Tag: Mobile POS (mPOS)

  • Bisphenol-Free Thermal Paper: What Businesses Need to Know

    Bisphenol-Free Thermal Paper: What Businesses Need to Know

    Thermal paper has long been a staple in point-of-sale printing, but the conversation around receipt paper and thermal media is evolving quickly. As more businesses evaluate sustainability initiatives, regulatory requirements, and operational standards, many are reassessing the materials used for receipts, labels, tickets, and foodservice workflows.

    For businesses that rely on thermal printing, understanding the differences between BPA-free, BPS-free, and bisphenol-free thermal paper has become increasingly important. From retail and restaurants to healthcare and logistics, operators are looking for thermal media that supports reliable printing performance while aligning with broader compliance and sustainability goals.

    Whether your business prints receipts, barcode labels, linerless labels, or tickets, now is the time to understand how thermal media is changing and what to consider when evaluating paper suppliers and printing solutions.

    Table of Contents

    What Is Bisphenol-Free Thermal Paper?

    Traditional thermal paper uses heat-sensitive coatings that react with the thermal print head to produce printed text and images. For many years, BPA (bisphenol A) was commonly used in thermal paper formulations. As concerns around BPA increased, many manufacturers transitioned to BPS (bisphenol S) or other alternative chemistries.

    Today, many businesses are specifically looking for:

    • BPA-free receipt paper
    • BPS-free receipt paper
    • Bisphenol-free thermal paper
    • Eco-friendly thermal media
    • Prop 65 compliant paper

    Modern thermal media options may use alternative developers and materials designed to support evolving sustainability and compliance initiatives while maintaining the print quality and reliability businesses expect from thermal printing systems.

    Star Eco and Star Blue Eco media are produced using materials with no intentionally added BPA or BPS, supporting more mindful material selection across retail, hospitality, and foodservice operations.

    Why High-Contact Industries Are Paying Attention

    Thermal paper and labels are handled constantly throughout the day in many business environments, especially in industries where receipts, tickets, food labels, and packaging workflows are central to daily operations.

    As conversations around thermal media have evolved, many businesses have started evaluating whether receipt paper and labels contain added bisphenols such as BPA or BPS, particularly in workplaces where employees frequently handle thermal media throughout their shifts.

    This is especially relevant in industries such as:

    In response, many manufacturers now offer thermal paper and label media made without intentionally added BPA or BPS. In thermal media manufacturing, this generally means bisphenol-based developers are not intentionally used in the paper formulation itself, although trace amounts may still be possible due to raw material sourcing, manufacturing processes, or supply chain variables.

    Some media lines also include additional sustainability-focused features such as FSC-certified materials, recyclable paper options, and select products made without added Pergafast.

    Why Businesses Are Reevaluating Thermal Media

    The shift toward more sustainable thermal media is being driven by several factors, including:

    • Evolving state and regional regulations
    • Sustainability initiatives
    • Food safety and traceability programs
    • Procurement standardization
    • Consumer expectations around environmental responsibility
    • Operational consistency across multi-location businesses

    Several states have introduced or discussed restrictions related to thermal paper materials, including BPA and other chemicals commonly associated with receipt paper. Requirements vary by region, and businesses operating nationally are increasingly looking for media options that can support broader compliance readiness.

    For many operators, updating thermal paper and labeling supplies is also part of a larger operational strategy tied to:

    • Sustainable restaurant operations
    • Eco-friendly printing supplies
    • Order accuracy initiatives
    • Food labeling compliance
    • Waste reduction programs
    • Scalable POS hardware and labeling workflows

    Understanding Prop 65 and Thermal Paper Compliance

    California’s Proposition 65, formally known as the Safe Drinking Water and Toxic Enforcement Act, has become one of the most recognized compliance frameworks related to product material disclosures in the United States. Businesses that distribute products in California often evaluate whether materials align with Prop 65 requirements as part of their procurement process.

    For thermal paper and labels, operators may specifically look for:

    • Prop 65 compliant paper
    • No added BPA or BPS
    • Sustainable thermal receipt paper
    • FSC-certified media
    • Recyclable thermal paper options

    Star Eco and Star Blue Eco paper lines are produced using materials with no added BPA or BPS and are designed to support Prop 65 compliant operations.

    Because regulations and material standards continue evolving, many businesses are proactively standardizing compliant thermal media across locations to simplify purchasing and support long-term operational consistency.

    Explore Proposition 65 Business Resources Here >

    How Modern Thermal Paper Works

    Modern thermal paper continues to deliver the fast, reliable printing performance businesses expect while supporting updated material standards and sustainability goals.

    Today’s thermal media can provide:

    • Clear, high-contrast printing
    • Reliable image retention
    • Compatibility with existing thermal receipt printers
    • Support for high-volume POS environments
    • Reduced material concerns compared to legacy thermal media

    Importantly, businesses do not typically need to replace existing thermal printers when transitioning to updated thermal paper or label media. Modern thermal receipt paper and labels are designed to work with standard thermal printing systems, including Star Micronics receipt and label printers.

    Some premium thermal media options also help:

    • Reduce paper dust
    • Maintain print head performance
    • Improve long-term printer reliability
    • Support warranty-compliant printer operation

    Star Blue Eco media is specifically engineered to optimize printer performance and support long-term reliability across demanding POS environments.

    Industries Transitioning to More Sustainable Thermal Media

    Retail & Hospitality

    Retailers and hospitality businesses continue evaluating eco-friendly receipt paper and sustainable labeling solutions as part of broader operational and customer experience initiatives.

    Restaurants & QSRs

    Restaurants increasingly rely on thermal labels for:

    • Grab-and-go labels
    • Catering labels
    • Food rotation labels
    • Order confirmation labels
    • Allergen label information
    • Traceability labels
    • Off-premise dining workflows

    Many QSR operators are also adopting linerless labels to support waste reduction and operational efficiency.

    Healthcare & Pharmacies

    Healthcare organizations often require reliable thermal printing for:

    • Prescription labeling
    • Patient-facing receipts
    • Barcode labels
    • Traceability workflows

    Grocery & Foodservice

    Grocery stores and foodservice operations use thermal labels for:

    • Nutritional information labels
    • Inventory labels
    • Expiration date labels
    • Weight and serving size labels
    • Food identification labels

    What to Look for in Thermal Receipt Paper and Labels

    When evaluating thermal paper suppliers and labeling solutions, businesses should consider:

    Material Standards: Look for media produced using materials with no intentionally added BPA or BPS.

    Print Performance: Consistent thermal imaging and durable print quality help support reliable operations.

    Printer Compatibility: Thermal media should work seamlessly with existing POS printers and label printers.

    Sustainability Features: Some thermal media products offer:

    • FSC-certified materials
    • Recyclable thermal paper
    • Reduced packaging waste
    • No added Pergafast
    • Linerless labeling options

    Operational Reliability: Higher-quality thermal media can help reduce dust buildup and support long-term print head performance.

    Linerless Labels and Sustainable Labeling Workflows

    Linerless labels are becoming increasingly popular across restaurant, retail, and logistics environments because they help reduce liner waste while supporting flexible labeling workflows.

    Common linerless label applications include:

    • Order accuracy labels
    • Delivery bag labels
    • Product rotation labels
    • Barcode labels
    • Shelf labels
    • Grab-and-go labels
    • Catering workflows

    Star supports both linerless and linered label workflows across its media portfolio, including:

    • Repositionable linerless labels
    • Permanent linerless labels
    • Die-cut labels
    • Continuous linered labels

    These labeling solutions support modern restaurant workflows, cloud printing environments, and foodservice traceability initiatives.

    The Star Blue Eco Advantage

    Star Blue Eco is Star’s premium paper and thermal media line, designed to support reliable printing performance while aligning with evolving sustainability and operational standards.

    Key advantages include:

    • Produced using materials with no added BPA or BPS
    • Prop 65 compliant
    • Premium-grade thermal coating for consistent print quality
    • Designed to optimize printer performance
    • Helps support long-term print head reliability
    • Signature blue core for fast identification
    • Select options include FSC-certified materials
    • Select options include recyclable thermal paper
    • No added Pergafast on select SKUs

    Star Blue Eco media is designed for receipt printers, label printers, linerless labeling applications, and scalable POS environments across retail, hospitality, and foodservice industries.

    Perfecting QSR Delivery with POS Scales & Advanced Labeling

    Learn how QSR operators are transforming delivery with weight-based verification and advanced labeling solutions.

    Ready to find out more about Star Blue Eco eco-friendly thermal paper and labels?

    Frequently Asked Questions About Bisphenol-Free Thermal Paper

    What is bisphenol-free thermal paper?

    “Bisphenol-free thermal paper” generally refers to thermal paper formulated without bisphenol-based developers such as BPA or BPS. However, terminology, testing methods, and formulation standards can vary across manufacturers and suppliers.

    In some cases, manufacturers may use phrases such as “no intentionally added BPA or BPS” to describe thermal media formulations. This reflects the fact that trace amounts may still be possible due to manufacturing, raw material, or supply chain variables, even when bisphenols are not intentionally used in the formulation itself.

    Is BPA-free thermal paper the same as BPS-free paper?

    Not necessarily. BPA-free thermal paper simply means BPA was not intentionally used in the formulation, but some products may still use BPS or other alternative developers.

    Because terminology and material standards can vary across suppliers, many businesses now evaluate broader claims around added bisphenols and overall material composition rather than focusing on a single chemical term alone.

    What is Prop 65 compliant thermal paper?

    Prop 65 compliant thermal paper refers to receipt paper or labels designed to align with California Proposition 65 requirements related to listed chemicals and exposure warnings. Many businesses use Prop 65 compliant thermal media to support purchasing consistency across multiple states and locations.

    Can thermal paper be recyclable?

    Some thermal paper products are designed to support recyclability initiatives, though recyclability can depend on the specific paper formulation and local recycling capabilities. Some manufacturers also offer FSC-certified paper and sustainability-focused media options designed to support broader environmental initiatives.

    Star Micronics offers select SKUs of Star Blue Eco thermal receipt paper that are 100% recyclable.

    What is Pergafast in thermal paper?

    Pergafast is a chemical developer that has been used in some thermal paper formulations as an alternative to BPA or BPS. As thermal media standards continue evolving, some manufacturers now offer paper products made without added Pergafast as part of broader sustainability and material selection initiatives.

    Businesses evaluating thermal paper may review whether products contain added BPA, BPS, Pergafast, or other developers depending on their internal standards, sustainability goals, or regulatory considerations.

    What does FSC-certified paper mean?

    FSC-certified paper refers to paper products certified by the Forest Stewardship Council (FSC), an organization that promotes responsible forest management practices.

    FSC-certified thermal paper and labels are sourced from forests and supply chains that meet specific environmental, social, and sustainability standards. Many businesses look for FSC-certified media as part of broader sustainability, sourcing, and ESG initiatives.

    Do eco-friendly thermal paper rolls work with existing POS printers?

    Yes. Most modern thermal paper and label products are designed to work with standard thermal receipt printers and POS systems without requiring hardware changes. Businesses can typically transition to updated thermal media while continuing to use their existing printing equipment.

    What are linerless labels?

    Linerless labels are adhesive labels that do not use a traditional backing liner. They help reduce liner waste, allow for more labels per roll, and support flexible custom-length printing across restaurant, retail, and logistics workflows.

    Why are restaurants using more thermal labels?

    Restaurants increasingly use thermal labels to support:

    • Order accuracy
    • Food traceability
    • Off-premise dining workflows
    • Grab-and-go operations
    • Catering workflows
    • Food rotation and expiration labeling
    • Allergen and compliance labeling

    As delivery and mobile ordering continue growing, labeling has become a more important part of restaurant operations and packaging workflows.

    What should businesses look for in sustainable thermal media?

    Businesses evaluating thermal paper and labels often consider:

    • Material composition and formulation claims
    • Printer compatibility
    • Print quality and durability
    • Prop 65 compliance
    • FSC-certified materials
    • Recyclable paper options
    • Linerless labeling capabilities
    • Long-term media consistency and reliability

    Many businesses are also looking for suppliers that clearly explain how sustainability and material claims are defined across their product lines.

    Originally published on October 17, 2025, by the author.

  • Star Micronics Brings Scalable Retail POS, Labeling, and Cloud Printing to NRF 2026

    Star Micronics Brings Scalable Retail POS, Labeling, and Cloud Printing to NRF 2026

    Visit Booth 5757 to see how Star’s hardware and cloud tools support omnichannel retail workflows, enterprise deployments, and cloud POS platforms.

    New York, NY – January 11-13, 2026 – Star Micronics, a global leader in point-of-sale (POS), labeling, and cloud technology, is excited to announce its participation in NRF 2026: Retail’s Big Show, taking place January 11–13, 2026, at the Jacob K. Javits Convention Center in New York City. Attendees are invited to visit Booth 5757 to experience Star’s latest retail-ready hardware and cloud printing solutions.

    At NRF 2026, Star Micronics will demonstrate how enterprise retailers, omnichannel brands, and retail technology providers can improve order accuracy, simplify deployments, and scale printing across complex environments using Star’s customer-first solutions.

    Attendees can explore live demonstrations of Star’s retail technology and cloud tools, including:

    • The mC-Label Series (mC-Label2 and mC-Label3): Cloud-ready, multifunction printers designed for modern retail environments. The mC-Label series supports receipts, linerless labels, die-cut labels, and continuous media, enabling on-demand labeling for BOPIS, curbside pickup, third-party delivery, and in-store fulfillment. X4 models offer USB, LAN, Bluetooth, and Wi-Fi connectivity, along with advanced wireless features and cross-platform support.
    • StarIO.Online: A fully managed cloud printing service that removes the need for local servers or custom infrastructure. Developers and ISVs can use a single dashboard to monitor device health, push remote updates, and manage printers across multiple locations, improving visibility and control.
    • CD5 Max Series Cash Drawers: Star’s most durable cash drawer line, built for cash-heavy retail. With all-steel construction, dual printer-driven and USB interfaces, a five-year warranty, and optional accessories, the CD5 Max Series provides secure, long-lasting cash handling for high-volume environments.
    • LED Cash Drawer (CD4 Choice Series with LED Status): A Star first, this cash drawer features built-in LED indicators that provide instant visual confirmation of drawer status, helping staff quickly identify open or closed drawers in busy checkout environments and improving speed and accuracy at the point of sale.
    • mC-Connect™ Drawer: Another Star first and an industry milestone, this compact connectivity hub brings Ethernet, USB, wireless LAN, and Bluetooth® LE together in one device, unlocking true flexibility for cash drawer deployments. Built for modern, tablet-driven POS environments, it bridges traditional cash management with next-gen retail infrastructure, so retailers can evolve their systems without replacing what already works.
    • Star Eco and Star Blue Eco Paper & Labels: Star’s expanded media line offers value-focused and premium eco-forward options, including BPA/BPS-free and Prop 65-compliant formulations and recyclable thermal receipt paper. Engineered for consistent thermal performance and guaranteed compatibility with Star printers, these solutions help retailers support sustainability initiatives without compromising print clarity or reliability.

    At NRF 2026, Star Micronics will be joined in the booth by technology partners ImageHolders, Logic Controls, and Lenovo InstoreScreen to highlight how browser-based POS, kitchen, and printing workflows are shaping modern retail and foodservice environments. The show also marks a new partnership between Star Micronics and Logic Controls, bringing KDS software and labeling together to improve order accuracy and accountability across in-store, kiosk, BOPIS, delivery, and catering workflows. 

    In addition, Star will feature kiosk and drive-thru applications in the Food Service Innovation Zone alongside MicroTouch, highlighting scalable self-service and high-throughput ordering environments. 

    Star Micronics will also host an exclusive partner appreciation event during NRF 2026, offering invited guests the opportunity to connect with peers and industry leaders in a relaxed setting above the city. “Night Above NYC,” Star’s NRF rooftop gathering, will take place on Sunday, January 11, at the Sandbar Rooftop (23rd floor of the Hilton), featuring skyline views, refreshments, and networking. Attendance is limited, and advance registration is required.

    Retailers, ISVs, and solution providers are encouraged to visit Booth 5757 to see Star’s solutions in action and schedule one-on-one meetings with the Star team.

    To book a demo or for more information, contact sales@starmicronics.com. 

    Can’t get enough industry news?

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT Next, StarIO.Online, and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more. 

    Media Contact:

    Christin Trilone
    Star Micronics America, Inc.
    ctrilone@starmicronics.com
    848-216-3318

  • How to Balance Cash Drawers Quickly and Accurately

    How to Balance Cash Drawers Quickly and Accurately

    Balancing a cash drawer is a critical daily task for businesses that handle cash transactions. Knowing how to balance cash drawers accurately helps reduce shrinkage, improve accountability, and keep end-of-shift operations running smoothly. This guide explains why cash drawer balancing still matters and how to do it quickly and correctly.

    Table of Contents

    What Does It Mean to Balance a Cash Drawer?

    To balance a cash drawer means reconciling the physical cash in a register with the expected total recorded by the point-of-sale (POS) system. This process confirms that cash sales, refunds, and starting cash amounts are accurately reflected. Any difference between the expected and actual amount indicates a discrepancy that must be investigated.

    Why Cash Drawer Balancing Still Matters

    Despite the continued growth of digital payments, cash remains an essential part of daily operations for many businesses. Knowing how to balance a cash drawer is still a foundational skill for retailers, restaurants, and service-based organizations that handle physical currency.

    Because cash is vulnerable to errors, loss, and misuse, balancing cash drawers is not just an administrative task—it is a core operational safeguard. When performed consistently and correctly, cash drawer balancing ensures sufficient funds are available, supports uninterrupted service, and helps businesses quickly identify discrepancies.

    Effective cash drawer management also plays a direct role in profitability. Regular reconciliation—ideally at the end of each shift or at least daily—improves accuracy, strengthens accountability, and reduces shrinkage. With a clear process and the right tools, balancing a cash drawer quickly and accurately is a skill any business can master.

    How To Balance A Cash Drawer

    How to Balance a Cash Drawer

    1. Assign One Person to Each Cash Drawer

    Assigning a single employee to each cash drawer is one of the most effective ways to balance a cash drawer accurately and consistently. This approach creates clear accountability and simplifies cash tracking at the end of each shift.

    When only one person is responsible for a drawer, it becomes much easier to identify discrepancies, resolve errors, and prevent loss. Even in high-trust environments, shared drawers increase the likelihood of mistakes and make reconciliation more time-consuming.

    When one employee is assigned to each drawer, cash balancing becomes more accurate and more consistent, helping businesses reduce shrinkage and maintain dependable cash handling practices.

    2. Count Cash at the Beginning of the Day

    Every shift should start with an accurate count of the opening cash balance. Knowing exactly how much cash is in each drawer creates a clear baseline for tracking sales and identifying discrepancies later in the day.

    Maintaining the correct starting amount is important for both efficiency and security. Too little cash can slow transactions and frustrate customers, while excess cash increases exposure to loss. Setting up each drawer with a balanced mix of bills and coins, based on expected transaction volume, helps ensure smoother operations throughout the day.

    3. Deposit Cash Throughout Shifts

    Keeping cash drawers organized during the day makes end-of-shift balancing faster and more accurate. Making regular deposits during slower periods helps prevent drawers from becoming overfilled and maintains a practical mix of bills and coins for transactions.

    These mid-shift check-ins reduce the chance of counting mistakes later and support more consistent cash handling overall. When possible, having a second employee present for interim deposits adds an extra layer of accountability and reinforces best practices for cash management.


    The CD5-1918 Max Series cash drawer by Star Micronics is ideal for high-cash volume environments.
    Star Micronics has a wide range of cash drawers to fit any business environments.

    4. Pull the POS Report for Each Drawer Afterward

    Balancing a cash drawer starts with having the right data. At the end of each shift or business day, pull the POS report associated with each drawer to establish an accurate reference point. This report shows exactly what the system recorded and provides the benchmark for your cash count.

    For best results, complete this step in a quiet, controlled environment. Fewer distractions make it easier to spot discrepancies, verify totals, and ensure the drawer is balanced correctly before closing it out.

    5. Count the Cash from Each Drawer in a Discreet Location

    Cash counting should always be done carefully and away from customer-facing areas. In a secure, private space, count all bills, coins, and receipts, then compare the total against the POS report for that drawer. This controlled environment reduces distractions and helps ensure accuracy.

    If a discrepancy appears, perform a second count before drawing conclusions. Many variances are resolved through a careful recount. Taking the time to verify totals builds confidence in your cash handling process and supports consistent, reliable drawer balancing.

    6. Identify and Solve Discrepancies

    When a cash drawer does not balance, start by reviewing the POS data in detail. Most shortages or overages are the result of simple errors, such as incorrect change given or a transaction entered incorrectly, rather than intentional misuse.

    Compare the POS report against receipts, refunds, and cash totals to pinpoint where the variance occurred. If discrepancies happen regularly, it may be a sign that additional training or clearer procedures are needed. For unresolved issues, inspect the cash drawer area and review recent transactions to check for missing receipts or unrecorded sales. Addressing discrepancies promptly helps protect revenue and reinforces strong cash handling habits.

    7. Record Cash Drawer Transactions

    Accurate record keeping is essential to closing out the cash balancing process. Document the starting and ending balances for each drawer, along with totals for cash, cards, and any other payment types. Be sure to note any overages or shortages clearly and consistently.

    Maintaining detailed records supports accurate accounting, helps resolve questions later, and creates a clear audit trail if issues arise. Over time, these records also make it easier to spot patterns, improve procedures, and strengthen overall cash handling accuracy.

    Tools That Make It Easier to Balance a Cash Drawer

    Balancing a cash drawer is faster and more consistent when the right tools are in place. Clear POS reporting, secure cash drawers, and standardized hardware help reduce counting errors and simplify end-of-shift reconciliation.

    Cash drawers designed for frequent opening, secure storage, and smooth operation support better accountability across shifts. When combined with accurate reporting and consistent procedures, the right tools help businesses balance cash drawers more efficiently and with greater confidence.

    Balance Cash Drawers with Ease

    By adhering to these steps and maintaining a consistent approach, businesses can ensure that their cash drawers are balanced quickly and accurately. Cash management efficiency is a skill every business should acquire, as it contributes to the overall smooth operation and profitability.

    CD5 Max Series Cash Drawers

    Designed for high-cash volume businesses, the CD5 Max Series cash drawers deliver durability, security, and sleek design. With all-steel construction, dual lock mechanisms, and under-till compartments for added organization, these drawers are ideal for grocery stores, cannabis dispensaries, and other busy retail settings. Available in multiple sizes and with dual DK and USB interface options, the CD5 Max Series integrates seamlessly into any POS system.

    Explore More >

    Conquering Omnichannel Order Management with Cloud-Based Technology Solutions

    Consumers have spoken! The future of retail and hospitality is omnichannel, cloud-based, and connected. Is your business prepared?

    Looking for secure cash drawers to balance?

    Cash Drawer Balancing FAQs

    How often should you balance a cash drawer?

    Most businesses should balance each cash drawer at the end of every shift. High-volume locations may also benefit from mid-shift checks to catch errors early and reduce end-of-day discrepancies.

    What does it mean to balance a cash drawer?

    To balance a cash drawer means comparing the physical cash in the drawer to the expected total shown in the POS system. When the numbers match, the drawer is balanced. Any difference results in an overage or shortage that must be investigated.

    What is an acceptable cash drawer shortage or overage?

    Acceptable thresholds vary by business, but many retailers allow a small variance such as $1–$5. Consistent discrepancies, even small ones, should be addressed through process review or staff training.

    What causes cash drawers to be out of balance?

    Most issues are caused by simple mistakes, such as incorrect change given, cash sales entered incorrectly, or skipped transactions. Fewer discrepancies occur when one person is assigned per drawer and cash is counted consistently.

    Can POS systems help balance cash drawers more accurately?

    Yes. Modern POS systems generate detailed drawer reports that make it easier to compare expected totals against physical cash. Accurate reporting is essential for identifying where errors may have occurred.

    Is it better to balance cash drawers manually or digitally?

    Both methods work best together. POS reports provide the expected totals, while manual counting confirms the actual cash on hand. Combining the two ensures accuracy and accountability.

    What should you do if a cash drawer does not balance?

    Start with a second count to rule out counting errors. Then review the POS report for voids, refunds, or missed entries. If discrepancies continue, additional training or process adjustments may be needed.

    How can businesses reduce cash drawer discrepancies over time?

    Clear ownership of drawers, consistent counting procedures, regular audits, and proper POS training all help reduce errors. Reliable hardware, secure cash drawers, and accurate reporting tools also play an important role.

    Original article written by Brianna Moriarty and published September 8, 2020.

  • 2026 IT Channel Predictions Are Optimistic

    2026 IT Channel Predictions Are Optimistic

    Star partners in the IT channel are in a strong position going into 2026. What will define success for value-added resellers (VARs), independent software vendors (ISVs), and managed services providers (MSPs) in the IT channel this coming year? Rising IT spend, growth in subscription-based software, and expanding demand for vertical solutions all point to one of the strongest years for the IT channel in a decade. 

    Macro trends are positive. Gartner predicts worldwide IT spending will increase 9.8% from 2025 to reach $6.08 trillion in 2026. The IT services market is also growing, with Grand View Research reporting a CAGR of 9.4% from 2025 to 2026, reaching $2.59 trillion. For IT channel partners, these indicators suggest sustained opportunity rather than short-term recovery.

    Table of Contents

    What Is the IT Channel in 2026?

    The IT channel, comprising VARs, ISVs, MSPs, and other technology integrators, looks very different from what it did a decade ago. Today’s IT channel partners do far more than sell hardware. They design, deploy, and support complete technology ecosystems that combine software, integrations, and ongoing services.

    This modern channel model aligns closely with Star Micronics’ hardware portfolio, cloud printing technologies, and partner ecosystem. Reliable, cloud-ready hardware remains foundational to these deployments, especially in retail, restaurant, healthcare, and other multi-location environments.

    In 2026, IT channel organizations continue shifting toward recurring services, cloud-based deployments, and specialized vertical markets. According to the Retail Solutions Providers Association (RSPA) Retail IT Channel KPI Study, VARs and ISVs have rebounded from a flat or worse 2024. About 80% of the POS channel now reports growth, with 9.4% seeing revenue growth of 40% or more. These trends are setting the stage for a strong year ahead.

    Key Predictions for the IT Channel in 2026

    Based on market data and channel performance trends, several themes will define success for IT channel partners in 2026:

    • Continued growth in recurring, service-driven revenue models
    • Increased demand for cloud-ready, multi-location hardware deployments
    • Expansion into regulated and emerging verticals such as healthcare, cannabis, and senior living
    • Greater emphasis on simplifying infrastructure while enabling scale

    Partners that can deliver reliable hardware while reducing operational complexity will be best positioned to capitalize on these shifts.

    Cloud Servers and Multi Location Businesses for the IT channel

    More Insights from the Retail IT Channel KPI Study

    The RSPA’s Retail IT Channel KPI Study took a deep dive into the state of the channel, examining key performance indicators (KPIs) that IT channel partners, including VARs, ISVs, and other solutions providers, use to measure business health. One of the most telling indicators is revenue per employee.

    1. Growing Revenue per Employee

    Among RSPA member VARs and ISVs, 38.1% report $200K in revenue per employee, a long-standing benchmark for a healthy organization across both the POS channel and the broader IT channel. This figure represents a 5.6% increase from 2023 and an 11.8% improvement compared to 2022, signaling stronger operational efficiency among IT channel partners.

    RSPA views this improvement as evidence that IT channel partners are succeeding even as competition from VC-backed providers continues to grow. The study also shows that VARs and ISVs are increasingly effective at pairing high-value services with IT hardware and software. Approximately 55% of respondents report that 10% to 29% of their revenue is recurring from services, while about 6% generate more than 60% of revenue from services.

    Star partners are among the POS channel organizations benefiting from these trends. By combining managed services with hardware bundles such as printing, labeling, kiosks, and cloud-connected POS peripherals, they are well-positioned to meet evolving market demand and sustain long-term growth.

    2. Near Record Profit Margins

    In addition to revenue growth, the POS channel is seeing higher profitability. Only 1.2% of RSPA survey respondents reported a loss, while 64.7% reported profit margins between 20% and 60% or more. These results point to a healthier, more resilient channel overall.

    3. Expansion into New Markets and Niches

    Another key finding from the study is that IT channel partners are expanding beyond traditional retail and restaurant markets. Respondents reported growth in areas such as:

    In addition, many VARs and ISVs are setting their sights on healthcare (14.3%), medical office and senior living (13.1%), and non-profit organizations (11.9%). With broader solution portfolios, including cloud-ready hardware and printing technologies from Star, partners can confidently expand into these verticals.

    Ethnic Grocery Markets
    VARs and ISVs are increasingly moving into new markets, like ethnic grocery stores.

    4. Emerging Opportunities

    When asked about emerging opportunities, IT channel partners consistently pointed to larger customer profiles, expansion into enterprise accounts, and growing demand for specialized, vertical-focused software. Many also cited advancing technology as a key growth driver.

    As end customers seek to operate more efficiently and deliver better experiences, IT channel partners are increasingly positioned as strategic advisors. Simplifying infrastructure while enabling cloud-based, multi-location deployments is becoming a defining competitive advantage.

    What Makes a Star Partnership So Valuable?

    Partnerships enable VARs, ISVs, and MSPs to deliver the products, solutions, and services their markets demand. Star Micronics supports partners with an exceptional breadth of hardware, cloud technologies, and flexible deployment options designed for modern IT channel business models.

    > Star’s Portfolio

    Star Micronics offers one of the industry’s most complete portfolios of POS and labeling hardware, including receipt, label, and multifunction printers, cash drawers, scales, tablet stands, and scanners. This breadth allows VARs and ISVs to build standardized, scalable solutions across retail, restaurant, and emerging vertical markets.

    In addition to hardware, Star provides cloud technologies and services that support modern deployment models:

    • CloudPRNT Next is Star’s next-generation cloud printing technology built into compatible printers. Using MQTT-based communication, it enables fast, reliable, and scalable direct-to-cloud printing for ISVs that choose to manage their own cloud infrastructure.
    • StarIO.Online is Star’s fully managed cloud printing service. It allows ISVs to send print jobs to CloudPRNT-compatible printers through REST APIs while Star hosts and maintains the cloud infrastructure. StarIO.Online also provides real-time printer status visibility and centralized configuration related specifically to cloud printing workflows, helping partners reduce infrastructure complexity and support multi-location deployments more efficiently.
    • Star Micronics Cloud Services (SMCS) includes cloud-based tools and APIs that extend the value of Star hardware. SMCS provides developer-facing APIs that enable ISVs to build their own dashboards or workflows for printer status monitoring and connectivity. It also includes end-user tools such as PromoPRNT and Label Builder, designed to help merchants manage promotional content and customized label designs.

    Together, these options give VARs and ISVs flexibility in how they architect, deploy, and support cloud-enabled printing solutions at scale.

    StarIO.Online is a fully managed cloud printing service by Star Micronics.

    > Vertical-Specific Solutions

    Star supports a wide range of industries, with hardware designed for retail and restaurant environments, as well as for growing sectors such as healthcare, medical offices, senior living, and non-profits. Star’s experienced team provides the industry expertise needed to support partners as they expand into new verticals.

    > Opportunities to Build Recurring Revenue

    VARs, ISVs, and MSPs can package software and services around Star’s technology to build recurring revenue streams. By supporting cloud-first offerings and Software-as-a-Service (SaaS) models, Star makes it easier for partners to create predictable, scalable revenue while reducing long-term support complexity.

    Make the Most of a Great Year for the IT Channel

    In 2026, the IT channel will favor partners who simplify infrastructure while enabling scale. Star Micronics helps VARs and ISVs do exactly that, with cloud-ready POS hardware and a fully managed cloud printing service that removes friction for both partners and their end-user customers.

    Want to learn more about the benefits of a Star partnership?

    FAQs for VARs and ISV Partners

    What trends will matter most for the IT channel in 2026?

    Growth in cloud-based platforms, vertical specialization, and scalable hardware deployments will shape the IT channel in 2026. VARs and ISVs that simplify infrastructure and support multi-location environments will be best positioned to grow.

    Why are VARs and ISVs expanding into new vertical markets?

    Competitive pressure and maturing retail and restaurant markets are driving channel partners to explore healthcare, cannabis, senior living, and specialty retail. These industries demand reliable, purpose-built hardware and cloud-ready printing solutions.

    How does Star Micronics support VARs and ISVs as they scale?

    Star Micronics provides a broad portfolio of POS and labeling hardware, cloud-ready printing technologies, and a partner ecosystem designed to support multi-location deployments without unnecessary complexity.

    What’s the difference between StarIO.Online and Star Micronics Cloud Services?

    StarIO.Online is Star Micronics’ fully managed cloud printing service. Star hosts and maintains the cloud infrastructure, allowing ISVs to send print jobs to CloudPRNT-compatible printers through REST APIs without managing servers or middleware. StarIO.Online also provides built-in printer status visibility and cloud-printing-related configuration through Star’s managed dashboard.

    Star Micronics Cloud Services (SMCS) provides developer-facing APIs that allow ISVs to build their own dashboards and tools for printer status monitoring and related functions within their own platforms. SMCS also includes end-user cloud tools such as PromoPRNT and Label Builder, which are designed for merchant use and are not embedded into ISV platforms.

    Some partners use both: StarIO.Online to offload cloud printing infrastructure, and SMCS APIs to build customized monitoring or workflows on top of Star’s hardware ecosystem.

    Do partners need to use Star’s cloud services to work with Star hardware?

    No. Partners can choose the architecture that fits their business. ISVs may manage their own cloud infrastructure using CloudPRNT Next or opt for StarIO.Online, if they prefer a fully managed cloud printing service hosted by Star.

  • Airport Food Label Printers: How to Improve Safety, Speed, and Compliance

    Airport Food Label Printers: How to Improve Safety, Speed, and Compliance

    Airports depend on clear, accurate labeling to keep food safe, compliant, and fast-moving. Learn how modern airport food label printers support rotation, grab-and-go, allergen, and traceability workflows across terminal restaurants, QSRs, and retail operators.

    What Is an Airport Food Label Printer?

    An airport food label printer is any reliable label printer used within airport restaurants, QSRs, lounges, and grab-and-go retailers to produce rotation labels, allergen and nutritional labels, traceability labels, and barcode/QR labels. While not a specialized hardware category, these printers must support high-volume workflows, fast labeling, multiple media types, and strong connectivity options to meet the speed, safety, and compliance requirements of airport foodservice environments.

    Table of Contents

    The Rising Demand for Food Labeling in Airports

    Several trends are driving the growing need for reliable airport food labeling solutions. Passenger volume continues to rise, with FAA data showing U.S. airports surpassing pre-pandemic levels and reaching 1.1 billion travelers in 2024. As dwell times increase, so does demand for meals, snacks, and grab-and-go options across airport terminals and lounges.

    With this expansion comes a higher standard for freshness, safety, and transparency. Airport foodservice providers must label items clearly to meet consumer expectations, support accurate allergen disclosures, and comply with regulations such as the FDA’s Food Safety Modernization Act (FSMA). Many airports also maintain their own elevated safety and traceability standards to protect travelers and manage brand reputation.

    Airport food label printers are also essential tools for fast casual and QSR environments where orders come in through kiosks or mobile devices. Clear, accurate labels keep kitchens organized, speed up prep, and reduce errors—especially when menu items or ingredients change frequently. A reliable airport food label printer becomes critical for both food safety and operational speed.

    Key Label Types Used in Airport Restaurants & Grab-and-Go

    Operators must configure airport food label printers for different purposes so that they clearly communicate vital information. Key airport food label types include: 

    • Allergen Labels: These labels protect travelers with dietary restrictions and are required in many regions. They are essential for prepackaged items. 
    • Freshness/Rotation Labels: Staff can easily apply freshness labels even when preparing foods at peak volume. The timestamp on the label ensures food safety and helps to minimize food waste. 
    • Grab-and-Go Labels: Labels ensure consumers have vital information about prepackaged prepared foods like sandwiches, salads, and packaged meals. Labels can include ingredient lists, timestamps, and allergen information. Grab-and-go labels also communicate the restaurant’s brand. 
    • Nutritional Labels: These labels allow airports and their food vendors to comply with related laws in the countries where they operate. Consumers also expect nutrition labels to help them make informed food choices.  
    • Traceability Labels: Data on airport food labeling allows staff to track preparation time, batch number, and information from food prep processes. These labels are critical for multi-vendor terminals and lounge catering teams to ensure consumers receive the right orders.
    • Barcode/QR Labels: Barcodes and QR codes allow operators to automate inventory tracking, food prep progress, and update digital systems. These labels are vital to large food services with centralized kitchens.

    Star Micronics Has The Multifunction Printers Perfect For Industries That Need Versatility And User Friendliness
    The mC-Label2 multifunction label printer is ideal for airport environments.

    What Airports Need in a High-Performance Food Label Printer

    Because a range of airport food label printing is necessary to optimize food service safety, accuracy, and service, operators must choose an airport food label printer with these key features: 

    1. Versatile Media Compatibility

    Airport food label printers should create all common label types. The ability for one model to print sustainable linerless, sticky linerless, die-cut, and continuous labels reduces the food service operation’s IT equipment footprint and SKU count. 

    2. Fast, Reliable Throughput

    High-volume airport terminals can’t tolerate lag or downtime. Airport food label printers with fast printing speeds keep lines moving, even during rush periods. 

    3. Compact, Durable Hardware

    Airport food label printers with space-saving designs allow staff to use them where there’s limited counter space. Compact printers benefit QSRs and lounges and can easily integrate with kiosks. Airports shouldn’t trade compact design for durability, however. Printers must meet size and configuration requirements in addition to delivering top performance during non-stop daily use. 

    4. Easy Connectivity

    Airport networks vary, and staff may need printers in a variety of locations. Airport food label printers must support a range of connectivity options, including Ethernet, Wi-Fi, USB-C, and Bluetooth. 

    5. Centralized Management

    Airports rely on consistent oversight across multiple vendors, kiosks, and foodservice stations. Airport food label printers should support centralized monitoring and management to ensure consistency and control.

    How Star Micronics Supports Airport Food Labeling

    Star Micronics provides a full suite of airport food labeling solutions designed for speed, safety, and operational consistency. Star printers support all common media types used in airport foodservice, including linerless, die-cut, and continuous labels. They also handle sticky linerless labels ideal for grab-and-go packaging, as well as labels for freshness rotation, allergens, nutrition, and traceability. Multiple connectivity options ensure printers can be deployed wherever airport teams need them.

    Star also supports airport food labeling workflows with essential cloud and device management services:

    • CloudPRNT Next enables direct-to-server, enterprise-level cloud printing for labeling workflows across airport operations.
    • StarIO.Online provides a fully managed cloud printing service for ISVs that want Star to host the printing infrastructure, eliminating the need for local servers or middleware.
    • Star Micronics Cloud Services offers remote monitoring, device status visibility, and configuration tools, allowing IT teams to oversee printers across terminals without on-site intervention.

    Together, these services give airports flexible ways to standardize printing, reduce maintenance, and support large-scale foodservice operations from a central point of control.

    Recommended Airport Food Label Printers

    Printer Model Connectivity Label Support Best For
    mC-Label3 Ethernet, Wi-Fi, Bluetooth, USB-C Linerless, Die-Cut, Continuous Multi-station labeling, high-volume terminals
    mC-Label2 Ethernet, Wi-Fi, Bluetooth, USB-C Linerless, Die-Cut, Continuous Compact prep stations, lounges, barcoding
    TSP143IV SK X4 Ethernet, Wi-Fi, USB-C, Bluetooth Sticky Linerless Labels Grab-and-go labeling, takeout, packaging

    mC-Label2 Multifunction Printer

    The mC-Label2 packs powerful features into a compact, front-loading design, including 300 dpi resolution, support for linerless, die-cut, receipt, and continuous media, and connectivity options like USB-C, LAN, WLAN, Bluetooth, and Apple MFi-certified pairing (X4 models only).

    Explore the mC-Label2 >

    mC-Label3 Multifunction Printer

    The Star Micronics mC-Label3 is a versatile multifunction printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

    Discover the mC-Label3 >

    TSP143IV SK Sticky Label Printer

    The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.

    Find out more >

    Reliable Labeling Keeps Airport Operations Moving

    As airport traffic and the demand for food service in airports grow, operations will see more demand for prepackaged and restaurant foods for hungry travelers. However, with this increased demand, airports will also need to find ways to stay organized, operate efficiently, serve accurate orders, and comply with food safety and transparency laws. 

    Operations need highly reliable, high-speed airport food label printing solutions for the full range of labeling needs, from sustainable linerless labels for QSR and lounge orders to sticky labels for nutrition information and branding. Airports also need printing services for centralized management across multiple terminals and cloud-based oversight for auditing and traceability. 

    Star Micronics’ printer line delivers the versatility and performance airports require. Star also offers services, including CloudPRNT Next and StarIO.Online, to streamline label printing management and even versatile label media like Star Blue Eco.

    Why the Right Airport Food Label Printer Matters

    Airport foodservice operations move fast, and consistent food label compliance is essential for keeping travelers safe and maintaining smooth workflows. The right airport food label printer supports freshness and rotation labeling, allergen visibility, grab-and-go packaging, and traceability across every terminal.

    With versatile media support, reliable throughput, and centralized cloud management, modern label printers help airport operators reduce errors, meet regulatory requirements, and keep high-volume service running without interruption.

    How VARs and ISVs Can Maximize ROI with Advanced Kiosk Printing Technology

    This ebook reveals how ISVs and VARs can harness the transformative potential of kiosk printing technology to maximize ROI for both their clients and their own businesses.

    Frequently Asked Questions (FAQ)

    What is an airport food label printer?

    An airport food label printer is any label printer capable of producing rotation, allergen, nutrition, grab-and-go, and traceability labels in fast-paced airport foodservice environments. It does not need to be a specialized device — it simply needs to meet airport requirements for speed, durability, and media flexibility.

    Why do airports need specialized labeling workflows?

    Airports operate at high volume with strict food safety, traceability, and allergen-compliance requirements. Consistent labeling helps maintain freshness, reduce waste, support transparency, and ensure operational accuracy across multiple vendors and terminals.

    Can one label printer support multiple airport food label types?

    Yes. Star printers like the mC-Label3 and mC-Label2 are designed to handle a wide range of media types — including linerless, die-cut, and continuous labels — giving operators the versatility to support different labeling needs across the airport. Each printer is loaded with the label type needed for its station, and operators can easily dedicate identical models to different tasks to simplify training, reduce SKUs, and maintain consistent workflows. Software integration determines which label formats and layouts can be produced.

    Do airport food label printers need Wi-Fi to operate?

    No. While Wi-Fi is common in airport environments, Star printers also support Ethernet, Bluetooth, and USB-C. This ensures reliable operation even in congested wireless environments.

    Are linerless labels suitable for airport foodservice?

    Yes. Linerless labels are widely used in airports because they reduce waste, offer flexible sizing, and work well for grab-and-go items, rotation labeling, and order accuracy. Sticky linerless labels are especially useful for sealing to-go packaging.

    What is the best type of printer for grab-and-go airport items?

    Sticky linerless-capable printers like the TSP143IV SK X4 and media-flexible models like the multifunction mC-Label3 are ideal for grab-and-go packaging, nutritional labels, and branding stickers due to their speed, adhesion options, and compact footprint.

    Learn more about Star’s label printer lineup and get the right solution for airport restaurants and grab-and-go operations:

  • The Power of a Fully Managed Cloud Printing Service

    The Power of a Fully Managed Cloud Printing Service

    Modern software applications are increasingly expected to support printing, whether it’s order tickets for a restaurant, labels for a retailer, or receipts for a kiosk environment. Yet for developers, enabling reliable printing across multiple locations is rarely simple.

    Traditional systems rely on local servers, complex firewalls, and manual setup, creating delays for developers and friction for end users.

    A fully managed cloud printing service changes that. It provides a way for independent software vendors (ISVs) and developers to build printing directly into their applications without managing the infrastructure behind it.

    That’s exactly what StarIO.Online was built for.

    Table of Contents

    What Is a Cloud Printing Service?

    A cloud printing service allows applications to send print jobs securely to networked printers over the internet without relying on local servers or middleware.

    For software developers and ISVs, this means print functionality can be built directly into web or mobile applications through APIs rather than through local drivers or complex network configurations.

    In a typical cloud printing setup, the application communicates with a secure, centralized platform that manages print requests, job delivery, and device status across multiple locations. This architecture eliminates the need for local hosting, simplifies deployment, and enables global scalability while reducing the time and resources needed to manage print infrastructure.

    In short, cloud printing makes it easier for developers to integrate, monitor, and scale printing across distributed environments without worrying about on-site systems.

    Why “Fully Managed” Matters for Developers

    Not all cloud printing solutions are created equal. Many require developers to host their own infrastructure or manage external dependencies. A fully managed cloud printing service removes that responsibility entirely.

    In a managed model, the service provider handles the hosting, uptime, and security for the entire print environment. Developers can focus on building applications instead of maintaining servers, configuring networks, or handling firmware and API updates.

    This approach results in:

    • Simplified integration – Build faster with minimal backend setup.
    • Consistent reliability – Reduce downtime and failed print jobs.
    • Lower maintenance overhead – No need for server patches or manual monitoring.

    Meet StarIO.Online

    StarIO.Online is Star Micronics’ fully managed cloud printing service built specifically for ISVs and software developers. It gives developers a ready-to-use infrastructure to connect web and cloud-based applications to Star printers securely and reliably without the cost or complexity of maintaining print servers.

    With StarIO.Online, there are no servers, no firewalls, and no local installations. Developers can print to any CloudPRNT or CloudPRNT Next-compatible device through a simple REST-style API call. The platform handles job delivery, device status, and job queuing automatically, so print data is never lost, even if a printer is temporarily offline.

    Developers and IT teams can monitor every device through a centralized cloud dashboard that offers real-time visibility into printer health, job history, and error states. Webhook notifications make it easy to stay informed about device events and print results without custom polling or complex monitoring scripts.

    StarIO.Online takes the infrastructure burden off your team so you can focus on building features, not maintaining printers.

    The Benefits of Star’s Fully Managed Cloud Printing Service

    StarIO.Online was designed to simplify cloud printing for developers building connected platforms at scale.

    Key advantages include:

    • No server infrastructure – Star hosts and maintains the environment on secure cloud servers.
    • REST-style API integration – Developers can send print jobs or retrieve device data with minimal code.
    • Webhook notifications – Receive instant updates on print status, device events, and barcode scans.
    • Unified dashboard – Manage, monitor, and configure printers across all locations from one interface.
    • Scalable architecture – Deploy cloud printing for one store or thousands without changing your backend.
    • Secure communication – All print data is transmitted through Star-hosted, securely managed cloud servers.
    • Consistent performance – Reliable print delivery with automatic job retry and status confirmation.
    • No software installs – 100 % cloud-based operation, accessible anywhere.

    StarIO.Online is a fully managed cloud printing service by Star Micronics.

    When Developers Choose Cloud Printing

    A cloud printing service streamlines deployment and maintenance for any developer building connected applications:

    • Restaurant and QSR platforms – Send online orders directly to kitchen or counter printers through the cloud.
    • Retail and labeling software – Print receipts, tags, and labels remotely without local drivers.
    • Kiosk and ticketing solutions – Configure and monitor unattended devices from a central location.
    • Enterprise or multi-location platforms – Standardize printing workflows across hundreds or thousands of sites.

    For ISVs creating scalable ecosystems, cloud printing ensures dependable performance and reduces the time spent on network management, support calls, and manual configuration.

    StarIO.Online vs. Developer-Hosted Printing

    Feature Developer-Hosted Printing StarIO.Online
    Server Hosting Developer maintains servers Fully hosted by Star
    Integration Custom code and setup required REST-style API integration
    Monitoring Manual or limited Real-time dashboard and webhooks
    Maintenance Developer-managed Star-managed
    Scalability Tied to server capacity Enterprise-grade scalability
    Uptime and Support Varies by host Backed by Star Micronics

    StarIO.Online removes the complexity of maintaining custom print infrastructure, giving developers a faster, more reliable path from code to printed output.

    The Future of Cloud Printing for Developers

    As software continues to move to the cloud, developers need infrastructure that matches that flexibility. Printing should be just as simple, with no local servers, complex networks, or maintenance overhead.

    A fully managed cloud printing service offers a cleaner, more scalable way to add printing to any application. It lets developers focus on innovation while ensuring every print job, whether a receipt, ticket, or label, reaches its destination accurately and on time.

    With StarIO.Online, developers can integrate once, deploy anywhere, and rely on a print environment that grows with their software.

    Ready to find out more about Star’s fully managed cloud printing services?

  • The KDS Hardware You Need to Improve Restaurant Order Accuracy

    The KDS Hardware You Need to Improve Restaurant Order Accuracy

    A kitchen display system (KDS) is one of the most effective ways to improve restaurant order accuracy and efficiency. It upgrades the way restaurants communicate between the front and back of house, replacing paper chits and verbal communication with digital precision. By sending orders directly from the POS system to prep stations, a KDS helps control the chaos of omnichannel ordering from online platforms, off-premise dining, mobile apps, kiosks, drive-thru, and counter service.

    However, a KDS alone won’t solve every accuracy problem in the kitchen. Orders can still break down during prep, packaging, labeling, and handoff, where small mistakes quickly turn into remakes, refunds, and frustrated customers. To deliver a complete restaurant order accuracy solution, KDS providers need POS and KDS hardware peripherals built specifically for modern kitchen workflows.

    Table of Contents

    What is KDS Hardware?

    KDS hardware is more than a screen and bump bar. A total solution includes label printers, barcode scanners, and scales to create an effective restaurant order accuracy solution. A comprehensive KDS hardware solution allows restaurants to optimize communication throughout the KDS workflow and ensure accuracy at every step.

    Differentiate Your Offering with Modular KDS Hardware

    As competition among KDS providers intensifies, differentiation becomes increasingly crucial. Partnering with a KDS hardware peripheral manufacturer allows you to offer a complete, modular solution that enhances restaurant operations and drives greater accuracy.

    By combining your software with reliable POS hardware for restaurants, such as label printers, scales, and scanners, you can help your users take the next step toward streamlined workflows and consistent order quality.

    Label Printers

    Label printers are the cornerstone of restaurant labeling solutions. Integrating with a restaurant label printer enables restaurants to automatically generate labels when a food prep station receives an order or when it’s bumped to the next stage.

    Restaurant labeling keeps every item traceable and ensures accurate handoffs between kitchen staff, expeditors, and delivery drivers. A KDS-connected label printer can even print tamper-evident labels for delivery bags to reinforce food safety and customer trust.

    The ideal printer for these workflows is a multifunctional model that can handle all types of labels, as well as receipts. Multimedia printers allow restaurants to use less SKUs, with the same model printer at each station. 

    Linerless label printers are also a great option for high-volume kitchens in areas that don’t require die-cut only. Linerless labels eliminate liner waste and clutter while keeping labeling stations clean and efficient.


    KDS Hardware Restaurant Labeling with the mC-Label2 multimedia label printer from Star Micronics.
    The new mC-Label2 multifunction printer offers compact labeling power with precision & connectivity.

    POS Scales

    Integrating POS scales as part of your KDS peripheral bundle helps restaurants verify accuracy at the final handoff. The POS scale compares the weight of a packaged order to the expected weight stored in a database or spreadsheet. Sensitive scales can even factor in wrappers, condiments, and utensils, ensuring every bag matches what was ordered.

    This added layer of precision reduces errors, waste, and refunds, helping restaurants build trust and protect margins.

    Barcode Scanners

    Barcode scanners also play a critical role in achieving restaurant order accuracy. Scanners can be used to track inventory through barcode labels, ensuring ingredients stay stocked and accounted for.

    For customer-facing operations, scanning technology provides visibility into the order journey, signaling when items are ready for pickup, handed off to delivery, or en route. This transparency helps prevent disputes, minimize chargebacks, and increase customer satisfaction.

    Star’s 1D/2D Barcode Scanners

    Star offers a comprehensive range of IP-rated 1D/2D barcode scanners, ideal for diverse business needs. From retail to healthcare, our versatile scanners excel in parsing driver’s license and ID barcodes, ensuring swift and accurate data capture. Choose the perfect fit for your setup—desktophandheld, or wireless Bluetooth options available.

    5 Must-Have Features in KDS Hardware

    When looking for a hardware partner to enhance your KDS solution, make sure they offer thermal printers, scales, and scanners that deliver the durability, compatibility, and flexibility restaurants depend on.

    1. Ruggedized Hardware

    Kitchen environments demand hardware designed for heat, humidity, and constant use. Purpose-built kitchen printers deliver greater reliability and longer service life in these conditions, helping reduce downtime and support costs.

    In temperature-controlled kitchens, connected thermal ticket printers can also be effective, provided they are engineered for continuous, high-volume operation. For KDS platforms, choosing hardware with a low total cost of ownership (TCO) ensures restaurant partners avoid frequent replacements, service calls, and operational disruption.

    Learn more about Star’s kitchen printer solutions here >

    2. Cross-Platform Compatibility

    To reach the widest range of restaurant environments, KDS platforms must integrate seamlessly with peripherals that support all major operating systems, including Windows, iOS, Android, Linux, and ChromeOS. Broad OS compatibility ensures printers, scales, and scanners can be deployed consistently across diverse POS ecosystems without limiting customer choice or increasing integration complexity.

    3. Cloud-Based Printing

    For KDS providers, consistent order flow depends on reliable, low-latency printing that integrates cleanly with cloud-based applications. Cloud-based printing allows printers to communicate directly with cloud systems, eliminating reliance on local print servers and reducing architectural complexity.

    Modern cloud printing architectures built on MQTT (Message Queuing Telemetry Transport) enable faster, more reliable message delivery between cloud applications and connected printers. This event-driven approach supports real-time order and label printing, even during peak volume periods, helping keep KDS stations, expo lines, and fulfillment workflows synchronized.

    • CloudPRNT Next enables ISVs to implement MQTT-based cloud printing directly within compatible Star printers, giving KDS platforms full control over their own cloud infrastructure and backend logic.

    • StarIO.Online offers a fully managed, Star-hosted cloud printing service for KDS providers that prefer to offload infrastructure management. Print jobs are delivered securely via REST APIs, with support for both MQTT and HTTP, defaulting to MQTT when the printer is compatible.


    Star Micronics' CloudPRNT Next, featuring the MQTT protocol, sets a new standard for cloud-based printing by providing faster and more reliable communication between devices.
    CloudPRNT Next and StarIO.Online use the faster, leaner MQTT protocol.

    4. Remote Device Management

    For KDS providers supporting multi-location restaurant environments, device visibility and uptime are critical. Remote device management allows ISVs and operators to monitor printer status, connectivity, and job health across locations without requiring on-site intervention.

    • StarIO.Online provides KDS platforms with real-time visibility into cloud-connected printers, including online/offline status and print job activity, all through a Star-hosted infrastructure. This reduces troubleshooting time and removes the need to manage local servers or gateways.
    • Star Micronics Cloud Services gives ISVs that manage their own cloud infrastructure programmatic access to printer status and connectivity data, allowing developers to build custom monitoring dashboards or embed device visibility directly into their KDS platforms.

    Together, these options allow KDS providers to support enterprise-scale deployments more efficiently, maintain consistent performance across locations, and keep order accuracy tools running reliably without increasing operational overhead.

    5. Scalable Support

    Growth shouldn’t introduce friction. The right KDS hardware partner supports scale with cloud-ready printing architectures, flexible integration options, and long-term technical support designed for multi-location and enterprise restaurant environments.

    Key elements of scalable KDS support include:

    • Cloud-native printing architectures – MQTT-based cloud printing enables fast, reliable communication between cloud applications and printers, ensuring consistent performance as order volume and location count increase.

    • Flexible infrastructure models – KDS providers can choose to manage their own cloud infrastructure using CloudPRNT Next or offload infrastructure management entirely with StarIO.Online, depending on their scalability and support strategy.

    • Reduced IT overhead – Star-hosted cloud printing options eliminate the need for local print servers, gateways, or on-site configuration, simplifying deployment and ongoing support for distributed restaurant networks.

    • Developer-first integration support – Star provides SDKs in all major programming languages, detailed documentation, and direct access to an experienced integration team to accelerate development and reduce implementation risk.

    • Multi-location deployment readiness – Hardware can be rolled out consistently across stores, regions, or brands, with cloud-based workflows that support centralized updates and scalable growth without downtime.

    With infrastructure simplified, KDS platforms can scale faster while maintaining reliable printing and consistent order accuracy.

    Benefits of a Total Order Accuracy Solution

    When your KDS hardware is part of a larger order accuracy ecosystem, both you and your restaurant clients benefit:

    • Fewer errors at handoff points lead to greater customer satisfaction and fewer chargebacks.
    • Streamlined operations without a full POS overhaul—modular hardware works with existing systems.
    • Greater efficiency and visibility, helping restaurants manage every stage from order to bag.
    • More sustainable workflows, with less wasted time, food, and paper.
    • Stronger customer trust, supported by tamper-evident restaurant labeling and accurate fulfillment.

    The Star Micronics Product Catalog

    Built for performance and easy software integration, Star’s technology connects every part of your operation—from cloud printing and labeling to payment and cash management.

    The Future of KDS Hardware and Restaurant Order Accuracy

    With the right KDS hardware partner, you can offer more than a display screen — you can deliver a complete restaurant order accuracy solution. Pairing your software with reliable POS peripherals helps your clients reduce errors, improve efficiency, and enhance the customer experience.

    By partnering with Star Micronics, KDS providers can access a range of proven POS hardware and restaurant labeling solutions that fit seamlessly into today’s restaurant ecosystems.

    Additional Resources

    Explore Star Micronics products that complement KDS systems and help close the loop on restaurant order accuracy:

    Explore KDS hardware peripherals that improve restaurant order accuracy:

    Frequently Asked Questions About KDS Hardware and Restaurant Order Accuracy

    What is KDS hardware?

    KDS hardware includes the physical devices that support a kitchen display system, such as kitchen printers, label printers, POS scales, barcode scanners, tablets, and cloud-connected peripherals. Together, these tools help restaurants improve communication, streamline workflows, and increase order accuracy.

    How does KDS hardware improve restaurant order accuracy?

    KDS hardware helps reduce mistakes during food prep, packaging, labeling, and handoff. Tools like label printers and POS scales provide additional verification steps that help ensure every order is complete, correctly labeled, and ready for pickup or delivery.

    Why are label printers important for KDS systems?

    Label printers help restaurants automatically generate prep, expiration, delivery, and tamper-evident labels directly from the KDS workflow. This improves traceability, reduces manual errors, and helps staff identify and hand off orders accurately.

    How do POS scales support order accuracy?

    POS scales can compare the expected weight of an order against the actual packaged weight, helping restaurants catch missing or incorrect items before orders leave the kitchen. This reduces remakes, refunds, and customer complaints.

    What should KDS providers look for in KDS hardware?

    KDS providers should look for hardware that offers:

    • Ruggedized designs for kitchen environments
    • Cross-platform compatibility
    • Cloud-based printing support
    • Remote device management capabilities
    • Scalable deployment and integration support

    Reliable hardware helps ensure consistent performance across restaurant locations.

    What is cloud-based printing for KDS systems?

    Cloud-based printing allows kitchen printers and label printers to receive print jobs directly from cloud applications without relying on local print servers. This simplifies deployment, improves reliability, and supports multi-location restaurant operations.

    What is the difference between CloudPRNT Next and StarIO.Online?

    CloudPRNT Next allows ISVs to implement MQTT-based cloud printing while maintaining control over their own cloud infrastructure. StarIO.Online is Star Micronics’ fully managed cloud printing service, where Star hosts and maintains the infrastructure while securely delivering print jobs through REST APIs.

    Why is remote device management important for KDS providers?

    Remote device management gives KDS providers visibility into printer status, connectivity, and print job activity across multiple locations. This helps reduce troubleshooting time, improve uptime, and support enterprise restaurant deployments more efficiently.

    Which operating systems should KDS hardware support?

    KDS hardware is available for all popular operating systems, including Android, Windows, ChromeOS and Linux. Partnering with a hardware vendor that offers products that work across platforms enables solutions providers to meet the needs of more restaurants in their markets.

    How does KDS hardware connect to restaurant POS systems?

    Modern KDS hardware supports multiple connectivity options depending on the device and workflow requirements. Printers may support USB, LAN, WLAN, USB-C, or Bluetooth connections, while scanners and POS scales can connect through wired or wireless interfaces. Flexible connectivity helps restaurants integrate KDS hardware into existing POS environments more easily.

  • Star Micronics Introduces the mC-Label2: High-Res Printing in a Compact Format

    Star Micronics Introduces the mC-Label2: High-Res Printing in a Compact Format

    A space-saving, cloud-connected printer that supports linerless, die-cut, and receipt media, perfect for retail, cannabis, pharmacy, jewelers, and more.

    Somerset, NJ – July 23, 2025 – Star Micronics, a global leader in point-of-sale (POS) and labeling solutions, is pleased to announce the launch of the mC-Label2, a 2-inch multifunction printer built for sharp, small-format labeling in space-constrained environments. Designed for retailers, QSRs, dispensaries, and more, the mC-Label2 combines high-resolution 300 dpi printing, front-loading design, and multi-media compatibility into one sleek device.

    With a compact footprint and front-exit paper path, the mC-Label2 can be installed under shelves or flush against walls, making it ideal for locations where space is at a premium. Businesses can choose between two models: an all-media version that supports linerless, die-cut, continuous labels and receipts, or an LBL model dedicated to die-cut label and receipt printing.

    Key Features of the mC-Label2 include:

    • 300 dpi Resolution: Crisp, detailed text, barcodes, and logos, even on small labels.
    • Front-Loading, Front-Exit Design: Ideal for tight spaces, such as counters and shelves. Devices can even be mounted on top of the printer for added versatility.
    • Two Model Options:
      All Media Model – Supports linerless, die-cut, continuous labels, and receipts
      LBL Model – Optimized for die-cut labels and receipts only
    • Flexible Connectivity Options: The X4 models feature USB, LAN, WLAN, and MFi-certified Bluetooth for full wireless and wired connectivity, while the Ci models offer a streamlined, wired-only configuration with USB-C, LAN, and USB-A ports.
    • Cloud & App Support: Compatible with CloudPRNT Next, StarIO.Online, and Star’s Label Builder app for template-based label creation and One Touch Label printing.

    Like the mC-Label3, the mC-Label2 is part of Star’s growing lineup of multimedia printers designed to simplify operations across retail and hospitality. It’s built on the same developer-friendly platform, with native SDKs for iOS, macOS, Android, Linux, and Windows, and supports Star’s incredibly easy BLE-assisted wireless setup.

    “The mC-Label2 brings the power of our labeling technology into an even smaller footprint. With 300 dpi resolution, support for multiple media types, and all communication interfaces, this printer meets the super precision needs of our customers without taking up valuable counter space.”

    To learn more about the mC-Label2, visit https://starmicronics.com.

    Love industry news? Explore our podcast:

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT Next and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    cdorner@starmicronics.com
    848-216-3318

  • Star Micronics Exhibits Innovative Retail Solutions at RSPA RetailNOW 2025

    Star Micronics Exhibits Innovative Retail Solutions at RSPA RetailNOW 2025

    RSPA Members can see and demo Star printers, cash drawers, BPA/BPS-free Prop 65-compliant paper and labels, and cloud solutions in Booth 411 at RetailNOW 2025.

    Las Vegas, NV – July 17, 2025 – Star Micronics, a trailblazer in point of sale (POS), cloud printing, and retail technology solutions, is excited to announce participation in RetailNOW 2025, the annual Retail Solutions Provider Association (RSPA) trade show, education conference, and networking event. RetailNOW will take place from July 27 to 29, 2025, at Caesars Palace in Las Vegas, and attendees can meet with the Star team in Booth 411.

    Star will demonstrate how independent software vendors (ISVs), value-added resellers (VARs), and other solutions providers can grow their businesses by adding Star products and services to their portfolio. At RetailNOW, Star will highlight its retail and hospitality solutions, including:

    • The mC-Label2 Multifunction Printer: This front-loading, 2-inch label printer is designed for compact stations, delivering ultra-sharp 300 DPI resolution in a wide range of print widths. It prints traditional and linerless labels, tags, die-cut labels, and receipts, all from one device. The mC-Label2 X4 models feature all four connectivity ports (USB, LAN, Bluetooth, and Wi-Fi) in a single interface, providing maximum flexibility. Like the popular mC-Label3 multimedia printer, it features the One Touch Label function that streamlines workflows.
    • The TSP143IV X4 and SK X4 Series: This line of advanced thermal printers features all four modern interfaces, effortless Wi-Fi connectivity, and support for linerless labels (SK X4 model). These printers are perfect for online ordering, labeling, and POS environments and redefine efficiency and scalability.
    • StarIO.Online: StarIO.Online is a fully managed cloud printing service that gives businesses and ISVs the ability to monitor and manage their entire fleet of Star printers from a single dashboard—no servers or custom infrastructure required. With real-time device monitoring, remote updates, and multi-location visibility, it’s the simplest way to bring Star printers into a cloud-first ecosystem.
    • New CD5 Max Series Cash Drawers: As the highest-tier model in Star’s cash drawer lineup, the CD5 Max Series sets a new standard for secure, heavy-duty cash management. Designed for cash-heavy environments, these drawers combine rugged durability with flexible configurations, like dual printer-driven and USB connectivity options. Backed by Star’s five-year warranty and full range of accessories, the CD5 Max helps position Star as the new leader in modern cash drawer solutions for retail and hospitality.
    • Star Blue Receipt Paper and Label Rolls: Solutions providers can meet the demand for eco-friendly, BPA/BPS-free, and Prop 65-compliant receipt paper and labels with Star Blue Eco. It’s one of the products in Star’s full line of consumables designed for optimal performance and compatibility with Star printers.

    Star Micronics is a long-time RetailNOW sponsor and an RSPA vendor member, committed to the success of its channel partners. Technology and solutions providers attending RetailNOW 2025 are encouraged to schedule private demos with Star representatives to get a closer look at these cutting-edge solutions.

    Schedule private demos with Star representatives by contacting sales@starmicronics.com.

    Love Industry News? Explore our Podcast:

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, labeling, secure cash management, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, Instagram, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Dorner
    Star Micronics America, Inc.
    cdorner@starmicronics.com
    848-216-3318

  • Always Innovating: 5 Tech Trends Gaining Momentum in 2025

    Always Innovating: 5 Tech Trends Gaining Momentum in 2025

    One of Star Micronics’ most impactful objectives is to provide customers with products and services that meet their needs today and anticipate the tech trends of tomorrow. We listen to stakeholders, explore options, and develop with the overarching goal of making businesses more efficient. This is Star’s spirit of “always leading, always innovating.”

    Based on feedback from our customers and partners, and maintaining our position at the forefront of the industry, we’ve identified several tech trends gaining momentum as we head into the second half of 2025. I’m sharing this information to help our partners prepare to meet growing demand and to assist our customers in staying on track toward reaching their business goals.

    Take these five tech trends into account to finish 2025 strong and set the stage for a successful 2026:

    1. Migration to Cloud Printing in Retail & Hospitality Systems

    This year’s tech trends align with the rapid shift toward cloud-first, host device-agnostic ecosystems. Point of sale (POS) software and backend platforms are increasingly cloud-based, driving demand for cloud-managed printing and peripheral solutions.

    To support our customers, we are launching a new, fully managed cloud printing solution. StarIO.Online eliminates the need for local infrastructure. Businesses can host their print jobs on secure Star servers, monitor their devices remotely, and manage updates from a single dashboard. Managing printing in the cloud complements businesses’ increasingly cloud-based computing environments with streamlined workflows and increased efficiency.

    2. Rising Demand for Multi-Function Printers & Modular Hardware

    Tech trends reflect businesses’ desire to simplify device fleets and reduce complexity by upgrading to single devices that can support multiple use cases. Printers are now available that do it all, from printing receipts and chits to sticky and die-cut labels. A single device allows businesses to optimize space, control costs, and increase flexibility, which has particular benefits in QSR, fast casual, and retail environments. We’ve designed our mC-Label series printers to meet this demand and give businesses the flexibility to easily build multifunction printers into their workflows.

    In addition, today, even small printers come with all interfaces in one device. The printer can now be tethered to a USB or Ethernet connection, be connected wirelessly through Bluetooth or Wi-Fi, or be connected to a local or cloud based network, all with the same printer. What’s better than making the right choice? Not having to choose at all.

    3. Growing Focus on Sustainable Printing & Compliant Media

    Sustainability is no longer optional — customers expect it. There’s rising demand for linerless labeling to reduce waste and Prop 65-compliant paper in response to evolving state and regional regulations. Prop 65 in California mandates warnings if products contain harmful chemicals, such as BPA/BPS, which are found in traditional printer paper. Although it’s now the law in California, other legislatures are likely to follow suit. Along with transitioning to sustainable printing to help protect the environment, compliance is driving a shift in how businesses select print media,  partners, and hardware.

    4. Shift Toward Loyalty-Focused, Value-Added Channel Partnerships

    Solution providers want more than discounts. They want programs that support joint marketing, loyalty incentives, and true collaboration. The partner ecosystem is evolving beyond pure pricing to strategic partnerships that help both sides grow.

    To support our channel partners, Star is reimagining its Empower Program to accommodate the business models of our reseller and ISV partners. We’re introducing a loyalty program that rewards our partners with marketing funds to help them grow their businesses. Our updated program will support trade show attendance, help create customized campaigns, and deliver content that meets our partners’ go-to-market strategies.

    5. Transition to More Agile, Scalable Distribution

    While businesses plan to update printing technology to enhance operations, channel dynamics are more critical than ever. With last-minute deployments, multi-location rollouts, and complex integration timelines, distributors and vendors that can deliver speed, flexibility, and stock availability have a significant competitive edge. Star is uniquely positioned to offer our products through the largest, most innovative, and efficient distribution channel.

    Get the complete POS solutions from Star Micronics.

    Don’t Pass By This Opportunity

    For many business leaders, summer is the time for a break from the day-to-day. But it’s also a great time to take stock and course correct, if necessary, to keep your business moving in the right direction. Businesses have the opportunity to increase efficiency with cloud printing, operate more cost-effectively with multi-function printers, and operate more sustainably with eco-friendly paper and linerless labels. Star channel partners (and potential partners) can meet that demand by providing products from Star’s portfolio and collaborating more closely with us to market their businesses.

    Join us in always leading, always innovating in 2025 and beyond.

    Written by Christophe Naasz, Director of Business Development at Star Micronics America.

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