to silicone-lined labels or tape and are more eco-friendly with less waste.

Find Out More >

Can’t get enough industry news?

Explore the Star Blog

July 1, 2022

Tag: POS Hardware

Designed for select tablet display stands and pole mounts, the recently launched mUnite Printer Shelf attachment offers an affordable and flexible solution for kiosk printing needs.

Love industry news? Check out our podcast:

Star’s Standard Warranties

Standard Warranty Periods by Product Type

Star’s Supplemental Warranties and Programs

Swap-A-Star®

Extend-A-Star®

Supplemental Warranty Lifecycle

How To Create a Connected Workstation in 5 Easy Steps

Invest in the Trusted POS Hardware Provider

Interested in integrating with Star Micronics?

Popular POS Accessories by Star Micronics

1. Receipt Printer Accessories

2. Kiosk Accessories

3. Portable Printer Accessories

4. Barcode Scanners

5. POS Scale Accessories

6. Cash Drawer Accessories

7. Customer Displays

Accessorize Your POS with Star

The Ultimate Guide to Accessorizing the Point of Sale

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7 Features to Look for in the Best Tablet Stand

Secure Tablet Mounting

Clean Cable Management

Enclosure Option

Compatibility with a Variety of Printers

Sturdy & Made to Last

Easy Installation & Readily Available Support

Business-Boosting Features

Star’s mUnite Tablet Display Stands

Universal VESA Mounting

Clean Cable Management

Easy to Tilt for Customer Interactions

Supports Two Screens

Discover mUnite

Discover which tablet stand by Star is right for you:

What is a Connected Workstation?

The Value of a Connected POS Workstation

Online Ordering and Delivery

The Future-Proof Technology You Need To Create Connected Workstations For Your Industry

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Tech Solutions Help Hospitals, Clinics, and Pharmacies Overcome Challenges

Healthcare Goes High-Tech: How Technology is Solving Healthcare’s Operational Challenges

Check out our Health & Safety Toolbox for the Retail & Hospitality Industries for more info about how Star solutions can help overcome current challenges:

What Does Omnichannel Mean?

Mass Implementation of Omnichannel Strategy

The Right Technology for Omnichannel Success

How to Create a Connected Environment

Conquering Omnichannel Order Management with Cloud-Based Technology Solutions

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New versatile tablet display solutions for retail, hospitality, cannabis, and self-service industries.

Love industry news? Check out our podcast:

Star Micronics is having a blast at VARTECH 2022!

Star continues to work hard despite today’s global challenges, showcasing our newest solutions at BlueStar’s VARTECH 2022 in Orlando, FL.

Have fun, everyone!

What areas is Star Micronics investing in to help channel partners succeed?

How is Star’s product line evolving to meet the needs of today’s channel partners?

What new programs and services does Star offer that can benefit channel partners?

As we head into the second half of 2022, is there any advice or insight Star can provide to channel partners?

Star’s Latest Solutions

TSP143IV

mC-Print21W & 31W

1D/2D Barcode Scanners

mUnite Tablet Stands & Mounts

mG-T POS Scales

Star Micronics Cloud Services

SK1-311 SK

Can’t get enough industry news?

The Ultimate Guide to Accessorizing
the Point of Sale