Tag: QSR & Fast Casual

QSR Delivery Done Right: How POS Scales & Labeling Tech Improve Accuracy
In this episode of the Rising Stars Podcast, “QSR Delivery Done Right: Labeling, Scales & a Big Thank You from Kate,” host Kate Orara explores how restaurants are improving QSR delivery accuracy with connected POS scales and advanced labeling solutions.

From sticky linerless labels on takeout bags to precision bag weighing for double-checking orders, Kate breaks down how the right tools can streamline QSR delivery operations and reduce costly mistakes. She also spotlights the power of using a single multifunction printer—like the Star Micronics mC-Label3—to handle everything from receipts to individual item labeling.

Listen to the New Episode Now

Perfecting QSR Delivery with the Right Tech

Order errors and packaging mix-ups can cost QSRs time, money, and loyal customers. In this episode, Kate shows how restaurants can solve those issues using scalable POS technology like connected scales and versatile labeling solutions. Whether you’re a franchise operator, ISV, or tech partner, these strategies can help your team boost QSR delivery accuracy, reduce waste, and simplify fulfillment from the kitchen to the customer.

Plus, Kate wraps up her time as host with a heartfelt thank you—and gives listeners a hint at what’s coming next.

Learn about Star’s advanced multimedia label printer, the mC-Label3 >

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Loving the podcast? Subscribe now, and let us know what you think by leaving a review!

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The Rising Stars Podcast

Immerse yourself in the world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of POS technology’s rapid pace.

In every episode, Kate Orara, Star Micronics’ Partner Development Manager, discusses emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

Want more industry news?

Explore the Star Blog

Episode Transcript

[Music]

Kate Orara: Hey there, retail tech enthusiasts! Welcome to the Rising Stars Podcast, your go-to for all things retail tech and point of sale. I’m Kate Orara, Partner Development Manager at Star Micronics, and I’m excited to guide you through this journey. Here, we dive into the latest innovations shaping the retail, hospitality, and cannabis industries. So whether you’re a techie or a business owner, this is your backstage pass to insider knowledge. Join me and the Star Micronics team as we innovate and rise together.

Welcome back to the Rising Stars Podcast, brought to you by Star Micronics. I’m Kate Orara, and before we dive into today’s exciting topic, I want to take a moment to express my gratitude. This is my final episode as your host of The Rising Stars Podcast, and it has truly been an incredible journey sharing industry insights with you all.

A huge thank you to Star Micronics for supporting me—I’ve truly enjoyed the chance to explore new technologies with channel friends and solo. I’ve never hosted a podcast before, and while I experienced some bumps, Star allowed me to find my way. I deeply appreciate the opportunity they gave me.

I also want to extend a heartfelt thank you to you, our dedicated listeners and viewers. Your feedback has helped guide me—from what you liked, didn’t like, and what you gained from the podcast. That insight has shaped my journey as host, and I’m so grateful.

While I may be signing off, the podcast isn’t going anywhere. Stay tuned for an exciting new format launching in the coming weeks!

Today, we’re talking about the power of POS scales and linerless labeling and how they’re transforming QSR (Quick Service Restaurant) delivery operations. Let’s dig in.

QSRs have changed dramatically over the past few years. While drive-thru and dine-in are still essential, delivery has skyrocketed. According to Mordor Intelligence, the global food delivery market is set to reach $1.37 trillion by 2029, growing at a 15.1% annual rate. That’s huge.

But as delivery grows, so does the challenge of ensuring order accuracy. Every QSR operator knows one of the biggest customer complaints is missing items—a burger left out, fries that never made it into the bag, or a forgotten drink. Let’s be honest: that kind of frustration can cost restaurants loyal customers and revenue.

Here’s a personal story—I went to a local restaurant for a pickup order. It wasn’t even for me, it was for my husband and kids. When I got home, some items were missing, including a salad. I had to go back to the restaurant, and when I did, I had to argue with the staff about whether I actually ordered the salad. It was extremely frustrating. I won’t be returning to that establishment again. (And yes, I left a Yelp review!)

So how can restaurants eliminate these kinds of errors and ensure every order is perfect?

Enter the point of sale scale.

These smart devices verify an order’s weight before it leaves the restaurant. Here’s how it works: each menu item has a predefined weight. When the order is packed, the scale checks the total weight. If something is missing, the system flags the discrepancy—before the bag even leaves the counter.

It’s the same concept as grocery store self-checkouts, where the system verifies the item based on weight. For QSRs, this simple but powerful tool reduces missing items and speeds up operations.

Now, order accuracy is just one part of the equation. What’s the next challenge? Order security.

No one wants to receive a delivery bag that looks tampered with. That’s where linerless labels come in. These tamper-proof, sticky labels seal delivery bags and give customers peace of mind that their food is safe, untouched, and fresh.

The benefits don’t stop there. Restaurants can print logos, promotions, or QR codes directly on the labels for added marketing impact. And unlike traditional labels, linerless labels eliminate waste from backing paper, making them a sustainable choice.

They also promote operational efficiency. Since linerless labels auto-cut to size, they streamline packaging, save time, and reduce material costs.

By combining POS scales with advanced labeling solutions, QSRs can:
- Ensure every item is accounted for before the order leaves the kitchen
- Protect food integrity with tamper-proof packaging
- Enhance branding and customer trust with professional, informative labels
- Reduce waste while boosting efficiency and sustainability
Star Micronics is leading the charge with cutting-edge solutions like the mG-T POS scales and the mC-Label3 multimedia printer, making accuracy and security seamless for QSR operators.

Well, that’s a wrap on today’s episode and my time as host of The Rising Stars Podcast. Once again, thank you so much to Star Micronics and to all of you who have tuned in, engaged, and shared your thoughts along the way.

While I may be signing off, this podcast is just getting started on a new chapter. Keep following, stay tuned, and get ready for exciting changes ahead.

Until next time, keep leading and innovating.

And that is a wrap for this episode of the Rising Stars Podcast. A huge thanks to our incredible listeners for tuning in and to our phenomenal guests for sharing their insights. Don’t forget to subscribe, rate, and leave a review. Your feedback fuels our journey to bring you the best in retail tech.

Stay connected with us on social media for updates and behind-the-scenes content. As you sign off, remember: the future of retail technology is in our hands, and together, we are shaping it. Keep innovating, keep rising, and until next time, this is Kate Orara signing off. Together, we rise.

[Music]
March 21, 2025
Avoid POS Downtime: Why Your Business Needs an Extended Warranty
In the latest episode of the Rising Stars Podcast, host Kate Orara is joined by Paul Leduc, CEO of Globe POS Systems, for an insightful discussion on the importance of extended warranties in the POS industry. In “Avoid POS Downtime: Why Your Business Needs an Extended Warranty,” Paul shares his expertise on how businesses can safeguard their POS investments and minimize costly disruptions.

Paul breaks down the most common hardware failures, the true cost of downtime, and how extended warranties help businesses stay operational while reducing unexpected repair expenses. He also discusses how Globe POS partners with Star Micronics to offer seamless warranty solutions that keep retail and hospitality businesses running smoothly.

Listen to the New Episode Now

The Business Benefits of POS Extended Warranties

From reducing downtime to ensuring long-term cost savings, this episode is packed with actionable advice for business owners, ISVs, and resellers looking to perfect their POS system reliability. Whether you run a small retail shop or a multi-location restaurant, Paul’s insights will help you understand how to make the smartest investment in POS hardware protection.
- Protect your business from costly repairs
- Maximize POS uptime and efficiency
- Gain peace of mind with long-term hardware coverage
Explore extended warranties from Star Micronics >

Explore All Episodes

Loving the podcast? Subscribe now, and let us know what you think by leaving a review!

Stay up-to-date on all things Star, don’t forget to follow us on X, LinkedIn, Facebook, Instagram, and YouTube.

Podcast Playlist on YouTube

The Rising Stars Podcast

Immerse yourself in the world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of POS technology’s rapid pace.

In every episode, Kate Orara, Star Micronics’ Partner Development Manager, discusses emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

Want more industry news?

Explore the Star Blog

Episode Transcript:

[Music]

Kate Orara: Hey there, retail tech enthusiasts! Welcome to the Rising Stars Podcast, your go-to for all things retail tech and point of sale. I’m Kate Orara, Partner Development Manager at Star Micronics, and I’m excited to guide you through this journey. Here, we dive into the latest innovations shaping the retail, hospitality, and cannabis industries. So whether you’re a techie or a business owner, this is your backstage pass to insider knowledge. Join me and the Star Micronics team as we innovate and rise together.

Welcome back to another episode of Rising Stars Podcast! I’m your host, Kate Orara, and I’m really excited for today’s discussion. I have a good friend and industry partner with me—Paul Leduc, CEO of Globe POS. Paul, how are you?

Paul Leduc: I’m great! How are you? Nice to see you again.

Kate Orara: Good to see you too! I’m super excited for today’s conversation. We had a call a couple of weeks ago that really inspired this topic, and I knew we had to bring it to the podcast. We’re talking about something near and dear to my heart—extended service warranties. I have experience in the services industry, working in warranty and non-warranty repair, so I know firsthand how important this topic is.

But before we dive in, I’d love for you to introduce yourself to our listeners. Tell us a little about your experience in the channel and about Globe POS.

Paul Leduc: Sure! I’ve been in the industry for a long time. I started in a software company as a dealer rep across North America, working with a variety of VARs of different sizes and focuses. Before that, I owned a grocery store, so I understand the retail environment firsthand. Over the years, I worked with different dealerships across different states and provinces. About 15 years ago, I decided to acquire Globe POS Systems because I wanted something stable and closer to home while staying active in the industry.

To stay connected, I’ve remained involved in the RSPA (Retail Solutions Providers Association), serving on the board and keeping my ears on the ground for industry trends. I love engaging with resellers and partners and providing assistance wherever I can.

Kate Orara: That’s great! Yes, we both have been involved with RSPA, and it’s such a fantastic organization. If any listeners have questions about RSPA, Paul and I are happy to help!

Now, let’s dive into today’s topic: extended warranties. Our conversation a few weeks ago was about how Globe POS successfully incorporates extended warranties into its overall solution and how that has helped your business. To start, what inspired Globe POS to offer extended warranties on point-of-sale hardware, and how does this address common customer pain points?

Paul Leduc: Years ago, manufacturers didn’t always offer extended warranties, and as a smaller VAR, that posed challenges. We wanted to grow beyond our immediate region while still offering high-level service, but the logistics were difficult. I remember flying out on a Sunday night to replace a hard drive for a customer, which was expensive and time-consuming.

Without extended warranties, service and replacement costs could quickly add up for both us and our customers. It became clear that offering extended service plans was the best way to provide cost-effective, scalable support. When manufacturers started offering warranty add-ons more actively about eight years ago, we fully embraced it. Now, we can ensure that even customers in remote locations get the same level of service and peace of mind.

Kate Orara: That makes so much sense. Having a warranty in place removes a lot of uncertainty for customers and prevents unexpected expenses.

What are some of the key benefits for merchants who opt for extended warranties on their POS hardware? How do these warranties contribute to overall business continuity and cost savings?

Paul Leduc: Beyond peace of mind, the cost savings are significant. One repair on a critical component like a scanner or cash drawer can be costly. Having a warranty means that rather than paying for an expensive repair or replacement, businesses are covered.

Another benefit is faster service. If a business encounters an issue, they have a dedicated support line to troubleshoot first. Many times, it’s a simple fix—like pressing a reset button—but without support, the customer might have sent the unit in for repair, leading to unnecessary downtime.

Extended warranties also ensure that businesses stay operational. If a POS terminal goes down, sales stop, and that’s lost revenue. For industries like hospitality and restaurants, where peak hours are critical, having warranty-backed support can mean the difference between minimal disruption and a full-blown crisis.

Kate Orara: Absolutely! When I worked in services, restaurants would call us in a panic if their systems went down during the dinner rush. Having that warranty-backed support helped them get back up and running quickly.

What are some of the most common POS hardware failures, and how do extended warranties help mitigate these challenges?

Paul Leduc: It really depends on the environment. In restaurants, touchscreens take a lot of wear and tear—grease, spills, and heavy use can lead to dead zones or calibration issues. In retail, the biggest issues tend to be scanners, cash drawers, and occasionally printers.

Having an extended warranty means businesses don’t have to worry about costly repairs. If a scanner is dropped or a cord is damaged, they can quickly get a replacement without extra expenses. It ensures minimal downtime and maintains business continuity.

Kate Orara: That makes sense. Now, let’s talk about how extended warranties work with Star Micronics printers and other hardware. What should businesses know about coverage, response times, and maintenance support?

Paul Leduc: Star Micronics is one of the easiest manufacturers to work with when it comes to extended warranties. The process is simple—when we sell a new printer, we can add the warranty with just a quick call. No complicated paperwork.

If an issue arises, Star provides advanced exchange services. They’ll ship a replacement printer, and the customer just sends the faulty one back. Most issues, however, are solved over the phone. Instead of directing us to a knowledge base, Star’s team actually helps troubleshoot in real time, which saves a lot of frustration.

Kate Orara: That hands-on support is invaluable. As technology continues to evolve, how do you see the role of extended warranties changing in the POS industry?

Paul Leduc: While POS hardware itself is fairly stable, extended warranties will become even more important as businesses rely more on these devices. Many businesses keep their hardware for five to ten years, so offering a long-term warranty makes sense.

The future changes in POS are happening more on the software side with AI and advanced analytics, but hardware remains the foundation of operations. Ensuring longevity and reliability through extended warranties will always be a smart investment.

Kate Orara: Absolutely! Before we wrap up, here’s a curveball question I ask all my guests: If you could change one thing about the channel today, what would it be and why?

Paul Leduc: I’d like to see more manufacturers commit fully to either channel sales or direct sales, rather than doing both. The channel has proven its value, and companies that truly invest in it see long-term success. While some direct sales efforts still exist, I think the channel is in a better position today than it was a decade ago.

Kate Orara: That’s a great perspective. Thank you so much for joining me today, Paul! How can listeners reach out to you if they want to learn more about Globe POS?

Paul Leduc: You can visit our website at globpos.ca for more information.

Kate Orara: Perfect! Thank you again, Paul. I really appreciate your time and insights.

And that’s a wrap for this episode of the Rising Stars Podcast! A huge thanks to our listeners for tuning in. Don’t forget to subscribe, rate, and leave a review—your feedback fuels our journey to bring you the best in retail tech. Stay connected with us on social media for updates and behind-the-scenes content.

As we sign off, remember: the future of retail technology is in our hands, and together, we are shaping it. Keep innovating, keep rising, and until next time, this is Kate Orara signing off. Together, we rise.

[Music]
March 7, 2025
The Answers You Need to Make an Informed Decision About Cloud POS Services
With the rise of the Internet of Things (IoT), artificial intelligence (AI), and other advanced technologies, cloud services adoption is becoming increasingly common. Gartner reports that public cloud services spending will grow to $723.4 billion in 2025, up from $595.7 billion last year.

Cloud services benefit different industries in various ways, particularly for cloud point of sale (POS) services. For retailers and restaurateurs, cloud POS services enable managing POS devices and peripherals remotely. Managers can monitor devices to ensure they’re online and operating properly. They may also be able to run diagnostics remotely to address maintenance issues that might be brewing. A cloud POS enables a proactive approach that maximizes uptime rather than reacting when a printer or other device stops working.

Cloud POS services can also make data and tools available to employees across an organization, saving time and ensuring brand consistency.

Cloud Printing with CloudPRNT Next

So, What’s Holding You Back from Using Cloud POS Services?

Even though cloud solutions offer retailers and restaurateurs numerous benefits, it’s common for business leaders to have some concerns. Getting the facts will help you understand how cloud solutions work and the safeguards that are in place so you can move forward confidently. Some of the most important facts you need to know about cloud POS services are:

Cloud POS Services Are Secure

While news of cyberattacks has become common, using cloud POS services doesn’t necessarily increase your risk. Cloud service providers invest heavily in securing their offerings and keeping up with changes in the threat landscape.

In most cases, the security measures the vendor has in place far exceed anything a single retailer or restaurateur could establish. By partnering with a trusted vendor, you can be confident that your data and your business are safeguarded by robust security measures.

Your Data Is Private

Cloud POS services providers are careful to keep each customer’s data private. No other customers have access to your data; they can’t see the label templates you have built or access digital receipts you store to make returns more convenient for your customers. The only people who can access your data are your employees who use the right login credentials.

You Can Work Offline

While accessing your data in the cloud requires a network connection, this doesn’t mean you can’t work when you’re offline. Cloud POS services often provide a way to establish a “hybrid” system where information is stored locally. This allows your employees to access it during network outages and sync when the connection is restored. Cloud service providers ensure that your workflows remain uninterrupted.

Star Micronics mC-Label3 and TSP143IV SK label printers support CloudPRNT Next for fast cloud printing.

You Can Afford Them

Cost is always a consideration, but with cloud POS services, it’s important to think in terms of total cost of ownership (TCO). You don’t need the same amount of infrastructure on-site to do the same things that a cloud solution does. You use the provider’s resources, not your own servers, for things like data storage, backup, and data security.

When you consider all costs and all cost savings, including gains in operational efficiency, cloud services are generally more cost-effective than on-premises solutions. Furthermore, when it comes to Star Micronics Cloud Services, they’re included at no additional cost with our cloud-ready printers.

They’re Easy to Use

A major concern among business leaders is that cloud POS services may be too challenging for their employees to use. However, a quick demo will demonstrate how easy using cloud services can be. For instance, Star’s PromoPRNT allows you to add promotions to receipts, providing you with a new—and effective—customer engagement tool. You can easily create promotions from templates and manage them from any connected device. For your employees, adding marketing messages to receipts is effortless.

What Is CloudPRNT Next?

If you’re exploring cloud POS options, it’s worth getting familiar with CloudPRNT Next—Star Micronics’ next-generation remote printing technology.

Built on the MQTT protocol, CloudPRNT Next offers faster, more secure, and more scalable communication between cloud applications and printers. Whether you’re printing receipts, orders, labels, or tickets, CloudPRNT Next gives developers and operators the power to:
- Print directly from web apps—no middleware or local server required
- Receive real-time feedback from the printer (status, errors, confirmations)
- Scale easily across locations and devices
- Support complex workflows like multi-item labeling or off-premise fulfillment
It’s the ideal solution for ISVs, enterprise foodservice operators, and QSRs looking to streamline remote order fulfillment without sacrificing control or reliability.

What’s Your Next Move?

Once you have a clear understanding of the pros and cons of cloud POS services, you can make an informed decision about their value for your organization. You likely have more questions about how a cloud POS will operate within your organization and the benefits it will provide. The Star Micronics team is here to answer your questions and assist you in selecting the best cloud-ready solution for your company. Contact us today.

Conquering Omnichannel Order Management with Cloud-Based Technology Solutions

Consumers have spoken! The future of retail and hospitality is omnichannel, cloud-based, and connected. Is your business prepared?

Find Out Now

Ready to boost your cloud printing capabilities?

Contact Star Now
February 28, 2025
Why Businesses Are Moving to Cloud-Based POS – And Why You Should Too
In this episode of the Rising Stars Podcast, “Why Businesses Are Moving to Cloud-Based POS – And Why You Should Too,” host Kate Orara explores the growing shift toward cloud-based POS solutions and why businesses are making the transition. Drawing from her expertise as Star Micronics’ Partner Development Manager, Kate highlights how VARs, ISVs, and business owners can leverage cloud POS technology to drive efficiency, lower costs, and keep their operations competitive.

This episode provides valuable insights into the benefits of cloud POS, including real-time data access, scalability, security enhancements, and lower total cost of ownership (TCO)—helping businesses stay competitive in an evolving digital landscape.

Listen to the New Episode Now

Future-Proofing with Cloud POS

The transition to cloud-based POS is reshaping the way businesses manage operations, customer interactions, and multi-location growth. Kate discusses key advantages such as automatic software updates, reduced IT maintenance, and enhanced data security. She also addresses common concerns, including offline functionality, PCI compliance, and data ownership, ensuring businesses understand how to navigate the shift with confidence.

This episode is a must-listen for anyone looking to optimize their POS strategy. Whether you’re a QSR, retail chain, or enterprise business, embracing cloud technology can unlock new efficiencies and set the stage for continued success.

Have you heard of Star’s CloudPRNT Next? Find out more about the next level of cloud printing here >

Explore All Episodes

Loving the podcast? Subscribe now, and let us know what you think by leaving a review!

Stay up-to-date on all things Star, don’t forget to follow us on X, LinkedIn, Facebook, Instagram, and YouTube.

Podcast Playlist on YouTube

The Rising Stars Podcast

Immerse yourself in the world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of POS technology’s rapid pace.

In every episode, Kate Orara, Star Micronics’ Partner Development Manager, discusses emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

Want more industry news?

Explore the Star Blog

Episode Transcript

[Music]

Kate Orara: Hey there, retail tech enthusiasts! Welcome to the Rising Stars Podcast, your go-to for all things retail tech and point of sale. I’m Kate Orara, Partner Development Manager at Star Micronics, and I’m excited to guide you through this journey. Here, we dive into the latest innovations shaping the retail, hospitality, and cannabis industries. So whether you’re a techie or a business owner, this is your backstage pass to insider knowledge. Join me and the Star Micronics team as we innovate and rise together.

Today, we’re diving into an exciting topic that’s all about modernizing the way we do business—the move to cloud-based point-of-sale (POS) systems. Whether you’re a reseller or an independent software vendor (ISV), helping your end users understand the value of moving their POS to the cloud can be a game-changer, not just for their business but for yours too. So, let’s unpack this topic with an upbeat, practical lens.

Accessibility and Flexibility

Here’s the deal: cloud-based POS systems act like the ultimate remote control for business operations. With just an internet connection, business owners can manage sales, track inventory, and even oversee employee performance—no matter where they are.

Think about it: a business owner could be at the beach (lucky them!) or visiting another store location, and they can still pull up real-time sales data on their smartphone or tablet. It’s like having their entire business in their back pocket. That level of flexibility isn’t just a perk—it’s a necessity in today’s fast-paced retail world.

For resellers and ISVs, this is a golden selling point. You’re not just pitching software; you’re offering freedom and control.

Operational Efficiency

Cloud-based systems simplify many day-to-day processes, making them incredibly efficient for end users. Here’s an example: instead of manually updating inventory across multiple stores or platforms, a cloud system updates everything in real time. One click, and boom—inventory is synced. No spreadsheets, no guesswork, no headaches.

What about software updates? Traditional POS systems often require manual updates, leading to downtime. With the cloud, updates happen automatically behind the scenes, ensuring no disruption to business operations. It’s seamless.

As a reseller or ISV, you can confidently position cloud-based systems as tools that make life easier for end users. When businesses operate more efficiently, they grow faster, and that success reflects back on you as a trusted advisor.

Packaging the Benefits for Customers

So, how do you package these benefits into a compelling message for your customers? Here’s the win-win scenario you can paint for the business owner: Moving to a cloud-based POS means they gain freedom, speed, and peace of mind. For you, the reseller or ISV, it’s an opportunity to build deeper relationships, drive recurring revenue through subscriptions, and help your customers stay ahead of the curve.

This isn’t just about selling technology; it’s about being a partner in growth.

When Cloud-Based POS Might Not Be Ideal

Now, before we wrap up, let’s address a common question: Are there businesses where a cloud-based POS might not be the ideal solution? The short answer: yes. While cloud-based systems offer significant benefits, they’re not a one-size-fits-all solution.

Here are a few scenarios where they may not be the best fit:
- Businesses in areas with unreliable internet: While many systems offer offline modes, consistent connectivity is essential to fully leverage the benefits of the cloud. In such cases, a hybrid system or a traditional locally hosted POS might be a better choice.
- Specialized software or hardware requirements: Certain manufacturing businesses or highly specialized retail environments may use equipment or workflows that require older, on-premise systems.
- Small businesses with minimal transactions: While cloud-based POS systems often have a lower total cost of ownership, very small businesses with extremely low transaction volumes may find subscription costs unnecessary compared to basic cash registers or standalone systems.
As resellers and ISVs, your role is to guide end users toward the best solution for their unique situation. Ask thoughtful questions about their infrastructure, location, and operational needs. If a cloud-based system isn’t right for them, they’ll appreciate your honesty, and that trust can lead to future opportunities.

Final Thoughts

To wrap things up, remember: cloud-based POS systems bring tremendous value, but they’re not the answer for every business. Knowing when and why to recommend or not recommend them is what will set you apart as a trusted advisor.

Thank you for tuning in to this episode of the Rising Stars Podcast! If you found today’s discussion valuable, share it with a colleague or post it on your socials. Let’s keep these conversations going! And if you’ve got more questions about cloud-based POS, reach out to me or the team at Star. I’d love to hear from you.

Until next time, stay inspired, stay innovative, and keep reaching for the stars.

And that is a wrap for this episode of the Rising Stars Podcast! A huge thanks to our incredible listeners for tuning in. Don’t forget to subscribe, rate, and leave a review. Your feedback fuels our journey to bring you the best in retail tech. Stay connected with us on social media for updates and behind-the-scenes content.

As you sign off, remember: the future of retail technology is in our hands, and together, we are shaping it. Keep innovating, keep rising, and until next time, this is Kate Orara signing off. Together, we rise.

[Music]
February 21, 2025
Star Micronics Unveils Cutting-Edge Receipt and Removable Linerless Label Printers
Two innovative models, the TSP143IV X4 and TSP143IV SK X4 receipt and linerless label printers, redefine printing for modern retail and hospitality environments.

Somerset, NJ – January 10, 2025 – Star Micronics, a global leader in point-of-sale (POS), labeling, and customer engagement technology, is excited to announce the launch of two groundbreaking printing solutions: the TSP143IV X4 receipt printer and the TSP143IV SK X4 removable linerless label printer. Designed to meet the demands of today’s businesses, these printers deliver exceptional performance and advanced connectivity, all in an eco-conscious package. Star Micronics once again sets a new standard for POS printing.

TSP143IV X4: Advanced Connectivity Meets High-Speed Printing

The TSP143IV X4 offers future-proof versatility with four connectivity options—USB, LAN, WLAN, and Bluetooth—ensuring seamless compatibility with iOS, Android, and Windows devices. With CloudPRNT Next technology utilizing the MQTT protocol, the TSP143IV X4 enables faster, more reliable cloud-based printing, making it ideal for businesses managing remote print operations across multiple locations.

This compact printer supports high-speed printing of up to 250mm/s, a built-in guillotine auto-cutter, and 20W of USB-C power and data transfer for iOS, Android, and Windows devices. Plus, Wi-Fi setup has never been easier with the Star Quick Setup Utility app or via QR code. The TSP143IV X4 also embraces sustainability, featuring EnergyStar certification, which ensures it operates with energy efficiency, reducing power consumption and environmental impact while lowering operational costs for businesses. These printers include eco-friendly packaging with a 30% smaller box size and near-zero plastic wrapping to reduce environmental impact.

Discover the TSP143IV X4

TSP143IV SK X4: Smart Labeling for High-Demand Workflows

The TSP143IV SK X4 builds on Star’s reputation for innovation with its removable linerless sticky label printing capabilities, designed for industries like food service, delivery, takeout, and laundry. This model simplifies operations by producing repositionable sticky labels that adhere without residue, ensuring order accuracy and streamlined workflows.

The TSP143IV SK X4 also features four connectivity interfaces, a simplified Wi-Fi setup, and high-speed printing at 180mm/s with an auto-cutter. Like its sibling model, the SK X4 prioritizes sustainability with EnergyStar certification and is nearly 100% recyclable. Its reduced packaging minimizes material waste and CO2 emissions during transport.

Explore the TSP143IV SK X4

Innovative Features Across Both Printer Models

Both the TSP143IV X4 and TSP143IV SK X4 share several cutting-edge features:
- CloudPRNT Next with the MQTT protocol for faster, more reliable cloud communication.
- User-friendly Wi-Fi setup using Star Quick Setup Utility or via QR code.
- Compact, modern design with a built-in power supply for space efficiency.
- EnergyStar certified with eco-conscious packaging to support sustainable business practices.
“Retail and hospitality businesses require solutions that are not only efficient and reliable but also adaptable to their rapidly changing needs. The TSP143IV X4 and TSP143IV SK X4 embody Star’s commitment to innovation and sustainability, empowering businesses to improve efficiency while reducing their environmental footprint and boosting their bottom line.”

Christophe Naasz, Global Director of Business Development at Star Micronics

To learn more about these new printers and how they can revolutionize your POS and labeling processes, visit starmicronics.com or contact sales@starmicronics.com.

Experience the future of POS technology at NRF 2025! Star Micronics will showcase these models and more at Booth 5757, January 12–14, 2025, at the Javits Convention Center in New York City.

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Rising Stars Podcast

Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, X, Instagram, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Trilone

Star Micronics America, Inc.

ctrilone@starmicronics.com

848-216-3318
January 10, 2025
Star Micronics Introduces the CD5 Max Series: High-Cash Volume Cash Drawers
Four versatile cash drawer models cater to diverse, high-cash volume retail and hospitality environments, combining durability, security, and sleek design.

Somerset, NJ – January 2, 2025 – Star Micronics, a global leader in point-of-sale (POS) technology, is proud to announce the launch of the CD5 Max Series, the next generation of high-performance cash drawers. Designed to meet the demands of modern retail and hospitality operations, the CD5-1316, CD5-1617, CD5-1817, and CD5-1918 models deliver unmatched durability, security, and connectivity options. The new CD5-1918 model is well-equipped for high-cash volume, enterprise-level environments—a new addition to Star’s already innovative cash management portfolio.

Each model in the CD5 Max Series is tailored to accommodate high-cash businesses of all sizes, from compact retail environments to enterprise-level operations. With features like all-steel construction, multiple interface options, and thoughtfully designed layouts, the CD5 Max Series sets a new benchmark for reliable cash management.

Key Features of the CD5 Max Series include:
- Robust All-Steel Construction: Built for long-lasting durability in demanding, high-cash volume environments.
- Versatile Connectivity Options: Models are available with DK and dual DK/USB interfaces for seamless POS connectivity.
- Innovative Designs for Every Need: From the ultra-compact CD5-1316 to the enterprise-ready CD5-1918, there’s a size for every operation.
- Enhanced Security: Features like dual-locking mechanisms and under-till compartments for coin storage on select models.
- Sleek Finishes: Available in glossy black with or without a stainless-steel front to suit any professional setting.
Cash Drawer Model Highlights:
- CD5-1316: The smallest heavy-duty cash drawer in the lineup, ideal for space-sensitive setups, like mPOS and select hospitality environments.
- CD5-1617: A compact 16-inch design with one media slot, perfect for small to medium retailers.
- CD5-1817: An 18-inch heavy-duty model with a stainless-steel front for high-volume transactions, including grocery and dispensary environments.
- CD5-1918: A 19-inch cash drawer with enterprise-level durability, three media slots, and dual-locking mechanisms for added security.
The CD5 Max Series offers a range of sizes and features to accommodate diverse retail and hospitality needs. From space-saving designs to heavy-duty models for high-cash environments, each drawer is engineered to deliver reliability and efficiency. Select models also support dual interfaces, allowing ISVs and VARs to simplify inventory by stocking one versatile cash drawer for multiple configurations.

“Star Micronics has always focused on providing cutting-edge solutions that meet the evolving needs of our customers. The CD5 Max Series reflects our commitment to quality, durability, and innovation in cash management.”

Bill Shuff, Product Manager at Star Micronics

To learn more about the CD5 Max Series, visit https://starmicronics.com.

Love industry news? Explore our podcast:

Rising Stars Podcast

Star Micronics, a world leader in point-of-sale (POS), has designated a portfolio of printing, secure cash management, self-service, and customer engagement solutions for any retail or hospitality establishment. Embracing the mPOS wave, Star’s SDKs allow developers to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts, labels, Chit, and tickets. Star Micronics is always leading and always innovating, creating cloud-based printing solutions, including CloudPRNT Next and Star Cloud Services, with AOA support and MFi connectivity. Star also has a wealth of peripherals, including 2D barcode scanners, scales, tablet display stands, and more. Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Dorner

Star Micronics America, Inc.

cdorner@starmicronics.com

848-216-3318
January 2, 2025
10 Top Uses of Restaurant Barcode Scanners to Dominate Efficiency
Success in the highly competitive restaurant industry requires more than just providing great food and service. It involves embracing technology to modernize your processes and create a more engaging customer experience. One technology that has become essential is barcode scanners. As part of a comprehensive point of sale (POS) solution, barcode scanners can reform restaurant operations for the better, from menus and ordering to inventory and labor management.

Explore Star’s Barcode Scanners

Types of Barcodes and Barcode Scanners

There are a few different types of barcodes and scanners. One-dimensional (1D) barcodes or universal product code (UPC)-style barcodes consist of vertical black and white lines of varying width and are read using a laser scanner. Two-dimensional (2D) barcodes or quick response (QR) codes are square, pixelated codes that require camera-operated scanners to be read. Both types encode product information in a compact form that a machine can read.

Barcode scanners are wired or wireless handheld devices or desktop/presentation scanners. Codes can also be read by a smartphone camera. A 2D code holds more information than a 1D code, and a 2D scanner can read 1D and QR codes, whereas a 1D scanner reads only 1D barcodes.

The type of barcode scanner that best suits your restaurant depends on how you plan to use this technology. Here are the top ten uses for barcode scanners in restaurants:

1. Streamlined Menus and Order Processing

One of the most prevalent uses of QR codes in restaurants is providing digital menus. Customers can use their phones to scan a code from a table tent, poster, or placemat to access the menu and even place their orders. They can access detailed item descriptions, including nutritional and ingredient information, without needing to touch publicly-handled print menus.

Placing orders this way reduces errors, enhances accuracy, and improves kitchen communication and overall efficiency. All of these benefits increase customer satisfaction.

2. Food Safety and Allergen Management

The increased menu information available to customers through barcode scanning often includes allergen alerts. Barcode labels on ingredients can also be scanned in the kitchen to ensure compliance with food safety regulations. Both uses boost customer trust and confidence in the restaurant’s offerings.

3. Tableside Service and Mobile Ordering

Implementing QR codes and barcode scanners in handheld devices can enhance tableside service and guest experiences. They can enable not only tableside and mobile ordering but also payment processing. Diners can start a tab and order as they like. Then, instead of waiting for the check to take their payment, customers can enjoy expedited, contactless checkout.

Discover Portable Printers from Star

4. Age Verification

If your restaurant serves alcohol, you know the importance of age verification. Barcode scanners are essential in checking IDs. Using scanners for this purpose will:
- Reduce human errors and eliminate fraud;
- Help you stay up to date with compliance monitoring;
- Enhance safety and your brand’s reputation.
5. Inventory Management

Another primary use for incorporating barcode scanners with your restaurant POS system is automated inventory management. Automating your inventory system is far more efficient and accurate than manual methods.

Barcode scanners can quickly read pantry shelf labels and monitor ingredient usage, sending the information back to the inventory management software. This helps to minimize food waste, optimize stock levels, and simplify restocking procedures.

6. Vendor and Supplier Management

Using barcode scanning for inventory management also streamlines communication with vendors and suppliers. It can help you place reorders, track deliveries, and check incoming inventory. In addition, it can ensure consistency in product quality and pricing.

7. Loyalty Programs and Customer Engagement

There are several advantages to using barcode scanners in your customer engagement strategies. QR codes and mobile apps can make it easy for diners to join your loyalty program, check their point balances, and redeem rewards, raising their satisfaction and rate of return visits.

The data gleaned from this usage can help you track customer preferences and behaviors and create personalized promotions and bonuses. You can also use QR codes to direct patrons to your social media accounts for further engagement.

From the Blog: Why Food Packaging Labels are Essential to Online Order Fulfillment

Consumers are sold on the convenience of food delivery. Statista reports that online food delivery orders worldwide are projected to reach $1.22 trillion in 2024 and will continue to grow…

Read the Blog Now

8. Staff Attendance and Time Tracking

Another use for restaurant barcode scanners is labor management. Barcode-based time clock systems for employees offer advantages, including reducing errors, simplifying payroll management, and monitoring staff efficiency and productivity.

9. Reporting and Analytics

Restaurant barcode scanners improve reporting and analytics. Utilizing barcode data from the previously discussed uses provides the business insights you need to make informed decisions about your operations and workflow. For example, identifying popular menu items and trends through customer and inventory data leads to menu optimization, ultimately cutting costs.

10. Automated Accounting Processes

Using barcode scanners paired with your accounting system streamlines financial management by automating transactions, expense tracking, and reconciliation. This reduces manual entry errors and significantly improves financial visibility, making it easier to track income, manage costs, and maintain accurate records for tax and reporting purposes.

The Ultimate Guide to Barcode Scanner Types and Applications

Reviewing this will ensure you make informed decisions when deciding what barcode scanner to buy for your business’s success.

Find Out Now

Embrace Restaurant Technology and Stay Ahead of the Curve

Barcode scanners have already become “must-have” restaurant equipment, and the technology will continue innovating. Advancements in barcode scanning technology may soon include merging with AI and machine learning for predictive analytics and potential applications of blockchain for supply chain transparency.

Technology will continue to shape the future of the restaurant industry, and businesses that don’t modernize their operations and keep up with these innovations risk being left behind.

Restaurant barcode scanners are helpful in many aspects of the business, providing menu, ordering, and engagement options for customers and inventory, labor, and reporting functions for employees and owners. When you’re ready to adopt this technology and experience better restaurant management, find a trusted provider who can guide you to the right solution.

Find Your Restaurant Barcode Scanner Today!

Contact Star Now
September 20, 2024
Choosing the Best Thermal Receipt Printer for Your QSR
Providing fast, efficient customer service and communicating orders quickly and accurately to food prep areas are absolutely vital to a quick-service restaurant (QSR) operation. Thermal receipt printers will help you achieve those objectives if you choose a model with the right features and design for your operation.

Answer these questions to narrow your choices decision-tree-style to make a confident thermal receipt printer choice for your business.

Visit Star’s QSR Solutions

What Do You Need the Thermal Printer to Do?

The best place to start with any technology purchasing decision is by identifying gaps in your operation or developing plans for a more efficient operation. Are you looking for an efficient printer for receipts? Do you plan to deploy printers in the kitchen? Or do you need a model designed for both uses?

Do you need a printer that can generate labels for efficient online order fulfillment in addition to printing receipts and chits? Once you define your needs, you can narrow your choices to thermal receipt printer models designed for your applications.

Where Do You Need Printers?

Another question you need to ask before you begin to search for point of sale (POS) printers or kitchen printers is where it makes the most sense to implement them in your operation.

In a modern, fast-paced QSR, it’s not practical for employees to walk to a wired printer to generate a receipt for drive-thru customers or pick up kitchen orders. If you can save steps and time by deploying printers where wired connections aren’t possible, narrow your choices to printers that can connect via WLAN, Wi-Fi, or Bluetooth.

Restaurants choose impact printers for hot, humid kitchens that could impact the quality of thermal-printed chits and receipts. Impact printers remain a good choice; however, more kitchens are now heat-controlled, allowing restaurants to use thermal printers for better speed and connectivity options.

If you plan to deploy your printer in the kitchen, limit your choices to models with IP ratings for resistance to damage from dust, dirt, and liquid splashes or sprays to minimize repair and replacement costs. Easy maintenance is also a must!

Learn “Why Thermal Printers Have A Place In Today’s Modern Kitchens” >

Where Are Customers Placing Orders?

The days of only taking orders at the counter are over. Drive-thru traffic rose 30% from 2019 to 2022 and continues. Nearly 45% of QSRs plan to add self-service kiosks this year, and restaurants continue to take orders from third-party ordering and delivery services. Plus, many establishments are now taking orders from their own websites or apps.

While giving customers the freedom to choose how they interact with your restaurant can increase satisfaction, loyalty, and revenue, it also creates operational complexity. A printer that can print orders, labels, and receipts directly from a web application or cloud-based software eliminates the need for additional devices and simplifies the IT environment necessary to make an omnichannel operation work.

Star Printers Compatible with Online Ordering

How Fast Do You Need to Print Labels and Receipts?

Your customers expect fast, accurate service. Delaying food prep because a kitchen printer queue is backed up or serving the wrong order because employees mixed up slow-printing chits can hurt your brand and negatively impact loyalty. Narrow your choices only to options with print speeds that can keep up with peak traffic.

The Best Thermal Receipt Printer Choice

After you answer these questions, you’ll have a clearer picture of the best thermal receipt printer for your business. Following this decision-making process may guide you straight to the best printers for business — or convince you that you need more help to find the right model for your restaurant.

The good news is that Star Micronics has a full line of printers for QSRs with models that meet every need–backed by world-class support. Contact us to connect with an expert who knows your industry and printer technology options and can help you explore your options.

Additional Resources

Learn more about these Star Micronics products for your QSR:
- The mC-Label3 Multifunctional Printer prints permanent or repositionable sticky labels on linered or linerless media and also provides thermal receipt printing.
- The mC-Print3 series of thermal receipt printers are lightning-fast with robust connectivity options, CloudPRNT Next capability, and compact, splash-proof designs–perfect for demanding, high-traffic environments.
- The TSP143IV SK is a compact, sticky linerless label printer that can help increase efficiency in order preparation and fulfillment processes. Linerless labels are also the more eco-friendly label media.
- The TSP143IV thermal receipt printer delivers high print quality and offers multiple connectivity options and high-speed printing.
- Star’s CloudPRNT technology stores and creates print jobs and offers cloud-based printing capabilities, allowing QSRs to print directly from web apps and cloud applications.
- The mPOP® multifunction “mobile point of purchase” system combines a printer and cash drawer into one sleek solution.
- The SP742 impact printer is a high-speed, reliable solution for hot, humid kitchens. It features multiple connectivity options, including cloud-based printing.
Star Micronics Product Catalog

Explore Star’s Product Catalog today to discover the perfect printer solutions tailored for your QSR’s unique needs.

Explore Star’s Catalog

Find Your Thermal Receipt Printer Today!

Contact Star Now
August 30, 2024
Smarter Cafe Management with Linerless Sticky Labels

In this episode of the Rising Stars Podcast, “Smarter Cafe Management with Linerless Sticky Labels,” host Kate Orara uncovers the many benefits of linerless sticky label printers for cafes and coffee shops. As Partner Development Manager at Star Micronics, Kate shares her expertise on how this technology can streamline daily operations while offering a sustainable solution for labeling.

This quick episode highlights the key benefits of linerless printing, from speeding up order labeling and minimizing customer wait times to reducing environmental waste by eliminating non-recyclable liners. Kate discusses how these printers offer flexible label sizing, catering to a variety of needs from small coffee cups to larger takeout containers, making them a game-changer for both front-of-house and back-of-house operations.

Listen to the New Episode Now

Power-Up Your Cafe with Linerless Label Printing

Listeners will gain insights into how linerless sticky label printers can boost productivity, enhance customer service, and contribute to sustainability efforts. Kate also emphasizes the long-term cost savings and operational advantages that make these printers a must-have for any cafe looking to stay competitive in today’s fast-paced environment.

Whether you’re looking to enhance order management or explore eco-friendly solutions, this episode provides valuable guidance on making the switch to linerless technology. With real-world examples and expert advice, Kate makes the case for why linerless sticky labels are the future of efficient cafe management.

Subscribe and listen now to discover how linerless sticky label printers can elevate your cafe’s operations.

Read the blog post, “Why Every Café and Coffee Shop Needs a Linerless Sticky Label Printer,” here >

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Loving the podcast? Subscribe now, and let us know what you think by leaving a review!

Stay up-to-date on all things Star, don’t forget to follow us on X, LinkedIn, Facebook, Instagram, and YouTube.

Podcast Playlist on YouTube

The Rising Stars Podcast

Immerse yourself in the world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of POS technology’s rapid pace.

In every episode, Kate Orara, Star Micronics’ Partner Development Manager, discusses emerging retail technology trends and strategies with global industry giants. She’s spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.

Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join us in shaping a brighter future in the retail, hospitality, and cannabis industries.

Want more industry news?

Explore the Star Blog

Episode Transcript

[Music]

Kate Orara: Hey there, retail tech enthusiasts. Welcome to the Rising Stars podcast, your go-to source for all things retail technology and the ever-evolving world of point of sale. I’m your host, Kate Orara, Partner Development Manager at Star Micronics, and I am thrilled to be your guide on this exciting journey. Here at Rising Stars, we’re not just keeping up with the trends—we’re setting them. We dive deep into the tech landscape with global industry leaders, unpacking strategies, and discussing the latest innovations that shape the future of retail IT. Whether you’re a tech aficionado, business owner, or just curious about the dynamic world of retail, this podcast is your backstage pass to insider knowledge. And hey, it’s not just about the tech, it’s about the community. Join me and the Star Micronics team as we lead and innovate, shaping a brighter future for the retail, hospitality, and cannabis industries, as well as beyond. Together, we rise. So hit that subscribe button, stay in the loop, and let’s make waves in the retail tech space. This is the Rising Stars podcast, where innovation meets inspiration. Let’s rise together.

Kate Orara: Hey y’all, welcome back to the Rising Stars podcast. I’m your host, Kate Orara, and in today’s episode, we’re diving into a game changer for cafes and coffee shops—the linerless sticky label printer. If you’ve ever wondered why every cafe needs one, you’re in the right place—or shall I say, you’re listening to the right podcast. We’ll actually be summarizing an insightful blog from Star Micronics that breaks down the benefits. If you’re not already subscribed to Star’s blog, be sure to visit Star Micronics’ website, go to the resources tab at the top, and select Star POS Blog. Scroll all the way down to the bottom of the page and complete the two-field form so you never miss an insightful piece from the resourceful marketing team at Star.

Kate Orara: With that being said, grab your favorite brew—of the coffee variety—and let’s get started.

Kate Orara: First off, what’s all the fuss about linerless sticky label printers? Well, imagine a world where labeling your coffee cups, food items, and merchandise is not only quick and easy but also eco-friendly. That is the power of linerless printing technology. The blog emphasizes a key point: efficiency. Picture a bustling morning rush in your cafe—orders are flying, and every second counts. With a linerless printer, you can print labels faster than ever before, reducing wait times and keeping your customers happy. That’s what it’s all about, right?

Kate Orara: But it’s not just about speed—it’s also about versatility. Linerless printers can produce labels of various lengths, which is perfect for everything from small espresso cups to large venti-to-go containers. Plus, they’re compatible with a range of label materials, ensuring durability without the waste of traditional label rolls.

Kate Orara: Now, let’s talk about waste reduction. Traditional label rolls come with a backing material called liner, and with linerless printing—well, you see where we’re going—that liner is not often recyclable. So by switching to linerless printing, cafes can significantly reduce their environmental footprint. It’s a win-win for both your business and the planet.

Kate Orara: But wait, there’s more. Linerless printers aren’t just for labeling cups and containers—they can also streamline your back-of-house operations. From labeling ingredients to organizing inventory, these printers are a game changer for cafe management.

Kate Orara: So why aren’t all cafes jumping on the linerless bandwagon? Well, like any technology, there is an initial investment involved. But as Star’s blog points out, the long-term benefits far outweigh the upfront costs. Think of it as an investment in the future of your cafe.

Kate Orara: So, to wrap up, it’s clear that linerless sticky label printers are revolutionizing the way cafes and coffee shops operate. From boosting efficiency to reducing waste, these devices are truly a must-have for any modern cafe looking to stay ahead of the curve.

Kate Orara: That’s it for today’s episode of the Rising Stars. I hope you’ve enjoyed our dive into the world of linerless printing. Just a reminder, be sure to check out the full blog on Star Micronics’ website for more details. And do not forget to subscribe so you can get all sorts of great information on a regular basis. Until next time, keep brewing excellence in your cafe.

Kate Orara: And that’s a wrap for this episode of the Rising Stars podcast. A huge thanks to our incredible listeners for tuning in, and to our phenomenal guests for sharing their insights. Don’t forget to subscribe, rate, and leave us a review. Let us know what you want to hear more about. Give us your feedback, because it fuels our journey to bring you the best in retail technology. Stay connected with us on social media for updates and behind-the-scenes content. As we sign off, remember, the future of retail technology is in our hands, and together, we’re shaping it. Keep innovating, keep rising, and until next time, this is Kate Orara signing off. Together, we rise.

[Music]

August 21, 2024
Reusable Cups: The Growing Trend and the Need for Linerless Sticky Labels

Since 2020, restaurants have significantly changed their operations. They adapted to regulations and mandates during the COVID-19 pandemic. They added online ordering and curbside pickup options to offer customers new ways to engage. They deployed self-service ordering and payment kiosks to meet changing consumer preferences.

However, the evolution of this industry isn’t over. Now, chains are prioritizing sustainability, transitioning to reusable cups. Repositionable linerless sticky labels will be vital to making that strategy work.

Explore Star Labeling Solutions

The Challenge of Beverage Cup Waste

Stopping for coffee on the way to work or between errands is routine for many consumers. However, the cups they use are piling up. The Guardian reports that the U.S. landfills about 25 billion polystyrene cups each year, and that material takes about 500 years to decompose.

However, polystyrene isn’t the only type of cup that negatively impacts the environment. The estimated 16 billion paper cups that U.S. consumers use each year require cutting down about 6.5 million trees. Furthermore, adding up the cup, sleeve, production, and shipping, each paper cup is responsible for 110g of carbon dioxide emitted into the environment.

While protecting the environment and complying with new regulations for sustainable operations are driving changes in how restaurants serve to-go beverages, another factor is cost. Every 1,000 cups and lids cost about $75-$150, and with traditional processes, it’s equivalent to paying for something that immediately heads to a landfill. It’s one more reason that restaurants are taking a serious look at joining the reusable cup trend.

Chains Trailblazing the Transition to Reusable Cups

One chain that has launched a program to serve beverages in reusable cups is Tim Hortons. The brand, which had used this model before the pandemic, offers a 10-cent discount to customers who bring a clean reusable cup for their hot or cold beverage orders. Tim Hortons reports that, in 2019, it was able to reduce the number of disposable cups it used by 15 million for hot beverage orders alone.

Starbucks is also emerging as a leader in this area, becoming the first to accept reusable cups at the drive-thru and for mobile orders at participating locations in the U.S. and Canada. When customers place their orders at the drive-thru or with the Starbucks app, they let the barista know they brought a reusable cup. When they arrive at the pickup window or the counter, the barista collects the cup in a contactless vessel to ensure hygiene.

After baristas prepare orders, they serve them in customers’ cups. These customers receive a 10-cent discount, 25 Bonus Stars, and the satisfaction of supporting Starbucks’ commitment to reduce waste by 50% by 2030.

Repositionable Linerless Sticky Labels Make Serving Beverages in Reusable Cups Practical

When serving beverages in customers’ reusable cups, it’s essential to ensure employees can quickly identify which cup belongs to which customer. Repositionable sticky labels allow restaurants and cafes to keep the order and customer information with the cup to avoid mix-ups. If the goal is to reduce waste, ensuring the correct order is poured into the right cup is essential. Otherwise, employees would have to discard the beverage and remake the order.

Also, repositionable labels are durable enough to stay attached throughout the process but are easy for customers to remove. Therefore, they don’t have to scrape off a permanent label so they can use the cup again.

An even more environmentally friendly option is to use repositionable linerless sticky labels. These labels don’t have a backing that employees must remove before applying them. This streamlines processes, allowing employees to even apply labels with one hand. Linerless labels also decrease the waste that the restaurant or café produces and clutter from paper backing on counters or the floor.

Additionally, linerless rolls contain 60% more labels, so employees spend less time replacing label rolls and more time serving customers.

Linerless labels have no backing, giving more labels per roll with less waste.

Read Decoding Labels: The Importance of Permanent Linerless Labeling in Modern Business >

Restaurants Need Flexible Print Capabilities

Printing repositionable linerless sticky labels for reusable cups is just one of the print jobs required at cafes and restaurants. They also need to print receipts and may need to print permanent labels for prepared foods or shelf labels for inventory control.

Brands that partner with third-party delivery services may want to generate tamper-proof labels to assure customers of quality and safety. The restaurant or café may also want to create custom QR codes or branded labels on demand to enhance customer engagement.

The best investment is in a printer capable of handling a variety of linerless label sizes to meet all of the business’s needs. This printer will also allow a restaurant or café to keep up with emerging restaurant trends, like “bring your own cup” (BYOC) or other labeling use cases on the horizon.

Recommended Linerless Label Printers

TSP143IV SK Sticky Label Printer

The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.

Find out more >

mC-Label3 Multimedia Printer

The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

Discover the mC-Label3 >

The restaurant industry’s evolution will continue as consumer behaviors and regulations change, technology advances, and new challenges arise. The best strategy is to stay agile, open to adapting to what lies ahead, and informed about solutions that make new processes practical and cost-effective.

Beyond the Label: Elevating Brand Connection and Loyalty

Discover how strategic labeling can redefine customer engagement and boost brand loyalty in this digital age.

Power-Up Your Brand with Labels

Get the Best for Your Business:

Contact Star Now

July 19, 2024