Tag: Payments

  • Star Micronics Unveils a New Line of High-Performance Barcode Scanners

    Star Micronics Unveils a New Line of High-Performance Barcode Scanners

    The latest line of 1D/2D barcode scanners include wireless, USB handheld, and desktop models, and are Star-branded for assured quality.

    Somerset, NJ – January 15, 2024 – Star Micronics, a global leader in point-of-sale (POS) hardware and customer engagement solutions, is excited to announce the launch of its innovative line of premium and value 1D/2D barcode scanners. Each scanner enhances efficiency and accuracy across various business environments, including retail shops, hospitality settings, and the healthcare sector. They are ideal for point-of-sale, receiving and tracking inventory, driver’s license parsing and age verification, as well as loyalty tracking.

    These Star-branded scanners highlight Star’s ongoing commitment to superior quality—precisely what the market expects from an industry leader.

    • The BSD-40U – A high-performance 2D desktop scanner, the BSD-40U combines superior motion tolerance with a large field of view, making it ideal for fast-paced retail and hospitality settings. It has a high-resolution CMOS, and its robust design ensures durability and resilience in demanding environments.
    • The BSH-32B – This wireless Bluetooth handheld scanner is perfect for environments requiring untethered operations for inventory or quick and accurate barcode parsing capabilities. The BSH-32B boasts a high-resolution image sensor and a long-lasting battery, ensuring uninterrupted operation.
    • The BSH-32U – A handheld USB scanner, the BSH-32U is designed for versatile use in retail, hospitality, and event spaces. It reads and parses 1D/2D barcodes from various surfaces with ease and features an IP42-rated, drop-resistant design.
    • The BSH-20U – Offering the capabilities of a 2D scanner at the cost of a 1D scanner, the BSH-20U is an economical solution for businesses seeking accuracy without a hefty price tag. It features a high-powered CPU and is durable enough to withstand the rigors of everyday use.

    “Our new range of scanners is the result of listening to the market and steadfast innovation aimed at providing our customers with the best POS technology. The BSD-40U, BSH-32B, BSH-32U, and BSH-20U models embody our commitment to the highest quality and efficiency. We’re excited to see how these scanners will transform the operations of so many small to medium-sized businesses.”

    Star Micronics’ latest scanners are available for purchase through authorized resellers. For more information, visit https://starmicronics.com.

    Love industry news? Explore our podcast:

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, Twitter, Instagram, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    cdorner@starmicronics.com
    848-216-3318

  • The Future of Payment Technology with ScanSource on the Rising Stars Podcast

    The Future of Payment Technology with ScanSource on the Rising Stars Podcast

    Payment technology is rapidly transforming, presenting new challenges and opportunities for businesses and consumers alike. To stay ahead in this fast-evolving sector, it’s crucial to understand the latest trends and innovations.

    In the newest episode of the Rising Stars Podcast, “New Dimensions in Payment Tech Evolution,” host Kate Orara discusses payment tech with Heather Philpott, Director of Supplier Services at ScanSource. This essential episode covers the need-to-know information about the present and ongoing evolution of payment technologies.

    Unraveling Payment Tech Innovations

    Heather Philpott shares her in-depth knowledge, discussing key topics reshaping the payment industry. The discussion spans various areas, including the intricacies of remote key injection, the evolution of traditional payment devices, and the nuances between multifunction and integrated payment systems.

    Listeners get into a comprehensive exploration of:

    • How virtual payments are altering the landscape of transactions.
    • The rising influence of app-based payments like Venmo and Zelle.
    • The role and impact of installment payment services, including Afterpay, Affirm, and Klarna.
    • The evolving roles of value-added resellers (VARs) and independent software vendors (ISVs) in the POS sector.
    • Strategies for fostering strong industry collaborations.

    A Must-Listen for Industry Enthusiasts and Professionals

    For professionals in the POS and payment technology sectors, this episode is a must-listen. It offers a detailed analysis of how payment tech is evolving and what it means for the future of retail and commerce.

    Join us on another riveting episode of the Rising Stars Podcast and equip yourself with the insights and knowledge to better navigate the dynamic world of payment technology.

    Loving the podcast? Subscribe now, and let us know what you think by leaving a review!

    Stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

    The Rising Stars Podcast

    Immerse yourself in the ever-evolving world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we dive into the fascinating journeys of innovators and businesses navigating the challenges of technology’s rapid pace.

    In every episode, Kate Orara, Star Micronics’ Partner Development Manager, takes listeners on an exploration of emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

    Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

    Want more industry news?

  • Essential POS Hardware for Cannabis Sellers at Farmers Markets

    Essential POS Hardware for Cannabis Sellers at Farmers Markets

    Farmers markets are a beloved tradition, offering fresh, locally sourced produce, handmade goods, and unique treats. The landscape of cannabis commerce in New York is transforming with the recent approval of cannabis farmers markets by state regulators. This groundbreaking change allows licensed cannabis cultivators and retailers to connect directly with consumers in a market-style setting, creating a new avenue for cannabis sales. 

    But what does it mean for your cannabis business regarding the necessary point-of-sale (POS) hardware for selling at farmers markets? 

    Cannabis POS Hardware for Farmers Markets

    In the bustling environment of a farmers market, the right POS system for cannabis can be a game-changer. Not only does it streamline business operations, making sales swifter and more efficient, but it can also enhance the overall customer experience. When patrons have a seamless transaction process, they’re more likely to think highly of your brand and return, fostering a loyal customer base and boosting your long-term sales. It’s a win-win.

    So, here’s what cannabis vendors need for the ideal farmers market POS:

    1. Mobile POS System and Tablet or Smartphone

    When selling cannabis at farmers markets, a robust mobile POS system is the cornerstone of your POS setup. As transactions will happen on the fly, a mobile POS system, operated via a tablet or smartphone, is an indispensable tool for a seamless customer experience.

    These mobile systems offer valuable features like real-time inventory management and sales tracking – a critical aspect for cannabis businesses adhering to strict regulatory requirements. Many mobile POS systems are cloud-based, ensuring your data updates in real-time and is accessible from anywhere.

    2. Receipt Printer

    Providing receipts is a standard practice in any sales environment, and cannabis farmers markets are no exception. A portable, battery-operated thermal printer can be a practical choice for vendors, allowing you to print customer receipts immediately after the transaction.

    A traditional desktop thermal printer can be an excellent choice for vendors with access to a power source. Especially advantageous are those printers that come with wireless capability, seamlessly pairing to your mobile device and eliminating the clutter of unnecessary cables.

    These printers offer wireless connectivity and can quickly print receipts for customers. They also play a significant role in maintaining transaction records, which is especially important in the highly regulated cannabis industry.


    TSP143IV thermal receipt printer by Star Micronics
    The TSP143IVUW thermal receipt printer has wireless capability

    3. POS Scale

    As cannabis is often sold by weight, having a POS scale is crucial. It enables you to weigh cannabis products accurately and in full view of customers, ensuring transparency in your transactions.

    A POS scale can be easily incorporated into your mobile POS system, automatically entering weight information to speed up the sales process and reduce the potential for human error. Remember to use a scale that is “Legal for Trade,” “NTEP Certified” (in the US), or “Measurement Canada Certified” to ensure it meets commercial standards for accuracy.


    Star Micronics offers mG-T and mG-S series of POS scales.
    Star Micronics offers Trade Legal POS scales ideal for weighing cannabis

    4. Cash Drawer

    Even with the surge in digital payments, cash transactions are still everyday occurrences at farmers markets. Therefore, having a secure cash drawer is vital for safe and organized cash handling.

    This also allows for quick and convenient change-making, contributing to a smooth checkout process. A secured cash drawer will help you organize bills and coins and keep them safe during your day at the market and on the way home.


    Stacked Cash Drawers by Star Micronics.
    Keep cash secure with cash drawers by Star Micronics

    5. Barcode Scanner

    If your products come pre-packaged with barcodes, a barcode scanner can speed up the checkout process. Portable, wireless scanners can be especially useful in the typically compact setup of a farmers market stall.

    A barcode scanner is essential to streamline the checkout process and keep track of inventory in real time. It enables quick, accurate product identification and price lookup, enhancing efficiency at the point of sale – an essential consideration when dealing with a high volume of customers at farmers markets.


    Black wireless handheld 2D barcode scanner by Star Micronics.
    Star offers 1D/2D wireless barcode scanners perfect for farmers markets

    6. Card Reader

    While cash transactions are common at farmers markets, the trend of cashless payments is on the rise. This means having a card reader that can accept credit and debit card payments can put you ahead of your competition.

    Ensure your card reader can handle EMV chip cards and contactless payments (NFC), like Apple Pay or Google Wallet, to provide your customers with diverse payment options. This ensures a smooth and convenient payment process for customers, which can enhance their shopping experience and increase sales.

    The Right POS Hardware Can Maximize Cannabis Sales at Farmers Markets

    Selling at a farmers market can be a rewarding experience, building community and connecting directly with your customers. The proper POS hardware can help make this experience run smoothly, ensuring you can focus more on your patrons and less on handling delays.

    As New York blazes the trail in this new form of commerce, cannabis businesses must prepare and adapt. However, having the POS hardware essentials down will keep you well-equipped to seize this unique opportunity in the growing cannabis industry.

    Remember, before investing in any POS hardware, consider your specific needs and do your research to ensure compatibility with your POS software. The perfect setup can create a seamless checkout experience, ensuring every transaction is as smooth as your finest roll.

    Star Micronics Cannabis POS Solutions Brochure

    Star is proud to offer the latest POS hardware and technology solutions for cannabis stores and dispensaries.

    Want to know more about cannabis POS hardware?

  • Tax Law Shifts in Quebec: A Guide for Bars and Restaurants

    Tax Law Shifts in Quebec: A Guide for Bars and Restaurants

    In Quebec’s bustling culinary scene, where flavors evolve and trends change, a new transformation is taking place—not in the kitchen, but in the ledger. A shift in tax laws is underway, one that will affect bars and restaurants across the province. From the established MEV model to the innovative Web-SRM system, these changes carry significant implications for the way businesses record sales and comply with tax regulations.

    This blog post is your essential guide to understanding these changes, equipping your business with the knowledge and tools needed to seamlessly adapt and stay ahead. Whether you’re a restaurateur, a bar owner, or an industry professional, these insights will empower you to navigate Quebec’s new tax landscape with confidence.

    Restaurant owner smiling because he has Star Micronics.

    From MEV to Web-SRM: What’s Changing?

    For years, bars and restaurants in Quebec operated under the MEV (Module d’Enregistrement des Ventes) model. The MEV system mandated every restaurant and bar to record all transactions using a sales recording module, thereby ensuring transparency and adherence to tax norms.

    However, the recent shift to the Web-SRM system marks a significant departure from this traditional model. The new Web-based Sales Recording Module aims to make the tax recording process more efficient and transparent, leveraging digital infrastructure to its fullest.

    The most noteworthy features of the Web-SRM system include:

    • Real-time Tracking: Sales can be recorded and monitored in real-time, allowing for more accurate and immediate insights into transactions.
    • Enhanced Security: Digital encryption ensures that data remains secure, mitigating risks associated with potential breaches.
    • Ease of Integration: The new system seamlessly integrates with various POS systems, reducing the hassles of migration.

    Navigating the Change: The Importance of Compatible Equipment

    With the Web-SRM system in place, the spotlight shines on having POS equipment that’s not just efficient but also compliant. Non-compliance can lead to hefty fines and potential legal ramifications. Therefore, businesses must assess and update their POS equipment.

    With the spotlight now on efficient and compliant point-of-sale systems in Quebec, the need for updated, top-notch printers has never been more critical. Star Micronics understands this need and recommends a range of printers designed for excellence and adaptability.

    Here’s a breakdown:

    The TSP143III Thermal Receipt Printer: Trusted Reliability


    The TSP143III thermal receipt printer by Star Micronics.
    The TSP143III thermal receipt printer by Star Micronics

    Over the years, the TSP143III has become more than just a printer—it’s become a trusted partner in enhancing business operations. Reliable, efficient, and designed for diverse industries, it promises outstanding performance, making it an excellent choice for your POS hardware needs.

    Key Features:

    • Compatible with iOS, Android, and Windows
    • High-speed printing at 250mm/s
    • Hassle-free setup across all models
    • Simultaneous charging and data transfer with Lightning connection
    • Unique Print Flat technology
    • Access to futurePRNT technology for receipt customization
    • Extensive range of optional accessories for tailored usability

    The TSP143IV Thermal Printer: Compact, Modern, & Cloud-Ready


    The TSP143IV thermal receipt printer by Star Micronics comes in black or white.
    The TSP143IV thermal receipt printer by Star Micronics

    In the world of thermal printers, the TSP143IV stands out with its cutting-edge design, advanced features, and future-proof connectivity. Whether you’re in the retail, hospitality, or cannabis industries, the latest model in Star’s TSP100 series keeps you flexible and ahead of the competition.

    Key Features:

    • Sleek and sharp with a 20% smaller footprint than its predecessor
    • Compatible with iOS, Android, and Windows
    • CloudPRNT technology for cloud-based operations
    • Versatile connectivity to suit modern POS setups
    • User-friendly for effortless installation
    • Backward and forward compatibility with previous versions, ensuring continuity
    • Lightning-fast printing at 250mm/s
    • Standard two-year warranty with options for extended coverage

    The mC-Print3 Thermal Receipt Printer: Premier & Powerful


    The mC-Print3 thermal receipt printer by Star Micronics.
    The mC-Print3 thermal receipt printer by Star Micronics

    The mC-Print3 from the mCollection® is your go-to solution for top-tier POS receipt printing. Compact, sleek, and boasting countless features, this printer is all about blending form with functionality.

    Key Features:

    • Compact design, delivering big performance
    • Compatible with iOS, Android, and Windows
    • A myriad of connectivity options, including Bluetooth, USB, and Wi-Fi
    • Splash-proof with an IPX2 rating, ensuring longevity
    • SteadyLAN® technology for uninterrupted connection
    • A hub of peripheral connectivity options
    • Quick charge and efficient communication with the USB-C power delivery port (select models only)

    Staying Ahead in a Changing Landscape

    Quebec’s new tax laws for bars and restaurants reflect a broader global trend of integrating technology into governance and tax administration. It’s an exciting era, albeit filled with potential challenges. By understanding these changes, ensuring compliance, and leveraging tools like Star Micronics high-performance printers, businesses can adapt and thrive in this evolving environment.

    Remember, staying informed and equipped is half the battle won.

    The Ultimate Guide to Barcode Scanner Types and Applications

    Navigate the world of barcodes with clarity and confidence, ensuring the right fit for your business needs.

    Have questions for us about POS hardware in Canada?

  • How to Switch to an Android POS System: A Detailed Guide

    How to Switch to an Android POS System: A Detailed Guide

    The modern retail landscape is in constant flux, mainly driven by consistent technological innovation. Among these many changes, the shift toward Android point-of-sale (POS) systems has been particularly noteworthy over the last couple of years.

    The Rise of Android POS Software

    The Android operating system, universally recognized for its user-friendly nature and cost-effectiveness, is now the first choice for a rapidly growing number of retail businesses. Its open-source nature lends itself to exceptional customization capabilities, allowing software developers to tailor their POS applications to their exact specifications. Merchants in the retail and hospitality industries have greatly benefitted from such progress.

    Such flexibility isn’t just about aesthetics; it’s about delivering a smooth, efficient customer service experience and integrating diverse software applications that manage everything from inventory to customer feedback.

    The Critical Role of Hardware in Android POS Systems

    However, an Android POS system’s success relies on more than just the software. The hardware components, particularly the printers, are pivotal in ensuring the system operates seamlessly.

    Here, Star Micronics shines in the world of retail solutions. Fully understanding the Android revolution in the POS industry, Star has dedicated its resources to craft printers that perfectly sync with Android systems.

    Among Star’s crowning achievements is the TSP143IVUE thermal receipt printer. All Star Micronics receipt and label printers are compatible with Android, but the TSP143IVUE optimizes the Android experience thanks to its support for the Android Open Accessory (AOA) protocol.

    AOA support ensures communication between the Android system and the printer while keeping the tablet or device powered and charged, enhancing the user experience by leaps and bounds. Star also has industry-leading software development kits (SDKs) to aid technology providers in the integration of Star printers with developer POS software.

    Software developers, click here to contact the Star Integrations Team >

    An Independent Software Vendor’s (ISV’s) Guide to Star Printer SDKs

    Unlock seamless printer integration tailored to elevate your software’s performance and versatility.

    If Your Current POS Software is Android-Compatible

    For many business owners, the thought of transitioning to a new system can be daunting, especially if they’re content with their current POS software. The good news? Your transition can be significantly streamlined if your POS software is already compatible with Android hardware.

    If this is you, you’re in a favorable position; your employees are already acquainted with the software, eliminating the need for extensive training.

    In such cases, while reviewing the steps detailed below for a thorough understanding is beneficial, you may not have to follow all of them. Instead, you can focus on hardware, ensuring a smoother and more efficient switch to the Android POS system of your choice.

    Preparing for a Seamless Transition

    Before considering a switch to an Android POS system, businesses without Android-compatible software should start by evaluating their current system. This means pinpointing its strengths and acknowledging its limitations.

    But introducing new technology isn’t just about installation. The importance of thorough staff training cannot be overstated. A system can only reach its full potential when those using it are proficient and confident.

    Be prepared to do the necessary work if you want the greatest rewards later on.

    Steps to Transition to an Android POS System

    Transitioning requires careful planning and execution. Here’s a structured approach for business owners looking to make the switch to an Android POS system:

    1. Assessment & Planning

    • Evaluate Current Needs: Start by analyzing the features of your current POS system. Pinpoint its strengths and any gaps in functionality. Examine both your software and hardware, identifying essentials and desired additions. Invest time in creating a detailed list. Group all your “must-have” features together and create a separate wishlist for the desirable, but not crucial, add-ons.
    • Determine Compatibility: Ensure which of your existing hardware (e.g., barcode scanners, cash drawers, printers) is compatible with Android systems or plan for necessary upgrades. 

    2. Research & Selection

    • Choose the Proper Software: Various Android POS applications cater to distinct business requirements. As features, pricing, and support differ across the board, it’s crucial to choose wisely. Refer back to your prioritized list, ensuring your software selection has all your must-have features and, ideally, some from your wishlist.
    • Hardware Selection: Decide if you’ll be using dedicated Android POS terminals or other popular devices such as tablets. If you need to upgrade to new POS hardware, be sure it’s compatible with Android, is user-friendly, and has excellent support. This may go without saying, but ensure your chosen hardware is also robust enough for your business’s daily operational demands. Cutting costs on hardware may lead to regrets when they break down, leaving you in a jam during your busiest hours.


    The complete point-of-sale (POS) suite in black and white by Star Micronics.
    All point-of-sale hardware by Star Micronics works with Android operating systems.

    3. Data Migration

    • Inventory & Product Data: Most modern POS systems allow you to export product data. Once exported, this data can be imported into your new Android POS software.
    • Customer Data: If you’ve maintained a customer database or loyalty program, ensure this data is also transitioned.

    4. Configuration & Customization

    • Payment Processing: Set up payment gateways and processors to ensure seamless transactions with your Android POS system. Note: if you are using your current Android-compatible POS software and making no software changes, there will likely be no need to update your payment processing or terminal.
    • Tax & Compliance: Ensure your chosen software is configured according to local tax regulations. All POS software must comply with all federal and state tax laws.
    • Custom Features: Depending on the software, you may be able to add specialized features tailored to your business needs.

    5. Training

    • Staff Orientation: Familiarize your team with the basics of the new system.
    • In-depth Training: Consider more detailed training sessions or workshops depending on your business’s complexity.

    6. Testing

    • Pilot Run: Before fully transitioning, consider running the new Android POS system parallel to your existing system to catch any issues.
    • Feedback Loop: Allow staff to provide feedback on any challenges they encounter.

    7. Deployment & Go-Live

    • Full Transition: Once you’re confident in the new system’s functionality, make the full switch.
    • Support: Ensure there’s a system in place for staff to report issues and get help as needed.

    8. Ongoing Review & Optimization

    • Collect Feedback: It’s crucial to consistently gather feedback from staff and customers to ensure the system meets everyone’s needs.
    • Updates & Maintenance: Regularly update the software to benefit from the latest features and security enhancements.

    Remember, while there are challenges in making a significant change like this, the flexibility, customization options, and potential cost savings of an Android POS can offer many benefits to modern businesses.

    Happy Business Owner Retail Grocery Small

    Embracing Tomorrow’s POS Landscape

    Staying ahead in the ever-changing retail and hospitality world means staying informed and embracing a proactive spirit. If you’re sensing your legacy POS system may be holding back your business, there are many reasons why upgrading to a newer Android POS system would be advantageous.

    Not only is it a highly cost-effective alternative, but the operating system itself allows for excellent customization and is very user-friendly. Paired with the advanced capabilities of Star Micronics’ printers, vendors are equipped with leading technology and an edge in operational efficiency.

    Embracing innovation ensures a brighter, more efficient future for your business, positioning you at the forefront of the retail evolution.

  • The Best POS System for Small Businesses on a Budget

    The Best POS System for Small Businesses on a Budget

    Securing your business’s financial future begins at the checkout counter. For small and medium-sized companies, balancing quality with affordability often poses a significant challenge, especially when you’re just starting out. You need tools that won’t break the bank but are robust enough to handle your daily operations in retail, hospitality, or the burgeoning cannabis industry, especially at your point-of-sale (POS).

    Here’s where the TSP143IIIU thermal printer and CD3-1616 cash drawer combo by Star Micronics steps in. These cost-effective yet high-performing devices are more than just peripherals; they’re the linchpins of your POS system, revolutionizing not only your transactions but the very way your business operates and thrives. The journey to enhancing your customer checkout experience starts here.

    In this article, we’ll dive into the details of this incredible pair and show you why it’s the perfect investment for your growing business.

    TSP143IIIU Thermal Receipt Printer

    The TSP143IIIU is a high-speed thermal receipt printer that offers easy, reliable USB connectivity. It’s great for busy environments that require a stable connection and fast and accurate receipt printing. The TSP143IIIU also has an easy-to-use design, making it ideal for businesses that are looking for a hassle-free printing solution. Plus, it’s certified with major companies like Square, Clover, Chromebook, Postmates, and more.

    The TSP143III thermal receipt printer by Star Micronics.
    The TSP143III series thermal receipt printer from Star Micronics

    Features of the TSP143IIIU

    • High-speed printing of up to 43 receipts per minute.
    • Easy “Drop-In and Print” paper loading.
    • Effortless USB “plug-and-play” connectivity.
    • Connects and charges the tablet or mobile device simultaneously.
    • Standard 2-year warranty included with options to extend.
    • Energy Star certification for eco-friendliness.
    • Access to futurePRNT software for receipt customization.

    Benefits of the TSP143IIIU

    • Faster transactions and shorter customer wait times.
    • Ready to use out of the box.
    • Simple installation, easy-to-use design and maintenance.
    • Keep your connected tablet or mobile device charged while data transfers for convenient all-day use.
    • Simple receipt customization with logos and graphics for branding purposes.
    • Energy efficient, reducing operating costs, paper waste, and overall environmental impact.
    • Widespread popularity means industry familiarity is high.

    How To Create a Connected Workstation in 5 Easy Steps

    Connected workstations are perfect for modern-day hospitality, retail, and restaurant businesses, offering a unique setup to optimize workflows.

    CD3-1616 Value Series Cash Drawer

    When the TSP143IIIU thermal receipt printer is paired with the CD3-1616 cash drawer, small to medium-sized businesses create an unstoppable POS duo. The CD3-1616 is a versatile, all-steel drawer designed for businesses that need secure cash management with all the expected features. Its 16″ x 16″ size is large enough to handle a lot of cash, with dual media slots to accommodate extra storage options for checks, credit card receipts, and coupons.

    The CD3-1616 Value Cash Drawer by Star Micronics.
    The CD3-1616 cash drawer from Star Micronics

    Features of the CD3-1616

    • Durable steel construction with sturdy housing for long-lasting use.
    • Compact design with a small footprint, making it ideal for small retail spaces or crowded countertops.
    • Dual media slots for added storage options.
    • Smooth operation with a reliable lock mechanism and ball-bearing rollers for easy opening and closing.
    • Optional accessories available for added security, including a dual-drawer cable and under-counter mounting brackets.
    • Warranty-protected with options to extend up to 4 years.

    Benefits of the CD3-1616

    • Improved cash management with secure storage and organization of cash and media.
    • Reduced risk of theft or loss of cash and media with added security accessories.
    • Durability and reliability in a busy business environment.
    • Compact design, saving valuable counter space.
    • Easy operation and smooth opening and closing, reducing transaction times or snags.
    • Warranty protection for peace of mind.

    An Ideal Solution for New Businesses & Startups

    The TSP143IIIU and CD3-1616 combo is not only perfect for established small to medium-sized businesses but also offers an excellent solution for new businesses and startups. As new businesses enter the market, they need reliable and efficient tools to support their growth and streamline their operations. The TSP143IIIU and CD3-1616 combo provides these essential features from a trusted name in POS for businesses just starting out.

    Features that Benefit New Businesses

    • Affordable pricing: Both the TSP143IIIU thermal receipt printer and CD3-1616 cash drawer are priced competitively, making them an accessible and cost-effective solution for businesses with limited budgets.
    • Easy setup: The TSP143IIIU and CD3-1616 are designed for quick installation and compatibility with popular POS systems, so businesses can get up and running right away.
    • Scalability: As new businesses grow, the TSP143IIIU and CD3-1616 combo can easily scale with them, supporting journeys from inception to expansion.

    Small business owner.

    Added Benefits for Startups

    • Professional appearance: High-quality printed receipts and secure cash management contribute to a professional image, helping new businesses establish credibility and trust with customers.
    • Enhanced customer experience: Fast transactions, shorter wait times, and clear receipts contribute to a positive customer experience, encouraging repeat business and fostering customer loyalty.
    • Streamlined operations: By simplifying cash handling and receipt printing, the TSP143IIIU and CD3-1616 combo allow new businesses to focus on other aspects of their operations, such as marketing, inventory management, and customer service.

     

    In summary, the TSP143IIIU and CD3-1616 combo is a fantastic investment for new businesses and startups looking to optimize their operations, enhance customer experiences, and build a solid foundation for growth.

    The Perfect Pairing for Your POS System

    The TSP143IIIU and CD3-1616 cash drawer combo is simply the perfect pairing for small to medium-sized businesses in the retail, hospitality, and cannabis industries. Especially for new businesses that need affordability with top quality, high ROI, and simple installation, the TSP143IIIU and CD3-1616 together serve as the best place to start.

    This combination offers a range of benefits, including faster transactions, improved accuracy, and better cash management, streamlining daily operations. All of that boosts the customer experience and frees up headspace to focus on other important matters, making this formidable POS duo a great investment for any business.

  • Star Micronics Warranties and Product Protection

    Star Micronics Warranties and Product Protection

    In today’s fast-paced business environment, having reliable point-of-sale (POS) technology is crucial to keep operations running smoothly. And when it comes to protecting your POS technology investment, Star Micronics is a trusted provider of top-quality hardware and warranties to ensure your devices are up and running whenever you need them. From printers and scanners to cash drawers and peripherals, Star offers a variety of warranties to protect your investment for up to five years.

    In this article, we’ll explore Star Micronics’ warranties, including the necessary steps to make a warranty claim, applicable warranty periods by product type, and the benefits of their Swap-A-Star® and Extend-A-Star® programs.

    Whether you’re a small business owner or a large retailer, read on to discover how Star Micronics can help you protect your POS technology investment and keep your business running smoothly.

    Star’s Standard Warranties

    Star Micronics understands the importance of having reliable and high-quality point-of-sale technology for businesses. That’s why all their products come with standard manufacturer’s warranties with bumper-to-bumper coverage against defects in materials and quality to help ensure maximum uptime.

    Having a standard warranty for Star Micronics products gives businesses the peace of mind that they are investing in technology that is backed by the manufacturer. This means that in case of any issues, companies can easily make a warranty claim and receive prompt support from the Star Micronics technical support team.

    Additionally, standard warranties provide an added layer of protection for businesses that may face unexpected downtime or lost sales due to malfunctioning equipment. Ultimately, having a standard warranty for Star Micronics products is an excellent way for companies to protect their investment and keep their operations running smoothly.

    Standard Warranty Periods by Product Type

    Star’s Supplemental Warranties and Programs

    Star Micronics offers several programs to provide added protection for your POS technology investment. These programs include:

    Swap-A-Star®

    Swap-A-Star is a product replacement service program by Star Micronics that provides fast and hassle-free replacement of your Star printer or scanner in the event of a malfunction. With Swap-A-Star, you can avoid costly downtime and lost sales by receiving a replacement device as soon as within two business days.

    Some of the benefits of Swap-A-Star include:

    • Quick and easy device replacement: Simply call or chat with a Star Micronics support team member to receive a replacement device as soon as within two business days.
    • Prepaid shipping label: Star Micronics provides a prepaid shipping label for returning the malfunctioning device.
    • Free shipping: Star Micronics covers the cost of shipping for both the replacement and malfunctioning devices.
    • No hidden fees: Swap-A-Star is a flat-rate program with no additional fees or charges.

    Extend-A-Star®

    Extend-A-Star is a supplemental warranty extension program that adds additional coverage beyond the standard warranty period. With Extend-A-Star, you can protect your Star Micronics printer or scanner investment for up to five years.

    Some of the benefits of Extend-A-Star include:

    • Additional coverage: Extend-A-Star extends the warranty period beyond the standard coverage period, providing additional protection for your investment.
    • Peace of mind: With Extend-A-Star, you can have peace of mind knowing that your device is protected against defects and malfunctions for an extended period.
    • Priority support: Extend-A-Star customers receive priority support from the Star Micronics technical support team.
    • Easy enrollment: You can easily enroll in Extend-A-Star at the time of product purchase or within 30 days of purchase.

    Overall, Swap-A-Star and Extend-A-Star are valuable programs offered by Star Micronics to provide added protection and support for their customers’ POS technology investments.

    Supplemental Warranty Lifecycle

    Before making a supplemental warranty claim, it’s important to follow these necessary steps:

    • Purchase Star Micronics product
    • Purchase and register any supplemental warranty within 30 days of purchasing the product
    • Make a warranty claim during the allotted time period

    Upon purchasing a supplemental warranty, Star Micronics will send you an enrollment letter that includes important details regarding your warranty purchase. It is recommended to keep this letter for your records.

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    Invest in the Trusted POS Hardware Provider

    In conclusion, investing in reliable and high-quality point-of-sale technology is essential for businesses of all sizes. And with Star Micronics’ comprehensive warranties and programs, businesses can have peace of mind knowing that their investment is protected against any unexpected defects or malfunctions.

    Whether it’s printers, scanners, cash drawers, or peripherals, Star Micronics offers a range of warranties to suit different product types and needs. By following the necessary steps to make a warranty claim, businesses can receive prompt support from the Star Micronics technical support team and get their operations back up and running with minimal downtime.

    Additionally, their Swap-A-Star and Extend-A-Star programs provide added protection and support for businesses looking to maximize their POS technology investment. Overall, Star Micronics is a trusted provider of warranties and programs that can help businesses protect their investments and stay ahead of the competition.

    Interested in integrating with Star Micronics?

  • Ascent Solutions and Star Micronics Revolutionize ERP for Salesforce Users

    Ascent Solutions and Star Micronics Revolutionize ERP for Salesforce Users

    Ascent Solutions creates true point-of-sale (POS) software built on the Salesforce platform, complemented by Star Micronics’ WebPRNT technology and POS hardware.

    Ascent Solutions is an exciting enterprise resource planning (ERP) software offering features to help businesses manage their inventory and sales processes. What’s impressive is that Ascent Solutions’ inventory management system is powered by Salesforce, a leading customer relationship management (CRM) platform. So, businesses enjoy the best of both worlds: leveraging Salesforce’s powerful features for the front office (i.e., sales, service) with Ascent Solutions’ back office inventory management operations.

    Companies can easily monitor inventory levels, automate inventory replenishment, and simplify order fulfillment processes with Ascent Solutions. And if you need data-driven insights, the software also offers real-time reporting and analytics to help you make informed decisions.

    A standout capability of Ascent Solutions is its mobile functionality. The software comes with mobile apps that allow businesses to manage their inventory from anywhere, anytime. The mobile apps are packed with features like real-time inventory tracking, barcode scanning, and other tools to help businesses stay on top of their inventory management operations.

    In addition to its inventory management features, Ascent Solutions offers various other tools called Apps 360, which help businesses streamline their sales processes, such as lead management, quote-to-cash, and order fulfillment.

    CD4 Choice series cash drawer with mC-Print3 thermal receipt printer by Star Micronics.
    Ascent Solutions software includes the option of a CD4 cash drawer and mC-Print3 receipt printer.

    Ascent Solutions worked with customers across industries and identified a need for better payment management tools in brick-and-mortar locations that leverage Salesforce. To bring this solution to market, it’s partnering with Star Micronics, a leading provider of point-of-sale (POS) hardware solutions. This partnership continues to bring incredible results, as businesses can now enjoy the benefits of Ascent Solutions’ inventory management software with Star Micronics’ POS hardware, like the mC-Print3.

    Star’s mC-Print3 thermal receipt printer is an excellent choice for businesses looking for a high-speed, compact, and feature-rich printer. The mC-Print3 offers various connectivity options, including USB, Ethernet (LAN), WLAN, and Lightning USB, enabling it to work seamlessly with devices like tablets, smartphones, and computers.

    With Ascent Solutions integration with Star Micronics’ hardware, businesses can easily manage their inventory and sales processes, from the point-of-sale to the back-end inventory management system.

    Fortunately, I was lucky enough to speak with Bryan Hutchinson, CEO of Aethon Consulting, a premier partner of Ascent Solutions. We talked about his role at Ascent and how partnering with Star Micronics brings business owners using Salesforce one of the best POS solutions out there.

    Can you tell me a bit about your background and role with Ascent Solutions?

    I’m a businessperson turned programmer, which gives me the best of both worlds – the ability to see and understand, even define requirements, and execute them myself. As you said, I’m one of the top partners with Ascent Solutions, doing product implementations alongside CRM and financial implementations, providing that end-to-end, lead-to-financials business system.

    What role in the market does Ascent Solutions fulfill, and how?

    Ascent provides a flexible and robust ERP solution on Salesforce, and it’s so much more than just resource planning. It allows customers to mold it to their own business processes while enforcing the necessary rules in the backend.

    Think about Quote, Ordering, Purchasing, Manufacturing, Contract Manufacturing, Inventory Management, Warehouse Management, Demand Planning, Financial Management, and Integrations – it’s all part of the Ascent Solutions suite of applications on the AppExchange.

    And what we, as partners, do is review a customer’s business processes, discuss pain points, KPIs, etc., and utilize the Ascent products as the backbone of that process.

    What POS hardware does Ascent currently use from Star Micronics?

    Currently, we’re using the mC-Print3 printer and CD4 cash drawer. We’re also exploring the mPOP® receipt printer/cash drawer combination, as its versatile connectivity and clean presentation are highly attractive.

    What made Star so easy to partner with?

    The Integration Team at Star was supremely helpful and always ready to hop on a call to help us troubleshoot. Star’s WebPRNT technology really worked out with our POS software because it works with Salesforce, a web-based platform. We also loved how the mC-Print3 offers free access to Star Micronics Cloud Services because it allows business owners to customize receipts and schedule promotional material.

    Why would businesses want to use Ascent Solutions ERP software? What types of companies would benefit the most?

    I help everyone, from small businesses to large enterprise organizations, begin to use the Ascent platform, from oil and gas industries to medical, third-party logistic companies to resellers, value-added resellers, and construction companies that buy, sell, and provide services. The range of customers is so vast because of how flexible and powerful Ascent technology is.

    Visit Ascent Solutions’ website for more information, or check out the application on the Salesforce AppExchange.

    Ready to learn more and take the next step?

  • Receipt Marketing: A Powerful Tool to Boost Your Business

    Receipt Marketing: A Powerful Tool to Boost Your Business

    Receipt marketing, or receipt advertising, is a strategy businesses can use to promote their products or services by printing marketing messages or offers on receipts. Receipts are a powerful marketing tool because they are something that customers will always receive after making a purchase. This means businesses can use receipts to promote their brand, products, or services and incentivize customers to return.

    In this blog post, we will discuss the benefits of receipt marketing and provide some tips on how to implement a successful receipt marketing campaign.

    The Benefits of Receipt Marketing

    Couple looking at their receipt with receipt marketing.

    Increased Brand Awareness

    One of the primary benefits of receipt marketing is that it helps increase brand awareness. Printing your company logo, tagline, or website on your receipts reminds customers about your brand every time they look at it. This repetition can help your brand stick in the minds of your customers and encourage them to return to your business in the future.

    Increased Customer Loyalty

    Receipt marketing can also help to increase customer loyalty. Offering discounts or promotions on receipts can incentivize customers to return to your business. This can lead to repeat business and increased customer loyalty. Customers appreciate getting a little something extra, and the personal touch of a promo or discount on their next purchase can make them feel valued and appreciated.

    Cost-Effective Marketing

    Another benefit of receipt marketing is that it is cost-effective. Receipts are something that your business already prints, so there are no additional costs associated with creating new marketing materials. This can make receipt marketing an attractive option for companies looking to promote their brand without spending much money.

    Tips for Implementing a Successful Receipt Marketing Campaign

    1. Keep it SimpleWhen designing your receipt marketing campaign, it’s essential to keep it simple. Customers will only spend a few seconds looking at their receipts, so make sure your message is clear and concise. Keep your design clean and easy to read, and focus on promoting one or two key messages.
    2. Offer Incentives – To make your receipt marketing campaign more effective, it’s a good idea to offer incentives to customers. This could include discounts, free gifts, or the opportunity to join a loyalty club. By providing customers with an incentive, you can increase their chances of returning to your business.
    3. Track Your Results – It’s essential to track your results when running a receipt marketing campaign. Doing so lets you determine what works and what doesn’t and make adjustments as needed. This could include changing the messaging or design of your receipts or adjusting the incentives you offer.

    PromoPRNT Receipt Marketing Tool

    PromoPRNT from Star Micronics is an innovative online tool that allows businesses to create and print custom coupons, surveys, and other promotional material directly on their receipts. With PromoPRNT, companies can easily create customized promotions and engage customers, all while improving their overall brand image.

    The tool is entirely free and can be accessed through a web browser, making it accessible to businesses of all sizes. The models that can currently access PromoPRNT are the TSP143IV, mC-Print2, and mC-Print3 receipt printers.

    PromoPRNT offers a wide range of customization options, including adding logos, images, and text. Businesses can create coupons for discounts on specific products or services and surveys to gather customer feedback. The tool is easy to use, and companies can make them in just a few minutes.

    Using PromoPRNT, businesses can increase customer loyalty, drive sales, and gain valuable insights into customers’ preferences and behaviors. It’s a powerful tool that can help businesses improve their marketing efforts and drive growth.

    Take Advantage of Receipt Marketing

    Receipt marketing is a powerful tool businesses can use to promote their brand, products, and services. By printing marketing messages or offers on receipts, companies can increase brand awareness, customer loyalty, and cost-effectively engage customers. When implementing a receipt marketing campaign, it’s essential to keep your design simple, offer incentives, and track your results to ensure campaign success. Doing so can drive sales and build lasting relationships with your customers.

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  • Metro Payment Technologies Collaborates With Star Micronics to Offer Merchant Solutions for Businesses

    Metro Payment Technologies Collaborates With Star Micronics to Offer Merchant Solutions for Businesses

    Complemented with Star’s TSP654II and Value Series cash drawer, Metro Payment offers merchants a full range of products, services, and expertise to help streamline payment operations.

    Somerset, NJ – March 21, 2022Star Micronics, a leading manufacturer of mobile, point-of-sale (POS), and customer engagement technologies, is proud to announce that Metro Payment Technology supports Star’s TSP654II and Value Series cash drawers. Metro Payment Technologies offers merchants a one-stop shop for their business needs and a menu of services to add value to the relationship.

    Metro Payment Technologies provides merchants with a full-service payment solution, including a personal sales and support representative to provide processing support. The software offers customer support, installation, check recovery, industries served, franchise opportunities, and merchant cash advances to deliver service excellence unmatched within the industry.

    By integrating with Star’s TSP654II, Metro Payment Technologies offers a high-speed thermal receipt printer with CloudPRNT, which enables the printer to retrieve and print orders directly from online ordering services. Using Star’s Value Series cash drawer, Metro Payment offers customers a cost-effective cash management solution with robust storage, durable steel, two available interfaces, and dual media slots for extra storage.

    “Metro Payment is eager to partner with Star Micronics to offer customers a payment solution with excellent customer service. Their high-quality products help to offer our customers a POS solution to fit their individual needs.”

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    About Star Micronics

    Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, and iOS iPad® and iPhone® devices to generate receipts for all its printers. Always leading, and always innovating, Star Micronics enables web-based printing solutions including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit https://starmicronics.com/ or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    About Metro Payment Technologies

    Metro Payment Technologies offers and supports a wide range of products for your ePayment processing needs. ePayment solutions come in all shapes and sizes, with lots of bells and whistles to choose from. We offer a wide range of terminal and PC solutions that accept credit/debit cards, contactless payments, and checks, while offering the flexibility you need. Our focus has always been on providing the best customer service in the industry since 1998. We offer customizable POS Software that can be privately branded for our merchants as well as customer-facing payment portals. Metro is your one-stop solution for all your payment processing and technology needs.

    Media Contacts

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    (848) 216-3318

    Joan Winnington

    Metro Payment Technologies

    jwinnington@metropaytech.com

    (302) 838-9100 Ext. 102