Tag: Online Ordering

  • The Role of Labels in Modern Off-Premise Dining Solutions

    The Role of Labels in Modern Off-Premise Dining Solutions

    Off-premise dining is no longer a side channel. Because of popular demand, it’s become a core part of how restaurants operate. With digital orders flooding in from mobile apps, third-party platforms, kiosks, and drive-thru lanes, the pressure is on to deliver food fast, fresh, and error-free. And behind the scenes? It’s labeling that makes it all run smoothly.

    Let’s break down how smart labeling plays a pivotal role in powering today’s workflows and explore the off-premise dining solutions that make it happen.

    Why Off-Premise Dining Needs Better Labeling

    From kitchen prep to bag sealing, off-premise fulfillment relies on clear communication. Without effective labeling, it’s easy for orders to get mixed up, items to be forgotten, or bags to go unverified.

    Restaurants that don’t label effectively risk:

    • Incorrect or missing items in delivery and pickup orders
    • Chargebacks from third-party delivery platforms
    • Slower order assembly and longer wait times
    • Frustrated customers and negative reviews

    As off-premise volume increases, so does the need for strategy and precision, and that starts with the right labels.

    Key Label Types for Off-Premise Dining Success

    No two off-premise orders are exactly the same, which means clear, consistent labeling is essential at every step. From the moment the order comes in to the moment it’s handed off, each label plays a specific role in keeping things accurate, organized, and customer-ready. Below are some of the key label types that help restaurants succeed in today’s fast-paced off-premise environment.

    1. Order Confirmation Labels

    Printed as soon as the order is received, these labels identify the customer, order number, pickup method, and fulfillment status, ensuring nothing gets lost in the shuffle.

    2. Item & Inventory Labels

    Used in kitchens and staging areas to clearly tag and date each item. Especially important for personalized or modified orders, including allergen warnings and special dietary instructions. Keeping labels on food items with clear date markings also helps teams monitor spoilage, support food safety compliance, and reduce unnecessary waste.

    Kitchen Use By Labels

    3. Bag Seal Labels

    Often made with permanent linerless adhesive or die-cut formats, these labels seal the bag shut for tamper-evident delivery, giving customers peace of mind.

    4. Staging Labels

    Used to organize and queue multiple orders during rushes, particularly in drive-thru and curbside workflows.

    Off-Premise Dining Solutions from Star Micronics

    To meet the demands of modern off-premise operations, restaurants need tools that are fast, flexible, and easy to manage. Star Micronics offers a suite of hardware and cloud-based solutions designed to simplify labeling, reduce errors, and support seamless workflows at every station. Below are the key features that make Star a trusted choice for off-premise dining success.

    > One Printer Model Per Station

    Star’s mC-Label3 multimedia printers print receipts, die-cut labels, and linerless labels, all from one device. That means you can standardize across stations with less complexity: fewer SKUs to manage, less training for staff, simpler IT support when needed, and easier maintenance. Need a replacement? Keep one extra on hand and drop it in at any station. No compatibility issues, no reconfiguration.

    mC-Label3 Multifunction Printer

    The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

    Discover the mC-Label3 >

    > Linerless Compatibility

    Star printers support both repositionable and permanent linerless labels, offering flexibility across multiple use cases. Sticky linerless labels are often used for item labeling, such as sandwiches, drinks, or personalized orders. Permanent linerless labels are ideal for securely sealing to-go bags and other types of delivery packaging.

    Because linerless labels don’t use silicone backing, you get more labels per roll, reduce roll changes, and eliminate liner waste. That means lower supply costs, less downtime, and a more environmentally responsible operation.

    The mC-Label3 can handle various linerless applications, but for simpler workflows, the TSP143IV SK series prints receipts and sticky linerless labels only.

    > Scales for Order Accuracy

    Pair Star printers with mG-T series scales to enable accurate weight-based pricing, portioning, and order verification. This is especially valuable in QSRs, delis, meal kit programs, and food prep lines where consistency and speed matter.

    Many QSRs are now using POS-integrated scales to confirm that assembled orders match expected weight totals before handoff. When supported by their POS software, this real-time weight check adds an extra layer of quality control. It helps reduce errors, avoid refunds, and improve the customer experience.

    Scales are no longer just for pricing. They are becoming a key part of efficient off-premise dining operations.

    MG TUDB MCL2

    mG-TUDB Scales

    Designed for precision and versatility, Star’s mG-TUDB POS scales are ideal for everything from self-checkout produce stations to QSR order prep and deli portioning. With Class III trade-legal certification, a large platter, and Bluetooth, USB-C, and serial connectivity, they easily connect to most POS systems. An optional pole display adds customer-facing visibility where it counts.

    Find Out More >

    > Cloud Capable

    Star’s mC-Label series of printers supports both CloudPRNT Next and StarIO.Online, giving restaurants the flexibility to choose how they manage their cloud infrastructure.

    • CloudPRNT Next is ideal for businesses that want to run their own servers and maintain control of the back end.
    • StarIO.Online is a fully managed service hosted by Star Micronics, perfect for operators who want cloud printing without the burden of server management.

    Both options enable real-time printing from cloud-based ordering platforms, allowing your kitchen and pickup stations to run more efficiently with fewer hardware constraints.

    > Certified by the Best

    Star’s mC-Label3 is trusted by some of the largest and most respected QSR and fast casual brands around the world. Its speed, accuracy, and media versatility make it a go-to choice for high-volume environments where every second counts. From front-of-house to kitchen to delivery staging, operators rely on the mC-Label3 to support multiple stations using one compact, reliable model. It’s been tested in demanding real-world workflows and proven to perform.

    The Smart QSR Delivery Playbook: Labeling, Accuracy & Efficiency Done Right

    Download the free QSR delivery playbook to learn how labeling, POS scales, and multi-function printers can improve accuracy, speed, and guest trust.

    The Takeaway

    In the world of off-premise dining, labeling is essential. From confirming orders to sealing bags and staging pickups, smart labeling keeps operations moving and customers coming back.

    With the right off-premise dining solutions in place, including flexible printers, linerless label support, and optional scale integration, restaurants can operate faster, more accurately, and with greater confidence.

    Find the best off-premise dining solutions for you:

  • Why Your Restaurant Needs a Mobile Ordering App

    Why Your Restaurant Needs a Mobile Ordering App

    It’s 2025, and if your restaurant hasn’t embraced mobile ordering apps, you’re already behind.

    Consumer habits have shifted, and digital convenience now drives dining decisions. From quick-service chains to neighborhood cafés, the restaurants adopting mobile and online ordering systems aren’t just staying afloat—they’re scaling faster than ever.

    Whether you run a fast casual, QSR, or full-service operation, implementing a mobile ordering solution is no longer optional. It’s a must-have for improving efficiency, boosting ticket size, and meeting customer expectations in an increasingly on-demand world.

    Need proof?

    Mobile ordering isn’t just convenient—it’s a growth engine for your business. And with the right tools, integrating a mobile app can be fast, seamless, and a win for both your front- and back-of-house operations.

    Read on to explore the key benefits of mobile ordering apps, how to integrate them into your restaurant without disruption, and what to look for in a modern app provider.

    Mobile Ordering App From Table QSR

    5 Benefits of a Mobile Ordering App for Restaurants

    Here’s how a restaurant mobile ordering system helps you stay competitive and profitable:

    1. Meet Customers Where They Are

    Today’s guests are mobile-first. Nearly half of QSR customers prefer to skip the counter altogether. A mobile app empowers them to order online from anywhere—home, the car, curbside, or even in-store.

    2. Deliver a Frictionless Experience

    A good mobile ordering app presents your menu visually and intuitively. When done right, it’s easier and faster than ordering in person—and can leave a better impression.

    3. Gain Actionable Sales Insights

    Mobile ordering unlocks powerful data. Track bestsellers, understand peak hours, test pricing strategies, and spot upsell opportunities. Better decisions, better margins.

    4. Increase Average Ticket Size

    Online orders are consistently higher in value. On average, customers spend 18–20% more when ordering through an app than by phone or in person.

    5. Improve Speed and Accuracy

    Mobile apps reduce wait times and errors. Online orders are placed more clearly and processed faster, giving your staff more time to focus on prep and service.

    Why Your Restaurant Needs an Online or Mobile Ordering App

    How to Integrate a Mobile App Without Disrupting Operations

    Getting started with a mobile ordering app can feel overwhelming—but it doesn’t have to be. With a little planning and the right partners, you can launch quickly and integrate seamlessly into your existing restaurant systems.

    Step 1: Choose the Right Mobile App Provider

    Look for a provider that understands foodservice—not just tech. Key features to prioritize include:

    • Easy menu management
    • POS system compatibility
    • Real-time order tracking
    • Loyalty and upsell tools
    • Responsive customer support

    Not sure where to start? Many POS platforms now offer built-in mobile ordering features, or you can explore third-party apps built specifically for QSRs and fast casual concepts.

    Step 2: Map Out Your Workflow

    Before launching, review how your current orders flow through the restaurant:

    • Where will mobile orders appear?
    • How will they reach the kitchen?
    • Who will be responsible for fulfillment?

    Laying this out in advance ensures your new system works with—not against—your existing team and tools.

    Step 3: Bridge the Tech With Your Kitchen

    Mobile orders need to land in the kitchen fast, clearly, and without extra steps. That’s where Star’s CloudPRNT® and CloudPRNT Next technologies come in. They route online and app orders directly to your kitchen printer—no tablets, no copying and pasting, no missed tickets.

    For legacy kitchens, the SP742 impact printer remains a top choice. However, for modern kitchens with proper heat management, thermal printers like the mC-Print3 receipt printer are now a reliable, quieter, and more compact, connected alternative. The mC-Print3 features a sleek design, flexible connectivity (USB, Ethernet, Bluetooth, and CloudPRNT Next), and fits beautifully into tight counter setups.

    mC-Print3 Receipt Printer

    The Star Micronics mC-Print3 combines high-speed printing with advanced connectivity options like Ultra-C and CloudPRNT Next. Its Ultra-C USB-C port provides seamless power and data transfer with any device, while CloudPRNT Next offers enhanced remote printing using the MQTT protocol, ideal for modern POS environments.

    Discover the mC-Print3 >

    Don’t Forget the Labels: Linerless for the Win

    As mobile and online food ordering continues to grow, so does the need for clean, professional packaging. That’s where linerless labels come in.

    These labels stick securely to bags and containers without wasteful silicone backing, making them faster to apply and more sustainable. With more labels per roll, fewer roll changes, and options for repositionable (leaving zero residue) or tamper-evident, stronger adhesive, linerless labels are ideal for:

    • Mobile order pickups
    • Curbside delivery
    • Takeout packaging
    • Pre-packaged foods and beverages

    Pair linerless media with dedicated linerless label printers like the mC-Label3 and TSP143IV SK, and your staff can label orders quickly and cleanly—no tape or handwritten notes required. It’s the best labeling solution for fast-paced, off-premise dining.

    How to Get Your Restaurant Ready for Online Ordering

    Are you looking for a new way to grow your restaurant business? Accepting online orders keeps you relevant and competitive.

    Learn more about Star’s online and mobile ordering app solutions:

  • Retail Software Success with RMH on the Rising Stars Podcast

    Retail Software Success with RMH on the Rising Stars Podcast

    Welcome to another exciting edition of the Rising Stars Podcast! In episode 38, “RMH’s Blueprint on Retail Software Success,” we had the pleasure of hosting Israel Morrison, Director of Sales & Marketing at Retail Management Hero (RMH), with our own Kate Orara, Partner Development Manager at Star Micronics.

    This episode dives into the innovative world of RMH’s tailor-made software solutions for small- to medium-sized retailers. Israel Morrison brings over a decade of experience in point-of-sale (POS) technology to the table, sharing valuable insights into the company’s RMH Store and RMH Central software systems.

    These solutions are not just revolutionizing retail management but are also driving efficiency and growth for a variety of industries, including grocery, liquor, apparel, and specialty retail.

    Listeners will gain valuable insights into:

    • Israel Morrison’s perspectives on the evolving POS landscape.
    • RMH’s strategies for tackling the rise of tablet-based POS systems.
    • The significance of adapting to fast-evolving technologies like cloud computing, e-commerce, AI, and online ordering.
    • The importance of these technologies for businesses aiming to stay competitive.
    • RMH’s collaborative methods with hardware manufacturers and resellers for all-encompassing solutions.
    • Future predictions for the retail industry over the next decade.
    • How Value-Added Resellers (VARs) and software companies can prepare for or lead industry changes.

    A Must-Listen for Retail Enthusiasts and Professionals

    This episode is a must-listen for anyone in the retail sector, from VARs to software enthusiasts and business owners. Israel’s expertise and RMH’s forward-thinking approach are a beacon for those navigating the complex retail technology landscape.

    Take advantage of this informative and engaging episode! Listen now and join us as we explore the future of retail with RMH. Check out the Rising Stars Podcast for more episodes on the latest trends and innovations in the POS and retail industry.

    Loving the podcast? Subscribe now, and let us know what you think by leaving a review!

    Stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

    The Rising Stars Podcast

    Immerse yourself in the ever-evolving world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we dive into the fascinating journeys of innovators and businesses navigating the challenges of technology’s rapid pace.

    In every episode, Kate Orara, Star Micronics’ Partner Development Manager, takes listeners on an exploration of emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

    Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

    Want more industry news?

  • Star Micronics Unveils mUnite VESA Pole Mount for Versatile Two-Tablet Workstations

    Star Micronics Unveils mUnite VESA Pole Mount for Versatile Two-Tablet Workstations

    The new VESA Pole Mount accessory further enhances the mUnite Mount 18 tablet stand, meeting demand for operational flexibility within the retail and hospitality industries.

    Somerset, NJ – August 15, 2023 – Star Micronics, a world-renowned innovator in point-of-sale (POS) and customer engagement technology, announces the release of their latest mUnite VESA Pole Mount accessory designed to optimize dual-tablet workstations. This new solution adds versatility to Star’s mUnite Mount 18 tablet display mount by enabling a second tablet to securely attach, creating a customer-facing option, or accommodating two tablets for online order management.

    “The mUnite VESA Pole Mount leverages the universally accepted VESA mounting design, providing compatibility with a broad range of tablet enclosures, including Star Micronics’ own Universal mEnclosure. It’s another answer to the ever-growing demand for efficiency and operational flexibility within the retail and hospitality industries.”

    The mUnite Mount 18 tablet stand, already favored for its sleek and minimalist design, is now further enhanced with the new VESA Pole Mount. The accessory is easy to install and use, transforming the Mount 18 into a versatile multi-use workstation. Star’s VESA 75mm/100mm mount accessory works with any tablet enclosure that uses universal VESA mounting to affix to POS stands or pole mounts, including the Universal mEnclosure and Mini Universal mEnclosure. The Pole Mount keeps tablets securely attached yet effortless to remove, streamlining sales and customer interactions.

    Star Micronics’ Mount 18, a part of the mCollection® series, has been well received for its space-maximizing contemporary design, catering to the bustling environments of restaurants and quick-service restaurants (QSRs). Now, its ability to securely hold two tablets while keeping them easily accessible makes it an excellent choice for businesses needing organized dual-tablet workstations.

    “Star is committed to continuously innovating and delivering meaningful, tangible benefits to our customers. We are excited to see this versatile addition to our mCollection series assist businesses in maintaining a well-organized, efficient workspace.”

    Love industry news? Check out our podcast:

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, Twitter, Instagram, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    848-216-3318

  • Meeting the Online Order Surge: How Hardware Impacts Efficiency

    Meeting the Online Order Surge: How Hardware Impacts Efficiency

    As online ordering charts an upward path, businesses find themselves in a whirlwind trying to adapt and catch up. The post-pandemic era has redefined modern convenience for good, with customers prioritizing speed and touchless transactions from platforms like DoorDash, Uber Eats, Grubhub, and many more.

    To stay competitive as a business owner, you must be able to handle the surge in online orders, and one crucial aspect of this is re-evaluating your hardware systems.

    The Online Order Surge is Here to Stay

    Recent data underscores an undeniable truth: online ordering is not just a fleeting trend—it’s an entrenched consumer habit well-established in everyday life. In the past couple of years alone, there’s been a substantial increase in customers opting for online food orders, grocery shopping, cannabis, and even retail.

    We’ve all heard friends and people at the office saying they’re going to “DoorDash” for lunch or dinner.

    Undeniably, this shift is mainly due to the desire for safer, faster, and more convenient shopping experiences. The appeal is hard to resist.

    Challenges Faced by Businesses

    In effect, the growing trend of online ordering brings inevitable challenges for every business owner. Businesses are expected to maintain profitability and customer satisfaction no matter what comes their way.

    • Diverse Ordering Platforms:

      In today’s digital age, consumers have multiple avenues to place orders. From branded apps and third-party delivery platforms like Grubhub and DoorDash to direct website orders—businesses must juggle between different systems simultaneously. This can lead to potential mismanagement and oversight of specific orders.

    • Real-time Order Management:

      With the expectation of prompt deliveries and real-time order updates, businesses face pressure to manage orders in real-time, particularly with popular delivery apps. Any lag or delay can lead to a ripple effect, causing dissatisfaction, negative reviews, and, ultimately, the loss of new and loyal customers.

    • Accuracy and Detailing:

      With online orders, there’s a greater emphasis on customization and details. Whether it’s food allergies, special requests, or bespoke products, businesses must capture and execute every detail correctly. Any oversight here could lead to costly re-dos or, in extreme cases, health hazards.

    • Inventory Management:

      The rapidity of online orders requires businesses to have a robust inventory management system. Running out of crucial ingredients or products not only hampers current orders but can lead to a loss of potential future orders from disappointed customers.

    • Integration with Physical Storefront:

      For businesses operating both online and offline, there’s the added challenge of ensuring seamless integration. Physical in-store purchases must be harmonized with online orders to prevent over-commitment or under-utilization of resources.

    • Staff Training and Adaptation:

      The digital landscape is constantly changing. As new systems and technologies emerge, businesses must ensure their staff are adequately trained and can adapt swiftly. This continuous learning curve can sometimes be daunting for long-term employees or those less technologically inclined.

    Ultimately, to mitigate these challenges and streamline operations, the importance of well-structured, ergonomic, and technologically sound hardware workstations cannot be stressed enough.

    Conquering Omnichannel Order Management with Cloud-Based Technology Solutions

    Consumers have spoken! The future of retail and hospitality is omnichannel, cloud-based, and connected. Is your business prepared for online ordering?

    The Role of Hardware in Streamlining Online Order Management

    The efficiency of any online ordering system is, to a large extent, influenced by the hardware it runs on. Multi-tasking is the name of the game. Therefore, an optimized workstation featuring a multi-tablet system can be transformative.

    With one or two tablets dedicated to processing incoming orders from different online ordering applications and another for customer interactions or auxiliary operational needs, businesses can achieve optimal efficiency.

    Ergonomics and User Experience

    Beyond functionality, there are the added concerns of ergonomics, organization, installation, and user comfort. These concerns should not be taken lightly. A good workstation isn’t just about speed—it’s about ensuring staff can install, view, access, and use every piece of hardware easily, reducing the potential for frustration and errors.

    Proper workstation placement can significantly improve operational flow, enhance user experience, and boost overall employee morale.

    Star Micronics: Meeting the Needs of Modern Businesses

    For years, Star Micronics has emphasized the critical nature of efficient workstations. In today’s dynamic landscape, each piece of hardware must integrate flawlessly with the next, ensuring a streamlined workflow for hassle-free operations. This synergy is essential to meeting evolving demands and maximizing customer satisfaction.

    Designed with the modern business landscape in mind, Star’s mCollection® features a multitude of standout products like the mPOP and the mC-Print series. But the mCollection is much more than POS printers. With the mUnite line of tablet stands and pole mounts, the hardware collection provides the adaptability necessary to declutter and structure even the busiest of workstations.

    Focusing on Multi-Tablet Workstations

    Attached to the popular mUnite Mount 18 pole mount, the VESA mount accessory allows businesses to easily elevate their online order management by creating a versatile dual-tablet station. It’s cost-effective and ideal for companies seeking an organized, multi-functional workstation in busy retail and hospitality environments.

    The VESA pole mount accessory from Star Micronics turns the Mount 18 tablet mount into a two-tablet display.
    The VESA pole mount accessory turns the Mount 18 into a two-tablet display

    Key Features of the VESA Pole Mount Accessory on Mount 18:

    • Instantly creates a cost-effective & flexible two-tablet workstation
    • Great for organizing online ordering or customer engagement tablets
    • Compatible with any tablet enclosure using 75/100 VESA mounting
    • Tablet mount is securely fastened, protecting the tablet or device
    • Made of durable steel
    • Easy installation & removal

    mUnite Tri-Mount Multi-Tablet Display

    Furthermore, the mUnite Tri-Mount pole mount is perfect for multi-tablet and online order setups, especially for restaurants that receive orders from platforms like DoorDash, Grubhub, and Uber Eats, which often require different printers and tablets.

    Easily installed on most countertops, its sleek design conserves space, making it ideal for restaurants managing online orders across multiple devices. It securely accommodates up to three tablets (see here for specifications), ensuring easy access and protection in fast-moving settings.

    The Tri-Mount multi-tablet mount from Star Micronics displays three tablets at once. Great for online orders.
    The Tri-Mount multi-tablet display by Star Micronics

    Future Readiness in the Age of Digital Ordering

    The surge in online ordering continues to reshape the business landscape. To stay competitive, businesses must invest in organized, ergonomic, and efficient hardware solutions. By doing so, they position themselves to meet current demands and be well-prepared for future challenges and opportunities.

    So, as technology continues to evolve and consumer preferences shift, is your business infrastructure flexible enough to adapt? Remember, the choices you make today will shape your success in the digital ordering era of tomorrow.

    Learn about Star Micronics reliable hardware for online orders:

  • Chowbus: Revolutionizing Asian Cuisine Delivery in the U.S.

    Chowbus: Revolutionizing Asian Cuisine Delivery in the U.S.

    Food delivery apps have emerged as game-changing platforms, reshaping the dynamics of dining and food consumption. Among these trailblazers is Chowbus, an app revolutionizing food delivery for Asian and prominently Chinese restaurants across the United States.

    What sets Chowbus apart is its focus on underserved cuisines and smaller, family-run establishments, allowing them to reach a broader customer base while preserving their unique culinary identity.

    Interested in integrating with Star Micronics?

    We live in an age of convenience and digital integration, and Chowbus serves as an exceptional facilitator, connecting food lovers with authentic Asian eats. Yet, as with any technology-driven service, it can’t function in a vacuum. Online ordering apps like Chowbus underscore the necessity for more and more restaurants to have robust and reliable point-of-sale (POS) systems that manage transactions and keep up with this growing industry trend.

    As an industry leader, Star Micronics offers impressive POS hardware that aligns perfectly with these needs, paving the way for seamless restaurant operations in the digital era.

    A Niche Market Focus – Chowbus and Asian Cuisine

    Chowbus has carved a distinctive niche in the food delivery app market by concentrating exclusively on Asian cuisine. By having a range of Asian restaurants on a single platform and allowing customers to order different items from multiple restaurants without any extra fees, Chowbus has simplified the process of exploring a variety of Asian food joints one at a time.

    In doing so, this app not only bridges the gap between consumers craving authentic Asian food and smaller, local restaurants, but it also offers curated meal suggestions in select cities, further enhancing user experience. Plus, they offer same-day grocery delivery as well.

    By strictly catering to the Asian community in cities around the U.S., Chowbus has carved itself out a nice slice of niche pie! In a world with so many options, focusing on a small market is often your best bet, especially in the restaurant industry.

    Online Ordering Solutions: A Quick Guide

    Use this quick guide to find out which Star printer is right for your business. Don’t see your app? We are integrated with most POS software on the market. Contact us for more info.

    Embracing the Mobile Ordering Revolution

    The rise of Chowbus coincides with a broader trend in the food industry: the surge in mobile and online ordering. Consumers appreciate the convenience and simplicity that apps like Chowbus provide, allowing them to browse menus, read reviews, and place orders—all from the comfort of their homes or offices.

    Chowbus has embraced this trend and successfully catered to this digital preference. The app offers an intuitive user interface, making it easy for customers to navigate through different food options and place their orders in just a few taps. Mobile and online ordering are not going away, and it’s exciting to see how apps like Chowbus will continue to evolve.

    The authentic Asian food delivery app, Chowbus, uses the TSP143III thermal receipt printer by Star Micronics at the National Restaurant Association Show 2023.
    Chowbus online ordering and delivery app for authentic Asian food uses Star Micronics hardware

    Star Micronics – Complete POS Hardware Solutions

    Many small-business restaurants struggle with growing too large for their operations at some point in their journeys. Especially when moving to online ordering platforms, orders can keep coming in but the way those orders get to the kitchen, make it into the delivery vehicle, and are paid for may be haphazard at best.

    Sloppy operations can cause orders to come out incorrectly, which can be the cause of lost revenue and a lack of customer loyalty. While having a delivery platform like Chowbus helps indie restaurants reach wider audiences, ensuring the seamless management of day-to-day transactions is equally critical.

    This is where quality POS hardware comes into play. Top-of-the-line equipment, like those provided by Star Micronics, ensures a secure, efficient, and reliable operational flow. When your restaurant has the proper hardware, online orders come in a rhythmic fashion. They’re delivered to the kitchen without issue, and everything is kept organized to make it to the customer in a timely manner.

    Bagels n’ Cream Partners with KitchenHub and Star to Offer Streamlined Online Ordering and Delivery

    Restaurant management knew they needed a solution to handle high customer demand.

    Software Isn’t Everything

    As Chowbus continues to transform the Asian cuisine delivery experience in the U.S. (and Australia), its partnering restaurants must make sure they’re meeting the increased demand with confidence. Simply having your menu on food delivery apps is not enough to stay competitive. Restaurants must make sure they have the proper in-house hardware to handle the influx of online and mobile orders.

    The continued rise of Chowbus and similar platforms asks restauranteurs to consider – are we positioned to take advantage of these sweeping changes? Embracing online ordering apps is just one piece of the puzzle. In an industry that sees near-constant change, are you equipped with the right tools and technologies to ensure seamless operations and excellent customer experience?

    With online and mobile ordering apps, it is possible to boost your restaurant’s revenue immensely. Plenty of your competitors are doing just that. But you need to stay ahead of the curve and keep your customers coming back with great food and service. You can do so with the help of the Chowbus platform and apps like it, but also through the reliable operation of top-quality physical POS systems and hardware that connect the front of the house with the back in real-time.

    Don’t miss out on all that online ordering can offer!

  • Star Micronics CloudPRNT: Exploring a New Era of POS Technology in Retail and Hospitality

    Star Micronics CloudPRNT: Exploring a New Era of POS Technology in Retail and Hospitality

    The digital transformation of the retail and hospitality industries has been in full swing in recent years, driven by the adoption of innovative technologies that better streamline operations and satisfy consumer expectations, particularly with omnichannel and online ordering. One such technology that has garnered attention is Star Micronics’ CloudPRNT, which is redefining the landscape of point-of-sale (POS) systems.

    This article takes an in-depth look at CloudPRNT, its features, and its potential implications for the retail and hospitality industries.

    CloudPRNT: The Technology Unveiled

    CloudPRNT is a cloud-based printing technology developed by Star Micronics, a company specializing in POS, customer engagement, and self-service hardware solutions. At its core, CloudPRNT enables POS printers to communicate directly with cloud-based servers for remote printing capabilities.

    This direct server connection negates the need for traditional local network configurations, resulting in a more streamlined and efficient setup. Because of this, any Star printer with CloudPRNT technology allows business owners to utilize omnichannel and online ordering software.

    One crucial aspect of CloudPRNT technology is server storage. Instead of storing print jobs in the printer, the data is stored on the server. This approach prevents data loss if a printer were to fail, offering an added layer of data protection.

    Moreover, CloudPRNT eliminates the need to manage IP addresses or custom firewall/tunneling rules at the local site. By leveraging the power of the cloud, CloudPRNT removes the need for local network connections, streamlining the installation process and reducing overall costs.

    Benefits of CloudPRNT

    1. Increased Operational Efficiency

    By facilitating direct communication between the POS device and the cloud server, CloudPRNT minimizes potential bottlenecks in the transaction process. The result is faster processing times and reduced downtime, which positively impacts the overall customer experience.

    2. Enhanced Scalability and Flexibility

    Cloud-based architecture, such as that used by CloudPRNT, offers seamless scalability for businesses as they grow and their POS requirements change. The technology’s compatibility with a variety of devices and platforms also ensures that companies have the flexibility to choose solutions that suit their specific needs.

    3. Improved Data Security

    Data security is a critical concern for retailers and hospitality providers. CloudPRNT’s reliance on secure cloud servers for data storage and processing minimizes the risk of data breaches and protects sensitive customer information.

    Star Micronics Industry-Leading Technology

    Find out what Star’s innovative printing technologies can do for your business success with this free ebook.

    Industry Implications of CloudPRNT

    While CloudPRNT is just one example of the innovative technologies shaping the retail and hospitality industries, its potential to redefine POS systems is noteworthy. Online ordering is growing, with more consumers coming to expect it as the years go by. This will require all POS devices to one day have cloud-based capabilities.

    As businesses continue to explore and adopt new solutions, it’s essential to always keep an eye on the evolving landscape of POS technology and consider how these advancements could impact overall operations and customer experiences. Success in the retail and hospitality sectors requires a comprehensive approach to POS management. Businesses must remain open to investing in the right tools and strategies to stay competitive.

    As CloudPRNT and other emerging technologies continue to make their mark, the future of the retail and hospitality industries promises to be both exciting and transformative.

    Interested in integrating with Star Micronics?

  • Espressly Works With Star Micronics to Offer Coffee Shops an Online Ordering Solution

    Espressly Works With Star Micronics to Offer Coffee Shops an Online Ordering Solution

    Complemented with Star’s TSP654IISK and mC-Print3, Espressly offers coffee shops an easy re-ordering solution with Square POS integration and a menu builder to help make online ordering easier.

    Somerset, NJ – April 12, 2022Star Micronics, a leading manufacturer of mobile, point-of-sale (POS), and customer engagement technologies, is proud to announce that Espressly supports Star’s TSP654IISK sticky label printer and mC-Print3 thermal receipt printer. Espressly provides coffee shops a way to speed up checkout, modernize web and mobile technologies, and improve end-to-end customer experience.

    Espressly offers coffee shops a central command portal with total control of their online ordering process, showing insights for mobile app sales and other key metrics. The software helps customers easily find prior orders and has an in-app loyalty program. It allows shops using Square to manage their mobile app from their existing POS system.

    By integrating with Star’s TSP654IISK, Espressly offers coffee shops a liner-free thermal label solution with high reliability and performance at a low cost, making it ideal for creating coffee labels and improving order accuracy by up to 99%.

    Along with Star’s mC-Print3 thermal printer, Espressly offers coffee shops a sleek, compact, connected, and unique thermal printing solution with print-flat technology and CloudPRNT to help connect to their mobile apps.

    “Espressly is excited to partner with Star Micronics to offer coffee shops a seamless and effortless ordering process for our customers. Their high-quality products help to fulfill the critical need for coffee shops to have a printed receipt for all their mobile app orders.”

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    About Star Micronics

    Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, and iOS iPad® and iPhone® devices to generate receipts for all its printers. Always leading, and always innovating, Star Micronics enables web-based printing solutions including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit https://starmicronics.com/ or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    About Espressly

    Espressly is democratizing mobile ordering and contactless payment technology. We build beautiful apps for cafes that are white-labeled to each brand, highly affordable, and relentlessly focused on user happiness. Our goal is simple: Double our cafe partners’ revenue with their own incredible mobile ordering & loyalty apps. Drive thru and curbside pickup could become the majority of cafe sales for the foreseeable future. The biggest cafe chains built excellent mobile apps for easy repeat ordering and rewards that keep customers coming back. With Espressly, any cafe can have an app on par with the major chains.

    Media Contacts

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    (848) 216-3318

    Joe Capone

    Espressly

    joe@espressly.co

    (888) 312-2208

  • Star Micronics Introduces the Newest Line of the Wireless mC-Print Family

    Star Micronics Introduces the Newest Line of the Wireless mC-Print Family

    Star Micronics releases the newest mC-Print2 and mC-Print3 wireless printers featuring dual-band WiFi connection capability.

    Somerset, NJ – March 15, 2022 – Continuing its “Always Leading – Always Innovating philosophy,” Star Micronics is pleased to announce the launch of new wireless models in the mC-Print Series.

    Star Micronics, an industry leader in POS and online ordering solutions, has created new models within the mC-Print family to offer the ultimate WLAN solution. With dual-band wireless technology, these printing solutions are perfect for any business needing a wireless printing environment.

    Other devices can also become wireless using the additional ethernet port of the mC-Print31W or 21W. This erases the need to connect the additional device directly to the router, which may be far away or in an inconvenient location.

    The innovative mC-Print21W and mC-Print31W become the hubs that bring wireless connections to other needed peripherals such as payment terminals or other printers.

    These innovative printing solutions support dual-band wireless connections (2.4GHz / 5GHz). Networks that need long-distance coverage can use 2.4GHz. The more powerful 5GHz is best for reducing lag and interference, especially in busy kitchens with microwaves and hardware that compete for bandwidth on a 2.4 GHz network.

    By offering a choice to use one of the two frequencies, 2.4 GHz or 5 GHz, these Star printers provide maximum flexibility when connecting to an existing or new network.

    With the addition of Star Micronics Cloud Services, which includes a digital journal, cloud promotion print management, and device monitoring, the mC-Print21W and mC-Print31W offer retailers and restaurateurs the next generation of POS printing, enabling marketing and receipt tools for the omnichannel world.

    Featuring a wide range of OS support, including Windows, iOS, Android, web- and cloud-based applications, these new high-speed printers boast multiple connectivity options such as USB, Bluetooth, Ethernet, iOS Lightning, CloudPRNT, and WLAN. Setup is also effortless with the easy-to-use app, “Star Quick Setup Utility.”

    With their flat-top, space-saving design, these printers are not only stylish but splash- and insect-proof as well. The mC-Print21W and mC-Print31W are genuinely the ultimate printing solutions.

    Future-proof and able to satisfy an array of needs, whether you’re a technology provider or in a retail, hospitality, or any other environment, the mC-Print21W and mC-Print31W take printing to a higher level.

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    About Star Micronics

    Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts for all printers. In addition, Star Micronics is always leading and innovating, enabling web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    Media Contact

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    848-216-3318

  • How QR Codes Can Benefit Your Business

    How QR Codes Can Benefit Your Business

    In the Information Age, technological advancements are changing every aspect of life as we know it, especially due to the global COVID-19 pandemic. QR codes have become more widespread than ever, making the hectic information-sharing process easier for us. It might not come as a surprise, but more and more businesses are adopting this technology to make shopping easier for their customers.

    QR codes, also known as quick response codes, are two-dimensional images that can provide a function or store large amounts of data. QR codes can show whoever scans them all about a business or they can be used to facilitate payment transactions. To read the details of a QR code, all you’ll need is a smartphone.

    QR codes are a huge technological advancement in the field of retail and have made product details and other information easily accessible for both customers and employees. They have enhanced the customer experience.

    This is why QR codes aren’t going anywhere.

    QR Codes are the Future of the Customer Experience

    shutterstock_607588487

    QR codes are becoming increasingly essential tools in today’s society, which is why you’ll see them everywhere. The QR code was developed for business needs but was slow to catch on. The booming cannabis industry has been using them for a specific purpose by law, but it wasn’t until the pandemic that QR codes became widely utilized in the retail and hospitality industries. Here are some of their uses:

    Advertising A Product

    A QR code can be used to run advertisements for products. Consumers can now open a website faster by simply scanning a QR code rather than inputting the URL into their browser. The unique codes can also be used to transport the scanner to a landing page displaying products for sale. This makes the purchase decision easier and quicker for the customer, helping save time.

    Informative

    QR codes are made up of hyperlinks and can be found on business cards, product labels, magazines, websites, email newsletters, and any other items where words and images can be displayed. Users can scan QR codes to acquire information on a specific subject with ease.

    Payment

    QR codes can securely hold information about bank accounts, credit/debit cards, and other credentials. By connecting the store’s website to an account or card, the customer can pay simply by scanning the QR code with their smartphones.

    Various payment options can even be incorporated into a QR code, enabling customers to select the most convenient payment option for them. Customers can even show stores their own unique QR code, which the cashier or attendant then scans, taking payment that way.

    Many companies, like PayPal, use QR codes all the time but anyone can use them.

    Check out Star’s QR code scanners: desktop, handheld, and wireless handheld

    The Advantages of QR Codes

    There are seemingly an unlimited number of advantages that QR codes can have for any business. From marketing to inventory control, below are just a handful of examples:

    Ideal For Marketing

    QR codes are often used as marketing tools that can direct customers to a company’s Facebook, Twitter, Instagram, and other social media sites. Getting your customers to interact with you on social media means increased engagement, promoting brand recognition and driving sales.

    Increased Chances Of Sales

    QR codes make it easy for customers to explore more of what your company has to offer. All they have to do is point their smartphone camera and they’re instantly taken to wherever you as the business owner want to take them. Everyone knows that the more traffic a store has, the more opportunities they have of making a sale. Making it easier for the customer to see and buy your product is just smart business practice.

    Improves Customer Experience

    QR codes are popular with customers for a variety of reasons. To begin with, they are simple to use. The customers only have to scan the QR code to be directed to your company’s webpage or email. They don’t have to memorize anything.

    Moreover, only a tiny percentage of consumers remember to return to your website afterward. QR codes make it much easier for your clients to visit your website by enabling them to scan the code. Again, there’s a significant possibility your customers will buy if you make it easier for them to access the latest offerings and engage with your business.

    shutterstock_1867131817

    Versatility

    One of the advantages of QR codes is that they may be used in a variety of ways. Social media marketing, online purchases, landing pages, special announcements–the possibilities are nearly endless. This is why they are so useful and, dare I say, fun? People like the excitement of seeing where a QR code will take them, so make it memorable!

    To add to this, companies can make their QR codes different shapes, having uniquely-designed codes that set them apart from their competitors, potentially attracting a larger audience.

    Digitalize Your Business

    Businesses can save time and money on traditional advertising campaigns by going digital, and that includes using QR codes. These days, going digital is a necessity. You don’t have to buy banners, flyers, or other printed materials to market your business anymore. A QR code is a one-time investment that can potentially provide a lifetime of marketing efforts.

    Check out Star’s QR code scanners: desktop, handheld, and wireless handheld

    QR Codes in the Cannabis Industry

    In many states where cannabis retail is legal, it is the law that dispensaries use QR codes on their products linking to verified licenses and testing results. This way, customers can immediately determine whether or not their cannabis purchase has passed state-mandated regulatory testing.

    Not only that but these QR codes can also be integrated with point-of-sale systems to keep track of inventory. 

    QR codes can display all the relevant information about the cannabis product for sale, both for customer satisfaction and for dispensary needs. This can be done in any industry.

    How to Get QR Codes for Your Business

    Getting QR codes for your business is easy. Simply find a website that offers a code generator, fill in the required information, click to generate your code, and then stylize it. After downloading the image, you can display it on whatever you want.

    Since their creation, QR codes have gained widespread use, but their popularity is just beginning. Get in on the action before it’s too late and start using this wonderful technology today!

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