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  • 9 Restaurant Labels that Improve KDS Workflows

    9 Restaurant Labels that Improve KDS Workflows

    A kitchen display system (KDS) helps restaurants manage orders digitally by sending information from the point of sale (POS) system directly to food preparation stations. This gives kitchen teams real-time visibility into incoming orders, modifiers, and fulfillment priorities for dine-in, drive-thru, pickup, and delivery channels.

    However, once food preparation begins, orders move through physical workflows. Items are prepared, packaged, staged, picked up, and delivered. Restaurant labels for KDS workflows help carry order information beyond the screen, ensuring important details remain attached to the order throughout preparation, packaging, pickup, and delivery.

    From beverage labels and allergy alerts to catering labels and tamper-evident seals, the right labels help restaurants extend KDS communication throughout the operation.

    Explore Star Labeling Solutions

    What Are Restaurant Labels for KDS Workflows?

    A kitchen display system (KDS) manages order information digitally, but restaurant operations still depend on physical workflows. Orders move through multiple stages before reaching the customer, including:

    • Food preparation
    • Beverage preparation
    • Packaging
    • Expo
    • Pickup
    • Delivery

    Restaurant labels for KDS workflows help carry order information beyond the screen and keep it attached to the order as it moves through these stages.

    As orders move between stations, labels can communicate customer names, modifiers, allergy information, beverage customizations, pickup instructions, delivery details, and other important information. Keeping these details visible throughout preparation and fulfillment reduces reliance on verbal communication and helps teams coordinate complex dine-in, drive-thru, pickup, and delivery operations.

    Restaurant Label Workflow

    Types of Restaurant Labels for KDS Workflows

    A KDS communicates order information digitally, but labels help carry that information through food preparation, packaging, pickup, and delivery. Different types of restaurant labels support different stages of the workflow, helping employees identify orders, manage modifications, communicate food safety information, and direct completed orders to the correct destination.

    1. Drive-Thru and Takeout Labels

    An integrated system can generate labels along with sending orders to the KDS from the drive-thru, online ordering platform, or self-ordering kiosk. Labels can be applied to trays, containers, cups, or bags so order information remains attached to the order throughout preparation and fulfillment. Labels also ensure the team directs the order to the right place, whether the front counter, the drive-thru, or order pickup.

    2. Allergy and Exception Order Labels

    Allergies and food sensitivities have become more common, requiring special order preparation so diners can safely enjoy their meals. Furthermore, many customers have strong food preferences and request items prepared in specific ways.

    Allergy and exception order labels help ensure modifications remain visible as the order moves between preparation, packaging, and pickup stations. Exception order labels clearly inform food prep of changes to the way they typically prepare menu items. They also flag orders for the expeditor, server, or take-out counter worker that the kitchen prepared the order as the customer requested.

    3. Made-to-Order Food Labels

    Although a KDS has become a standard tool in quick service restaurants (QSRs), this technology offers benefits to the whole range of food service environments. When a store or café sells made-to-order (MTO) items, labels include vital information that helps customers make informed decisions and to keep the business in compliance.

    MTO food labels can include product name, description, ingredients, nutrition information, and allergen or dietary restriction alerts. Businesses can also customize MTO food labels with branding elements such as their name and logo.

    4. Beverage and Barista Labels

    Customers have strong opinions about how they want their coffee, espresso, or tea orders, requesting various types of milk, creamer, sweetener, flavors, and other options. Beverage orders often include customizations such as milk selections, flavors, sweeteners, and preparation instructions.

    Labels help baristas identify these details quickly and keep drinks matched to the correct customer throughout preparation and pickup. Labels with each detail of the order simplify order prep, and repositionable labels can follow orders from the POS system, to order prep, and then to the customer’s cup.

    Explore Star Labels

    5. Product ID and Barcode Labels

    Tracking prepared items or MTO foods can help shops manage their inventory, reduce shrinkage, and minimize waste. Barcoded labels generated during KDS workflows allow employees with scanners to capture data as items are placed into coolers or display cases, including their sell-by dates. Clear, reliable barcode labels also give shops a way to track ingredients’ sources in case of a recall and for fast price scanning at the checkout.

    6. Catering Labels

    If a restaurant or store offers catering, labels printed during KDS workflows can flag orders for the items they need for completeness, such as condiments, trays, or utensils. Labels can also include food safety instructions, nutrition information, allergen warnings, and serving instructions.

    7. Nutrition and Calorie Labels

    The FDA requires food service companies to provide nutrition facts to consumers. Although not every dine-in or take-out order has a nutrition label, restaurants must provide calorie counts and ingredient information on request. Restaurants can simplify this process with templated labels that employees print during packaging or order assembly.

    8. Order Verification and QC Labels

    Once an order is packaged, an expeditor or other restaurant employee cannot easily verify that every item is present by looking at the sealed bag alone. Some restaurants add a POS scale to the workflow to help verify order completeness before pickup or delivery.

    A typical order verification workflow may include:

    1. Package the order
    2. Weigh the completed bag
    3. Compare the weight to the expected total shown on the order label
    4. Investigate any significant discrepancies
    5. Release the order for pickup or delivery

    If the actual weight differs from the expected weight, employees can review the order and correct missing or incorrect items before the customer receives it. Combined with restaurant labels for KDS workflows, weight-based verification provides another checkpoint to help restaurants catch errors before orders leave the store.

    9. Tamper-Evident Labels

    When the kitchen team closes a package, they can add a tamper-evident label as the final step. Tamper-evident labels help indicate whether a bag or container has been opened after packaging. They are commonly used for delivery and pickup orders where food safety and package integrity are important.

    Restaurant Label Types

    How to Choose the Right Type of Restaurant Label for KDS Workflow Stages

    The right restaurant label depends on both the media type and adhesive required for the workflow. Some KDS applications benefit from linerless labels for fast application, while others require die-cut labels, repositionable adhesives, or permanent tamper-evident labeling.

    Linerless Labels

    • No liner backing
    • Fast application
    • Reduced waste
    • Great for:
      • beverage labels
      • takeout labels
      • pickup labels
      • food container labels

    Die-Cut Labels

    • Individual label shapes/sizes
    • Consistent placement
    • Useful for:
      • nutrition labels
      • product identification
      • barcode labels
      • made-to-order food labels

    Repositionable Linerless Labels

    • Diamond adhesive (light tack) or full coverage (stronger)
    • Can be removed and reapplied without residue
    • Useful for:
      • beverage workflows
      • food prep trays
      • staging areas
      • internal order tracking

    Permanent Linerless and Tamper-Evident Labels

    • Remain attached
    • Show evidence of removal
    • Useful for:
      • delivery bag seals
      • packaged foods
      • barcode labels
      • food safety workflows

    Buy Star Labels Now

    Features to Look for in Restaurant Label Printers for KDS Workflows

    Choosing the right restaurant label printer is just as important as selecting the right label media. KDS workflows often support food preparation, beverage stations, packaging, pickup, and delivery operations, so label printers should be able to support a variety of applications and deployment environments.

    Multimedia Printing

    Printers that support multiple media types, including linerless labels, die-cut labels, and receipts, allow restaurants to standardize hardware across stations. A multifunction printer can support different workflows without requiring separate printer models for each application.

    Linerless Label Support

    Linerless labels help reduce liner waste and counter clutter while supporting high-volume labeling workflows. Restaurants planning to use linerless labels should choose a printer designed specifically for linerless media.

    Cloud Printing Capabilities

    Cloud-connected printers can receive print jobs directly from KDS software, online ordering platforms, and cloud-based applications without relying on local print servers.

    Support for Multiple Adhesive Types

    Different workflows require different label adhesives. Restaurants may use repositionable labels for beverage preparation and internal workflows, while delivery and packaging applications may require permanent or tamper-evident labels.

    Fast Print Speeds

    High-volume kitchens depend on labels being available when needed. Fast print speeds help prevent delays during peak ordering periods and support continuous order flow.

    KDS and POS Compatibility

    Restaurant label printers should work with KDS software, POS systems, cloud platforms, and the operating systems used throughout the business. Compatibility can simplify deployment, support, and long-term maintenance.

    User-Friendly Maintenance

    Restaurant environments are busy, and printer maintenance is often handled by store-level employees. Features such as tool-free maintenance, easy media loading, user-replaceable components, and guided cleaning procedures can help reduce downtime and keep printers operating reliably.

    Star Micronics Label Printers for KDS Workflows

    Restaurants use a variety of labels throughout KDS workflows, including beverage labels, allergy labels, barcode labels, catering labels, order verification labels, and tamper-evident labels. Supporting these applications requires printers that match the media, adhesive, and workflow requirements of the operation.

    Star Micronics offers several printer options for restaurant labels used with KDS systems, including:

    mC-Label3 Multifunction Printer

    The mC-Label3 supports receipts, die-cut labels, repositionable linerless labels, and permanent linerless labels from a single printer platform. This makes it a good choice for restaurants looking to standardize printing across multiple stations.

    The mC-Label3 multifunction label and receipt printer from Star Micronics.

    The Star Micronics mC-Label3 is a versatile multifunction printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.

    Discover the mC-Label3 >

    mC-Label2 Multifunction Printer

    The mC-Label2 provides support for a wide range of label and receipt media in a compact design, making it suitable for food preparation, packaging, pickup, and other labeling applications.

    The mC-Label2 packs powerful features into a compact, front-loading design, including 300 dpi resolution, support for linerless, die-cut, receipt, and continuous media, and connectivity options like USB-C, LAN, WLAN, Bluetooth, and Apple MFi-certified pairing (X4 models only).

    Explore the mC-Label2 >

    The mC-Label2 multifunction label printer by Star Micronics.

    TSP143IV SK Sticky Linerless Label Printer

    The TSP143IV SK is designed specifically for sticky linerless label printing and is commonly used for beverage labeling, food container labeling, pickup workflows, and other applications where repositionable labels are beneficial.

    The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.

    Find out more >

    TSP143IV SK Thermal Linerless Sticky Label Printer by Star Micronics.

    Whether a restaurant is deploying a new KDS or expanding existing workflows, selecting the right label printer helps ensure order information remains visible from preparation through pickup or delivery.

    The Missing Link In KDS Workflows Ebook Cover Thumbnail

    The Missing Link in KDS-Driven Restaurant Workflows

    This eBook shows how labeling extends KDS accuracy into real-world workflows, helping restaurants and retailers improve fulfillment, accountability, and consistency across all ordering channels.

    Get Yours Now

    Contact Star Micronics to learn more about restaurant label printers for KDS workflows.

    Contact Star Today

    Frequently Asked Questions About Restaurant Labels for KDS Workflows

    What are restaurant labels used for in KDS workflows?

    Restaurant labels help carry order information through physical kitchen workflows after orders appear on a kitchen display system (KDS). They support food prep, packaging, pickup, delivery, catering, and labeling compliance workflows.

    How do restaurant labels support KDS workflows?

    A KDS communicates order information digitally, while labels help keep that information attached to the order itself as it moves through prep stations, expo, packaging, pickup, and delivery.

    What types of restaurant labels are commonly used with KDS systems?

    Restaurants commonly use:

    • Drive-thru and takeout labels
    • Allergy and exception order labels
    • Beverage labels
    • Product ID and barcode labels
    • Catering labels
    • Nutrition labels
    • Tamper-evident labels
    • Order verification and QC labels

    Different labels support different stages of the workflow.

    What is the difference between linerless and die-cut restaurant labels?

    Linerless labels print continuously without backing paper, helping reduce waste and clutter in high-volume kitchens. Die-cut labels are individually separated and are often used for applications requiring specific label sizes or permanent adhesion.

    Why are linerless labels popular in restaurant kitchens?

    Linerless labels help reduce liner waste, improve workflow efficiency, and minimize clutter on prep counters and floors. They are especially useful in fast-paced restaurant and QSR environments.

    What information should restaurant labels include?

    Depending on the workflow, restaurant labels may include:

    • Order details
    • Customer names
    • Allergens or dietary restrictions
    • Beverage customizations
    • Nutrition information
    • Barcodes or QR codes
    • Sell-by dates
    • Pickup or delivery details

    Why are allergy and exception order labels important?

    Allergy and exception order labels help kitchen staff quickly identify orders that require modified preparation. These labels support safer food handling and help reduce communication breakdowns during busy service periods.

    How do tamper-evident labels support delivery workflows?

    Tamper-evident labels help show customers that delivery bags or food containers have not been opened after packaging. They also help restaurants maintain more secure and organized delivery workflows.

    Can restaurant labels be printed automatically from a KDS?

    Yes. Many KDS workflows automatically trigger label printing when orders are received, bumped to another prep stage, packaged, or prepared for pickup or delivery.

    What should restaurants look for in a label printer for KDS workflows?

    Important features include:

    • Multimedia printing support
    • Linerless compatibility
    • Fast print speeds
    • Compact design
    • Cloud printing capabilities
    • Easy KDS integration
    • Support for repositionable and permanent labels

    Why are multimedia label printers useful in restaurants?

    Multimedia label printers can print receipts, linerless labels, and die-cut labels from a single device. This helps restaurants standardize hardware across stations and reduce the number of printer models they manage.

    How do cloud-connected label printers support KDS workflows?

    Cloud-connected printers can receive print jobs directly from KDS software or online ordering platforms without relying on local print servers. This simplifies deployment and supports multi-location restaurant operations more efficiently.

  • Restaurant Personalization Technology Only Works If the Details Reach the Table

    Restaurant Personalization Technology Only Works If the Details Reach the Table

    Restaurants today collect more guest information than ever before. Modern restaurant personalization technology, including reservation platforms like OpenTable, Resy, and SevenRooms, helps restaurants capture birthdays, anniversaries, allergies, seating preferences, favorite menu items, and other details that help personalize service.

    But collecting information is only the first step.

    When a birthday goes unrecognized, a special request is missed, or an allergy note never reaches the server, guests don’t see a workflow breakdown. They see a restaurant that failed to follow through.

    The challenge is making sure important details remain visible once guests are seated and service begins. In many restaurants, printed reservation chits (tickets) help bridge the gap between reservation platforms and front-of-house staff, giving servers and managers quick access to guest information at the table.

    However, traditional paper chits can easily be lost, misplaced, or blown off the table. As restaurants continue investing in personalization, they also need reliable ways to ensure those details reach the people responsible for delivering them.

    Explore Star’s Restaurant Solutions

    The Rise of Personalized Dining Experiences

    Restaurant personalization has become a bigger part of modern hospitality operations. Reservation platforms now allow restaurants to collect far more information about guests before they even arrive, from allergies and seating requests to birthdays, anniversaries, and favorite menu items.

    Personalization can include:

    • Birthday and anniversary celebrations
    • Allergy and dietary information
    • Favorite seating areas
    • Preferred drinks or menu items
    • VIP guest recognition
    • Service pacing requests

    For restaurants, these details help staff prepare for service, recognize repeat guests, and accommodate special requests more consistently.

    The challenge is not collecting the information. Modern reservation platforms already do that well. The challenge is making sure those details remain visible and accessible once the guest is seated and service begins.

    Servers and managers move quickly throughout a shift, often handling multiple tables at once. If guest details remain buried inside a reservation platform or are only visible at the host stand, important requests can easily be missed.

    Restaurant Personalization Technology Only Works If the Details Reach the Table

    Why Restaurants Still Print Reservation Chits

    Despite the rise of digital restaurant technology, many restaurants still print reservation chits for one simple reason: physical workflows still matter.

    A printed reservation chit creates a fast, visible handoff between the host stand and the front-of-house staff. Once the guest is seated, the chit can stay at the table and communicate important information directly to the server and managers.

    The printed chit helps restaurant staff quickly understand the table before the first interaction even begins.

    Managers also benefit operationally. A chit left on the table can help indicate whether a server has greeted the guests yet, helping managers monitor service flow during busy shifts.

    In many restaurants, this small workflow plays an important role in delivering consistent hospitality.

    The Problem With Traditional Reservation Chits

    Traditional reservation chits are simple, but they create operational problems.

    Because the receipts are lightweight thermal paper, they can easily:

    • Blow off the table
    • Fall onto the floor
    • Get misplaced during service
    • Become difficult for servers to track

    Once the chit disappears, so does the personalization information tied to the guest experience.

    To solve this problem, some restaurants improvise by stapling reservation chits to cardstock or heavier paper so they stay visible on the table. While functional, this creates additional operational steps, clutter, and waste during already busy service periods.

    A personalization workflow only works if the information remains visible long enough for staff to act on it.

    Restaurant Personalization Technology Only Works If the Details Reach the Table

    Why Sticky Labels Work Better for Restaurant Personalization

    Repositionable sticky labels offer a cleaner, more reliable alternative to traditional reservation chits.

    Instead of loose paper receipts, restaurants can print reservation information on repositionable linerless labels that stay attached to the table throughout service. Servers can easily remove and reposition the label without damaging surfaces or leaving residue behind.

    This creates several operational benefits:

    • Personalization details stay visible
    • Labels do not blow away easily
    • Servers can move labels as needed during service
    • Restaurants eliminate the need for staplers and cardstock
    • Front-of-house workflows become cleaner and more consistent

    Repositionable linerless labels also help reduce waste compared to traditional linered labels because there is no liner backing to discard. Star’s TRK repositionable linerless labels are designed specifically for workflows that require temporary adhesion and clean removal, leaving no residue behind.

    For restaurants focused on consistent guest experience, small operational improvements like these can make personalization easier to execute in real-world service.

    Get Your Sticky Labels & More Now

    Restaurant Personalization Technology Only Works If the Details Reach the Table

    How the TSP143IV SK Supports Front-of-House Personalization Workflows

    The TSP143IV SK linerless sticky label printer gives restaurants a more operationally efficient way to manage reservation personalization workflows.

    Designed for sticky linerless label printing, the TSP143IV SK allows restaurants to print repositionable labels that can remain attached to tables, trays, food packaging, or other surfaces throughout service.

    This helps restaurants:

    • Keep guest personalization details visible
    • Improve communication between hosts, servers, and managers
    • Reduce workflow disruptions caused by lost paper chits
    • Simplify front-of-house operations
    • Support more consistent hospitality experiences

    TSP143IV SK Sticky Label Printer

    The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.

    Find out more >

    TSP143IV SK Thermal Linerless Sticky Label Printer by Star Micronics.

    Because the labels are repositionable, servers can remove or relocate them easily during service without leaving residue behind. This creates a cleaner and more professional workflow compared to stapled paper chits or loose thermal receipts.

    The TSP143IV SK also supports cloud-connected restaurant environments and modern hospitality workflows, making it easier for reservation platforms and restaurant systems to integrate sticky label printing directly into existing operations.

    Why Reservation Platforms Should Support Sticky Label Printing

    Reservation platforms continue adding more personalization tools and guest profile features. But restaurants still need reliable ways to communicate that information during service.

    Supporting sticky label printing workflows can help restaurants:

    • Keep guest details visible throughout service
    • Reduce missed requests or forgotten notes
    • Improve communication between hosts, servers, and managers
    • Create more consistent table-side service

    Restaurants already use printed reservation chits because physical workflows still matter in busy dining rooms. Sticky linerless labels simply make those workflows easier to manage and more reliably execute.

    Personalization Creates Expectations

    The moment a guest enters a birthday, anniversary, seating request, allergy, or other preference into a reservation platform, an expectation is created.

    If a birthday candle never arrives, a special request is overlooked, or a preferred table isn’t honored, guests rarely know where the breakdown occurred. They don’t know whether the issue was with the reservation platform, the host stand, a lost chit, or a communication gap during service. They only know the restaurant missed an important detail.

    In many cases, servers end up carrying the blame for information they never received.

    As reservation platforms continue investing in personalization features, helping restaurants consistently deliver on those details may become just as important as collecting them.

    Restaurant Personalization Technology Only Works If the Details Reach the Table

    Personalization Is Only Valuable If Restaurants Can Execute It

    Restaurants often compete on food, service, and atmosphere. Increasingly, they’ll also compete on how well they remember their guests.

    A birthday celebration, allergy note, preferred table, or favorite menu item may seem like a small detail on its own. But those details are often what separate a routine dining experience from one guests talk about, review online, and return to again.

    Reservation platforms have made it easier than ever to capture guest preferences. The next challenge is helping restaurants consistently deliver on them.

    The restaurants that stand out won’t necessarily be the ones that collect the most information. They’ll be the ones that make sure important details never get lost between the reservation and the table.

    Learn More About Star POS & Labeling Solutions

    Contact Star Today

    Frequently Asked Questions About Restaurant Personalization Technology

    What is restaurant personalization technology?

    Restaurant personalization technology includes digital tools and workflows that help restaurants collect, manage, and act on guest preferences, dining history, allergies, celebrations, and other hospitality-related information.

    Why is personalization important in restaurants?

    Personalization helps restaurants create better guest experiences, improve customer loyalty, encourage repeat visits, and differentiate themselves in competitive hospitality markets.

    What information do reservation platforms collect?

    Reservation platforms may collect guest names, birthdays, anniversaries, allergies, seating preferences, favorite menu items, visit history, and other dining preferences.

    Why do restaurants print reservation chits (tickets)?

    Restaurants print reservation chits to provide servers and managers with fast, visible access to guest details during service. Printed chits help bridge communication between digital reservation systems and front-of-house operations.

    What problems do traditional reservation chits create?

    Traditional reservation chits can blow away, fall off tables, become misplaced, or get lost during service. This can lead to missed guest requests and inconsistent hospitality experiences.

    How can restaurants ensure guest preferences are not overlooked?

    Restaurants use a combination of reservation platforms, host stand workflows, reservation chits, labels, and staff communication processes to ensure important guest details remain visible and accessible throughout service. The goal is to make sure information reaches the employees responsible for acting on it.

    How do sticky labels improve restaurant workflows?

    Sticky labels help keep important guest information visible throughout service, improving communication between hosts, servers, managers, and other restaurant staff.

    How can restaurants turn guest data into personalized service?

    Collecting guest information is only the first step. Restaurants must ensure guest preferences, celebrations, allergies, and other requests are communicated clearly and remain visible throughout service so staff can consistently act on them.

    How can restaurants make personalization details more visible during service?

    Restaurants can use reservation chits, sticky labels, and other front-of-house communication tools to keep guest information visible throughout service. Solutions such as the TSP143IV SK linerless sticky label printer by Star Micronics allow restaurants to print repositionable sticky labels that stay with the table and help ensure important details are not overlooked.

  • Star Micronics Expands Self-Service Portfolio with Fixed-Mount Kiosk Barcode Scanners

    Star Micronics Expands Self-Service Portfolio with Fixed-Mount Kiosk Barcode Scanners

    The addition of the FM3280 and FM431 kiosk barcode scanners expands Star Micronics’ self-service portfolio with embedded scanning solutions designed for customer-facing kiosks, lockers, and high-throughput environments.

    Somerset, NJ – May 28, 2026 – Star Micronics, a global provider of point-of-sale (POS) hardware, cloud printing, and self-service solutions, today announced the addition of the NLS-FM3280 and NLS-FM431 fixed-mount kiosk barcode scanners to its expanding self-service portfolio. Designed for embedded kiosk and terminal applications, the scanners enable fast, hands-free barcode reading across retail, hospitality, logistics, and industrial environments.

    The addition of embedded scanning expands Star’s kiosk infrastructure offerings beyond printing, allowing OEMs, ISVs, and solution providers to deploy more complete self-service systems from a single technology partner.

    Kiosk Scanning Built for Different Self-Service Environments

    While both scanners support 1D and 2D barcode scanning from printed labels and mobile devices, each model is optimized for different kiosk workflows.

    The NLS-FM3280 is designed for customer-facing, close-range scanning applications such as self-checkout, ticketing, and self-service ordering kiosks. Its wide field of view and responsive trigger sensors allow customers to quickly present items, tickets, or mobile barcodes without precise positioning.

    Key capabilities include:

    • Close-range scanning optimized for customer interaction
    • Reliable reading of mobile and high-density barcodes
    • Hands-free operation with automatic trigger activation
    • Soft illumination suitable for front-facing kiosk installation

    The NLS-FM431 is designed for longer-range and higher-throughput scanning environments, including parcel lockers, warehouse kiosks, and industrial automation systems. Powered by advanced decoding technology, it reads damaged, low-contrast, and poorly printed barcodes while maintaining strong motion tolerance for fast-moving workflows.

    Key capabilities include:

    • Long-range scanning for large or hard-to-reach barcodes
    • Enhanced motion tolerance for high-throughput environments
    • Reliable decoding of damaged or low-quality barcodes
    • Dual-aimer targeting system for precise scanning performance

    Both scanners feature compact fixed-mount designs with flexible connectivity options, allowing them to be embedded into kiosks, lockers, and terminals where space is limited.

    Supporting the Growth of Self-Service Infrastructure

    Self-service environments continue to expand across retail, hospitality, transportation, and logistics operations, increasing demand for embedded hardware that can support fast, intuitive user interaction while maintaining reliable performance under continuous use.

    By adding embedded barcode scanning to its kiosk portfolio, Star Micronics enables partners to combine scanning, printing, labeling, and cash management technologies into a more unified self-service infrastructure.

    Self-service environments only work when interactions happen quickly and consistently. Whether someone is scanning a mobile ticket, picking up an order, or using a parcel locker, the scanner has to respond immediately and reliably. These additions help our partners build kiosk systems that are easier for customers to use and easier for operators to deploy.

    Jon Levin, Director of Product Management at Star Micronics

    Designed for Real-World Kiosk Workflows

    The FM3280 and FM431 complement Star’s existing kiosk and self-service technologies, including kiosk printers, cloud-connected printing workflows, and POS peripherals.

    Together, these solutions support a wide range of self-service applications, including:

    • Self-checkout and self-ordering kiosks
    • Ticketing and access control systems
    • Parcel lockers and pickup stations
    • Warehouse and industrial automation terminals
    • Scan, weigh, and print verification workflows

    For more information about Star Micronics solutions, visit starmicronics.com.

    Can’t get enough industry news?

    Explore the Star Blog

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Trilone

    Star Micronics America, Inc.

    ctrilone@starmicronics.com

    848-216-3318

  • Bisphenol-Free Thermal Paper: What Businesses Need to Know

    Bisphenol-Free Thermal Paper: What Businesses Need to Know

    Thermal paper has long been a staple in point-of-sale printing, but the conversation around receipt paper and thermal media is evolving quickly. As more businesses evaluate sustainability initiatives, regulatory requirements, and operational standards, many are reassessing the materials used for receipts, labels, tickets, and foodservice workflows.

    For businesses that rely on thermal printing, understanding the differences between BPA-free, BPS-free, and bisphenol-free thermal paper has become increasingly important. From retail and restaurants to healthcare and logistics, operators are looking for thermal media that supports reliable printing performance while aligning with broader compliance and sustainability goals.

    Whether your business prints receipts, barcode labels, linerless labels, or tickets, now is the time to understand how thermal media is changing and what to consider when evaluating paper suppliers and printing solutions.

    Buy Star Blue Eco Paper and Labels

    What Is Bisphenol-Free Thermal Paper?

    Traditional thermal paper uses heat-sensitive coatings that react with the thermal print head to produce printed text and images. For many years, BPA (bisphenol A) was commonly used in thermal paper formulations. As concerns around BPA increased, many manufacturers transitioned to BPS (bisphenol S) or other alternative chemistries.

    Today, many businesses are specifically looking for:

    • BPA-free receipt paper
    • BPS-free receipt paper
    • Bisphenol-free thermal paper
    • Eco-friendly thermal media
    • Prop 65 compliant paper

    Modern thermal media options may use alternative developers and materials designed to support evolving sustainability and compliance initiatives while maintaining the print quality and reliability businesses expect from thermal printing systems.

    Star Eco and Star Blue Eco media are produced using materials with no intentionally added BPA or BPS, supporting more mindful material selection across retail, hospitality, and foodservice operations.

    Why High-Contact Industries Are Paying Attention

    Thermal paper and labels are handled constantly throughout the day in many business environments, especially in industries where receipts, tickets, food labels, and packaging workflows are central to daily operations.

    As conversations around thermal media have evolved, many businesses have started evaluating whether receipt paper and labels contain added bisphenols such as BPA or BPS, particularly in workplaces where employees frequently handle thermal media throughout their shifts.

    This is especially relevant in industries such as:

    In response, many manufacturers now offer thermal paper and label media made without intentionally added BPA or BPS. In thermal media manufacturing, this generally means bisphenol-based developers are not intentionally used in the paper formulation itself, although trace amounts may still be possible due to raw material sourcing, manufacturing processes, or supply chain variables.

    Some media lines also include additional sustainability-focused features such as FSC-certified materials, recyclable paper options, and select products made without added Pergafast.

    Why Businesses Are Reevaluating Thermal Media

    The shift toward more sustainable thermal media is being driven by several factors, including:

    • Evolving state and regional regulations
    • Sustainability initiatives
    • Food safety and traceability programs
    • Procurement standardization
    • Consumer expectations around environmental responsibility
    • Operational consistency across multi-location businesses

    Several states have introduced or discussed restrictions related to thermal paper materials, including BPA and other chemicals commonly associated with receipt paper. Requirements vary by region, and businesses operating nationally are increasingly looking for media options that can support broader compliance readiness.

    For many operators, updating thermal paper and labeling supplies is also part of a larger operational strategy tied to:

    • Sustainable restaurant operations
    • Eco-friendly printing supplies
    • Order accuracy initiatives
    • Food labeling compliance
    • Waste reduction programs
    • Scalable POS hardware and labeling workflows

    Understanding Prop 65 and Thermal Paper Compliance

    California’s Proposition 65, formally known as the Safe Drinking Water and Toxic Enforcement Act, has become one of the most recognized compliance frameworks related to product material disclosures in the United States. Businesses that distribute products in California often evaluate whether materials align with Prop 65 requirements as part of their procurement process.

    For thermal paper and labels, operators may specifically look for:

    • Prop 65 compliant paper
    • No added BPA or BPS
    • Sustainable thermal receipt paper
    • FSC-certified media
    • Recyclable thermal paper options

    Star Eco and Star Blue Eco paper lines are produced using materials with no added BPA or BPS and are designed to support Prop 65 compliant operations.

    Because regulations and material standards continue evolving, many businesses are proactively standardizing compliant thermal media across locations to simplify purchasing and support long-term operational consistency.

    Explore Proposition 65 Business Resources Here >

    Star Blue Eco paper and labels are thoughtfully formulated thermal media.

    How Modern Thermal Paper Works

    Modern thermal paper continues to deliver the fast, reliable printing performance businesses expect while supporting updated material standards and sustainability goals.

    Today’s thermal media can provide:

    • Clear, high-contrast printing
    • Reliable image retention
    • Compatibility with existing thermal receipt printers
    • Support for high-volume POS environments
    • Reduced material concerns compared to legacy thermal media

    Importantly, businesses do not typically need to replace existing thermal printers when transitioning to updated thermal paper or label media. Modern thermal receipt paper and labels are designed to work with standard thermal printing systems, including Star Micronics receipt and label printers.

    Some premium thermal media options also help:

    • Reduce paper dust
    • Maintain print head performance
    • Improve long-term printer reliability
    • Support warranty-compliant printer operation

    Star Blue Eco media is specifically engineered to optimize printer performance and support long-term reliability across demanding POS environments.

    Industries Transitioning to More Sustainable Thermal Media

    Retail & Hospitality

    Retailers and hospitality businesses continue evaluating eco-friendly receipt paper and sustainable labeling solutions as part of broader operational and customer experience initiatives.

    Restaurants & QSRs

    Restaurants increasingly rely on thermal labels for:

    • Grab-and-go labels
    • Catering labels
    • Food rotation labels
    • Order confirmation labels
    • Allergen label information
    • Traceability labels
    • Off-premise dining workflows

    Many QSR operators are also adopting linerless labels to support waste reduction and operational efficiency.

    Healthcare & Pharmacies

    Healthcare organizations often require reliable thermal printing for:

    • Prescription labeling
    • Patient-facing receipts
    • Barcode labels
    • Traceability workflows

    Grocery & Foodservice

    Grocery stores and foodservice operations use thermal labels for:

    • Nutritional information labels
    • Inventory labels
    • Expiration date labels
    • Weight and serving size labels
    • Food identification labels

    What to Look for in Thermal Receipt Paper and Labels

    When evaluating thermal paper suppliers and labeling solutions, businesses should consider:

    Material Standards: Look for media produced using materials with no intentionally added BPA or BPS.

    Print Performance: Consistent thermal imaging and durable print quality help support reliable operations.

    Printer Compatibility: Thermal media should work seamlessly with existing POS printers and label printers.

    Sustainability Features: Some thermal media products offer:

    • FSC-certified materials
    • Recyclable thermal paper
    • Reduced packaging waste
    • No added Pergafast
    • Linerless labeling options

    Operational Reliability: Higher-quality thermal media can help reduce dust buildup and support long-term print head performance.

    Linerless Labels and Sustainable Labeling Workflows

    Linerless labels are becoming increasingly popular across restaurant, retail, and logistics environments because they help reduce liner waste while supporting flexible labeling workflows.

    Common linerless label applications include:

    • Order accuracy labels
    • Delivery bag labels
    • Product rotation labels
    • Barcode labels
    • Shelf labels
    • Grab-and-go labels
    • Catering workflows

    Star supports both linerless and linered label workflows across its media portfolio, including:

    • Repositionable linerless labels
    • Permanent linerless labels
    • Die-cut labels
    • Continuous linered labels

    These labeling solutions support modern restaurant workflows, cloud printing environments, and foodservice traceability initiatives.

    Shop Star Blue Eco

    The Star Blue Eco Advantage

    Star Blue Eco is Star’s premium paper and thermal media line, designed to support reliable printing performance while aligning with evolving sustainability and operational standards.

    Key advantages include:

    • Produced using materials with no added BPA or BPS
    • Prop 65 compliant
    • Premium-grade thermal coating for consistent print quality
    • Designed to optimize printer performance
    • Helps support long-term print head reliability
    • Signature blue core for fast identification
    • Select options include FSC-certified materials
    • Select options include recyclable thermal paper
    • No added Pergafast on select SKUs

    Star Blue Eco media is designed for receipt printers, label printers, linerless labeling applications, and scalable POS environments across retail, hospitality, and foodservice industries.

    Perfecting QSR Delivery With POS Scales And Advanced Labeling White Paper

    Perfecting QSR Delivery with POS Scales & Advanced Labeling

    Learn how QSR operators are transforming delivery with weight-based verification and advanced labeling solutions.

    Get the White Paper

    Ready to find out more about Star Blue Eco eco-friendly thermal paper and labels?

    Contact Star Now

    Frequently Asked Questions About Bisphenol-Free Thermal Paper

    What is bisphenol-free thermal paper?

    “Bisphenol-free thermal paper” generally refers to thermal paper formulated without bisphenol-based developers such as BPA or BPS. However, terminology, testing methods, and formulation standards can vary across manufacturers and suppliers.

    In some cases, manufacturers may use phrases such as “no intentionally added BPA or BPS” to describe thermal media formulations. This reflects the fact that trace amounts may still be possible due to manufacturing, raw material, or supply chain variables, even when bisphenols are not intentionally used in the formulation itself.

    Is BPA-free thermal paper the same as BPS-free paper?

    Not necessarily. BPA-free thermal paper simply means BPA was not intentionally used in the formulation, but some products may still use BPS or other alternative developers.

    Because terminology and material standards can vary across suppliers, many businesses now evaluate broader claims around added bisphenols and overall material composition rather than focusing on a single chemical term alone.

    What is Prop 65 compliant thermal paper?

    Prop 65 compliant thermal paper refers to receipt paper or labels designed to align with California Proposition 65 requirements related to listed chemicals and exposure warnings. Many businesses use Prop 65 compliant thermal media to support purchasing consistency across multiple states and locations.

    Can thermal paper be recyclable?

    Some thermal paper products are designed to support recyclability initiatives, though recyclability can depend on the specific paper formulation and local recycling capabilities. Some manufacturers also offer FSC-certified paper and sustainability-focused media options designed to support broader environmental initiatives.

    Star Micronics offers select SKUs of Star Blue Eco thermal receipt paper that are 100% recyclable.

    What is Pergafast in thermal paper?

    Pergafast is a chemical developer that has been used in some thermal paper formulations as an alternative to BPA or BPS. As thermal media standards continue evolving, some manufacturers now offer paper products made without added Pergafast as part of broader sustainability and material selection initiatives.

    Businesses evaluating thermal paper may review whether products contain added BPA, BPS, Pergafast, or other developers depending on their internal standards, sustainability goals, or regulatory considerations.

    What does FSC-certified paper mean?

    FSC-certified paper refers to paper products certified by the Forest Stewardship Council (FSC), an organization that promotes responsible forest management practices.

    FSC-certified thermal paper and labels are sourced from forests and supply chains that meet specific environmental, social, and sustainability standards. Many businesses look for FSC-certified media as part of broader sustainability, sourcing, and ESG initiatives.

    Do eco-friendly thermal paper rolls work with existing POS printers?

    Yes. Most modern thermal paper and label products are designed to work with standard thermal receipt printers and POS systems without requiring hardware changes. Businesses can typically transition to updated thermal media while continuing to use their existing printing equipment.

    What are linerless labels?

    Linerless labels are adhesive labels that do not use a traditional backing liner. They help reduce liner waste, allow for more labels per roll, and support flexible custom-length printing across restaurant, retail, and logistics workflows.

    Why are restaurants using more thermal labels?

    Restaurants increasingly use thermal labels to support:

    • Order accuracy
    • Food traceability
    • Off-premise dining workflows
    • Grab-and-go operations
    • Catering workflows
    • Food rotation and expiration labeling
    • Allergen and compliance labeling

    As delivery and mobile ordering continue growing, labeling has become a more important part of restaurant operations and packaging workflows.

    What should businesses look for in sustainable thermal media?

    Businesses evaluating thermal paper and labels often consider:

    • Material composition and formulation claims
    • Printer compatibility
    • Print quality and durability
    • Prop 65 compliance
    • FSC-certified materials
    • Recyclable paper options
    • Linerless labeling capabilities
    • Long-term media consistency and reliability

    Many businesses are also looking for suppliers that clearly explain how sustainability and material claims are defined across their product lines.

    Originally published on October 17, 2025, by the author.

  • Star Micronics to Showcase Labeling, Order Accuracy, and Cloud POS Solutions at the 2026 National Restaurant Show

    Star Micronics to Showcase Labeling, Order Accuracy, and Cloud POS Solutions at the 2026 National Restaurant Show

    Star will demonstrate food safety labeling, order accuracy workflows, and cloud-connected POS solutions at Booth 6454 during the 2026 National Restaurant Show.

    Chicago, IL – May 15, 2026 – Star Micronics, a global leader in POS hardware, labeling, and cloud printing technology, will exhibit at the 2026 National Restaurant Show, taking place May 16–19 at McCormick Place in Chicago, Illinois. At Booth 6454, Star will showcase integrated solutions for food safety labeling, kitchen execution, and order accuracy in partnership with leading restaurant technology providers.

    Food Safety and Traceability Workflows

    Star will demonstrate food safety labeling solutions that replace manual processes with automated, connected workflows.

    In partnership with ConnectedFresh and Kitchen Technology, Innovations by Integrated Control Corp. (KTI/ICC) attendees can see how labeling is generated during kitchen workflows using Star’s mC-Label3 and mC-Label2 multifunction label printers.

    These demonstrations highlight how operators can:

    • Generate prep, expiration, and traceability labels at the point of food preparation
    • Replace handwritten logs with consistent, printed labeling
    • Use die-cut or linerless media depending on workflow needs

    More advanced integrations also demonstrate how real-time data can automatically trigger labeling, allowing operators to capture food safety processes without manual input.

    KDS and Order Accuracy in the Kitchen

    Star is also highlighting how kitchen display systems (KDS), labeling, and verification workflows work together to improve order accuracy in high-volume environments.

    In collaboration with Logic Controls, attendees can follow how orders move from the front of house to the kitchen via the KitchenGO KDS platform, where staff can view items on-screen and instantly trigger labels through Star’s labeling workflow tools.

    These workflows enable staff to:

    • Apply sticky linerless labels directly to orders for clear identification
    • Reduce missed or misrouted items during peak service
    • Maintain consistency across prep and handoff

    Additional demonstrations showcase scan, weigh, and print workflows using integrated hardware, including the mG-T30 POS scale, BSH-32B barcode scanner, and SK1-311 thermal kiosk printer.

    These verification workflows allow operators to:

    • Scan items to confirm order accuracy
    • Verify portioning or weight-based items
    • Generate labels or receipts as part of a single process before fulfillment

    Cloud and Omnichannel POS Integration

    Star’s booth also features cloud-connected POS workflows that support modern restaurant operations across in-store, kiosk, and online ordering environments.

    Attendees will see how cloud-based systems can:

    • Route orders across multiple stations and locations
    • Print directly from online ordering platforms without local servers
    • Support consistent workflows across dine-in, takeout, and delivery

    Using solutions such as StarIO.Online and CloudPRNT Next, Star enables reliable communication between digital ordering systems and physical kitchen hardware, helping restaurants maintain consistency across locations and service models.

    Star will also showcase the mC-Connect cash drawer controller, which allows tablet and cloud POS systems to control cash drawers directly without requiring a printer connection. Designed for modern and space-constrained POS environments, the device supports flexible cash management workflows across retail and hospitality operations.

    Partner Ecosystem on Display

    At Booth 6454, Star features integrations with a range of restaurant technology partners, demonstrating how hardware and software work together to support real-world operations.

    “Restaurants are managing more complexity than ever across ordering channels, kitchen workflows, and compliance requirements. At the National Restaurant Show, we’re focused on showing how integrated solutions, from labeling to KDS to cloud printing, can help operators bring more control, order accuracy and consistency to their day-to-day operations.”

    Christophe Naasz, Global Director of Business Development at Star Micronics

    Free Order Accuracy and Workflow Audit

    In addition to live demonstrations, Star Micronics is offering a complimentary audit for restaurant operators looking to evaluate their current workflows.

    The audit identifies gaps in order accuracy, labeling, and kitchen communication, while providing practical recommendations to improve consistency across prep, packaging, and handoff.

    Attendees are invited to visit Booth 6454 to see the solutions in action, meet with partners, and schedule a one-on-one workflow review with the Star team.

    For more information, visit starmicronics.com.

    Can’t get enough industry news?

    Explore the Star Blog

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Trilone

    Star Micronics America, Inc.

    ctrilone@starmicronics.com

    848-216-3318

  • Star Micronics Introduces mC-Connect Drawer for Direct Cash Drawer Control Across Modern POS Systems

    Star Micronics Introduces mC-Connect Drawer for Direct Cash Drawer Control Across Modern POS Systems

    A multi-interface cash drawer controller that enables direct control from POS systems, tablets, and mobile devices using USB, Ethernet, Wireless LAN, and Bluetooth LE.

    Somerset, NJ – May 13, 2026 – Star Micronics, a global leader in POS hardware solutions, today announced the launch of the mC-Connect Drawer (MCD10), a cash drawer controller designed to enable control of cash drawers with standard RJ-12 connectivity directly from POS systems, tablets, and mobile devices.

    As POS environments continue to expand beyond fixed checkout stations, businesses are deploying mobile devices, tablets, and flexible counter setups alongside traditional printer-based systems. The mC-Connect Drawer supports these environments by enabling direct communication between POS devices and cash drawers, while continuing to work alongside existing printer-driven configurations. It is well-suited for mobile POS, shared till workflows, self-service environments, and multi-lane retail and restaurant deployments.

    Direct Cash Drawer Control for Flexible POS Setups

    The mC-Connect Drawer allows POS systems, smartphones, and tablets to trigger proximity-based cash drawer opens directly, supporting use cases where a desktop receipt printer is not present or where additional flexibility is needed. It can be used alongside traditional printer-driven setups or as part of mobile and tablet-based POS deployments, including pop-up retail, assisted selling, kiosk, and space-constrained counter environments.

    With USB, Ethernet, Wireless LAN, and Bluetooth® Low Energy (Bluetooth LE) 5.0 built into a single device, the mC-Connect Drawer provides multiple connection options without requiring different hardware models. This allows businesses to standardize on a single device across locations, use a shared in-store till, simplify multi-location deployments, and adapt to different POS configurations as needed.

    Works with Existing Cash Drawers

    The mC-Connect Drawer (MCD10) is compatible with cash drawers that have standard RJ-12 connectors, allowing businesses to add connectivity without replacing existing hardware. It supports up to four cash drawers, making it well-suited for multi-lane and shared POS environments.

    This enables businesses to extend the capabilities of their current cash drawer installations while maintaining compatibility with existing equipment and modern POS workflows.

    Consistent Operation in High-Use Environments

    The mC-Connect Drawer monitors drive voltage and executes open commands only when sufficient power is available, helping prevent failed drawer opens. Commands are held and executed when the device is ready, supporting consistent operation across high-volume retail and restaurant environments.

    Software Support for Setup and Integration

    The mC-Connect Drawer works with Star Quick Setup Utility, Star Windows Software, and StarXpand SDK, providing tools for configuration and integration into POS applications. It supports communication with Android, iOS, Windows, and web-based systems.

    The mC-Connect Drawer is available through Star Micronics’ authorized distribution partners. For more information, visit starmicronics.com or contact your Star Micronics representative.

    Can’t get enough industry news?

    Explore the Star Blog

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Trilone

    Star Micronics America, Inc.

    ctrilone@starmicronics.com

    848-216-3318

  • OIML Scales: Understanding Global Compliance for POS Scales

    OIML Scales: Understanding Global Compliance for POS Scales

    For retailers, grocers, and other businesses using POS scales, compliance is not optional. If a scale is used to determine price based on weight, it must meet legal-for-trade requirements in the region where it is deployed.

    That’s where confusion often begins.

    Different countries follow different standards, and terms like OIML, NTEP, and Measurement Canada are often used interchangeably when they are not the same. For businesses operating across regions or planning international expansion, understanding these differences is critical.

    This guide explains what OIML scales are, how they compare to NTEP and Measurement Canada, and what these standards mean for POS scale deployments in real-world retail and grocery environments.

    Explore Star’s POS Scales

    What Are OIML Scales?

    OIML scales are weighing devices that meet standards set by the International Organization of Legal Metrology (OIML). These standards are designed to ensure accuracy, consistency, and fairness in commercial transactions involving weight.

    OIML-certified scales are commonly used in legal-for-trade applications across global markets, particularly in regions outside the United States and Canada.

    In practical terms, if a business is selling products by weight in an international market, an OIML-compliant scale is often required to meet local regulations.

    What Is OIML Certification?

    OIML certification confirms that a scale complies with internationally recognized metrology standards. These standards are defined through a series of technical documents known as OIML recommendations.

    These recommendations establish how scales should perform under various conditions, including:

    • Accuracy and repeatability
    • Environmental stability
    • Durability over time

    One of the most widely referenced standards is OIML R76, which applies to non-automatic weighing instruments such as retail and grocery POS scales.

    For businesses, OIML certification provides confidence that a scale will meet regulatory requirements and deliver consistent, reliable performance in commercial use.

    OIML vs NTEP: What’s the Difference?

    While both OIML and NTEP relate to legal-for-trade compliance, they apply to different regions and regulatory frameworks.

    OIML

    • International standard
    • Used in many countries worldwide
    • Based on global metrology recommendations

    NTEP (National Type Evaluation Program)

    • United States standard
    • Managed by the National Conference on Weights and Measures (NCWM)
    • Required for legal-for-trade scales used in the U.S.

    The key takeaway is that OIML and NTEP certifications are not interchangeable. A scale approved under one system does not automatically meet the requirements of the other.

    For businesses operating globally, this distinction is critical when selecting POS scales for different markets.

    POS scale and POS setup at a farmer's market food truck.

    OIML vs Measurement Canada: Key Differences

    Measurement Canada governs the approval and certification of weighing devices used in commercial transactions within Canada.

    While there are similarities between Measurement Canada and OIML standards, they are separate regulatory systems with their own requirements and approval processes.

    Measurement Canada

    • Applies specifically to Canada
    • Requires approval for legal-for-trade use
    • Includes inspection and compliance verification

    OIML

    • Applies internationally
    • Provides a framework for global standardization

    Some devices may align with both sets of requirements, but approval in one region does not guarantee compliance in another. Businesses must ensure that their POS scales meet the specific certification requirements of each country where they operate.

    What Are OIML Recommendations (and Why They Matter)?

    OIML recommendations are technical guidelines that define how weighing instruments should perform. These documents serve as the foundation for OIML certification.

    They cover areas such as:

    • Measurement accuracy
    • Tolerance limits
    • Environmental testing
    • Device classification

    For example, OIML R76 outlines the requirements for non-automatic weighing instruments, including most retail POS scales.

    These recommendations help ensure consistency across international markets, making it easier for manufacturers and businesses to align with global standards.

    What This Means for POS Scales in Retail and Grocery

    For businesses using POS scales, compliance directly impacts day-to-day operations.

    If a scale does not meet the required certification:

    • It cannot legally be used to sell products by weight
    • Transactions may be subject to regulatory penalties
    • Customer trust can be impacted

    This is especially important for:

    • Grocery stores
    • Delis and fresh food counters
    • Specialty retail (including cannabis and bulk goods)

    For multi-location or international businesses, the challenge increases. Each location must meet the specific requirements of its region, whether that means OIML, NTEP, or Measurement Canada certification.

    Selecting the right POS scale is not just about performance. It is about ensuring compliance across every location where the business operates.

    The latest mG-T POS scales from Star Micronics are perfect for grocery stores and environments.

    Do you run a restaurant or QSR and find orders going out wrong more often than they should, especially during peak hours? Read up on “Why Leading QSRs Use POS Scales & Labels to Increase Order Accuracy” >

    Choosing the Right Certified POS Scale

    When selecting a POS scale, businesses need to balance compliance requirements with day-to-day operational performance. The right solution should meet regional regulations while supporting fast, accurate transactions at the point of sale.

    For example, a grocery POS scale deployed in Europe may require OIML compliance, while the same deployment in the United States would require NTEP certification. Understanding where and how the scale will be used is the first step in selecting the right device.

    Key factors to consider include:

    • Required certification (OIML, NTEP, or Measurement Canada)
    • Integration with POS systems and retail workflows
    • Accuracy and reliability in high-volume environments
    • Durability for consistent daily use

    A legal-for-trade POS scale that does not integrate well into the POS workflow can still create operational challenges. The goal is to choose a solution that meets regulatory requirements while supporting efficient, scalable transactions across locations.

    Want to know more? Read our blog article, “The Ultimate Buyer’s Guide to Choosing the Right POS Scale for Your Business” >

    How Star Micronics Supports Global POS Scale Compliance

    Star Micronics provides POS scale solutions designed to meet the needs of modern retail and grocery environments, where compliance and performance must work together.

    Star POS scales are built to support:

    • Legal-for-trade compliance across multiple regions
    • Reliable performance in high-volume environments
    • Integration with POS systems and retail workflows

    With a focus on accuracy, durability, and ease of use, Star helps businesses deploy POS scale solutions that meet regulatory requirements and real-world operational demands.

    Star’s OIML-certified POS scales are available in regions outside the United States, including Europe. To learn more about availability and deployment options, reach out to the Star Micronics team in the UK.

    Understanding OIML, NTEP, and Measurement Canada requirements helps businesses avoid compliance issues and confidently deploy POS scale solutions across regions. With the right hardware and approach in place, compliance becomes a built-in advantage, not a barrier to growth.

    Learn more about Star Micronics POS scales and compliance-ready solutions for global retail and grocery environments.

    Contact Star Today

    Frequently Asked Questions (FAQs) About OIML Scales

    What does OIML stand for?

    OIML stands for the International Organization of Legal Metrology. It is a global organization that develops standards and recommendations for measuring instruments used in commercial transactions.

    What is an OIML scale?

    An OIML scale is a weighing device that meets the standards set by the International Organization of Legal Metrology. These scales are typically used in legal-for-trade applications in international markets.

    What is the difference between OIML and NTEP certification?

    OIML is an international standard, while NTEP applies specifically to the United States. Both ensure accuracy and compliance for legal-for-trade scales, but they are governed by different organizations and are not interchangeable.

    Are OIML scales required in the U.S.?

    No. In the United States, legal-for-trade scales must be NTEP certified. OIML certification is generally used in international markets outside the U.S.

    Can a scale be both OIML and NTEP certified?

    Yes. Some manufacturers design scales to meet both OIML and NTEP requirements, allowing them to be used in multiple regions. However, each certification must be obtained separately.

    What are OIML recommendations?

    OIML recommendations are technical guidelines that define how weighing instruments should perform. They serve as the basis for OIML certification and help ensure consistency across international markets.

    What are the classes of OIML scales?

    OIML classifies scales based on their level of accuracy. Common classes include:

    • Class I: High-precision laboratory scales
    • Class II: Precision scales used in laboratories and some retail applications
    • Class III: Commercial scales used in retail and grocery environments
    • Class IIII: Scales used for less precise applications such as bulk weighing

    Most POS scales used in retail fall under Class III.

    What are the classes of OIML weights?

    OIML weights are also classified by accuracy, ranging from high-precision classes such as E1 and E2 to lower-precision classes like M1, M2, and M3. These weights are used to calibrate and verify the accuracy of scales.

    What does legal-for-trade mean for POS scales?

    Legal-for-trade means a scale meets the regulatory requirements needed to be used in commercial transactions where price is determined by weight. Certification ensures accuracy, fairness, and compliance with local laws.

  • Star Micronics and OneTablet Help Restaurants Drive More Revenue from Delivery, Backed by Reliable Kitchen Printing

    Star Micronics and OneTablet Help Restaurants Drive More Revenue from Delivery, Backed by Reliable Kitchen Printing

    Star Micronics kitchen printing pairs with OneTablet’s delivery revenue platform to help restaurants increase order volume, improve menu conversion, and fulfill off-premise orders with greater accuracy.

    Somerset, NJ – May 1, 2026 – Star Micronics, a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions, today announced its collaboration with OneTablet, a restaurant technology platform that helps independent restaurants and multi-location operators generate more revenue from third-party delivery. Together, the companies give restaurants the tools to improve menu visibility, conversion rates, and average order value across delivery platforms, while ensuring every order prints reliably at the right station.

    Third-party delivery now accounts for 30% or more of a restaurant’s revenue, and that share continues to climb. Restaurants that aren’t actively optimizing their presence on DoorDash, Uber Eats, and Grubhub are leaving money on the table. OneTablet gives operators the tools to win on these platforms: better menu visibility, stronger conversion rates, higher average order values, and the performance data to know what’s working and what isn’t.

    As that order volume grows, kitchens need hardware that can keep up. Star’s TSP100 series delivers the print speed, reliability, and uptime that high-volume delivery operations demand, so every ticket reaches the right station, every time.

    From Delivery Platform to the Kitchen Line

    Aggregating orders is only part of the workflow. Restaurants also need to manage menus, monitor performance across delivery platforms, and maintain control over how orders are prepared and fulfilled.

    OneTablet is the operating system for off-premise restaurant operations, consolidating Uber Eats, DoorDash, and Grubhub into a single, unified platform. Beyond order aggregation, it gives operators centralized control over menus, pricing, and prep timing, while delivering real-time reporting across all channels.

    By surfacing performance data at the item, channel, and store level, OneTablet enables restaurants to continuously optimize their delivery business—adjusting menus, pricing, and availability to increase conversion, improve order volume, and maximize revenue. Through its integration with Star Micronics printers, OneTablet extends that control directly into the kitchen, ensuring orders are automatically routed, organized, and printed at the appropriate prep stations. This creates a seamless connection between digital optimization and in-store execution, reducing errors and improving throughput during peak service.

    Star’s TSP100 series thermal ticket printers, including the TSP143III (LAN, USB, and Bluetooth models), as well as the TSP143IV X4 and TSP143IV SK X4 sticky linerless label printers, were tested across OneTablet’s platform and performed reliably in each configuration. This allows restaurants to use the same trusted hardware for both standard ticket printing and sticky labeling workflows, depending on their kitchen setup.

    Supporting High-Volume Delivery Workflows

    Off-premise orders introduce significant pressure during peak hours, where missed tickets, unclear modifications, or delayed prints can quickly lead to errors and slowdowns.

    By combining OneTablet’s order aggregation with Star’s reliable printing, restaurants can:

    • route orders instantly to the correct prep station
    • maintain clear, readable tickets during peak volume
    • reduce missed or duplicated orders
    • kitchens moving at the pace of incoming delivery demand

    “Delivery isn’t linear. Orders hit in waves from multiple platforms at the same time. At OneTablet, we bring structure to that. We organize and route orders so kitchens can actually execute. If tickets are not clear and in the right place immediately, performance drops fast. Star gives us the consistency on the print layer to make sure that does not happen.”

    Marcel Grangien, CEO and Director at OneTablet

    “As restaurants take in orders from multiple delivery channels, consistency at the kitchen level becomes critical. By working with OneTablet, we’re helping ensure those orders are reliably routed and printed at the right station, so staff can act on them immediately without confusion or delay.”

    Jon Levin, Director of Product Management at Star Micronics

    Extending Workflows with Labeling

    In addition to ticket printing, labeling can be used to support order identification and quality control for off-premise orders. Applying labels to bags, containers, or drinks helps staff verify items before they leave the kitchen, reducing handoff errors during busy service periods.

    As delivery volume increases, combining order aggregation, printing, and labeling provides a more controlled workflow from order intake to fulfillment.

    For more information about Star Micronics solutions, visit starmicronics.com.

    To learn more about OneTablet, visit onetablet.com.

    Can’t get enough industry news?

    Explore the Star Blog

    OneTablet Delivery Operations

    OneTablet is a restaurant technology platform designed to help independent restaurants and multi-location operators generate more revenue from third-party delivery. The platform consolidates DoorDash, Uber Eats, and Grubhub into a single dashboard, enabling operators to manage menus, improve visibility, increase conversion rates, and grow average order value across all channels.

    Unlike traditional POS-based integrations, OneTablet operates at the platform layer, giving restaurants direct control over menus, pricing, availability, and store operations within each marketplace. This allows operators to improve key performance drivers such as item availability, prep times, cancellations, and customer ratings—ultimately increasing order volume and revenue.

    Through advanced reporting and menu optimization tools, OneTablet surfaces actionable insights that help restaurants identify opportunities to improve performance, drive more orders, and capture incremental revenue.

    Originally founded as MealCo and relaunched as OneTablet in 2025, the company serves independent restaurants, enterprise brands, and digital-first operators across the United States.

    Star Micronics logo, point-of-sale (POS) hardware and technology company.

    Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

    Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

    Media Contact:

    Christin Trilone

    Star Micronics America, Inc.

    ctrilone@starmicronics.com

    848-216-3318

    Media Contact:

    Paula Moran

    OneTablet

    paula@onetablet.com

  • Cleaning Printers: How to Prevent Gummed-Up Printer Cutters

    Cleaning Printers: How to Prevent Gummed-Up Printer Cutters

    In a busy kitchen or retail environment, everything runs smoothly until it doesn’t. Orders are coming in, labels should be printing, and suddenly the printer slows down. Labels tear instead of separating cleanly. The cutter jams. Staff stop what they are doing to troubleshoot, and operations stall.

    This is a common issue with many label printers. Adhesive buildup from labels accumulates over time, especially in high-volume environments or when switching between media types. As residue collects on the printer cutter, it can cause jams, miscuts, and inconsistent label output. When maintenance is delayed, performance declines and downtime increases.

    Cleaning printers is a critical part of label printer maintenance for businesses that rely on accurate, consistent labeling. Multifunction printers handle linerless labels, die-cut labels, continuous media, and receipts, but they require regular cleaning to keep cutters operating properly. 

    This guide explains how to clean printer cutters, prevent adhesive buildup, and maintain reliable label printing in high-volume operations.

    See Star’s Labeling Solutions

    What Is a Gummed-Up Printer Cutter?

    A gummed-up printer cutter occurs when adhesive residue builds up on the cutter blade. Over time, this residue collects paper dust and label debris.

    As buildup increases, the cutter can become sticky, misaligned, or unable to cut cleanly. This leads to poor performance, inconsistent output, and eventual printer issues if left unaddressed.

    Gummed Up Printer Cutter
    A gummed-up printer cutter leads to poor performance and eventual printer issues if unaddressed.

    How Often Should You Clean a Label Printer Cutter?

    Cleaning frequency depends on print volume, media type, and overall label printer usage.

    High-volume environments and linerless label usage typically require more frequent cleaning due to increased adhesive exposure. Linerless labels, in particular, apply adhesive across the entire label surface, which makes buildup more likely.

    Rather than relying only on a fixed schedule, maintenance alerts are often a better approach. Alerts help ensure cleaning happens when it is actually needed, not too early and not too late.

    The Risks of Not Regularly Cleaning Printers

    Failing to clean printer cutters regularly can lead to a range of operational and mechanical issues:

    • Incomplete cuts, where labels tear instead of separating cleanly
    • Cutter jams that cause print queues to back up
    • Increased strain on the cutter motor, leading to long-term wear
    • Unexpected downtime that interrupts workflows and delays orders
    • Reactive maintenance that pulls staff away from their primary tasks
    • Workarounds that bypass labeling altogether, increasing the risk of errors, missing allergen information, or incorrect orders
    • Damage to brand perception when operations appear inconsistent or unreliable

    Over time, these issues compound. What starts as minor buildup can lead to more serious printer performance problems if not addressed early.

    How to Clean a Label Printer Cutter

    Keeping printer cutters clean is a simple process when done regularly. With the right approach, staff can remove adhesive buildup quickly and keep printers running without interruption.

    1. Power Off and Open the Printer

    • Turn off the printer before performing any maintenance.
    • Open the printer cover to access the cutter area.
    • Ensure the printer is stable and safe to handle before proceeding.

    2. Locate the Cutter Blade and Surrounding Area

    • Identify the cutter blade where labels or receipts are cut.
    • Check for visible adhesive buildup, dust, or debris.
    • Pay attention to edges where residue tends to collect.

    3. Remove Adhesive Buildup

    • Use the adhesive side of an unused label to lift gum and residue.
    • Gently press and pull to remove buildup from the cutter surface.
    • Avoid using sharp objects or abrasive materials.
    Cleaning Printer Cutter Illustration

    4. Clear Loose Debris

    • Remove any remaining paper dust or label fragments.
    • Ensure the cutter area is free of obstructions.
    • Keep the cleaning process controlled and precise.
    Bottom Cutter Blade

    5. Close the Printer and Test

    • Close the printer securely after cleaning.
    • Power the printer back on.
    • Run a test print to confirm smooth, clean cuts.

    Printer Cleaning Do’s and Don’ts

    Do

    • Follow manufacturer guidelines for cleaning and maintenance
    • Clean printer cutters regularly, especially in high-volume or linerless environments
    • Use approved methods, such as the adhesive side of a label, to remove buildup
    • Perform cleaning in a controlled, well-lit area to ensure accuracy

    Don’t

    • Use sharp tools or abrasive materials that can damage the cutter
    • Apply harsh chemicals that may affect printer components
    • Attempt to clean the printer while it is powered on
    • Ignore early signs of buildup, such as uneven cuts or minor jams
    The mC-Label3 Multifunction Printer by Star Micronics great for delivery take out online ordering and QSRs.
    Keep your label printers working by following best practices for cleaning printer cutters.

    Best Practices for Cleaning Printer Cutters

    Keeping printer cutters clean comes down to a few practical maintenance habits.

    • Follow Maintenance Alerts, Not Just Schedules: Print volume can vary significantly. Built-in maintenance alerts help ensure cleaning happens at the right time, before performance issues begin.
    • Make Cleaning Instructions Easy to Access: When cleaning is required, staff need clear, immediate guidance. Printers that provide quick access to step-by-step instructions make maintenance easier and more consistent.
    • Simplify the Cleaning Process: If maintenance is complicated, it will be delayed. Tool-free access and clearly designed components allow staff to clean printers quickly without relying on IT support.
    • Replace Worn Parts Before They Fail: Even with regular cleaning, cutters and platens wear over time. Replacing these components proactively helps prevent jams and keeps printers performing reliably.

    View our printer cutter and platen replacement sets for the mC-Label series >

    Printer Cleaning and Maintenance Made Easy with Star Micronics

    Keeping label printers clean should not require specialized training or disrupt daily operations. In high-volume environments, printer cleaning and maintenance need to be simple, repeatable, and built into normal workflows. Star printers are designed so routine label printer maintenance can be performed by staff in minutes, without tools, service calls, or operational delays.

    The mC-Label2 and mC-Label3 multifunction label printers are built to support routine cleaning without technical expertise. Built-in maintenance alerts notify staff when attention is needed, helping prevent adhesive buildup before it impacts performance. When it’s time to clean, QR code-driven instructions provide immediate access to step-by-step guidance, so employees can act quickly and confidently.

    Cleaning the printer cutter is straightforward. In many cases, staff can use the adhesive side of an unused label to remove gum and debris from the cutter. Tool-free, color-coded components make it easy to access, clean, and reassemble parts without delays or IT support.

    With the right maintenance approach and tools, cleaning label printers becomes a quick, routine task instead of a source of downtime.

    Want to learn more about how the mC-Label series helps reduce printer downtime? Read our blog, “Reduce Label Printer Downtime with Smarter Maintenance Tools.”

    The mC-Label2 multimedia printer by Star Micronics features user-friendly, tool-free maintenance.
    The mC-Label series uses tool-free, color-coded components for easy printer maintenance.

    Contact us for a demonstration to see how easy printer cleaning and maintenance can be.

    Contact Star Today

    Frequently Asked Questions About Cleaning Printers

    How often should you clean a printer cutter?

    A printer cutter should be cleaned based on print volume and media type. High-volume environments and linerless label printing require more frequent cleaning due to adhesive buildup. Maintenance alerts help ensure cleaning happens at the right time.

    What causes a label printer cutter to become gummed up?

    A label printer cutter becomes gummed up when adhesive residue builds up on the cutter blade. This residue collects paper dust and debris, causing the cutter to become sticky, misaligned, or unable to cut cleanly.

    What happens if you do not clean a printer cutter?

    A dirty printer cutter causes incomplete cuts, label tearing, and frequent jams. Over time, this increases wear on the cutter mechanism and leads to downtime that disrupts labeling workflows.

    How do you clean a label printer cutter?

    To clean a label printer cutter, use the adhesive side of an unused label to remove buildup from the cutter blade. Always follow manufacturer instructions and ensure the printer is powered off before cleaning.

    Do linerless labels require more printer maintenance?

    Yes. Linerless labels apply adhesive across the entire label surface, increasing the likelihood of buildup on the printer cutter. More frequent printer cutter cleaning is required in these environments.

    Can employees clean printer cutters without technical training?

    Yes. Printers designed with tool-free access and guided instructions allow staff to perform printer cutter cleaning without technical training or IT support.

    When should you replace a printer cutter or platen?

    Replace a printer cutter or platen when cleaning no longer resolves cutting issues, or when consistent jams and uneven cuts occur.

    How can businesses reduce printer downtime caused by cutter issues?

    Businesses can reduce printer downtime by performing regular printer cutter cleaning, following maintenance alerts, and replacing worn parts proactively. Using printers designed for easy maintenance improves consistency and reliability.

  • Kitchen Order Routing Breaks Down at Scale. A QSR Case Study.

    Kitchen Order Routing Breaks Down at Scale. A QSR Case Study.

    For many QSRs, order complexity doesn’t become a problem until volume increases. Dine-in, takeout, online ordering, and delivery platforms all feed into the same kitchen, but without structured routing, orders can bottleneck at the wrong stations or get lost in the flow.

    That’s exactly what Sal y Limón Mexican Cuisine was facing. As order volume grew across channels, the kitchen needed a way to route items to the right preparation areas and ensure tickets were clear, consistent, and easy to act on during peak hours.

    Working with YOGO POS, the team implemented a kitchen printing and order routing system using Star Micronics printers and the StarXpand™ SDK. Orders from multiple sources were directed to specific stations, with dedicated printers supporting each part of the workflow.

    We put together a short case study that looks at how the system was configured, how the integration was handled, and what changed once routing and printing were aligned with kitchen operations.

    Download the full case study to see how the deployment was structured and scaled.

    Find Out What Happened