Tag: QSR & Fast Casual

  • Star Micronics to Showcase POS Hardware, Partner Integrations, and the New mC-Connect Drawer at RetailNOW 2026

    Star Micronics to Showcase POS Hardware, Partner Integrations, and the New mC-Connect Drawer at RetailNOW 2026

    Visit Booth 631 to see the new mC-Connect Drawer, cloud printing, multifunction labeling, kiosk barcode scanning, and live demonstrations with MagTek and Logic Controls.

    Las Vegas, NV – July 17, 2026 – Star Micronics, a global leader in point-of-sale (POS) hardware, cloud printing, and labeling technology, will exhibit at RetailNOW 2026, the retail IT channel’s #1 trade show, education conference, and networking event. The show takes place July 26–28 at Caesars Forum in Las Vegas. Visitors to Booth 631 can explore Star’s latest POS hardware through live demonstrations with leading technology partners.

    RetailNOW attendees will see Star hardware working alongside software and payment technologies used across retail and hospitality.

    Featured Solutions at Booth 631

    Attendees can explore Star’s latest POS hardware and cloud technologies, including:

    • The new mC-Connect Drawer: Modernize any cash drawer with USB, Ethernet, Wireless LAN, and Bluetooth® Low Energy connectivity, enabling direct communication with today’s POS systems, tablets, and mobile devices.
    • Cloud Printing Solutions: CloudPRNT Next and StarIO.Online simplify cloud printing for online ordering, web applications, and multi-location deployments. From direct cloud communication using MQTT to fully managed cloud printing with remote device management, Star offers flexible options for cloud-connected POS environments.
    • Multifunction Labeling Solutions: The mC-Label2 and mC-Label3 support receipts, linerless labels, die-cut labels, and continuous media from a single device, allowing businesses to print food safety labels, order labels, barcode labels, receipts, and more.
    • Kiosk Barcode Scanning: Star’s fixed-mount kiosk barcode scanners, the NLS-FM431 and the NLS-FM3280, provide fast, hands-free scanning of 1D and 2D barcodes from printed labels and mobile devices for self-service kiosks, lockers, and customer-facing terminals.
    • Enterprise POS Hardware: From receipt printers and cash drawers to barcode scanners and cloud-connected peripherals, Star’s hardware portfolio supports retail, restaurant, grocery, healthcare, cannabis, and hospitality applications.

    Live Partner Demonstrations

    Star will feature several integrated demonstrations throughout the show.

    • One Touch Label with Logic Controls KitchenGO KDS and the mC-Label3: See Logic Controls’ KitchenGO KDS working with Star’s mC-Label3 multifunction printer to demonstrate the One Touch Label feature. Kitchen staff can generate labels directly from the KDS as orders move through production, helping identify orders and improve fulfillment accuracy.
    • Direct Cash Drawer Control with MagTek and the mC-Connect Drawer: MagTek will demonstrate the mC-Connect Drawer, showing how payment devices and POS systems can control cash drawers directly without requiring a printer connection.

    Star Solutions Featured Throughout the Show Floor

    Attendees can also see Star solutions featured at the following partner booths:

    “RetailNOW brings together the channel partners, ISVs, and solution providers that help businesses deploy POS technology every day. This year, we’re demonstrating how our hardware works alongside leading software and payment providers, from the new mC-Connect Drawer and cloud printing to multifunction labeling and kiosk technologies, showing how these technologies work together in real-world deployments.”

    Meet the Star Team at RetailNOW 2026

    Francis Angoyar, Sales Accounts Executive at Star Micronics, will participate in a speaking session at the ScanSource booth on Monday, July 27, from 11:45 a.m. to 11:55 a.m., where attendees can ask questions about Star’s POS hardware and integrations.

    Star is also proud to support the Women in Technology (W2W) community at RetailNOW. Joey Richholt, Director of Human Resources at Star Micronics, will serve as a panelist during Martinis & Mentorship: The Perfect Cocktail Mixing Career Advice, Authentic Connections, and Lasting Success, taking place on Sunday, July 26, from 7:00 p.m. to 8:00 p.m.

    Visitors are encouraged to stop by Booth 631 to see the demonstrations, meet with the Star team, and learn more about Star’s latest POS hardware and cloud technologies.

    To schedule time with the Star team or for more information, contact sales@starmicronics.com.

    Can’t get enough industry news?

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    cdorner@starmicronics.com
    848-216-3318

  • Operandio and Star Micronics Standardize Food Safety Labeling for Multi-Location Restaurants

    Operandio and Star Micronics Standardize Food Safety Labeling for Multi-Location Restaurants

    Operandio integrates with Star’s mC-Label2 and mC-Label3 multifunction label printers to help multi-location restaurants simplify and improve food safety labeling workflows.

    Somerset, NJ – July 14, 2026 – Star Micronics, a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions, today announced its integration with Operandio, an AI-powered operations platform for franchise and multi-unit restaurant networks. By combining Operandio’s digital food safety and operations platform with Star’s mC-Label2 and mC-Label3 multifunction label printers, restaurants can generate and print food safety labels directly from digital HACCP and food preparation workflows, helping improve operational control, traceability, and compliance across every location.

    Digital Food Safety from Preparation to Compliance

    Food safety depends on consistent execution throughout the day. Yet many restaurants still rely on handwritten labels, paper checklists, and manual processes that can introduce errors and make compliance more difficult.

    Operandio helps restaurants digitize HACCP procedures, food safety programs, temperature monitoring, operational checklists, corrective actions, and employee training through a single platform. By replacing paper-based processes with real-time digital workflows, restaurant operators gain greater visibility into daily execution while helping teams maintain consistent food safety standards across locations.

    Automated Labeling Where Food Safety Happens

    Through its integration with Star’s mC-Label2 and mC-Label3 printers, Operandio enables kitchen staff to print labels for prep, food rotation, expiration, allergen, and product identification directly from the application at the point of preparation.

    Restaurants can:

    • Print food safety labels directly from digital workflows
    • Replace handwritten labels with clear, consistent printed output
    • Standardize food safety labeling across multiple locations
    • Support HACCP procedures with accurate, time-sensitive labeling
    • Improve product traceability and inspection readiness
    • Reduce manual labeling during food preparation

    Designed for demanding kitchen environments, the compact mC-Label2 fits easily into space-constrained prep stations with its front-loading, front-exit design, while the mC-Label3 supports label widths up to 3 inches for applications requiring larger label formats. Both printers support linerless and die-cut media, and feature tool-free maintenance to help minimize downtime in busy kitchen environments.

    “The Star mC-Label printer is an exceptionally versatile tool that brings both durability and flexible connectivity to the kitchen environment. At Operandio, we value partnering with experienced teams like Star Micronics that deliver reliable hardware to support consistent food safety and day-to-day restaurant operations.”

    “Digitizing food safety is only part of the equation. Restaurants also need a dependable way to turn those digital workflows into clear, accurate labels at the point of preparation. That’s where our mC-Label printers help complete the process.”

    Built for Multi-Unit Restaurant Operations

    Beyond food safety, Operandio provides restaurant operators with a centralized platform to recruit, onboard, train, operate, and maintain compliance across franchise and multi-location businesses. The platform digitizes standard operating procedures, inspections, equipment management, employee training, and daily tasks, giving restaurant operators greater visibility into execution across every location.

    To learn more about Star Micronics solutions, visit starmicronics.com.

    To explore Operandio, visit operandio.com.

    Can’t get enough industry news?

    Operandio Logo

    Operandio is an AI-powered operations platform built for franchise and multi-unit restaurant networks. The platform helps operators recruit, onboard, train, operate, and maintain compliance through a single system that digitizes food safety, task management, employee training, equipment management, and operational procedures. Founded in Australia with a North American headquarters in Utah, Operandio helps restaurant organizations improve consistency, accountability, and visibility across every location.

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    cdorner@starmicronics.com
    848-216-3318

    Media Contact:

    David Rigbye
    Operandio Pty Ltd.
    david@operandio.com
    213-863-1339

  • The Benefits of Durable, Reliable Commercial Label Printers

    The Benefits of Durable, Reliable Commercial Label Printers

    Commercial label printers play an important role in how businesses identify products, communicate workflow information, maintain regulatory compliance, and track inventory. From retail and restaurants to healthcare and fulfillment, labels help employees and customers access important information quickly and consistently.

    When a label printer fails, those workflows can slow down. Orders may be delayed, inventory may become harder to track, and important product or compliance information may not be available when needed.

    For businesses that rely on labeling throughout daily operations, choosing a durable and reliable commercial label printer can help reduce downtime, support high-volume workflows, and keep labeling processes consistent across the business.

    Table of Contents

    What Makes a Label Printer Durable and Reliable?

    The durability and reliability of a commercial label printer depend on both its physical construction and its internal components. A printer designed for daily commercial use should be built to handle frequent printing, different media types, and the environmental conditions where it will operate.

    Key factors that affect durability and reliability include:

    • Printhead lifespan: The printhead is one of the most important components in any label printer. Longer-life printheads help maintain consistent print quality and reduce replacement frequency.
    • Cutter durability: In high-volume environments, the cutter may operate thousands of times per day. Durable cutters help reduce jams and incomplete cuts.
    • Media path design: A well-designed media path helps labels feed smoothly and reduces misfeeds, jams, and wasted labels.
    • Housing materials and construction: Commercial environments may expose printers to heat, humidity, dust, or cleaning chemicals. Durable materials help the printer withstand these conditions.
    • Stable connectivity: Reliable wired, wireless, or cloud connectivity helps prevent missed print jobs and keeps workflows moving.
    • Maintenance accessibility: Printers designed for easy cleaning, media changes, and component replacement are often easier to maintain and less likely to experience preventable downtime.

    Reliable commercial label printers are typically characterized by consistent print quality, fewer jams, stable connectivity, and components designed for long-term use.

    Choosing a Label Printer for Commercial Environments

    Choosing a commercial label printer starts with understanding where and how it will be used. In addition to supporting the label types your operation requires, the printer should be built for the environment where it will operate.

    Commercial environments can expose printers to heat, humidity, dust, frequent handling, and cleaning chemicals. A printer designed for these conditions is less likely to require frequent repairs or replacement, which can help reduce long-term ownership costs.

    When evaluating a commercial label printer, consider the following:

    Printer Form Factor for Different Workspaces

    Printer design affects where and how employees use it. Front-loading and top-loading designs can make media changes easier in tight spaces, while wall-mounting options may help free up counter space in kitchens, prep stations, or healthcare environments.

    The right form factor depends on the workflow and available space.

    High-Volume Printing for Demanding Workloads

    Some environments require continuous, high-speed printing throughout the day. This may include labeling restaurant orders, retail inventory, shipping packages, patient medications, or kiosk-generated labels.

    A commercial label printer should be designed to keep up with the expected print volume without frequent jams, cutter failures, or overheating.

    The Benefits of Durable, Reliable Commercial Label Printers - Catering

    Support for Multiple Label Types

    Commercial labeling needs often vary by application. Some workflows use linerless labels, while others require die-cut labels, receipts, or permanent adhesive labels.

    A multifunction label printer can support multiple media types from a single device, allowing businesses to standardize hardware across different workflows while reducing the number of printer models they manage.

    Reliable Connectivity

    A commercial label printer should maintain stable wired, wireless, or cloud-based connections depending on how the business operates.

    For cloud-connected workflows, reliable communication between software and printers is especially important to prevent delayed or missed print jobs.

    Easy setup also matters, especially for wireless environments. Features like BLE-assisted Wi-Fi setup, available on Star’s mC-Label2 CWBi models, can help employees connect printers quickly using a smartphone or tablet without complex network configuration.

    Easy Printer Maintenance

    Routine cleaning and maintenance help prevent adhesive buildup, cutter jams, and print quality issues. Commercial label printers designed with tool-free maintenance, simple media loading, and clear cleaning instructions can make routine upkeep easier for employees and reduce preventable downtime.

    The mC-Label2 multimedia printer by Star Micronics features user-friendly, tool-free maintenance.
    The mC-Label series by Star Micronics has tool-free, super easy maintenance.

    Why Durable and Reliable Printers Matter in Daily Operations

    In many businesses, labels are part of daily workflows. When a label printer stops working, those workflows can slow down or stop entirely.

    In a QSR kitchen, a printer failure can delay order packaging or delivery handoff. In an ecommerce fulfillment center, it can interrupt shipping and inventory tracking. In healthcare, missing labels on medications, patient records, or specimens can create serious operational and compliance issues.

    Reliable commercial label printers help reduce these risks by supporting consistent print quality, stable connectivity, and dependable performance during high-volume use.

    Over time, printer durability also affects ownership costs. A printer built for its environment is less likely to require frequent repairs, component replacements, or full device replacement. This can help businesses reduce downtime, maintain labeling consistency, and extend the useful life of their equipment.

    Explore Star Micronics Commercial Label Printers

    Choosing the right commercial label printer starts with understanding your environment, print volume, media requirements, connectivity needs, and maintenance expectations. The right printer should match the demands of your workflow and the types of labels your business relies on every day.

    Star Micronics offers a range of commercial label printers designed for retail, restaurant, healthcare, fulfillment, and other high-volume environments. From multifunction label printers that support linerless, die-cut, and receipt printing to purpose-built sticky linerless label printers, Star provides options for a wide range of labeling applications.

    Explore Star’s Labeling Solutions and Receipt and Label Media to learn more, or contact Star Micronics for help choosing the right commercial label printer for your business.

    Learn More About Star Label Printers

    Frequently Asked Questions About Label Printer Durability and Reliability

    What features make label printers more durable for commercial environments?

    Durable commercial label printers are typically built with long-life printheads, durable cutters, strong housing materials, stable connectivity, and media paths designed to reduce jams and misfeeds. Easy maintenance access also helps keep the printer operating consistently over time.

    How do durable label printers reduce downtime?

    Durable printers reduce downtime by using components designed for frequent, high-volume use. Printers built for harsh environments, such as hot restaurant kitchens or healthcare settings with frequent cleaning, are less likely to fail or require frequent repair. Long-life printheads and cutters also reduce replacement frequency.

    What should businesses look for in a high-volume commercial label printer?

    Businesses should look for print speed, cutter durability, media compatibility, reliable connectivity, and maintenance accessibility. The printer should be designed for the expected daily print volume and the environment where it will operate.

    Why is label printer maintenance important for reliability?

    Routine maintenance helps prevent adhesive buildup, cutter jams, print quality issues, and media misfeeds. Cleaning the printer regularly helps ensure labels remain readable and barcodes scan correctly.

    Can durable label printers support wireless and cloud connectivity?

    Yes. Many commercial label printers support wired, wireless, and cloud-based connections. Features like BLE-assisted Wi-Fi setup can also make wireless deployment faster and easier for employees.

    How do multifunction label printers improve commercial workflows?

    Multifunction label printers can support receipts, linerless labels, die-cut labels, and other media types from a single device. This helps businesses reduce the number of printer models they manage while supporting different workflows with one platform.

    Why does media compatibility matter in commercial label printing?

    Different workflows require different label formats and adhesive types. Choosing a printer that supports the required media helps ensure consistent printing, proper label application, and reliable performance.

    How do durable label printers lower the total cost of ownership?

    Durable label printers can reduce repair costs, extend equipment lifespan, and minimize downtime. Over time, this can lower replacement frequency and reduce interruptions to daily operations.

    Are linerless label printers reliable for high-volume environments?

    Yes. Linerless label printers are commonly used in high-volume environments because they allow for faster application and fewer media roll changes. Since linerless labels do not use backing paper, they also reduce waste and help keep workspaces cleaner.

    What industries benefit most from durable commercial label printers?

    Durable commercial label printers are commonly used in retail, restaurants, ecommerce fulfillment, healthcare, pharmaceuticals, manufacturing, airports, and logistics. Any business that depends on consistent labeling can benefit from a printer designed for long-term, high-volume use.

  • 9 Restaurant Labels that Improve KDS Workflows

    9 Restaurant Labels that Improve KDS Workflows

    A kitchen display system (KDS) helps restaurants manage orders digitally by sending information from the point of sale (POS) system directly to food preparation stations. This gives kitchen teams real-time visibility into incoming orders, modifiers, and fulfillment priorities for dine-in, drive-thru, pickup, and delivery channels.

    However, once food preparation begins, orders move through physical workflows. Items are prepared, packaged, staged, picked up, and delivered. Restaurant labels for KDS workflows help carry order information beyond the screen, ensuring important details remain attached to the order throughout preparation, packaging, pickup, and delivery.

    From beverage labels and allergy alerts to catering labels and tamper-evident seals, the right labels help restaurants extend KDS communication throughout the operation.

    Table of Contents

    What Are Restaurant Labels for KDS Workflows?

    A kitchen display system (KDS) manages order information digitally, but restaurant operations still depend on physical workflows. Orders move through multiple stages before reaching the customer, including:

    • Food preparation
    • Beverage preparation
    • Packaging
    • Expo
    • Pickup
    • Delivery

    Restaurant labels for KDS workflows help carry order information beyond the screen and keep it attached to the order as it moves through these stages.

    As orders move between stations, labels can communicate customer names, modifiers, allergy information, beverage customizations, pickup instructions, delivery details, and other important information. Keeping these details visible throughout preparation and fulfillment reduces reliance on verbal communication and helps teams coordinate complex dine-in, drive-thru, pickup, and delivery operations.

    Restaurant Label Workflow

    Types of Restaurant Labels for KDS Workflows

    A KDS communicates order information digitally, but labels help carry that information through food preparation, packaging, pickup, and delivery. Different types of restaurant labels support different stages of the workflow, helping employees identify orders, manage modifications, communicate food safety information, and direct completed orders to the correct destination.

    1. Drive-Thru and Takeout Labels

    An integrated system can generate labels along with sending orders to the KDS from the drive-thru, online ordering platform, or self-ordering kiosk. Labels can be applied to trays, containers, cups, or bags so order information remains attached to the order throughout preparation and fulfillment. Labels also ensure the team directs the order to the right place, whether the front counter, the drive-thru, or order pickup.

    2. Allergy and Exception Order Labels

    Allergies and food sensitivities have become more common, requiring special order preparation so diners can safely enjoy their meals. Furthermore, many customers have strong food preferences and request items prepared in specific ways.

    Allergy and exception order labels help ensure modifications remain visible as the order moves between preparation, packaging, and pickup stations. Exception order labels clearly inform food prep of changes to the way they typically prepare menu items. They also flag orders for the expeditor, server, or take-out counter worker that the kitchen prepared the order as the customer requested.

    3. Made-to-Order Food Labels

    Although a KDS has become a standard tool in quick service restaurants (QSRs), this technology offers benefits to the whole range of food service environments. When a store or café sells made-to-order (MTO) items, labels include vital information that helps customers make informed decisions and to keep the business in compliance.

    MTO food labels can include product name, description, ingredients, nutrition information, and allergen or dietary restriction alerts. Businesses can also customize MTO food labels with branding elements such as their name and logo.

    4. Beverage and Barista Labels

    Customers have strong opinions about how they want their coffee, espresso, or tea orders, requesting various types of milk, creamer, sweetener, flavors, and other options. Beverage orders often include customizations such as milk selections, flavors, sweeteners, and preparation instructions.

    Labels help baristas identify these details quickly and keep drinks matched to the correct customer throughout preparation and pickup. Labels with each detail of the order simplify order prep, and repositionable labels can follow orders from the POS system, to order prep, and then to the customer’s cup.

    5. Product ID and Barcode Labels

    Tracking prepared items or MTO foods can help shops manage their inventory, reduce shrinkage, and minimize waste. Barcoded labels generated during KDS workflows allow employees with scanners to capture data as items are placed into coolers or display cases, including their sell-by dates. Clear, reliable barcode labels also give shops a way to track ingredients’ sources in case of a recall and for fast price scanning at the checkout.

    6. Catering Labels

    If a restaurant or store offers catering, labels printed during KDS workflows can flag orders for the items they need for completeness, such as condiments, trays, or utensils. Labels can also include food safety instructions, nutrition information, allergen warnings, and serving instructions.

    7. Nutrition and Calorie Labels

    The FDA requires food service companies to provide nutrition facts to consumers. Although not every dine-in or take-out order has a nutrition label, restaurants must provide calorie counts and ingredient information on request. Restaurants can simplify this process with templated labels that employees print during packaging or order assembly.

    8. Order Verification and QC Labels

    Once an order is packaged, an expeditor or other restaurant employee cannot easily verify that every item is present by looking at the sealed bag alone. Some restaurants add a POS scale to the workflow to help verify order completeness before pickup or delivery.

    A typical order verification workflow may include:

    1. Package the order
    2. Weigh the completed bag
    3. Compare the weight to the expected total shown on the order label
    4. Investigate any significant discrepancies
    5. Release the order for pickup or delivery

    If the actual weight differs from the expected weight, employees can review the order and correct missing or incorrect items before the customer receives it. Combined with restaurant labels for KDS workflows, weight-based verification provides another checkpoint to help restaurants catch errors before orders leave the store.

    9. Tamper-Evident Labels

    When the kitchen team closes a package, they can add a tamper-evident label as the final step. Tamper-evident labels help indicate whether a bag or container has been opened after packaging. They are commonly used for delivery and pickup orders where food safety and package integrity are important.

    Restaurant Label Types

    How to Choose the Right Type of Restaurant Label for KDS Workflow Stages

    The right restaurant label depends on both the media type and adhesive required for the workflow. Some KDS applications benefit from linerless labels for fast application, while others require die-cut labels, repositionable adhesives, or permanent tamper-evident labeling.

    Linerless Labels

    • No liner backing
    • Fast application
    • Reduced waste
    • Great for:
      • beverage labels
      • takeout labels
      • pickup labels
      • food container labels

    Die-Cut Labels

    • Individual label shapes/sizes
    • Consistent placement
    • Useful for:
      • nutrition labels
      • product identification
      • barcode labels
      • made-to-order food labels

    Repositionable Linerless Labels

    • Diamond adhesive (light tack) or full coverage (stronger)
    • Can be removed and reapplied without residue
    • Useful for:
      • beverage workflows
      • food prep trays
      • staging areas
      • internal order tracking

    Permanent Linerless and Tamper-Evident Labels

    • Remain attached
    • Show evidence of removal
    • Useful for:
      • delivery bag seals
      • packaged foods
      • barcode labels
      • food safety workflows

    Features to Look for in Restaurant Label Printers for KDS Workflows

    Choosing the right restaurant label printer is just as important as selecting the right label media. KDS workflows often support food preparation, beverage stations, packaging, pickup, and delivery operations, so label printers should be able to support a variety of applications and deployment environments.

    Multimedia Printing

    Printers that support multiple media types, including linerless labels, die-cut labels, and receipts, allow restaurants to standardize hardware across stations. A multifunction printer can support different workflows without requiring separate printer models for each application.

    Linerless Label Support

    Linerless labels help reduce liner waste and counter clutter while supporting high-volume labeling workflows. Restaurants planning to use linerless labels should choose a printer designed specifically for linerless media.

    Cloud Printing Capabilities

    Cloud-connected printers can receive print jobs directly from KDS software, online ordering platforms, and cloud-based applications without relying on local print servers.

    Support for Multiple Adhesive Types

    Different workflows require different label adhesives. Restaurants may use repositionable labels for beverage preparation and internal workflows, while delivery and packaging applications may require permanent or tamper-evident labels.

    Fast Print Speeds

    High-volume kitchens depend on labels being available when needed. Fast print speeds help prevent delays during peak ordering periods and support continuous order flow.

    KDS and POS Compatibility

    Restaurant label printers should work with KDS software, POS systems, cloud platforms, and the operating systems used throughout the business. Compatibility can simplify deployment, support, and long-term maintenance.

    User-Friendly Maintenance

    Restaurant environments are busy, and printer maintenance is often handled by store-level employees. Features such as tool-free maintenance, easy media loading, user-replaceable components, and guided cleaning procedures can help reduce downtime and keep printers operating reliably.

    Star Micronics Label Printers for KDS Workflows

    Restaurants use a variety of labels throughout KDS workflows, including beverage labels, allergy labels, barcode labels, catering labels, order verification labels, and tamper-evident labels. Supporting these applications requires printers that match the media, adhesive, and workflow requirements of the operation.

    Star Micronics offers several printer options for restaurant labels used with KDS systems, including:

    mC-Label3 Multifunction Printer

    The mC-Label3 supports receipts, die-cut labels, repositionable linerless labels, and permanent linerless labels from a single printer platform. This makes it a good choice for restaurants looking to standardize printing across multiple stations.

    The Star Micronics mC-Label3 is a versatile multifunction printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

    Discover the mC-Label3 >

    mC-Label2 Multifunction Printer

    The mC-Label2 provides support for a wide range of label and receipt media in a compact design, making it suitable for food preparation, packaging, pickup, and other labeling applications.

    The mC-Label2 packs powerful features into a compact, front-loading design, including 300 dpi resolution, support for linerless, die-cut, receipt, and continuous media, and connectivity options like USB-C, LAN, WLAN, Bluetooth, and Apple MFi-certified pairing (X4 models only).

    Explore the mC-Label2 >

    TSP143IV SK Sticky Linerless Label Printer

    The TSP143IV SK is designed specifically for sticky linerless label printing and is commonly used for beverage labeling, food container labeling, pickup workflows, and other applications where repositionable labels are beneficial.

    The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.

    Find out more >

    Whether a restaurant is deploying a new KDS or expanding existing workflows, selecting the right label printer helps ensure order information remains visible from preparation through pickup or delivery.

    The Missing Link in KDS-Driven Restaurant Workflows

    This eBook shows how labeling extends KDS accuracy into real-world workflows, helping restaurants and retailers improve fulfillment, accountability, and consistency across all ordering channels.

    Contact Star Micronics to learn more about restaurant label printers for KDS workflows.

    Frequently Asked Questions About Restaurant Labels for KDS Workflows

    What are restaurant labels used for in KDS workflows?

    Restaurant labels help carry order information through physical kitchen workflows after orders appear on a kitchen display system (KDS). They support food prep, packaging, pickup, delivery, catering, and labeling compliance workflows.

    How do restaurant labels support KDS workflows?

    A KDS communicates order information digitally, while labels help keep that information attached to the order itself as it moves through prep stations, expo, packaging, pickup, and delivery.

    What types of restaurant labels are commonly used with KDS systems?

    Restaurants commonly use:

    • Drive-thru and takeout labels
    • Allergy and exception order labels
    • Beverage labels
    • Product ID and barcode labels
    • Catering labels
    • Nutrition labels
    • Tamper-evident labels
    • Order verification and QC labels

    Different labels support different stages of the workflow.

    What is the difference between linerless and die-cut restaurant labels?

    Linerless labels print continuously without backing paper, helping reduce waste and clutter in high-volume kitchens. Die-cut labels are individually separated and are often used for applications requiring specific label sizes or permanent adhesion.

    Why are linerless labels popular in restaurant kitchens?

    Linerless labels help reduce liner waste, improve workflow efficiency, and minimize clutter on prep counters and floors. They are especially useful in fast-paced restaurant and QSR environments.

    What information should restaurant labels include?

    Depending on the workflow, restaurant labels may include:

    • Order details
    • Customer names
    • Allergens or dietary restrictions
    • Beverage customizations
    • Nutrition information
    • Barcodes or QR codes
    • Sell-by dates
    • Pickup or delivery details

    Why are allergy and exception order labels important?

    Allergy and exception order labels help kitchen staff quickly identify orders that require modified preparation. These labels support safer food handling and help reduce communication breakdowns during busy service periods.

    How do tamper-evident labels support delivery workflows?

    Tamper-evident labels help show customers that delivery bags or food containers have not been opened after packaging. They also help restaurants maintain more secure and organized delivery workflows.

    Can restaurant labels be printed automatically from a KDS?

    Yes. Many KDS workflows automatically trigger label printing when orders are received, bumped to another prep stage, packaged, or prepared for pickup or delivery.

    What should restaurants look for in a label printer for KDS workflows?

    Important features include:

    • Multimedia printing support
    • Linerless compatibility
    • Fast print speeds
    • Compact design
    • Cloud printing capabilities
    • Easy KDS integration
    • Support for repositionable and permanent labels

    Why are multimedia label printers useful in restaurants?

    Multimedia label printers can print receipts, linerless labels, and die-cut labels from a single device. This helps restaurants standardize hardware across stations and reduce the number of printer models they manage.

    How do cloud-connected label printers support KDS workflows?

    Cloud-connected printers can receive print jobs directly from KDS software or online ordering platforms without relying on local print servers. This simplifies deployment and supports multi-location restaurant operations more efficiently.

  • Bisphenol-Free Thermal Paper: What Businesses Need to Know

    Bisphenol-Free Thermal Paper: What Businesses Need to Know

    Thermal paper has long been a staple in point-of-sale printing, but the conversation around receipt paper and thermal media is evolving quickly. As more businesses evaluate sustainability initiatives, regulatory requirements, and operational standards, many are reassessing the materials used for receipts, labels, tickets, and foodservice workflows.

    For businesses that rely on thermal printing, understanding the differences between BPA-free, BPS-free, and bisphenol-free thermal paper has become increasingly important. From retail and restaurants to healthcare and logistics, operators are looking for thermal media that supports reliable printing performance while aligning with broader compliance and sustainability goals.

    Whether your business prints receipts, barcode labels, linerless labels, or tickets, now is the time to understand how thermal media is changing and what to consider when evaluating paper suppliers and printing solutions.

    Table of Contents

    What Is Bisphenol-Free Thermal Paper?

    Traditional thermal paper uses heat-sensitive coatings that react with the thermal print head to produce printed text and images. For many years, BPA (bisphenol A) was commonly used in thermal paper formulations. As concerns around BPA increased, many manufacturers transitioned to BPS (bisphenol S) or other alternative chemistries.

    Today, many businesses are specifically looking for:

    • BPA-free receipt paper
    • BPS-free receipt paper
    • Bisphenol-free thermal paper
    • Eco-friendly thermal media
    • Prop 65 compliant paper

    Modern thermal media options may use alternative developers and materials designed to support evolving sustainability and compliance initiatives while maintaining the print quality and reliability businesses expect from thermal printing systems.

    Star Eco and Star Blue Eco media are produced using materials with no intentionally added BPA or BPS, supporting more mindful material selection across retail, hospitality, and foodservice operations.

    Why High-Contact Industries Are Paying Attention

    Thermal paper and labels are handled constantly throughout the day in many business environments, especially in industries where receipts, tickets, food labels, and packaging workflows are central to daily operations.

    As conversations around thermal media have evolved, many businesses have started evaluating whether receipt paper and labels contain added bisphenols such as BPA or BPS, particularly in workplaces where employees frequently handle thermal media throughout their shifts.

    This is especially relevant in industries such as:

    In response, many manufacturers now offer thermal paper and label media made without intentionally added BPA or BPS. In thermal media manufacturing, this generally means bisphenol-based developers are not intentionally used in the paper formulation itself, although trace amounts may still be possible due to raw material sourcing, manufacturing processes, or supply chain variables.

    Some media lines also include additional sustainability-focused features such as FSC-certified materials, recyclable paper options, and select products made without added Pergafast.

    Why Businesses Are Reevaluating Thermal Media

    The shift toward more sustainable thermal media is being driven by several factors, including:

    • Evolving state and regional regulations
    • Sustainability initiatives
    • Food safety and traceability programs
    • Procurement standardization
    • Consumer expectations around environmental responsibility
    • Operational consistency across multi-location businesses

    Several states have introduced or discussed restrictions related to thermal paper materials, including BPA and other chemicals commonly associated with receipt paper. Requirements vary by region, and businesses operating nationally are increasingly looking for media options that can support broader compliance readiness.

    For many operators, updating thermal paper and labeling supplies is also part of a larger operational strategy tied to:

    • Sustainable restaurant operations
    • Eco-friendly printing supplies
    • Order accuracy initiatives
    • Food labeling compliance
    • Waste reduction programs
    • Scalable POS hardware and labeling workflows

    Understanding Prop 65 and Thermal Paper Compliance

    California’s Proposition 65, formally known as the Safe Drinking Water and Toxic Enforcement Act, has become one of the most recognized compliance frameworks related to product material disclosures in the United States. Businesses that distribute products in California often evaluate whether materials align with Prop 65 requirements as part of their procurement process.

    For thermal paper and labels, operators may specifically look for:

    • Prop 65 compliant paper
    • No added BPA or BPS
    • Sustainable thermal receipt paper
    • FSC-certified media
    • Recyclable thermal paper options

    Star Eco and Star Blue Eco paper lines are produced using materials with no added BPA or BPS and are designed to support Prop 65 compliant operations.

    Because regulations and material standards continue evolving, many businesses are proactively standardizing compliant thermal media across locations to simplify purchasing and support long-term operational consistency.

    Explore Proposition 65 Business Resources Here >

    How Modern Thermal Paper Works

    Modern thermal paper continues to deliver the fast, reliable printing performance businesses expect while supporting updated material standards and sustainability goals.

    Today’s thermal media can provide:

    • Clear, high-contrast printing
    • Reliable image retention
    • Compatibility with existing thermal receipt printers
    • Support for high-volume POS environments
    • Reduced material concerns compared to legacy thermal media

    Importantly, businesses do not typically need to replace existing thermal printers when transitioning to updated thermal paper or label media. Modern thermal receipt paper and labels are designed to work with standard thermal printing systems, including Star Micronics receipt and label printers.

    Some premium thermal media options also help:

    • Reduce paper dust
    • Maintain print head performance
    • Improve long-term printer reliability
    • Support warranty-compliant printer operation

    Star Blue Eco media is specifically engineered to optimize printer performance and support long-term reliability across demanding POS environments.

    Industries Transitioning to More Sustainable Thermal Media

    Retail & Hospitality

    Retailers and hospitality businesses continue evaluating eco-friendly receipt paper and sustainable labeling solutions as part of broader operational and customer experience initiatives.

    Restaurants & QSRs

    Restaurants increasingly rely on thermal labels for:

    • Grab-and-go labels
    • Catering labels
    • Food rotation labels
    • Order confirmation labels
    • Allergen label information
    • Traceability labels
    • Off-premise dining workflows

    Many QSR operators are also adopting linerless labels to support waste reduction and operational efficiency.

    Healthcare & Pharmacies

    Healthcare organizations often require reliable thermal printing for:

    • Prescription labeling
    • Patient-facing receipts
    • Barcode labels
    • Traceability workflows

    Grocery & Foodservice

    Grocery stores and foodservice operations use thermal labels for:

    • Nutritional information labels
    • Inventory labels
    • Expiration date labels
    • Weight and serving size labels
    • Food identification labels

    What to Look for in Thermal Receipt Paper and Labels

    When evaluating thermal paper suppliers and labeling solutions, businesses should consider:

    Material Standards: Look for media produced using materials with no intentionally added BPA or BPS.

    Print Performance: Consistent thermal imaging and durable print quality help support reliable operations.

    Printer Compatibility: Thermal media should work seamlessly with existing POS printers and label printers.

    Sustainability Features: Some thermal media products offer:

    • FSC-certified materials
    • Recyclable thermal paper
    • Reduced packaging waste
    • No added Pergafast
    • Linerless labeling options

    Operational Reliability: Higher-quality thermal media can help reduce dust buildup and support long-term print head performance.

    Linerless Labels and Sustainable Labeling Workflows

    Linerless labels are becoming increasingly popular across restaurant, retail, and logistics environments because they help reduce liner waste while supporting flexible labeling workflows.

    Common linerless label applications include:

    • Order accuracy labels
    • Delivery bag labels
    • Product rotation labels
    • Barcode labels
    • Shelf labels
    • Grab-and-go labels
    • Catering workflows

    Star supports both linerless and linered label workflows across its media portfolio, including:

    • Repositionable linerless labels
    • Permanent linerless labels
    • Die-cut labels
    • Continuous linered labels

    These labeling solutions support modern restaurant workflows, cloud printing environments, and foodservice traceability initiatives.

    The Star Blue Eco Advantage

    Star Blue Eco is Star’s premium paper and thermal media line, designed to support reliable printing performance while aligning with evolving sustainability and operational standards.

    Key advantages include:

    • Produced using materials with no added BPA or BPS
    • Prop 65 compliant
    • Premium-grade thermal coating for consistent print quality
    • Designed to optimize printer performance
    • Helps support long-term print head reliability
    • Signature blue core for fast identification
    • Select options include FSC-certified materials
    • Select options include recyclable thermal paper
    • No added Pergafast on select SKUs

    Star Blue Eco media is designed for receipt printers, label printers, linerless labeling applications, and scalable POS environments across retail, hospitality, and foodservice industries.

    Perfecting QSR Delivery with POS Scales & Advanced Labeling

    Learn how QSR operators are transforming delivery with weight-based verification and advanced labeling solutions.

    Ready to find out more about Star Blue Eco eco-friendly thermal paper and labels?

    Frequently Asked Questions About Bisphenol-Free Thermal Paper

    What is bisphenol-free thermal paper?

    “Bisphenol-free thermal paper” generally refers to thermal paper formulated without bisphenol-based developers such as BPA or BPS. However, terminology, testing methods, and formulation standards can vary across manufacturers and suppliers.

    In some cases, manufacturers may use phrases such as “no intentionally added BPA or BPS” to describe thermal media formulations. This reflects the fact that trace amounts may still be possible due to manufacturing, raw material, or supply chain variables, even when bisphenols are not intentionally used in the formulation itself.

    Is BPA-free thermal paper the same as BPS-free paper?

    Not necessarily. BPA-free thermal paper simply means BPA was not intentionally used in the formulation, but some products may still use BPS or other alternative developers.

    Because terminology and material standards can vary across suppliers, many businesses now evaluate broader claims around added bisphenols and overall material composition rather than focusing on a single chemical term alone.

    What is Prop 65 compliant thermal paper?

    Prop 65 compliant thermal paper refers to receipt paper or labels designed to align with California Proposition 65 requirements related to listed chemicals and exposure warnings. Many businesses use Prop 65 compliant thermal media to support purchasing consistency across multiple states and locations.

    Can thermal paper be recyclable?

    Some thermal paper products are designed to support recyclability initiatives, though recyclability can depend on the specific paper formulation and local recycling capabilities. Some manufacturers also offer FSC-certified paper and sustainability-focused media options designed to support broader environmental initiatives.

    Star Micronics offers select SKUs of Star Blue Eco thermal receipt paper that are 100% recyclable.

    What is Pergafast in thermal paper?

    Pergafast is a chemical developer that has been used in some thermal paper formulations as an alternative to BPA or BPS. As thermal media standards continue evolving, some manufacturers now offer paper products made without added Pergafast as part of broader sustainability and material selection initiatives.

    Businesses evaluating thermal paper may review whether products contain added BPA, BPS, Pergafast, or other developers depending on their internal standards, sustainability goals, or regulatory considerations.

    What does FSC-certified paper mean?

    FSC-certified paper refers to paper products certified by the Forest Stewardship Council (FSC), an organization that promotes responsible forest management practices.

    FSC-certified thermal paper and labels are sourced from forests and supply chains that meet specific environmental, social, and sustainability standards. Many businesses look for FSC-certified media as part of broader sustainability, sourcing, and ESG initiatives.

    Do eco-friendly thermal paper rolls work with existing POS printers?

    Yes. Most modern thermal paper and label products are designed to work with standard thermal receipt printers and POS systems without requiring hardware changes. Businesses can typically transition to updated thermal media while continuing to use their existing printing equipment.

    What are linerless labels?

    Linerless labels are adhesive labels that do not use a traditional backing liner. They help reduce liner waste, allow for more labels per roll, and support flexible custom-length printing across restaurant, retail, and logistics workflows.

    Why are restaurants using more thermal labels?

    Restaurants increasingly use thermal labels to support:

    • Order accuracy
    • Food traceability
    • Off-premise dining workflows
    • Grab-and-go operations
    • Catering workflows
    • Food rotation and expiration labeling
    • Allergen and compliance labeling

    As delivery and mobile ordering continue growing, labeling has become a more important part of restaurant operations and packaging workflows.

    What should businesses look for in sustainable thermal media?

    Businesses evaluating thermal paper and labels often consider:

    • Material composition and formulation claims
    • Printer compatibility
    • Print quality and durability
    • Prop 65 compliance
    • FSC-certified materials
    • Recyclable paper options
    • Linerless labeling capabilities
    • Long-term media consistency and reliability

    Many businesses are also looking for suppliers that clearly explain how sustainability and material claims are defined across their product lines.

    Originally published on October 17, 2025, by the author.

  • Star Micronics to Showcase Labeling, Order Accuracy, and Cloud POS Solutions at the 2026 National Restaurant Show

    Star Micronics to Showcase Labeling, Order Accuracy, and Cloud POS Solutions at the 2026 National Restaurant Show

    Star will demonstrate food safety labeling, order accuracy workflows, and cloud-connected POS solutions at Booth 6454 during the 2026 National Restaurant Show.

    Chicago, IL – May 15, 2026 – Star Micronics, a global leader in POS hardware, labeling, and cloud printing technology, will exhibit at the 2026 National Restaurant Show, taking place May 16–19 at McCormick Place in Chicago, Illinois. At Booth 6454, Star will showcase integrated solutions for food safety labeling, kitchen execution, and order accuracy in partnership with leading restaurant technology providers.

    Food Safety and Traceability Workflows

    Star will demonstrate food safety labeling solutions that replace manual processes with automated, connected workflows.

    In partnership with ConnectedFresh and Kitchen Technology, Innovations by Integrated Control Corp. (KTI/ICC) attendees can see how labeling is generated during kitchen workflows using Star’s mC-Label3 and mC-Label2 multifunction label printers.

    These demonstrations highlight how operators can:

    • Generate prep, expiration, and traceability labels at the point of food preparation
    • Replace handwritten logs with consistent, printed labeling
    • Use die-cut or linerless media depending on workflow needs

    More advanced integrations also demonstrate how real-time data can automatically trigger labeling, allowing operators to capture food safety processes without manual input.

    KDS and Order Accuracy in the Kitchen

    Star is also highlighting how kitchen display systems (KDS), labeling, and verification workflows work together to improve order accuracy in high-volume environments.

    In collaboration with Logic Controls, attendees can follow how orders move from the front of house to the kitchen via the KitchenGO KDS platform, where staff can view items on-screen and instantly trigger labels through Star’s labeling workflow tools.

    These workflows enable staff to:

    • Apply sticky linerless labels directly to orders for clear identification
    • Reduce missed or misrouted items during peak service
    • Maintain consistency across prep and handoff

    Additional demonstrations showcase scan, weigh, and print workflows using integrated hardware, including the mG-T30 POS scale, BSH-32B barcode scanner, and SK1-311 thermal kiosk printer.

    These verification workflows allow operators to:

    • Scan items to confirm order accuracy
    • Verify portioning or weight-based items
    • Generate labels or receipts as part of a single process before fulfillment

    Cloud and Omnichannel POS Integration

    Star’s booth also features cloud-connected POS workflows that support modern restaurant operations across in-store, kiosk, and online ordering environments.

    Attendees will see how cloud-based systems can:

    • Route orders across multiple stations and locations
    • Print directly from online ordering platforms without local servers
    • Support consistent workflows across dine-in, takeout, and delivery

    Using solutions such as StarIO.Online and CloudPRNT Next, Star enables reliable communication between digital ordering systems and physical kitchen hardware, helping restaurants maintain consistency across locations and service models.

    Star will also showcase the mC-Connect cash drawer controller, which allows tablet and cloud POS systems to control cash drawers directly without requiring a printer connection. Designed for modern and space-constrained POS environments, the device supports flexible cash management workflows across retail and hospitality operations.

    Partner Ecosystem on Display

    At Booth 6454, Star features integrations with a range of restaurant technology partners, demonstrating how hardware and software work together to support real-world operations.

    “Restaurants are managing more complexity than ever across ordering channels, kitchen workflows, and compliance requirements. At the National Restaurant Show, we’re focused on showing how integrated solutions, from labeling to KDS to cloud printing, can help operators bring more control, order accuracy and consistency to their day-to-day operations.”

    Free Order Accuracy and Workflow Audit

    In addition to live demonstrations, Star Micronics is offering a complimentary audit for restaurant operators looking to evaluate their current workflows.

    The audit identifies gaps in order accuracy, labeling, and kitchen communication, while providing practical recommendations to improve consistency across prep, packaging, and handoff.

    Attendees are invited to visit Booth 6454 to see the solutions in action, meet with partners, and schedule a one-on-one workflow review with the Star team.

    For more information, visit starmicronics.com.

    Can’t get enough industry news?

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    cdorner@starmicronics.com
    848-216-3318

  • Star Micronics Introduces mC-Connect Drawer for Direct Cash Drawer Control Across Modern POS Systems

    Star Micronics Introduces mC-Connect Drawer for Direct Cash Drawer Control Across Modern POS Systems

    A multi-interface cash drawer controller that enables direct control from POS systems, tablets, and mobile devices using USB, Ethernet, Wireless LAN, and Bluetooth LE.

    Somerset, NJ – May 13, 2026 – Star Micronics, a global leader in POS hardware solutions, today announced the launch of the mC-Connect Drawer (MCD10), a cash drawer controller designed to enable control of cash drawers with standard RJ-12 connectivity directly from POS systems, tablets, and mobile devices.

    As POS environments continue to expand beyond fixed checkout stations, businesses are deploying mobile devices, tablets, and flexible counter setups alongside traditional printer-based systems. The mC-Connect Drawer supports these environments by enabling direct communication between POS devices and cash drawers, while continuing to work alongside existing printer-driven configurations. It is well-suited for mobile POS, shared till workflows, self-service environments, and multi-lane retail and restaurant deployments.

    Direct Cash Drawer Control for Flexible POS Setups

    The mC-Connect Drawer allows POS systems, smartphones, and tablets to trigger proximity-based cash drawer opens directly, supporting use cases where a desktop receipt printer is not present or where additional flexibility is needed. It can be used alongside traditional printer-driven setups or as part of mobile and tablet-based POS deployments, including pop-up retail, assisted selling, kiosk, and space-constrained counter environments.

    With USB, Ethernet, Wireless LAN, and Bluetooth® Low Energy (Bluetooth LE) 5.0 built into a single device, the mC-Connect Drawer provides multiple connection options without requiring different hardware models. This allows businesses to standardize on a single device across locations, use a shared in-store till, simplify multi-location deployments, and adapt to different POS configurations as needed.

    Works with Existing Cash Drawers

    The mC-Connect Drawer (MCD10) is compatible with cash drawers that have standard RJ-12 connectors, allowing businesses to add connectivity without replacing existing hardware. It supports up to four cash drawers, making it well-suited for multi-lane and shared POS environments.

    This enables businesses to extend the capabilities of their current cash drawer installations while maintaining compatibility with existing equipment and modern POS workflows.

    Consistent Operation in High-Use Environments

    The mC-Connect Drawer monitors drive voltage and executes open commands only when sufficient power is available, helping prevent failed drawer opens. Commands are held and executed when the device is ready, supporting consistent operation across high-volume retail and restaurant environments.

    Software Support for Setup and Integration

    The mC-Connect Drawer works with Star Quick Setup Utility, Star Windows Software, and StarXpand SDK, providing tools for configuration and integration into POS applications. It supports communication with Android, iOS, Windows, and web-based systems.

    The mC-Connect Drawer is available through Star Micronics’ authorized distribution partners. For more information, visit starmicronics.com or contact your Star Micronics representative.

    Can’t get enough industry news?

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    cdorner@starmicronics.com
    848-216-3318

  • OIML Scales: Understanding Global Compliance for POS Scales

    OIML Scales: Understanding Global Compliance for POS Scales

    For retailers, grocers, and other businesses using POS scales, compliance is not optional. If a scale is used to determine price based on weight, it must meet legal-for-trade requirements in the region where it is deployed.

    That’s where confusion often begins.

    Different countries follow different standards, and terms like OIML, NTEP, and Measurement Canada are often used interchangeably when they are not the same. For businesses operating across regions or planning international expansion, understanding these differences is critical.

    This guide explains what OIML scales are, how they compare to NTEP and Measurement Canada, and what these standards mean for POS scale deployments in real-world retail and grocery environments.

    Table of Contents

    What Are OIML Scales?

    OIML scales are weighing devices that meet standards set by the International Organization of Legal Metrology (OIML). These standards are designed to ensure accuracy, consistency, and fairness in commercial transactions involving weight.

    OIML-certified scales are commonly used in legal-for-trade applications across global markets, particularly in regions outside the United States and Canada.

    In practical terms, if a business is selling products by weight in an international market, an OIML-compliant scale is often required to meet local regulations.

    What Is OIML Certification?

    OIML certification confirms that a scale complies with internationally recognized metrology standards. These standards are defined through a series of technical documents known as OIML recommendations.

    These recommendations establish how scales should perform under various conditions, including:

    • Accuracy and repeatability
    • Environmental stability
    • Durability over time

    One of the most widely referenced standards is OIML R76, which applies to non-automatic weighing instruments such as retail and grocery POS scales.

    For businesses, OIML certification provides confidence that a scale will meet regulatory requirements and deliver consistent, reliable performance in commercial use.

    OIML vs NTEP: What’s the Difference?

    While both OIML and NTEP relate to legal-for-trade compliance, they apply to different regions and regulatory frameworks.

    OIML

    • International standard
    • Used in many countries worldwide
    • Based on global metrology recommendations

    NTEP (National Type Evaluation Program)

    • United States standard
    • Managed by the National Conference on Weights and Measures (NCWM)
    • Required for legal-for-trade scales used in the U.S.

    The key takeaway is that OIML and NTEP certifications are not interchangeable. A scale approved under one system does not automatically meet the requirements of the other.

    For businesses operating globally, this distinction is critical when selecting POS scales for different markets.

    POS scale and POS setup at a farmer's market food truck.

    OIML vs Measurement Canada: Key Differences

    Measurement Canada governs the approval and certification of weighing devices used in commercial transactions within Canada.

    While there are similarities between Measurement Canada and OIML standards, they are separate regulatory systems with their own requirements and approval processes.

    Measurement Canada

    • Applies specifically to Canada
    • Requires approval for legal-for-trade use
    • Includes inspection and compliance verification

    OIML

    • Applies internationally
    • Provides a framework for global standardization

    Some devices may align with both sets of requirements, but approval in one region does not guarantee compliance in another. Businesses must ensure that their POS scales meet the specific certification requirements of each country where they operate.

    What Are OIML Recommendations (and Why They Matter)?

    OIML recommendations are technical guidelines that define how weighing instruments should perform. These documents serve as the foundation for OIML certification.

    They cover areas such as:

    • Measurement accuracy
    • Tolerance limits
    • Environmental testing
    • Device classification

    For example, OIML R76 outlines the requirements for non-automatic weighing instruments, including most retail POS scales.

    These recommendations help ensure consistency across international markets, making it easier for manufacturers and businesses to align with global standards.

    What This Means for POS Scales in Retail and Grocery

    For businesses using POS scales, compliance directly impacts day-to-day operations.

    If a scale does not meet the required certification:

    • It cannot legally be used to sell products by weight
    • Transactions may be subject to regulatory penalties
    • Customer trust can be impacted

    This is especially important for:

    • Grocery stores
    • Delis and fresh food counters
    • Specialty retail (including cannabis and bulk goods)

    For multi-location or international businesses, the challenge increases. Each location must meet the specific requirements of its region, whether that means OIML, NTEP, or Measurement Canada certification.

    Selecting the right POS scale is not just about performance. It is about ensuring compliance across every location where the business operates.

    The latest mG-T POS scales from Star Micronics are perfect for grocery stores and environments.

    Do you run a restaurant or QSR and find orders going out wrong more often than they should, especially during peak hours? Read up on “Why Leading QSRs Use POS Scales & Labels to Increase Order Accuracy” >

    Choosing the Right Certified POS Scale

    When selecting a POS scale, businesses need to balance compliance requirements with day-to-day operational performance. The right solution should meet regional regulations while supporting fast, accurate transactions at the point of sale.

    For example, a grocery POS scale deployed in Europe may require OIML compliance, while the same deployment in the United States would require NTEP certification. Understanding where and how the scale will be used is the first step in selecting the right device.

    Key factors to consider include:

    • Required certification (OIML, NTEP, or Measurement Canada)
    • Integration with POS systems and retail workflows
    • Accuracy and reliability in high-volume environments
    • Durability for consistent daily use

    A legal-for-trade POS scale that does not integrate well into the POS workflow can still create operational challenges. The goal is to choose a solution that meets regulatory requirements while supporting efficient, scalable transactions across locations.

    Want to know more? Read our blog article, “The Ultimate Buyer’s Guide to Choosing the Right POS Scale for Your Business” >

    How Star Micronics Supports Global POS Scale Compliance

    Star Micronics provides POS scale solutions designed to meet the needs of modern retail and grocery environments, where compliance and performance must work together.

    Star POS scales are built to support:

    • Legal-for-trade compliance across multiple regions
    • Reliable performance in high-volume environments
    • Integration with POS systems and retail workflows

    With a focus on accuracy, durability, and ease of use, Star helps businesses deploy POS scale solutions that meet regulatory requirements and real-world operational demands.

    Star’s OIML-certified POS scales are available in regions outside the United States, including Europe. To learn more about availability and deployment options, reach out to the Star Micronics team in the UK.

    Understanding OIML, NTEP, and Measurement Canada requirements helps businesses avoid compliance issues and confidently deploy POS scale solutions across regions. With the right hardware and approach in place, compliance becomes a built-in advantage, not a barrier to growth.

    Learn more about Star Micronics POS scales and compliance-ready solutions for global retail and grocery environments.

    Frequently Asked Questions (FAQs) About OIML Scales

    What does OIML stand for?

    OIML stands for the International Organization of Legal Metrology. It is a global organization that develops standards and recommendations for measuring instruments used in commercial transactions.

    What is an OIML scale?

    An OIML scale is a weighing device that meets the standards set by the International Organization of Legal Metrology. These scales are typically used in legal-for-trade applications in international markets.

    What is the difference between OIML and NTEP certification?

    OIML is an international standard, while NTEP applies specifically to the United States. Both ensure accuracy and compliance for legal-for-trade scales, but they are governed by different organizations and are not interchangeable.

    Are OIML scales required in the U.S.?

    No. In the United States, legal-for-trade scales must be NTEP certified. OIML certification is generally used in international markets outside the U.S.

    Can a scale be both OIML and NTEP certified?

    Yes. Some manufacturers design scales to meet both OIML and NTEP requirements, allowing them to be used in multiple regions. However, each certification must be obtained separately.

    What are OIML recommendations?

    OIML recommendations are technical guidelines that define how weighing instruments should perform. They serve as the basis for OIML certification and help ensure consistency across international markets.

    What are the classes of OIML scales?

    OIML classifies scales based on their level of accuracy. Common classes include:

    • Class I: High-precision laboratory scales
    • Class II: Precision scales used in laboratories and some retail applications
    • Class III: Commercial scales used in retail and grocery environments
    • Class IIII: Scales used for less precise applications such as bulk weighing

    Most POS scales used in retail fall under Class III.

    What are the classes of OIML weights?

    OIML weights are also classified by accuracy, ranging from high-precision classes such as E1 and E2 to lower-precision classes like M1, M2, and M3. These weights are used to calibrate and verify the accuracy of scales.

    What does legal-for-trade mean for POS scales?

    Legal-for-trade means a scale meets the regulatory requirements needed to be used in commercial transactions where price is determined by weight. Certification ensures accuracy, fairness, and compliance with local laws.

  • Star Micronics and OneTablet Help Restaurants Drive More Revenue from Delivery, Backed by Reliable Kitchen Printing

    Star Micronics and OneTablet Help Restaurants Drive More Revenue from Delivery, Backed by Reliable Kitchen Printing

    Star Micronics kitchen printing pairs with OneTablet’s delivery revenue platform to help restaurants increase order volume, improve menu conversion, and fulfill off-premise orders with greater accuracy.

    Somerset, NJ – May 1, 2026 – Star Micronics, a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions, today announced its collaboration with OneTablet, a restaurant technology platform that helps independent restaurants and multi-location operators generate more revenue from third-party delivery. Together, the companies give restaurants the tools to improve menu visibility, conversion rates, and average order value across delivery platforms, while ensuring every order prints reliably at the right station.

    Third-party delivery now accounts for 30% or more of a restaurant’s revenue, and that share continues to climb. Restaurants that aren’t actively optimizing their presence on DoorDash, Uber Eats, and Grubhub are leaving money on the table. OneTablet gives operators the tools to win on these platforms: better menu visibility, stronger conversion rates, higher average order values, and the performance data to know what’s working and what isn’t.

    As that order volume grows, kitchens need hardware that can keep up. Star’s TSP100 series delivers the print speed, reliability, and uptime that high-volume delivery operations demand, so every ticket reaches the right station, every time.

    From Delivery Platform to the Kitchen Line

    Aggregating orders is only part of the workflow. Restaurants also need to manage menus, monitor performance across delivery platforms, and maintain control over how orders are prepared and fulfilled.

    OneTablet is the operating system for off-premise restaurant operations, consolidating Uber Eats, DoorDash, and Grubhub into a single, unified platform. Beyond order aggregation, it gives operators centralized control over menus, pricing, and prep timing, while delivering real-time reporting across all channels.

    By surfacing performance data at the item, channel, and store level, OneTablet enables restaurants to continuously optimize their delivery business—adjusting menus, pricing, and availability to increase conversion, improve order volume, and maximize revenue. Through its integration with Star Micronics printers, OneTablet extends that control directly into the kitchen, ensuring orders are automatically routed, organized, and printed at the appropriate prep stations. This creates a seamless connection between digital optimization and in-store execution, reducing errors and improving throughput during peak service.

    Star’s TSP100 series thermal ticket printers, including the TSP143III (LAN, USB, and Bluetooth models), as well as the TSP143IV X4 and TSP143IV SK X4 sticky linerless label printers, were tested across OneTablet’s platform and performed reliably in each configuration. This allows restaurants to use the same trusted hardware for both standard ticket printing and sticky labeling workflows, depending on their kitchen setup.

    Supporting High-Volume Delivery Workflows

    Off-premise orders introduce significant pressure during peak hours, where missed tickets, unclear modifications, or delayed prints can quickly lead to errors and slowdowns.

    By combining OneTablet’s order aggregation with Star’s reliable printing, restaurants can:

    • route orders instantly to the correct prep station
    • maintain clear, readable tickets during peak volume
    • reduce missed or duplicated orders
    • kitchens moving at the pace of incoming delivery demand

    “Delivery isn’t linear. Orders hit in waves from multiple platforms at the same time. At OneTablet, we bring structure to that. We organize and route orders so kitchens can actually execute. If tickets are not clear and in the right place immediately, performance drops fast. Star gives us the consistency on the print layer to make sure that does not happen.”

    “As restaurants take in orders from multiple delivery channels, consistency at the kitchen level becomes critical. By working with OneTablet, we’re helping ensure those orders are reliably routed and printed at the right station, so staff can act on them immediately without confusion or delay.”

    Extending Workflows with Labeling

    In addition to ticket printing, labeling can be used to support order identification and quality control for off-premise orders. Applying labels to bags, containers, or drinks helps staff verify items before they leave the kitchen, reducing handoff errors during busy service periods.

    As delivery volume increases, combining order aggregation, printing, and labeling provides a more controlled workflow from order intake to fulfillment.

    For more information about Star Micronics solutions, visit starmicronics.com.

    To learn more about OneTablet, visit onetablet.com.

    Can’t get enough industry news?

    OneTablet Delivery Operations

    OneTablet is a restaurant technology platform designed to help independent restaurants and multi-location operators generate more revenue from third-party delivery. The platform consolidates DoorDash, Uber Eats, and Grubhub into a single dashboard, enabling operators to manage menus, improve visibility, increase conversion rates, and grow average order value across all channels.

    Unlike traditional POS-based integrations, OneTablet operates at the platform layer, giving restaurants direct control over menus, pricing, availability, and store operations within each marketplace. This allows operators to improve key performance drivers such as item availability, prep times, cancellations, and customer ratings—ultimately increasing order volume and revenue.

    Through advanced reporting and menu optimization tools, OneTablet surfaces actionable insights that help restaurants identify opportunities to improve performance, drive more orders, and capture incremental revenue.

    Originally founded as MealCo and relaunched as OneTablet in 2025, the company serves independent restaurants, enterprise brands, and digital-first operators across the United States.

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    cdorner@starmicronics.com
    848-216-3318

    Media Contact:

     
    Paula Moran
    OneTablet
    paula@onetablet.com

  • Cleaning Printers: How to Prevent Gummed-Up Printer Cutters

    Cleaning Printers: How to Prevent Gummed-Up Printer Cutters

    In a busy kitchen or retail environment, everything runs smoothly until it doesn’t. Orders are coming in, labels should be printing, and suddenly the printer slows down. Labels tear instead of separating cleanly. The cutter jams. Staff stop what they are doing to troubleshoot, and operations stall.

    This is a common issue with many label printers. Adhesive buildup from labels accumulates over time, especially in high-volume environments or when switching between media types. As residue collects on the printer cutter, it can cause jams, miscuts, and inconsistent label output. When maintenance is delayed, performance declines and downtime increases.

    Cleaning printers is a critical part of label printer maintenance for businesses that rely on accurate, consistent labeling. Multifunction printers handle linerless labels, die-cut labels, continuous media, and receipts, but they require regular cleaning to keep cutters operating properly. 

    This guide explains how to clean printer cutters, prevent adhesive buildup, and maintain reliable label printing in high-volume operations.

    Table of Contents

    What Is a Gummed-Up Printer Cutter?

    A gummed-up printer cutter occurs when adhesive residue builds up on the cutter blade. Over time, this residue collects paper dust and label debris.

    As buildup increases, the cutter can become sticky, misaligned, or unable to cut cleanly. This leads to poor performance, inconsistent output, and eventual printer issues if left unaddressed.

    Gummed Up Printer Cutter
    A gummed-up printer cutter leads to poor performance and eventual printer issues if unaddressed.

    How Often Should You Clean a Label Printer Cutter?

    Cleaning frequency depends on print volume, media type, and overall label printer usage.

    High-volume environments and linerless label usage typically require more frequent cleaning due to increased adhesive exposure. Linerless labels, in particular, apply adhesive across the entire label surface, which makes buildup more likely.

    Rather than relying only on a fixed schedule, maintenance alerts are often a better approach. Alerts help ensure cleaning happens when it is actually needed, not too early and not too late.

    The Risks of Not Regularly Cleaning Printers

    Failing to clean printer cutters regularly can lead to a range of operational and mechanical issues:

    • Incomplete cuts, where labels tear instead of separating cleanly
    • Cutter jams that cause print queues to back up
    • Increased strain on the cutter motor, leading to long-term wear
    • Unexpected downtime that interrupts workflows and delays orders
    • Reactive maintenance that pulls staff away from their primary tasks
    • Workarounds that bypass labeling altogether, increasing the risk of errors, missing allergen information, or incorrect orders
    • Damage to brand perception when operations appear inconsistent or unreliable

    Over time, these issues compound. What starts as minor buildup can lead to more serious printer performance problems if not addressed early.

    How to Clean a Label Printer Cutter

    Keeping printer cutters clean is a simple process when done regularly. With the right approach, staff can remove adhesive buildup quickly and keep printers running without interruption.

    1. Power Off and Open the Printer

    • Turn off the printer before performing any maintenance.
    • Open the printer cover to access the cutter area.
    • Ensure the printer is stable and safe to handle before proceeding.

    2. Locate the Cutter Blade and Surrounding Area

    • Identify the cutter blade where labels or receipts are cut.
    • Check for visible adhesive buildup, dust, or debris.
    • Pay attention to edges where residue tends to collect.

    3. Remove Adhesive Buildup

    • Use the adhesive side of an unused label to lift gum and residue.
    • Gently press and pull to remove buildup from the cutter surface.
    • Avoid using sharp objects or abrasive materials.

    Cleaning Printer Cutter Illustration

    4. Clear Loose Debris

    • Remove any remaining paper dust or label fragments.
    • Ensure the cutter area is free of obstructions.
    • Keep the cleaning process controlled and precise.

    Bottom Cutter Blade

    5. Close the Printer and Test

    • Close the printer securely after cleaning.
    • Power the printer back on.
    • Run a test print to confirm smooth, clean cuts.

    Printer Cleaning Do’s and Don’ts

    Do

    • Follow manufacturer guidelines for cleaning and maintenance
    • Clean printer cutters regularly, especially in high-volume or linerless environments
    • Use approved methods, such as the adhesive side of a label, to remove buildup
    • Perform cleaning in a controlled, well-lit area to ensure accuracy

    Don’t

    • Use sharp tools or abrasive materials that can damage the cutter
    • Apply harsh chemicals that may affect printer components
    • Attempt to clean the printer while it is powered on
    • Ignore early signs of buildup, such as uneven cuts or minor jams

    The mC-Label3 Multifunction Printer by Star Micronics great for delivery take out online ordering and QSRs.
    Keep your label printers working by following best practices for cleaning printer cutters.

    Best Practices for Cleaning Printer Cutters

    Keeping printer cutters clean comes down to a few practical maintenance habits.

    • Follow Maintenance Alerts, Not Just Schedules: Print volume can vary significantly. Built-in maintenance alerts help ensure cleaning happens at the right time, before performance issues begin.
    • Make Cleaning Instructions Easy to Access: When cleaning is required, staff need clear, immediate guidance. Printers that provide quick access to step-by-step instructions make maintenance easier and more consistent.
    • Simplify the Cleaning Process: If maintenance is complicated, it will be delayed. Tool-free access and clearly designed components allow staff to clean printers quickly without relying on IT support.
    • Replace Worn Parts Before They Fail: Even with regular cleaning, cutters and platens wear over time. Replacing these components proactively helps prevent jams and keeps printers performing reliably.

    Printer Cleaning and Maintenance Made Easy with Star Micronics

    Keeping label printers clean should not require specialized training or disrupt daily operations. In high-volume environments, printer cleaning and maintenance need to be simple, repeatable, and built into normal workflows. Star printers are designed so routine label printer maintenance can be performed by staff in minutes, without tools, service calls, or operational delays.

    The mC-Label2 and mC-Label3 multifunction label printers are built to support routine cleaning without technical expertise. Built-in maintenance alerts notify staff when attention is needed, helping prevent adhesive buildup before it impacts performance. When it’s time to clean, QR code-driven instructions provide immediate access to step-by-step guidance, so employees can act quickly and confidently.

    Cleaning the printer cutter is straightforward. In many cases, staff can use the adhesive side of an unused label to remove gum and debris from the cutter. Tool-free, color-coded components make it easy to access, clean, and reassemble parts without delays or IT support.

    With the right maintenance approach and tools, cleaning label printers becomes a quick, routine task instead of a source of downtime.

    Want to learn more about how the mC-Label series helps reduce printer downtime? Read our blog, “Reduce Label Printer Downtime with Smarter Maintenance Tools.”

    The mC-Label2 multimedia printer by Star Micronics features user-friendly, tool-free maintenance.
    The mC-Label series uses tool-free, color-coded components for easy printer maintenance.

    Contact us for a demonstration to see how easy printer cleaning and maintenance can be.

    Frequently Asked Questions About Cleaning Printers

    How often should you clean a printer cutter?

    A printer cutter should be cleaned based on print volume and media type. High-volume environments and linerless label printing require more frequent cleaning due to adhesive buildup. Maintenance alerts help ensure cleaning happens at the right time.

    What causes a label printer cutter to become gummed up?

    A label printer cutter becomes gummed up when adhesive residue builds up on the cutter blade. This residue collects paper dust and debris, causing the cutter to become sticky, misaligned, or unable to cut cleanly.

    What happens if you do not clean a printer cutter?

    A dirty printer cutter causes incomplete cuts, label tearing, and frequent jams. Over time, this increases wear on the cutter mechanism and leads to downtime that disrupts labeling workflows.

    How do you clean a label printer cutter?

    To clean a label printer cutter, use the adhesive side of an unused label to remove buildup from the cutter blade. Always follow manufacturer instructions and ensure the printer is powered off before cleaning.

    Do linerless labels require more printer maintenance?

    Yes. Linerless labels apply adhesive across the entire label surface, increasing the likelihood of buildup on the printer cutter. More frequent printer cutter cleaning is required in these environments.

    Can employees clean printer cutters without technical training?

    Yes. Printers designed with tool-free access and guided instructions allow staff to perform printer cutter cleaning without technical training or IT support.

    When should you replace a printer cutter or platen?

    Replace a printer cutter or platen when cleaning no longer resolves cutting issues, or when consistent jams and uneven cuts occur.

    How can businesses reduce printer downtime caused by cutter issues?

    Businesses can reduce printer downtime by performing regular printer cutter cleaning, following maintenance alerts, and replacing worn parts proactively. Using printers designed for easy maintenance improves consistency and reliability.