Tag: CloudPRNT

Why Leading QSRs Use POS Scales & Labels to Increase Order Accuracy
Order accuracy is a make-or-break factor for quick service restaurants (QSRs). According to PwC research, 61% of consumers will switch brands after just one bad experience. With growing customer expectations and the rise of online ordering, QSRs are turning to smarter technology to ensure every order is accurate and on time.

Hardware That Works For Online Ordering

Table of Contents

Why Order Accuracy Matters More Than Ever

QSRs are rediscovering the value of point of sale (POS) scales and label printers, using these familiar technology tools in new ways. Now, scales and printers are helping QSRs ensure online order accuracy with a clever way to confirm that the right menu items are included in customers’ orders.

The mC-Label3 multimedia printer helps smart QSRs perfect order accuracy.

More of a novelty than standard operating procedure before 2020, online ordering gave QSRs a way to reach a wider audience and accommodate consumers’ busy lifestyles. However, when the demand for online ordering increased in the 2020s, managers had to adapt QSR operations. It wasn’t practical to manage online delivery orders as one-offs, and getting orders wrong could have dire results.

Customers who received the wrong menu items, incomplete orders, or bags that had clearly been tampered with knew they had other options. With just a few clicks, a customer could try a new restaurant—and a competitor could win their business and their loyalty. Optimizing QSR operations with improved online order fulfillment processes allows restaurants to increase order accuracy and make the most of higher demand for off-premises dining.

Why QSRs Are Upgrading to New Online Order Labels

Labels are one of the best ways to optimize QSR operations with a growing online ordering business. As soon as a QSR receives an order, staff can print labels that follow various items through food prep to packaging.

Repositionable linerless labels that meet FDA standards for indirect contact with food are ideal for food preparation processes. They allow employees to print and apply labels with one hand because there’s no backing to remove, and they eliminate clutter on counters and floors. Additionally, QSR employees can move the labels from a shelf or tray before food prep begins to trays or containers during order preparation, and then to the packaging that lets the customer know their food was made-to-order.

The mC-Label3 can print on all media types with varying widths – perfect for QSRs.

Innovative QSRs are also leveraging labels in new ways to boost efficiency and enhance the customer experience. Die-cut labels not only display branding and business information on every package, but they also come in various sizes, making them ideal for organizing kitchen inventory. With the mC-Label3 multimedia printer, QSRs can store image templates—such as ingredient lists or expiration dates—directly in the printer’s memory. These templates can be printed on demand using the printer’s multifunction button, even without an internet connection, making back-of-house operations faster and more consistent.

Permanent labels give restaurants a way to assure their customers that once employees sealed the package, no one opened it. QSRs can also use labels to engage customers, encouraging them to scan a QR code so they can join a loyalty rewards program or access coupons or discounts on future orders. Using order labels is a simple solution, but it can have a huge impact on a QSR’s business.

Ace Your Labeling Game

How POS Scales Improve QSR Online Order Accuracy

Scales give QSR teams a quick and easy way to know what’s in a customer’s order. Weighing the bag gives QSR teams a way to check order accuracy. The POS scale can compare the weight of a packaged online order to known weights in a spreadsheet or database. Sensitive scales allow the QSR team to take wrappers, condiments, and utensils into account — and even recognize if a sandwich has the cheese and bacon that the customer requested.

Taking the extra quality control step to weigh an online order can have significant returns in continued customer loyalty, revenues, and competitiveness.

mG-TUDB Scales

Designed for precision and versatility, the mG-TUDB scales are a perfect fit for grocery self-checkout stations, produce sections and bulk item sales. With trade-legal certification for the U.S. and Canada, these scales offer Class III accuracy and seamless connectivity via Bluetooth, serial, or USB-C. Their large platter and optional pole display accessory ensure effortless setup with your POS system, making them ideal for a wide range of applications, from delis to farmer’s markets.

Find Out More >

The Benefits of Purpose-Built POS Scales and Order Labels

Optimizing delivery order fulfillment processes by choosing the right scales and order labels has several benefits for QSRs, including:

1. More Sustainable Operations

Increasing order accuracy with scales and linerless order labels helps reduce food and paper waste, saving money, increasing ROI, and boosting sustainability initiatives.

2. Food Safety

QSRs that choose labels that meet FDA standards for indirect food contact remove risks to food safety from label media that may contain harmful chemicals.

3. Lower Costs

When QSRs streamline their operations and improve order accuracy, they enhance efficiency and control costs.

Implement the Right Technology for Your Operation

As QSR operations evolve to keep up with consumer behaviors, they need to find the most efficient processes and the technology to support them. POS scales and online order label solutions empower QSRs to meet demands while operating efficiently and keeping food safe. Contact Star to learn more about solutions for your QSR.

How to Get Your Restaurant Ready for Online Ordering

Are you looking for a new way to grow your restaurant business? Accepting online orders keeps you relevant and competitive.

Find Out How

Additional Resources
Working with QSRs, Star Micronics has developed POS scales and order labeling solutions that contribute to more efficient operations and greater customer satisfaction. QSR solutions from Star include:

mG-T series POS scales: Star offers a line of NTEP and Measurement Canada-certified scales that deliver Class III accuracy.

mG-TUDB Pole Display: This pole display is designed specifically for Star POS scales to offer a clear view of weight. This scale powers this display, simplifying setup and powering the display during everyday use.

mCLabel3 Multimedia Printer: QSRs can print sticky, permanent, linerless or die-cut labels with this versatile, cloud-ready printer.

TSP143IV SK X4 Sticky Linerless Label Printer: The smallest sticky label printer on the market, this compact printer prints thermal linerless repositionable labels. The X4 model includes all four major connectivity options.

CloudPRNT and CloudPRNT Next: CloudPRNT and CloudPRNT Next ensure quick and reliable communication between cloud-based systems, like online ordering, mobile, and self-service printers. CloudPRNT Next uses the MQTT protocol for reliable printing across an enterprise’s devices and locations with flexibility and control.
QSR the Smart Way:

Contact Star Now
March 28, 2025
The Answers You Need to Make an Informed Decision About Cloud POS Services
With the rise of the Internet of Things (IoT), artificial intelligence (AI), and other advanced technologies, cloud services adoption is becoming increasingly common. Gartner reports that public cloud services spending will grow to $723.4 billion in 2025, up from $595.7 billion last year.

Cloud services benefit different industries in various ways, particularly for cloud point of sale (POS) services. For retailers and restaurateurs, cloud POS services enable managing POS devices and peripherals remotely. Managers can monitor devices to ensure they’re online and operating properly. They may also be able to run diagnostics remotely to address maintenance issues that might be brewing. A cloud POS enables a proactive approach that maximizes uptime rather than reacting when a printer or other device stops working.

Cloud POS services can also make data and tools available to employees across an organization, saving time and ensuring brand consistency.

Cloud Printing with CloudPRNT Next

So, What’s Holding You Back from Using Cloud POS Services?

Even though cloud solutions offer retailers and restaurateurs numerous benefits, it’s common for business leaders to have some concerns. Getting the facts will help you understand how cloud solutions work and the safeguards that are in place so you can move forward confidently. Some of the most important facts you need to know about cloud POS services are:

Cloud POS Services Are Secure

While news of cyberattacks has become common, using cloud POS services doesn’t necessarily increase your risk. Cloud service providers invest heavily in securing their offerings and keeping up with changes in the threat landscape.

In most cases, the security measures the vendor has in place far exceed anything a single retailer or restaurateur could establish. By partnering with a trusted vendor, you can be confident that your data and your business are safeguarded by robust security measures.

Your Data Is Private

Cloud POS services providers are careful to keep each customer’s data private. No other customers have access to your data; they can’t see the label templates you have built or access digital receipts you store to make returns more convenient for your customers. The only people who can access your data are your employees who use the right login credentials.

You Can Work Offline

While accessing your data in the cloud requires a network connection, this doesn’t mean you can’t work when you’re offline. Cloud POS services often provide a way to establish a “hybrid” system where information is stored locally. This allows your employees to access it during network outages and sync when the connection is restored. Cloud service providers ensure that your workflows remain uninterrupted.

Star Micronics mC-Label3 and TSP143IV SK label printers support CloudPRNT Next for fast cloud printing.

You Can Afford Them

Cost is always a consideration, but with cloud POS services, it’s important to think in terms of total cost of ownership (TCO). You don’t need the same amount of infrastructure on-site to do the same things that a cloud solution does. You use the provider’s resources, not your own servers, for things like data storage, backup, and data security.

When you consider all costs and all cost savings, including gains in operational efficiency, cloud services are generally more cost-effective than on-premises solutions. Furthermore, when it comes to Star Micronics Cloud Services, they’re included at no additional cost with our cloud-ready printers.

They’re Easy to Use
A major concern among business leaders is that cloud POS services may be too challenging for their employees to use. However, a quick demo will demonstrate how easy using cloud services can be. For instance, Star’s PromoPRNT allows you to add promotions to receipts, providing you with a new—and effective—customer engagement tool. You can easily create promotions from templates and manage them from any connected device. For your employees, adding marketing messages to receipts is effortless.

What Is CloudPRNT Next?

If you’re exploring cloud POS options, it’s worth getting familiar with CloudPRNT Next—Star Micronics’ next-generation remote printing technology.

Built on the MQTT protocol, CloudPRNT Next offers faster, more secure, and more scalable communication between cloud applications and printers. Whether you’re printing receipts, orders, labels, or tickets, CloudPRNT Next gives developers and operators the power to:

Print directly from web apps—no middleware or local server required

Receive real-time feedback from the printer (status, errors, confirmations)

Scale easily across locations and devices

Support complex workflows like multi-item labeling or off-premise fulfillment

It’s the ideal solution for ISVs, enterprise foodservice operators, and QSRs looking to streamline remote order fulfillment without sacrificing control or reliability.
What’s Your Next Move?

Once you have a clear understanding of the pros and cons of cloud POS services, you can make an informed decision about their value for your organization. You likely have more questions about how a cloud POS will operate within your organization and the benefits it will provide. The Star Micronics team is here to answer your questions and assist you in selecting the best cloud-ready solution for your company. Contact us today.

Conquering Omnichannel Order Management with Cloud-Based Technology Solutions

Consumers have spoken! The future of retail and hospitality is omnichannel, cloud-based, and connected. Is your business prepared?

Find Out Now

Ready to boost your cloud printing capabilities?

Contact Star Now
February 28, 2025
Why Businesses Are Moving to Cloud-Based POS – And Why You Should Too
In this episode of the Rising Stars Podcast, “Why Businesses Are Moving to Cloud-Based POS – And Why You Should Too,” host Kate Orara explores the growing shift toward cloud-based POS solutions and why businesses are making the transition. Drawing from her expertise as Star Micronics’ Partner Development Manager, Kate highlights how VARs, ISVs, and business owners can leverage cloud POS technology to drive efficiency, lower costs, and keep their operations competitive.

This episode provides valuable insights into the benefits of cloud POS, including real-time data access, scalability, security enhancements, and lower total cost of ownership (TCO)—helping businesses stay competitive in an evolving digital landscape.

Listen to the New Episode Now

Future-Proofing with Cloud POS

The transition to cloud-based POS is reshaping the way businesses manage operations, customer interactions, and multi-location growth. Kate discusses key advantages such as automatic software updates, reduced IT maintenance, and enhanced data security. She also addresses common concerns, including offline functionality, PCI compliance, and data ownership, ensuring businesses understand how to navigate the shift with confidence.

This episode is a must-listen for anyone looking to optimize their POS strategy. Whether you’re a QSR, retail chain, or enterprise business, embracing cloud technology can unlock new efficiencies and set the stage for continued success.

Have you heard of Star’s CloudPRNT Next? Find out more about the next level of cloud printing here >

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The Rising Stars Podcast

Immerse yourself in the world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of POS technology’s rapid pace.

In every episode, Kate Orara, Star Micronics’ Partner Development Manager, discusses emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

Want more industry news?

Explore the Star Blog

Episode Transcript
[Music]

Kate Orara: Hey there, retail tech enthusiasts! Welcome to the Rising Stars Podcast, your go-to for all things retail tech and point of sale. I’m Kate Orara, Partner Development Manager at Star Micronics, and I’m excited to guide you through this journey. Here, we dive into the latest innovations shaping the retail, hospitality, and cannabis industries. So whether you’re a techie or a business owner, this is your backstage pass to insider knowledge. Join me and the Star Micronics team as we innovate and rise together.

Today, we’re diving into an exciting topic that’s all about modernizing the way we do business—the move to cloud-based point-of-sale (POS) systems. Whether you’re a reseller or an independent software vendor (ISV), helping your end users understand the value of moving their POS to the cloud can be a game-changer, not just for their business but for yours too. So, let’s unpack this topic with an upbeat, practical lens.

Accessibility and Flexibility

Here’s the deal: cloud-based POS systems act like the ultimate remote control for business operations. With just an internet connection, business owners can manage sales, track inventory, and even oversee employee performance—no matter where they are.

Think about it: a business owner could be at the beach (lucky them!) or visiting another store location, and they can still pull up real-time sales data on their smartphone or tablet. It’s like having their entire business in their back pocket. That level of flexibility isn’t just a perk—it’s a necessity in today’s fast-paced retail world.

For resellers and ISVs, this is a golden selling point. You’re not just pitching software; you’re offering freedom and control.

Operational Efficiency

Cloud-based systems simplify many day-to-day processes, making them incredibly efficient for end users. Here’s an example: instead of manually updating inventory across multiple stores or platforms, a cloud system updates everything in real time. One click, and boom—inventory is synced. No spreadsheets, no guesswork, no headaches.

What about software updates? Traditional POS systems often require manual updates, leading to downtime. With the cloud, updates happen automatically behind the scenes, ensuring no disruption to business operations. It’s seamless.

As a reseller or ISV, you can confidently position cloud-based systems as tools that make life easier for end users. When businesses operate more efficiently, they grow faster, and that success reflects back on you as a trusted advisor.

Packaging the Benefits for Customers

So, how do you package these benefits into a compelling message for your customers? Here’s the win-win scenario you can paint for the business owner: Moving to a cloud-based POS means they gain freedom, speed, and peace of mind. For you, the reseller or ISV, it’s an opportunity to build deeper relationships, drive recurring revenue through subscriptions, and help your customers stay ahead of the curve.

This isn’t just about selling technology; it’s about being a partner in growth.

When Cloud-Based POS Might Not Be Ideal

Now, before we wrap up, let’s address a common question: Are there businesses where a cloud-based POS might not be the ideal solution? The short answer: yes. While cloud-based systems offer significant benefits, they’re not a one-size-fits-all solution.

Here are a few scenarios where they may not be the best fit:

Businesses in areas with unreliable internet: While many systems offer offline modes, consistent connectivity is essential to fully leverage the benefits of the cloud. In such cases, a hybrid system or a traditional locally hosted POS might be a better choice.

Specialized software or hardware requirements: Certain manufacturing businesses or highly specialized retail environments may use equipment or workflows that require older, on-premise systems.

Small businesses with minimal transactions: While cloud-based POS systems often have a lower total cost of ownership, very small businesses with extremely low transaction volumes may find subscription costs unnecessary compared to basic cash registers or standalone systems.
As resellers and ISVs, your role is to guide end users toward the best solution for their unique situation. Ask thoughtful questions about their infrastructure, location, and operational needs. If a cloud-based system isn’t right for them, they’ll appreciate your honesty, and that trust can lead to future opportunities.

Final Thoughts

To wrap things up, remember: cloud-based POS systems bring tremendous value, but they’re not the answer for every business. Knowing when and why to recommend or not recommend them is what will set you apart as a trusted advisor.

Thank you for tuning in to this episode of the Rising Stars Podcast! If you found today’s discussion valuable, share it with a colleague or post it on your socials. Let’s keep these conversations going! And if you’ve got more questions about cloud-based POS, reach out to me or the team at Star. I’d love to hear from you.

Until next time, stay inspired, stay innovative, and keep reaching for the stars.

And that is a wrap for this episode of the Rising Stars Podcast! A huge thanks to our incredible listeners for tuning in. Don’t forget to subscribe, rate, and leave a review. Your feedback fuels our journey to bring you the best in retail tech. Stay connected with us on social media for updates and behind-the-scenes content.

As you sign off, remember: the future of retail technology is in our hands, and together, we are shaping it. Keep innovating, keep rising, and until next time, this is Kate Orara signing off. Together, we rise.

[Music]
February 21, 2025
Essential Airport Restaurant Solutions for Modern Hospitality

Restaurants and food service companies with airport locations have an immense opportunity to provide the meals and snacks travelers count on to sustain them before or after flights. However, filling orders and optimizing customer experiences can be a challenge without the right airport restaurant solutions.

Airport restaurant and concessions staff have to deal with demand from thousands of people, particularly when large flights land or at traditional mealtimes. Furthermore, travelers are looking for a variety of experiences. Some want quick service before catching a connecting flight and will not be patient if forced to waste time standing in line. Others want to relax in a restaurant during a long day of travel.

Regardless of how they engage, travelers want efficient service and food made to order. The complexity of managing multiple restaurants can make meeting those demands even more challenging. Operators may have numerous locations throughout an airport or have locations with different branding and menus. Ensuring smooth operations at each restaurant, counter, and concession stand requires real-time visibility and centralized control.

Discover Star’s Airline Solutions

Must-Have Airport Restaurant Solutions

Technology tailored specifically for airport restaurants helps meet high customer expectations for quick, efficient service, even during peak times. Modern airport restaurant and food service operations leverage the following technologies:

1. Online Ordering and Cloud-Ready Hardware

With more travelers opting to order food and beverages from their mobile devices, online ordering has become an essential service for airport restaurants. Allowing customers to browse menus, place orders, and pay directly from their phones not only enhances convenience but also helps reduce wait times at busy counters. Customers can complete an order with a few taps as they move through the terminal, allowing staff to prepare the food before they even approach the restaurant.

To support this level of convenience, having cloud-ready hardware is ideal. Cloud-print-enabled printers receive orders directly from online ordering platforms, whether from mobile apps or websites, minimizing the need for extra devices or manual input. This technology helps staff stay updated with orders in real time, reducing delays and making sure that all orders—no matter where they come from—are accurately printed and efficiently managed.

Star Micronics’ CloudPRNT technology makes this process flawless by allowing printers to communicate directly with web-based ordering services. With Star’s CloudPRNT Next, enhanced by the MQTT protocol, airport restaurants benefit from faster, more reliable cloud communication, ensuring orders are printed promptly, even in high-demand environments.

Explore CloudPRNT Next

2. Self-Service Kiosks

Deploying kiosks is one of the best ways to keep lines short and minimize errors and waste. Instead of waiting for assistance from an employee, travelers place their orders at a kiosk, using a touchscreen to choose precisely what they want.

Self-service “kiosks” can take many forms, from large interactive digital signage to touchscreens embedded in cabinets. However, a tablet in a secure enclosure supported by a tablet stand or display gives airport restaurants a space-saving way to provide self-service options.

With self-service kiosks, travelers are free to quickly browse their options and potentially even place orders with different restaurants or vendors near them from the same screen. Kiosk software can make nutrition and allergen information readily available and upsell customers with offers to expand an order into a combo or add a side.

After making their selections, travelers can pay at the kiosk using cash, a payment card, or a mobile wallet. A receipt or ticket with an order number is then printed for easy tracking. The receipt can also include an estimated time when the order will be ready so travelers can purchase items for their flights or run other errands before picking up their food.

3. Kitchen Printers

Once travelers place their orders, it’s essential for airport kitchens to receive them quickly and accurately. Kitchen printers ensure each order reaches the back of house promptly, helping staff prepare and serve food efficiently, even during busy times. By improving the order process, these printers contribute to faster service, ultimately creating a smoother experience and happier customers.

Impact printers are known for their durability and can handle the demands of busy kitchen environments. They reliably produce clear, legible orders, performing well despite the heat and humidity often found in kitchen spaces. These printers also offer fast output, simple paper loading, and a compact design to optimize space.

The SP700 series by Star Micronics supports CloudPRNT technology, which allows kitchen printers to receive online orders directly from cloud-based platforms without additional hardware. This capability makes it easier for staff to keep up with orders and reduces delays, providing a positive experience for both in-house and online customers.

SP700 Impact Printer

With its robust design and consistent print quality, the SP700 impact printer enhances both operational efficiency and customer satisfaction by streamlining order management.

Explore the SP700 >

As modern kitchens adopt effective heat control, thermal receipt printers are quickly becoming the standard for reliable performance in high-temperature settings. Thermal ticket or chit printers offer faster speeds and enhanced connectivity options, making them ideal for a more streamlined kitchen workflow.

Learn “Why Thermal Receipt Printers Have a Place in Today’s Modern Kitchens” here >

4. POS and Receipt Printers

For airport restaurant operations, POS and receipt printers play a crucial role in ensuring fast and polished customer experiences. High-volume environments require efficient POS systems that can quickly process various payment types, from mobile wallets to contactless cards, meeting the fast-paced demands of airport travelers. Paired with high-speed thermal receipt printers, these systems speed up transactions, minimizing wait times for customers eager to grab a bite before their flights.

In addition to efficient processing, clear and readable receipts improve order tracking and pickup for customers and staff alike. Thermal receipt printers provide crisp, legible receipts with order numbers and instructions, helping travelers and staff stay organized in the fast-moving airport environment.

mC-Print3 Receipt Printer

The Star Micronics mC-Print3 combines high-speed printing with advanced connectivity options like Ultra-C and CloudPRNT Next. Its Ultra-C USB-C port provides seamless power and data transfer with any device, while CloudPRNT Next offers enhanced remote printing using the MQTT protocol, ideal for modern POS environments.

Discover the mC-Print3 >

5. Label Printers

Label printers have become essential in airport restaurants, providing a versatile solution for labeling various items, from grab-and-go meals to fresh ingredients. Clear, easy-to-read labels display product names, nutrition facts, and prices, allowing travelers to make quick purchasing decisions, which is particularly valuable in fast-paced environments.

Linerless label printers, in particular, offer substantial benefits for airport restaurants. Unlike traditional labels, linerless labels do not have a silicone backing, which makes them quicker to apply, eliminates unnecessary waste, and keeps workstations cleaner and safer. These printers can use either a repositionable adhesive for temporary labeling or a stronger adhesive for more permanent applications.

mC-Label3 Multimedia Printer

The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

Discover the mC-Label3 >

6. Barcode Scanners

For restaurants looking to optimize inventory management and simplify workflows, barcodes or QR codes are an ideal addition to labels. Scanning these codes allows staff to quickly verify product details, check inventory levels, and even monitor sales trends for efficient reordering. Barcodes on receipts or QR codes for mobile app ordering also streamline the customer experience by making it easier to retrieve order details or participate in loyalty programs.

Additionally, barcode scanners, whether handheld or countertop, are invaluable for smooth and accurate order processing, age verification, and stock tracking. From portable devices for stockroom use to fixed scanners for checkout, barcode scanning equipment enhances operational efficiency and accuracy, giving airport restaurant staff reliable tools to improve customer service and maintain organized, well-stocked inventory.

Star’s 1D/2D Barcode Scanners

Star offers a comprehensive range of IP-rated 1D/2D barcode scanners, ideal for diverse business needs. From retail to healthcare, our versatile scanners excel in parsing driver’s license and ID barcodes, ensuring swift and accurate data capture. Choose the perfect fit for your setup—desktop, handheld, or wireless Bluetooth options available.

2D Barcode Scanners

View the Star Catalog

Discover the full range of Star Micronics airport restaurant solutions in our product catalog, offering the tools you need for efficient, high-performing airport dining operations.

View Now

Think Omnichannel for Airport Restaurant Solutions

Travelers come from all walks of life, and their preferences for how they interact with businesses vary widely. For instance, non-native speakers may find it easier to use a kiosk with multilingual support, while travelers with mobility issues may prefer browsing menu options on a screen instead of moving from restaurant to restaurant. Some guests may even want the convenience of ordering from multiple airport eateries at once.

On the other hand, travelers rushing to catch a connecting flight often seek quick grab-and-go options with fast self-checkout. Leveraging an omnichannel approach with airport restaurant solutions makes all types of engagement possible.

Additionally, these solutions empower airport restaurants to drive greater operational efficiency, improve order accuracy, and minimize waste. By connecting front- and back-of-house processes, operators can ensure control, consistency, and high-quality customer service. With the right technology, airport restaurants can overcome the unique challenges of airport hospitality, creating a frictionless, low-stress experience that benefits both travelers and staff.

Find Your Airport Restaurant Solutions Today:

Contact Star Now

October 25, 2024
How the MQTT Protocol Saves ISVs Time, Money, and Cloud Space
Today, the cloud reigns in the world of point-of-sale technology. Businesses are moving from on-premises systems to cloud-based solutions. This is especially true for the retail and hospitality sectors, which are embracing the benefits of cloud printing technology.

As a result, these sectors are demanding from their independent software vendors (ISVs) something they never requested in the era of on-premises software: fast, reliable, and scalable cloud solutions. This is where the MQTT protocol offers transformative benefits, helping ISVs save time, cut costs, and optimize cloud resources.

Explore Star’s POS Technologies

What is the MQTT Protocol and Why Does It Matter to ISVs?

MQTT (Message Queuing Telemetry Transport) is a lightweight communication protocol built for efficient, low-bandwidth data transfer, providing ISVs with a solution that boosts system performance while keeping operational demands low. Unlike traditional protocols like HTTP, which rely on constant polling, MQTT uses a publish-subscribe model—where devices (publishers) send data to a central broker, which then forwards the data only to devices that have expressed interest in receiving it (subscribers). This method sends data only when necessary, eliminating the need for constant checks and updates.

The difference results in faster, more efficient cloud communication that reduces resource burdens and cuts unnecessary costs. For ISVs managing cloud-based printing systems, such as POS printers or remote services, this approach offers a significant advantage in reliability and performance.

At its core, MQTT facilitates real-time communication between devices and cloud applications, making it especially valuable for ISVs handling systems that require stable connections. The protocol helps ISVs manage cloud-based applications more effectively by reducing network congestion and allowing for faster, real-time data transfer.

This efficiency is particularly beneficial for companies operating across multiple locations—such as retail chains, hospitality franchises, or food delivery services—where smooth operations across dispersed regions are essential.

Find Out About Star SDKs

For ISVs navigating the complexities of printer integration, the path forward is often strewn with challenges. Get to know Star Micronics’ range of software development kits (SDKs), each uniquely crafted to address these challenges and enhance your integration prowess.

Get the Guide

Time-Saving Benefits of MQTT for ISVs
Implementing MQTT in your systems can greatly optimize print job management and POS communication. Its instantaneous data transfer reduces latency, making operations faster and more efficient. This is especially useful for businesses in retail or hospitality, where speedy data processing is critical.

Key Benefits:

Reduced Latency: Real-time data transfer processes print jobs faster, minimizing delays and downtime.

Automated Communication: Automatically maintains server-device connections, removing the need for frequent manual checks.

Improved Scalability: Lightweight design supports easy expansion without overloading networks as businesses grow.

Faster Transactions: Quicker print jobs result in improved customer service, particularly in fast-moving environments.
Cost-Saving Advantages of MQTT

In addition to time savings, MQTT also provides notable financial savings for ISVs. One of the main ways this is achieved is through minimized bandwidth usage. Unlike HTTP, which consumes bandwidth continuously by polling for updates, MQTT only transmits data when it’s needed. This results in lower data consumption, which directly reduces expenses related to bandwidth and server use.

For cloud-based printing solutions, the MQTT protocol can also help ISVs reduce their cloud storage needs. By limiting data transmissions to necessary updates, less information is stored in the cloud, meaning ISVs need fewer resources to manage their systems. This leads to lower cloud hosting costs and makes it easier to maintain scalable, cost-efficient operations as business demands increase.

Additionally, the use of MQTT can lower infrastructure costs by streamlining server needs to handle constant data traffic. ISVs can operate with leaner infrastructure, which translates to reduced investment in hardware and network systems.

How MQTT Optimizes Cloud Space
Another critical benefit of MQTT for ISVs is its ability to minimize cloud storage usage. The protocol uses a publish-subscribe model, dramatically reducing the amount of cloud space required, which is particularly advantageous for ISVs managing multi-location businesses that rely on cloud-based systems for remote printing, inventory management, and more.

By refining data transfer practices and reducing the amount of unnecessary information stored in the cloud, MQTT helps ISVs reduce reliance on costly cloud storage solutions. This is particularly useful for businesses experiencing rapid growth or those looking to expand into new locations without increasing their cloud infrastructure costs.

As cloud storage fees continue to rise, the efficiency provided by MQTT can result in significant long-term savings for ISVs. With MQTT, you’re only using cloud resources when absolutely necessary, which helps you avoid overage fees and ensures that you always have sufficient cloud capacity for the most critical tasks.

Reduced Cloud Storage Usage: MQTT sends data only when updates are necessary, which significantly decreases cloud space requirements, especially for businesses managing multiple locations.

Optimized Data Transfer: By cutting down on unnecessary data transmissions, MQTT ensures that ISVs need fewer cloud resources, lowering reliance on expensive storage solutions.

Long-Term Cost Savings: As cloud storage fees increase, the reduced data transmission of MQTT helps ISVs avoid overage fees, resulting in substantial cost savings over time.

Scalability for Growing Businesses: MQTT’s lightweight design allows ISVs to scale their operations efficiently without overwhelming the network, making it ideal for businesses looking to expand.

Improved Cloud Resource Management: With MQTT, ISVs can ensure that cloud resources are used only when necessary, maintaining ample capacity for critical tasks without overspending on storage infrastructure.

All About Star’s CloudPRNT
Scalability and Efficiency for Multi-Location Businesses

For businesses operating across multiple locations, adaptability is essential. The MQTT protocol makes it easier for ISVs to manage print jobs and other critical tasks across geographically dispersed locations without overwhelming the system. Whether you’re running a chain of retail stores, restaurants, or even healthcare clinics, MQTT ensures that your cloud-based systems stay responsive, reliable, and easy to manage.

With the MQTT protocol, ISVs can monitor multiple devices and systems from a centralized hub, simplifying communication and ensuring consistency across all locations. This allows businesses to scale without needing major infrastructure updates, making it an ideal solution for growing companies looking to maintain efficiency while expanding.

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The Future of ISV Solutions with the MQTT Protocol

The MQTT protocol represents a shift toward more efficient cloud communication, offering ISVs a scalable solution that lowers costs and maximizes performance. By reducing bandwidth consumption, lowering cloud storage needs, and enabling real-time data transfer, MQTT is revolutionizing how cloud-based printing and POS solutions operate.

For ISVs looking to implement cutting-edge technology, Star Micronics offers CloudPRNT Next, a cloud-based printing solution that harnesses the power of MQTT to deliver fast, efficient, and reliable remote printing. With CloudPRNT Next, ISVs can leverage the full benefits of MQTT, ensuring their systems remain future-proof while providing the best possible service to clients.

If you’re ready to explore how CloudPRNT Next and the MQTT protocol can transform your cloud operations, reach out to the Star Micronics integrations team today.

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October 11, 2024
Why ISVs Prefer CloudPRNT Over WebPRNT for Superior Connectivity

As businesses continue to navigate the challenges of a fast-moving marketplace, the efficiency of online order processing has become crucial. Developed by Star Micronics, CloudPRNT and WebPRNT are two pivotal technologies designed to enhance modern printing with improved connectivity and efficiency. CloudPRNT communicates directly to the specified cloud server, while WebPRNT connects through the local network, enabling printing via a web browser.

Both technologies lead the way in modernizing printing solutions to meet the demands of today’s businesses. However, for Independent Software Vendors (ISVs) seeking superior connectivity and efficiency, CloudPRNT is the standout choice. Let’s explore the reasons behind this.

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Understanding CloudPRNT and WebPRNT

CloudPRNT and WebPRNT serve the fundamental purpose of enabling remote printing capabilities, but they approach the task differently. CloudPRNT facilitates direct communication between the server and the printer, bypassing the need for an intermediate device. This direct server connection simplifies the hardware setup for businesses and streamlines the process of managing online orders.

The Case for CloudPRNT: Benefits for ISVs

1. Direct Cloud Integration

CloudPRNT’s ability to allow direct communication between the server and the printer significantly simplifies the hardware setup for businesses. This integration not only reduces complexity but also cuts down on costs associated with traditional local network configurations, making it an attractive and cost-effective option for ISVs looking to offer simplified solutions to their clients.

2. Enhanced Order Management

CloudPRNT, with its streamlined process for managing online orders, significantly reduces the likelihood of missed or delayed prints. This efficiency reassures businesses that they can maintain a high level of service, contributing to a better overall customer experience.

How to Choose Between SteadyLAN & TetherLAN for Your POS Printer >

3. Broad Application Support

CloudPRNT’s compatibility with a wide range of applications and services allows ISVs to integrate their software with a variety of solutions. This compatibility ensures that ISVs can cater to the diverse needs of their clients, making CloudPRNT a versatile choice for integrating printing solutions.

4. Scalability and Reliability

As businesses evolve, so do their needs. CloudPRNT’s scalable nature accommodates business growth without significant additional investment. Furthermore, CloudPRNT’s reliability in maintaining constant communication with cloud servers ensures streamlined printing, vital for businesses that rely on timely order fulfillment.

Why CloudPRNT Over WebPRNT for ISVs?

Ease of Integration

CloudPRNT offers a straightforward integration process with various cloud-based services, simplifying the task for ISVs. This ease of integration allows ISVs to quickly implement CloudPRNT into their solutions, providing a seamless experience for their clients.

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Future-Ready with Cloud Computing

With the ongoing shift toward cloud computing, CloudPRNT ensures that ISVs and their clients are well-prepared for future technological trends. By choosing CloudPRNT, ISVs position their solutions at the forefront of innovation, ready to meet the demands of the digital age. CloudPRNT ensures their solutions remain relevant and competitive in a quickly changing market.

Elevating the Customer Experience

The direct benefits of CloudPRNT’s efficiency—faster service and reduced wait times—translate into an enhanced customer experience. For ISVs, integrating CloudPRNT means offering solutions that meet and exceed customer expectations, driving loyalty and satisfaction.

Star Micronics Technologies for Today’s Market

Your POS software deserves hardware that enhances its capabilities – not limits it. Star Micronics ensures your application stands out, helping you address customer demands, mitigate challenges, and drive sales by offering comprehensive POS solutions.

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CloudPRNT as the Optimal Choice

For ISVs focused on delivering top-tier connectivity and operational efficiency, CloudPRNT is the clear choice. Its advantages in streamlining operations and ensuring scalability make it an invaluable asset in the competitive landscape of technology-driven markets. ISVs are encouraged to leverage CloudPRNT to elevate their offerings, ensuring they remain relevant and competitive.

Discover CloudPRNT’s full potential and how it can revolutionize your software solutions.

Learn More About Integrating CloudPRNT Today:

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April 26, 2024
Restaurant Printer Solutions: Back-of-House vs. Front-of-House Essentials

In today’s rapid-paced dining environment, coupled with high employee turnover, the efficiency and reliability of restaurant operations are more critical than ever. Leveraging the right printer technology can significantly streamline workflows, from the kitchen to the counter, enhancing both the staff and customer experience.

This guide explores the essential types of restaurant printers, covering back-of-house, front-of-house, and label printers to ensure seamless service and operation.

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Kitchen Printers for Efficient Back-of-House Operations

In the heart of any bustling restaurant, the kitchen demands resilient and adaptable tools to match its vigorous pace. While impact printers have long been the stalwarts of back-of-house operations, modern advancements have made thermal printers equally indispensable. Engineered to endure the challenging kitchen environment, both types of printers ensure clear, quick order communication.

Thermal printers, with their specific features like splash resistance and insect-proof design, alongside traditional impact printers, which use bond paper known for its durability under heat and humidity, collectively offer comprehensive solutions that cater to the diverse needs of professional kitchens, enhancing efficiency and reducing order preparation errors.

Impact Printers: The Backbone of Kitchen Printing

Impact printers stand as the traditional choice for kitchens, where the physical impact of a printhead against an ink ribbon ensures orders are printed in a durable, dual-color format. Using bond paper, these printers produce orders that can withstand the harsh heat and humidity conditions in busy kitchens. Also, bond paper is typically multi-ply, a favorite in the industry, providing a practical solution for orders shared across multiple stations.

The distinct advantage of using two colors—black for the main order and red for modifiers—alongside the audible printout delivery on 2-ply bond paper makes impact printers invaluable for maintaining clear communication with kitchen staff. It all helps to minimize preparation errors, ensuring coordinated efforts and flawless dish preparation.

Thermal Printers: Embrace the Modern Kitchen

Thermal printers, with their advanced features tailored for modern professional kitchens, offer a compelling alternative to impact printers. These printers thrive in environments where direct heat and grease are minimized, providing high-quality printouts without the need for ink or ribbons. Attributes such as splash resistance, warning buzzers for incoming orders, and an insect-proof design make thermal printers irreplaceable in today’s kitchen setups.

As for having multiple tickets for the same order, thermal printers can print back-to-back copies of the same order at a rapid pace. This guarantees that every workstation receives its required orders for timely food preparation. In fact, many modern kitchens equip each station with a thermal printer, streamlining the entire process to ensure appetizers precede entrees and orders are sent out just as guests expect.

Coupled with electronic kitchen display systems (KDS), thermal printers integrate seamlessly into digital workflows, offering a cleaner, more efficient alternative to traditional printing methods and supporting the dynamic nature of back-of-house operations.

Here are Star’s recommendations for kitchen and back-of-house printers:

SP742 Impact Printer

The SP742 Impact Printer from Star Micronics offers a durable, efficient solution for kitchens, combining high-speed, two-color printing with seamless CloudPRNT and Bluetooth integration for streamlined online order processing.

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mC-Print3 Thermal Printer

The mC-Print3 stands out as a versatile and sleek POS receipt printer, ideal for both front- and back-of-house environments that are heat controlled. Thanks to its compact size, splash-proof design, and robust connectivity options, like CloudPRNT Next and enhanced Bluetooth, this future-proof printer is adaptable to any POS system changes.

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POS Receipt Printers for Front-of-House Excellence

In the front-of-house areas of restaurants, the selection of a POS receipt printer is crucial to creating lasting impressions and facilitating quick transactions. Thermal printers stand out as the preferred choice, offering rapid, high-quality printouts essential for fast-paced service environments. Equipped with features like wireless connectivity and cloud-based printing, these printers integrate seamlessly with various POS systems, catering to the evolving demands of restaurant operations.

The design of front-of-house printers plays a significant role in maintaining the aesthetic and functional harmony of restaurant settings. Thermal printers boast a sleek, compact design that minimizes space usage and operates quietly, preventing disruption in bustling dining areas.

Furthermore, these printers deliver exceptional resolution, enabling the production of detailed receipts, branded coupons, and promotional materials. This capability not only meets the essential requirement for clarity in customer receipts but also contributes to enhancing the dining experience and building customer loyalty through personalized touches.

Build Custom Receipts, Labels, and Promos

mC-Print3 Thermal Printer

The Star Micronics mC-Print3 wins again. This compact and versatile 3-inch thermal printer excels in both front- and back-of-house settings. Its splash-proof design and multiple connectivity options, including CloudPRNT Next, make it an adaptable choice for any restaurant environment.

Find out about the mC-Print3 >

TSP143IV Thermal Printer

The TSP143IV series thermal printer offers a compact, future-proof solution with enhanced connectivity options like Android Open Accessory (AOA). It’s Cloud Ready for Star Cloud Services and has easy installation, ideal for modern mPOS or POS systems.

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TSP143III Thermal Printer

The TSP143III sets the standard for thermal receipt printing, offering versatile connectivity options, easy setup, and customization capabilities, making it an all-in-one solution for retail, hospitality, and cannabis sectors.

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mPOP® Multifunction System

The Star Micronics mPOP combines a cash drawer and printer into a sleek, hybrid POS solution. Now with direct iOS connectivity, supporting Windows and Android, it’s an ideal choice for versatile mPOS systems.

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Label Printers for Streamlined Order and Inventory Management

Accuracy and organization are paramount in a restaurant’s service, making label printing solutions invaluable. These printers facilitate the production of custom labels for food items, identifying special orders, allergy information, or takeout packages, thus ensuring correct order fulfillment.

Versatile label printers can handle a range of media types, from sticky labels for food packaging to die-cut labels for shelf labeling, enhancing the efficiency and accuracy of both kitchen and front-of-house operations.

Modern Labeling Solutions

TSP143IV SK Sticky Label Printer

The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.

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mC-Label3 Multimedia Label Printer

The Star Micronics mC-Label3 is a versatile multimedia label printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

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mC-Label2 Multimedia Label Printer

The mC-Label2 packs powerful features into a compact, front-loading design, including 300 dpi resolution, support for linerless, die-cut, receipt, and continuous media, and connectivity options like USB-C, LAN, WLAN, Bluetooth, and Apple MFi-certified pairing (X4 models only).

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POS Printers for Restaurant Success

The choice of printing solutions within a restaurant significantly influences operational efficiency, accuracy, and customer satisfaction. Integrating the right mix of back-of-house, front-of-house, and label printers into your restaurant’s operations can lead to smoother service, better food management, and an overall enhanced dining experience.

As technology evolves, staying informed about the latest printing solutions and how they can benefit your restaurant is essential for staying competitive and meeting the high expectations of today’s diners.

4 Restaurant Technology Challenges for the Next Decade

The wants and needs of the consumer are constantly evolving and changing. SMB restaurant owners can prepare for the shifts in the restaurant industry by deploying the right technology.

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Find Your Restaurant Printer Solution Today:

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Original article written by Brianna Moriarty and published September 6, 2018.

March 1, 2024
CloudPRNT: The Best Google Cloud Print Alternative
Are you a Google Cloud Print user? If so, you are probably aware that Google Cloud Print is no longer supported, as of January 1, 2021. Migrating to a new service sounds daunting but it doesn’t have to be. Read on to learn more about Google Cloud Print, its depreciation, and why Star Micronics’ CloudPRNT technology is an ideal Google Cloud Print alternative.

About Google Cloud Print

According to Wikipedia,

“Google Cloud Print is a Google service that lets users print from any Cloud Print-aware application (web, desktop, mobile) on any device in the network cloud to any printer with native support for connecting to cloud print services – without Google having to create and maintain printing subsystems for all the hardware combinations of client devices and printers, and without the users having to install device drivers to the client, but with documents being fully transmitted to Google. Since July 23, 2013 it also allows printing from any Windows application, if Google Cloud Printer is installed on the machine.

Google Cloud Print integrates with the mobile versions of Gmail and Google Docs, allowing users to print from their mobile devices. Google Cloud Print is listed as a printer option in the Print Preview page of Google’s Web browser, Google Chrome, in Chrome 16 and higher. Printers without built-in Cloud Print support, often referred to as ‘legacy’ or ‘classic’, are supported through a ‘Cloud Print Connector’ integrated with Google Chrome versions 9 and higher.”

The End of Google Cloud Print

In November 2019, Google officially announced that Google Cloud Print will no longer be supported starting on January 1, 2021. Why the change? Google has claimed that improvements in native Chrome OS printing, as well as a wide market of comparable print solutions has contributed to its decision to terminate Google Cloud Print.

Google recommends that all users find an alternative print solution and migrate print services prior to the end of the 2020 calendar year. To learn how to disable your Google Cloud Print services, please click here.

CloudPRNT as a Google Cloud Print Alternative

If you’re a software provider who uses, or is looking to use, Google Cloud Print with receipt printers, don’t worry; Star Micronics has an easy cloud printing solution (or replacement) for you. Star Micronics CloudPRNT technology is not just a Google Cloud Print alternative, but an even better solution.

About CloudPRNT

Quick to integrate. Easy to deploy. Scalable.

Star Micronics’ CloudPRNT is an innovative technology enabling users to print to Star printers directly through a cloud service. The CloudPRNT printer retrieves and prints orders and data from any web-based point of sale (POS) system integrating Star’s communication protocol.

CloudPRNT works with web-based applications to store and create print jobs, and communicate status with the printer. Cloud POS services post information using a JSON format, while the Star CloudPRNT printer pulls this information on a defined interval. CloudPRNT is built on the solution provider/ISV’s server, in the preferred language and architecture.

Star’s CloudPRNT technology provides benefits to businesses of all types by eliminating the need for an extra tablet to send information to the printer. Instead, the web-based POS is able to communicate directly with the printer. As an added benefit, businessowners and service providers do not need to maintain an SSL certificate for the CloudPRNT printers since they communicate with the server as a client.

By adopting web-based POS systems, organizations can embrace the latest technology, boost efficiency, and more. Using CloudPRNT, cloud-based POS systems have a new and easier solution to offer businesses, allowing them to seamlessly integrate online transactions into their operations.

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Key Features

CloudPRNT printer communicates directly with the server

The server can control peripherals connected to the printer (e.g. cash drawer, scanner, digital display, buzzer/sounder)

Multi-interface supporting POS (native) and web-based POS systems (cloud)

Hosted by the solution provider/ISV – can be built in desired language/ architecture

Suitable for any business using web-based applications

Labels

Orders

Receipts

Ticket

Scheduling

And more

CloudPRNT Compatible Printers

CloudPRNT is compatible with a variety of Star Micronics printers, including 2” and 3” thermal receipt printers, thermal label printers, impact kitchen printers, and 4” wide-format thermal printers.

mC-Print3

3” thermal receipt printer
Bluetooth, USB, Lightning, LAN
IPX2 splash-proof design
Peripheral device connectivity
Fast charge and communication via USC-C® power delivery port
SteadyLAN® technology

mC-Print2

2” thermal receipt printer
Bluetooth, USB, Lightning, LAN
Sleek, compact, connected
Easy setup
Guillotine auto-cutter
SteadyLAN® technology

TSP654II

3” thermal receipt printer
Swappable interfaces: serial, parallel, USB, LAN
High reliability and performance
High-speed printing of 60 receipts per minute (300mm/s)
External power supply included
Compatible with PromoPRNT

TSP654IISK

Repositionable, liner-free thermal label solution
Improves order accuracy up to 99%
Liner-free yields 60% more labels/roll than diecut
80mm and 58mm paper support
High reliability and performance at a low cost
Optional vertical stand

SP742

Reliable kitchen printer
Apple MFi Certified Bluetooth, serial, parallel, USB, LAN
Internal power supply
High-speed throughput: 13 receipts/tickets per minute
“Drop-In and Print” paper loading
All accessories included (except cable)

TSP743II

3” receipt and label printer
Apple MFi Certified Bluetooth, serial, parallel, USB, LAN
Up to 0.15mm paper thickness
Black mark label support
Rear paper feed
Vertically mountable

TSP847II

4” wide-format thermal printer
Apple MFi Certified Bluetooth, serial, parallel, USB, LAN
Ultra high speed: 37 receipts per minute (180mm/sec)
Wide paper format: 4.4” (112mm)
“Drop-In and Print” paper loading
Barcode capabilities

CloudPRNT: Ideal for Online Ordering

Interesting in CloudPRNT as a Google Cloud Print Alternative?

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September 17, 2020