Tag: KDS

CaterZen and Star Micronics Help Restaurants Scale Catering with Linerless Labeling
CaterZen Catering Software integrates with Star’s TSP143IV SK printer to help restaurants organize, identify, and fulfill catering orders with greater accuracy from the kitchen to the customer.
Somerset, NJ – July 10, 2026 – Star Micronics, a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions, today announced its integration with CaterZen Catering Software, a catering management platform built specifically for restaurants. Through the integration, CaterZen’s Catering Kitchen Display System (KDS) generates linerless labels on Star’s TSP143IV SK sticky linerless label printer as orders are prepared, helping restaurants keep complex catering orders organized from the kitchen to the customer.

Extending the Catering Kitchen Workflow

Catering orders are often larger, more customized, and more time-sensitive than traditional restaurant orders. Multiple trays, individually packaged meals, dietary restrictions, delivery locations, and scheduled pickup times all require clear labeling and organization throughout preparation and fulfillment.

CaterZen helps restaurants manage every stage of the catering process, from customer inquiries and proposals to order management, production, online ordering, delivery coordination, marketing, and repeat business. In 2017, CaterZen introduced its Catering Kitchen Display System (KDS) to help restaurants manage catering production more efficiently. As customers looked to extend those digital workflows with printed labels, integrating the Star TSP143IV SK became a natural next step, allowing restaurants to generate clear, professional linerless labels directly from the KDS as orders are prepared.

“We built CaterZen specifically for restaurant operators because catering requires workflows that fit the way restaurants actually work. Integrating Star’s TSP143IV SK gives our customers a dependable way to organize and identify every catering order while maintaining the professional presentation that keeps customers coming back.”

Michael Attias, Founder and CEO of CaterZen Catering Software

The integration helps restaurants:

Print catering labels directly from CaterZen order workflows

Clearly identify trays, containers, bags, and individually packaged meals

Include customer names, delivery destinations, and special instructions

Organize complex catering orders during preparation and packing

Reduce packing and handoff errors before pickup or delivery

Built for High-Volume Catering Workflows

The Star TSP143IV SK is a single, compact linerless sticky label printer that gives restaurants the flexibility to handle everyday transactions and catering fulfillment with one printer. Repositionable linerless labels can be applied, removed, and repositioned without leaving adhesive residue, making them well-suited for catering containers, delivery bags, and order packaging. The printer also helps reduce liner waste while providing more labels per roll than traditional label media.

“Large catering orders leave very little room for error. The last step before an order leaves the kitchen is often the one customers notice most. Clear, accurate labeling helps ensure every catering order arrives organized, identifiable, and ready to serve.”

Christophe Naasz, Global Director of Business Development at Star Micronics

Supporting Restaurants That Cater

As catering continues to grow as an important revenue channel for restaurants, operators need systems that simplify execution without adding unnecessary complexity. Together, CaterZen and Star provide a connected solution that helps restaurants manage catering orders, improve fulfillment accuracy, strengthen food presentation, and support a consistent customer experience for every event, meeting, and large-order delivery.

For more information about Star Micronics solutions, visit starmicronics.com.

To learn more about CaterZen Catering Software, visit caterzen.com.
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CaterZen Catering Software is a catering management platform built specifically for restaurant operators. Designed by restaurateur Michael Attias, the platform helps restaurants manage customer inquiries, proposals, catering orders, online ordering, production, delivery coordination, customer communications, marketing, and repeat business through a single system. Built around real restaurant operations, CaterZen enables operators to grow catering revenue while maintaining organized, repeatable workflows.

Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

Media Contacts:

Christin Dorner

Star Micronics America, Inc.

cdorner@starmicronics.com

848-216-3318

Michael Attias

CaterZen Catering Software

michael.attias@caterzen.com

615-969-7090
July 10, 2026
Star Micronics and OneTablet Help Restaurants Drive More Revenue from Delivery, Backed by Reliable Kitchen Printing
Star Micronics kitchen printing pairs with OneTablet’s delivery revenue platform to help restaurants increase order volume, improve menu conversion, and fulfill off-premise orders with greater accuracy.
Somerset, NJ – May 1, 2026 – Star Micronics, a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions, today announced its collaboration with OneTablet, a restaurant technology platform that helps independent restaurants and multi-location operators generate more revenue from third-party delivery. Together, the companies give restaurants the tools to improve menu visibility, conversion rates, and average order value across delivery platforms, while ensuring every order prints reliably at the right station.

Third-party delivery now accounts for 30% or more of a restaurant’s revenue, and that share continues to climb. Restaurants that aren’t actively optimizing their presence on DoorDash, Uber Eats, and Grubhub are leaving money on the table. OneTablet gives operators the tools to win on these platforms: better menu visibility, stronger conversion rates, higher average order values, and the performance data to know what’s working and what isn’t.

As that order volume grows, kitchens need hardware that can keep up. Star’s TSP100 series delivers the print speed, reliability, and uptime that high-volume delivery operations demand, so every ticket reaches the right station, every time.

From Delivery Platform to the Kitchen Line

Aggregating orders is only part of the workflow. Restaurants also need to manage menus, monitor performance across delivery platforms, and maintain control over how orders are prepared and fulfilled.

OneTablet is the operating system for off-premise restaurant operations, consolidating Uber Eats, DoorDash, and Grubhub into a single, unified platform. Beyond order aggregation, it gives operators centralized control over menus, pricing, and prep timing, while delivering real-time reporting across all channels.

By surfacing performance data at the item, channel, and store level, OneTablet enables restaurants to continuously optimize their delivery business—adjusting menus, pricing, and availability to increase conversion, improve order volume, and maximize revenue. Through its integration with Star Micronics printers, OneTablet extends that control directly into the kitchen, ensuring orders are automatically routed, organized, and printed at the appropriate prep stations. This creates a seamless connection between digital optimization and in-store execution, reducing errors and improving throughput during peak service.

Star’s TSP100 series thermal ticket printers, including the TSP143III (LAN, USB, and Bluetooth models), as well as the TSP143IV X4 and TSP143IV SK X4 sticky linerless label printers, were tested across OneTablet’s platform and performed reliably in each configuration. This allows restaurants to use the same trusted hardware for both standard ticket printing and sticky labeling workflows, depending on their kitchen setup.

Supporting High-Volume Delivery Workflows

Off-premise orders introduce significant pressure during peak hours, where missed tickets, unclear modifications, or delayed prints can quickly lead to errors and slowdowns.

By combining OneTablet’s order aggregation with Star’s reliable printing, restaurants can:

route orders instantly to the correct prep station

maintain clear, readable tickets during peak volume

reduce missed or duplicated orders

kitchens moving at the pace of incoming delivery demand

“Delivery isn’t linear. Orders hit in waves from multiple platforms at the same time. At OneTablet, we bring structure to that. We organize and route orders so kitchens can actually execute. If tickets are not clear and in the right place immediately, performance drops fast. Star gives us the consistency on the print layer to make sure that does not happen.”

Marcel Grangien, CEO and Director at OneTablet

“As restaurants take in orders from multiple delivery channels, consistency at the kitchen level becomes critical. By working with OneTablet, we’re helping ensure those orders are reliably routed and printed at the right station, so staff can act on them immediately without confusion or delay.”

Jon Levin, Director of Product Management at Star Micronics

Extending Workflows with Labeling

In addition to ticket printing, labeling can be used to support order identification and quality control for off-premise orders. Applying labels to bags, containers, or drinks helps staff verify items before they leave the kitchen, reducing handoff errors during busy service periods.

As delivery volume increases, combining order aggregation, printing, and labeling provides a more controlled workflow from order intake to fulfillment.

For more information about Star Micronics solutions, visit starmicronics.com.

To learn more about OneTablet, visit onetablet.com.
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OneTablet is a restaurant technology platform designed to help independent restaurants and multi-location operators generate more revenue from third-party delivery. The platform consolidates DoorDash, Uber Eats, and Grubhub into a single dashboard, enabling operators to manage menus, improve visibility, increase conversion rates, and grow average order value across all channels.

Unlike traditional POS-based integrations, OneTablet operates at the platform layer, giving restaurants direct control over menus, pricing, availability, and store operations within each marketplace. This allows operators to improve key performance drivers such as item availability, prep times, cancellations, and customer ratings—ultimately increasing order volume and revenue.

Through advanced reporting and menu optimization tools, OneTablet surfaces actionable insights that help restaurants identify opportunities to improve performance, drive more orders, and capture incremental revenue.

Originally founded as MealCo and relaunched as OneTablet in 2025, the company serves independent restaurants, enterprise brands, and digital-first operators across the United States.

Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Dorner

Star Micronics America, Inc.

cdorner@starmicronics.com

848-216-3318

Media Contact:

Paula Moran

OneTablet

paula@onetablet.com
May 1, 2026
Star Micronics Partners with Kitchen Technology, Innovations by ICC to Deliver Automated Food Safety Labeling with i.Print3™ and mC-Label2

The partnership combines automated labeling technology with compact, reliable printing to help foodservice operators improve traceability, compliance, and kitchen efficiency.

Somerset, NJ – April 14, 2026 – Star Micronics, a global leader in POS hardware, labeling, and cloud printing technology, today announced a partnership with Kitchen Technology, Innovations by ICC (KTI/ICC) to integrate the i.Print3™ automated labeling solution with Star’s mC-Label2 multifunction label printer. The combined solution helps foodservice operators automate food preparation labeling, improve traceability, and support food safety compliance across modern kitchen environments.

Foodservice operations often rely on handwritten labels or preprinted label sheets for food preparation and grab-and-go items. These manual processes can lead to inconsistent labeling, wasted materials, and increased labor. Integrating the i.Print3 device with Star’s mC-Label multifunction printer series, including the compact mC-Label2 and mC-Label3 printers, allows operators to generate clear, accurate labels at the point of food preparation, including preparation dates, expiration times, and other key food safety information.

Automating Food Safety Labeling in the Kitchen

The i.Print3 device is designed to automate kitchen labeling workflows in fast-paced foodservice environments. Instead of relying on multiple tools and fragmented workflows, the solution combines hardware, software, and cloud connectivity into a single integrated labeling platform.

Cloud-based traceability allows operators to store labeling data and maintain records that support food safety oversight and operational visibility. This capability helps organizations track food preparation information, improve accountability, and support compliance with evolving regulatory and food safety requirements.

“The i.Print3 was developed to simplify labeling and food safety processes for foodservice operators. Partnering with Star Micronics allows us to deliver a complete labeling solution that fits right into kitchen environments while supporting accurate, automated food safety labeling.”

Mark Salerno, Solutions Architect at Kitchen Technology, Innovations by ICC

Compact Hardware Designed for Busy Kitchens

Star’s mC-Label2 printer provides the compact footprint and operational flexibility required in space-constrained kitchen environments where countertop space is limited and efficiency is critical.

The printer’s front-loading design allows labels to be reloaded without removing the device from the counter, making it easier to maintain during busy service periods. The integrated cutter supports die-cut labels and allows operators to use multiple label sizes, providing flexibility for different food preparation and labeling workflows.

“The mC-Label2 was an ideal fit for this solution because of its compact design, reliability, and flexible media support. These features allow the labeling system as a whole to fit naturally into real kitchen workflows without adding complexity.”

Mark Salerno

Supporting a Wide Range of Foodservice Environments

The combined solution is designed for a variety of foodservice and retail food preparation environments, including quick-service restaurants (QSRs), convenience stores, grocery prepared food departments, and institutional kitchens such as hospitals and cafeterias.

By printing labels directly at the prep station, the i.Print3 and mC-Label2 turn a traditionally manual task into a fast, automated process that improves food safety visibility and keeps kitchen teams moving without interruption.

With more than four decades of experience developing technology solutions for the foodservice industry, KTI/ICC brings deep industry knowledge to the partnership. By combining KTI/ICC’s foodservice automation expertise with Star Micronics’ reliable printing hardware, the partnership delivers a modern solution for automated food preparation labeling.

For more information about Star Micronics solutions, visit starmicronics.com.

To learn more about Kitchen Technology, Innovations by ICC and the i.Print3™ solution, visit onkti.com.

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Founded in 1987, Kitchen Technology, Innovations by ICC. (ICC) and its innovation division, Kitchen Technology Innovations (KTI), develop advanced, integrated technologies for the foodservice industry. Leveraging decades of expertise and a portfolio of patented solutions, KTI/ICC delivers intelligent systems that digitize food safety, automate product management, and provide real-time operational visibility across multi-unit environments. Designed for scalability and ease of use, KTI/ICC’s platform enables operators to reduce risk, improve consistency, and optimize performance. The family-founded company supports leading global brands, including EB Group, Paradies Lagardère, and Burger King.

Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Dorner

Star Micronics America, Inc.

cdorner@starmicronics.com

848-216-3318

Media Contact:

Mark Salerno

Kitchen Technology, Innovations by ICC

marky@goicc.com

631-673-5100

April 14, 2026
Star Micronics and ConnectedFresh Automate Food Safety and Traceability Workflows with Cloud-Connected Labeling

The integration combines ConnectedFresh’s IoT monitoring and food safety platform with Star’s cloud printing technology to automate mission-critical workflows, dramatically improving documentation and reducing food waste and risk for foodservice operations.

Somerset, NJ – April 13, 2026 – Star Micronics, a global leader in POS hardware and cloud printing technology, today announced that ConnectedFresh has integrated Star’s mC-Label3 multifunction label printer and StarIO.Online fully managed cloud printing service into its digital food safety platform. The integration enables restaurants and foodservice operators to generate accurate, traceable food labels directly from the ConnectedFresh platform, helping improve compliance, increase food safety visibility, and reduce manual labeling tasks.

Connecting Digital Food Safety Monitoring to Physical Labeling

ConnectedFresh uses wireless IoT sensors to give restaurant and foodservice operators real-time visibility into temperature conditions, equipment performance, and food safety compliance across their locations. Through the integration with Star Micronics, that digital food safety data can now trigger on-demand label printing via StarIO.Online, connecting digital records to printed labels that document preparation details, product information, and traceability records. Because Star manages the cloud infrastructure, labels can be generated without local servers or complex on-site IT setup.

Supporting FSMA Traceability and Recordkeeping

With the FDA’s Food Safety Modernization Act (FSMA) Section 204 Food Traceability Rule requiring expanded recordkeeping for certain foods, foodservice operators are strengthening their traceability processes ahead of the rule’s enforcement date in July 2028. Many operators are moving away from manual logs and handwritten labels toward digital systems that can automatically document Critical Tracking Events and maintain accurate traceability records.

By combining ConnectedFresh’s platform with Star’s labeling and cloud printing technology, operators can automatically generate labels documenting key food safety and traceability information, including preparation dates, product details, and cooling records. For time-sensitive compliance tasks like cool-down logging, ConnectedFresh sensors can monitor the entire process and automatically trigger a printed label documenting the result, helping improve documentation accuracy while reducing labor, food waste, and risk.

On-Demand Labeling for Real Kitchen Workflows

Star’s mC-Label3 multifunction printer supports a wide range of labeling applications in foodservice environments, including food preparation, grab-and-go packaging, and product identification, while supporting multiple media types such as linerless and die-cut labels. Star’s mG-T30 scale is also integrated with the platform, enabling weight-based labeling and verification as an additional capability for foodservice operations.

“ConnectedFresh is built to help operators stay on top of food safety without adding more complexity to the kitchen. Working with Star lets us connect our platform directly to reliable labeling hardware so teams can print accurate, traceable labels at the exact moment food is prepared, cooled, or packaged.”

Jake Simon, Co-founder and CEO of ConnectedFresh

“Food safety and traceability are becoming more data-driven, and operators need solutions that can scale across every location. By bringing together ConnectedFresh’s sensor-driven platform and Star’s labeling and cloud technologies, this partnership helps standardize how food safety information is captured and managed across distributed operations.”

Christophe Naasz, Global Director of Business Development at Star Micronics

Cloud-Connected Printing for Multi-Location Foodservice

StarIO.Online enables cloud applications to manage and control printers remotely, allowing businesses to deploy and monitor labeling across distributed locations without maintaining on-site infrastructure. This allows ConnectedFresh users to standardize and scale labeling workflows across multiple kitchens, restaurants, and food preparation facilities using a single, versatile device that supports food safety labeling, grab-and-go labeling, and order accuracy workflows.

For example, when ConnectedFresh sensors confirm that a food item has completed its cool-down process within the required time and temperature range, the platform can automatically generate and print a label documenting the completion time and product details, ready to apply directly to the stored product without any manual logging.

By combining ConnectedFresh’s digital food safety platform with Star’s labeling and cloud printing technologies, the integration helps operators bridge the gap between digital compliance systems and real-world kitchen operations.

For more information about Star Micronics solutions, visit starmicronics.com.

To learn more about ConnectedFresh, visit connectedfresh.com.

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ConnectedFresh is the most comprehensive sensor-driven intelligence platform built for foodservice, helping restaurants and food operators automate food safety processes, monitor facilities and equipment in real time, and manage risk and compliance across all locations. The platform is powered by wireless IoT sensor hardware, sourced and passed through to customers at cost, delivering real-time visibility from the kitchen floor to the back office. Through integrations with partners like Star Micronics, ConnectedFresh extends that intelligence to physical labeling, connecting digital food safety records with printed documentation for improved traceability.

To learn more about ConnectedFresh’s 25+ turnkey solutions for foodservice, visit connectedfresh.com/solutions.

Star Micronics is a global provider of point-of-sale (POS) hardware, cloud printing, and labeling solutions that help businesses connect digital workflows to real-world operations. Serving retail, hospitality, healthcare, and service industries, Star delivers printing, labeling, cash management, self-service, and cloud-based technologies designed to support scalable, connected, and automated environments. Star’s solutions support Android, iOS, Windows, and web-based platforms and extend into the cloud through services such as CloudPRNT Next and StarIO.Online, Star’s fully managed cloud printing service.

Visit starmicronics.com or follow us on Facebook, X, YouTube, or LinkedIn to learn more.

Media Contact:

Christin Dorner

Star Micronics America, Inc.

cdorner@starmicronics.com

848-216-3318

Media Contact:

ConnectedFresh

media@connectedfresh.com

888-310-2019

April 10, 2026
Star Micronics Integrates Labeling and Printing Solutions with Crunchtime Kitchen to Improve Order Accuracy and Fulfillment

The integration connects kitchen workflows with reliable labeling and printing to support faster, more accurate order fulfillment across modern restaurant environments.

Somerset, NJ – February 23, 2026 – Star Micronics, a global leader in POS hardware, labeling, and cloud printing technology, today announced the integration of its printing and labeling solutions with Crunchtime Kitchen, an industry-leading kitchen display system (KDS) by Crunchtime. The integration extends digital kitchen workflows beyond the screen, helping restaurants improve order accuracy, accountability, and fulfillment across dine-in, takeout, and delivery channels, with particular impact for quick-service restaurants (QSRs), fast-casual brands, large casual-dining chains, and other hospitality venues.

Kitchen display systems play a critical role in organizing and prioritizing orders, but accuracy challenges often arise once orders move from preparation to packaging and handoff. By integrating Star Micronics’ labeling and printing solutions with Crunchtime Kitchen, restaurants gain a reliable physical verification layer that supports accurate assembly, clear identification, and confident delivery of every order.

Extending Order Accuracy Beyond the Screen

Through the integration, orders displayed within Crunchtime Kitchen workflows trigger printed labels and receipts at key points in the kitchen process. Item-level and order-level labels help teams verify contents, eliminate missed items, and minimize confusion during packaging and pickup.

Star’s mC-Label multifunction printer series supports a wide range of restaurant labeling needs, including item labels, bag seals, and order identification, using linerless, die-cut, or receipt media, all from a single model. Available in 2-inch and 3-inch options, the series also features user-friendly maintenance that reduces downtime and simplifies upkeep for kitchen teams.

Star’s TSP143IV SK supports sticky linerless labels and receipt printing, giving restaurants flexible options for labeling and order verification. When paired with Crunchtime Kitchen, labeling helps ensure that digital orders are accurately reflected in the final order handed to the customer.

Orchestrating Complex, Multi-Channel Kitchen Operations

Crunchtime Kitchen is purpose-built to help restaurants manage complex, high-volume kitchen operations where speed, accuracy, and coordination are critical. Rather than simply displaying orders, the system orchestrates how orders move through the kitchen by pacing tickets, routing items to the right stations, and adjusting workflows based on real-time demand.

“When kitchens are under pressure, teams need systems they can trust. Bringing Crunchtime Kitchen together with Star Micronics’ labeling and printing solutions gives restaurants greater confidence that orders are executed accurately for the guest.”

Jennifer Karpinsky, Vice President of Business Development at Crunchtime

Features such as delayed routing, customizable prep stations, and dynamic capacity management help balance workloads, reduce bottlenecks, and keep multi-item orders finishing together. This approach supports consistent execution across dine-in, takeout, and delivery channels, even during peak periods.

Paired with Star Micronics’ labeling and printing solutions, these orchestrated workflows extend beyond the screen, giving kitchen teams a clear, physical way to verify, assemble, and fulfill orders accurately.

Reliable Printing for Real-World Kitchen Execution

The integration also supports Star’s mC-Print3 thermal receipt printer, delivering fast, dependable receipt and order printing in high-volume kitchen environments. Built for the demands of busy kitchens, the mC-Print3 provides consistent output at prep, expo, and fulfillment stations during peak service.

Together, Star’s printing and labeling hardware provides restaurants with flexible options to support prep stations, expo lines, and fulfillment areas, while maintaining clarity and reliability across workflows.

Supporting Modern Restaurant Operations

As restaurants manage increasing order complexity driven by kiosks, online ordering, and third-party delivery, accuracy at handoff has become a critical factor in customer satisfaction and loyalty. Clear labeling and reliable printing help reduce costly remakes, refunds, and delivery issues, while improving the overall guest experience.

The integration between Star Micronics and Crunchtime Kitchen enables restaurant operators to unify digital order management with consistent, real-world execution across every service channel. Designed for multi-channel, enterprise restaurant environments, Crunchtime Kitchen helps operators maintain service consistency and throughput by intelligently managing order flow across stations, channels, and peak demand periods.

A Trusted Partner for KDS Labeling Solutions

With decades of experience supporting restaurant technology ecosystems, Star Micronics continues to work closely with leading software providers to deliver dependable hardware solutions. The integration with Crunchtime Kitchen reinforces Star’s role as a go-to provider of labeling and printing technology for KDS environments.

For more information about Star Micronics solutions, visit starmicronics.com.
To learn more about Crunchtime Kitchen, visit crunchtime.com.

About Star Micronics

Star Micronics is a world leader in point-of-sale (POS) hardware, offering a portfolio of printing, secure cash management, self-service, and customer engagement solutions for retail and hospitality environments. Star’s technologies support Android, iOS, Windows, and web-based platforms, as well as cloud printing solutions such as CloudPRNT Next and StarIO.Online.

About Crunchtime

About Crunchtime: Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry’s only complete, AI-powered suite. Top operators, including Jersey Mike’s, Five Guys, Smoothie King, Wingstop, and Chili’s, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store. To learn more, visit Crunchtime.com.

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Star Micronics is a global leader in POS hardware and transaction technology, providing printers, secure cash management, and connected peripherals for retail and hospitality environments. Known for reliability and developer-friendly integration, Star solutions work seamlessly with Android™, iOS, Windows®, and web-based POS platforms to power receipt, label, ticket, and order printing across modern commerce environments.

Star’s cloud technologies extend printing beyond the counter. CloudPRNT Next enables scalable direct cloud printing, while StarIO.Online is Star’s fully managed cloud printing service that removes the need for server infrastructure and simplifies remote printer management across distributed locations. Star also offers a broad portfolio of POS peripherals, including barcode scanners, scales, and tablet stands, designed to work together as a complete hardware solution.

Learn more at starmicronics.com or follow Star on LinkedIn, YouTube, Facebook, Instagram, and X.

Media Contact:

Christin Dorner

Star Micronics America, Inc.

cdorner@starmicronics.com

848-216-3318

February 27, 2026
Star Micronics and Logic Controls Strengthen Online Ordering Accuracy Through Strategic KDS and Labeling Partnership
The partnership brings labeling and KDS together to improve order accuracy, accountability, and fulfillment across modern restaurant and retail workflows.
Somerset, NJ – January 9, 2026 – Star Micronics, a global leader in POS hardware, labeling, and cloud printing technology, today announced a strategic partnership with Logic Controls, the original creator of the kitchen display system (KDS). The collaboration strengthens restaurant and retail order workflows by combining Logic Controls’ industry-leading KDS software with Star’s high-performance labeling solutions to improve order accuracy, operational accountability, and customer experience.

As online ordering expands across both restaurant and retail environments, operators face growing pressure to deliver speed, security, and simplicity while controlling costs. Star Micronics and Logic Controls are both Chrome Certified Partners, ensuring seamless compatibility with modern, browser-based POS and ordering platforms. This certification makes it easier for operators to deploy scalable, cloud-first workflows without added IT complexity.

Strengthening Orders From Screen to Handoff

Logic Controls’ Kitchen GO platform has long been trusted by restaurants, retailers, and self-service operators to organize and route orders across prep and expo stations. By pairing real-time order visibility with Star’s labeling technology, operators gain a physical verification layer that extends accuracy beyond the screen and into packaging, pickup, and delivery.

Each item is clearly labeled, verified, and traceable, reducing missed items, eliminating confusion at handoff, and helping order fulfillment teams consistently deliver the right order to the right customer.

Designed for Modern Ordering Channels

As ordering expands across dine-in, kiosk, BOPIS, curbside, and third-party delivery, retailers and restaurants must manage more complexity with less margin for error. The Star Micronics and Logic Controls partnership supports:

Third-party delivery and BOPIS by clearly labeling orders for correct pickup and handoff

Kiosk and in-store ordering by maintaining item identification through prep and expo

Multi-brand environments by routing orders to separate kitchens and accurately reassembling them

A More Connected Kitchen Workflow for Restaurants and Retailers

Together, Star Micronics and Logic Controls are helping operators achieve consistent, secure, and reliable order fulfillment that supports operational efficiency, stronger margins, and lasting customer trust across every ordering channel.

For more information about Star Micronics solutions, visit starmicronics.com.
To learn more about Logic Controls and Kitchen GO, visit logiccontrols.com.
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About Star Micronics

Star Micronics is a world leader in point-of-sale (POS) hardware, offering a portfolio of printing, secure cash management, self-service, and customer engagement solutions for retail and hospitality environments. Star’s technologies support Android, iOS, Windows, and web-based platforms, as well as cloud printing solutions, including CloudPRNT Next and StarIO.Online.

About Logic Controls

Logic Controls is the original creator of the kitchen display system and a global leader in kitchen automation technology. With more than 40 years of experience and over 500,000 stations deployed worldwide, Logic Controls delivers durable hardware and advanced KDS software designed to improve kitchen speed, accuracy, and performance.

Media Contacts:

Christin Trilone

Star Micronics America, Inc.

ctrilone@starmicronics.com

848-216-3318

Bridget Belcher

Logic Controls

bridget.belcher@logiccontrols.com

407-401-9706
January 9, 2026
The KDS Hardware You Need to Improve Restaurant Order Accuracy
A kitchen display system (KDS) is one of the most effective ways to improve restaurant order accuracy and efficiency. It upgrades the way restaurants communicate between the front and back of house, replacing paper chits and verbal communication with digital precision. By sending orders directly from the POS system to prep stations, a KDS helps control the chaos of omnichannel ordering from online platforms, off-premise dining, mobile apps, kiosks, drive-thru, and counter service.

However, a KDS alone won’t solve every accuracy problem in the kitchen. Orders can still break down during prep, packaging, labeling, and handoff, where small mistakes quickly turn into remakes, refunds, and frustrated customers. To deliver a complete restaurant order accuracy solution, KDS providers need POS and KDS hardware peripherals built specifically for modern kitchen workflows.

Explore Star’s Restaurant Solutions

Table of Contents

What is KDS Hardware?

KDS hardware is more than a screen and bump bar. A total solution includes label printers, barcode scanners, and scales to create an effective restaurant order accuracy solution. A comprehensive KDS hardware solution allows restaurants to optimize communication throughout the KDS workflow and ensure accuracy at every step.

Differentiate Your Offering with Modular KDS Hardware

As competition among KDS providers intensifies, differentiation becomes increasingly crucial. Partnering with a KDS hardware peripheral manufacturer allows you to offer a complete, modular solution that enhances restaurant operations and drives greater accuracy.

By combining your software with reliable POS hardware for restaurants, such as label printers, scales, and scanners, you can help your users take the next step toward streamlined workflows and consistent order quality.

Label Printers

Label printers are the cornerstone of restaurant labeling solutions. Integrating with a restaurant label printer enables restaurants to automatically generate labels when a food prep station receives an order or when it’s bumped to the next stage.

Restaurant labeling keeps every item traceable and ensures accurate handoffs between kitchen staff, expeditors, and delivery drivers. A KDS-connected label printer can even print tamper-evident labels for delivery bags to reinforce food safety and customer trust.

The ideal printer for these workflows is a multifunctional model that can handle all types of labels, as well as receipts. Multimedia printers allow restaurants to use less SKUs, with the same model printer at each station.

Linerless label printers are also a great option for high-volume kitchens in areas that don’t require die-cut only. Linerless labels eliminate liner waste and clutter while keeping labeling stations clean and efficient.

The new mC-Label2 multifunction printer offers compact labeling power with precision & connectivity.

POS Scales

Integrating POS scales as part of your KDS peripheral bundle helps restaurants verify accuracy at the final handoff. The POS scale compares the weight of a packaged order to the expected weight stored in a database or spreadsheet. Sensitive scales can even factor in wrappers, condiments, and utensils, ensuring every bag matches what was ordered.

This added layer of precision reduces errors, waste, and refunds, helping restaurants build trust and protect margins.

Barcode Scanners

Barcode scanners also play a critical role in achieving restaurant order accuracy. Scanners can be used to track inventory through barcode labels, ensuring ingredients stay stocked and accounted for.

For customer-facing operations, scanning technology provides visibility into the order journey, signaling when items are ready for pickup, handed off to delivery, or en route. This transparency helps prevent disputes, minimize chargebacks, and increase customer satisfaction.

Star’s 1D/2D Barcode Scanners

Star offers a comprehensive range of IP-rated 1D/2D barcode scanners, ideal for diverse business needs. From retail to healthcare, our versatile scanners excel in parsing driver’s license and ID barcodes, ensuring swift and accurate data capture. Choose the perfect fit for your setup—desktop, handheld, or wireless Bluetooth options available.

5 Must-Have Features in KDS Hardware

When looking for a hardware partner to enhance your KDS solution, make sure they offer thermal printers, scales, and scanners that deliver the durability, compatibility, and flexibility restaurants depend on.

1. Ruggedized Hardware

Kitchen environments demand hardware designed for heat, humidity, and constant use. Purpose-built kitchen printers deliver greater reliability and longer service life in these conditions, helping reduce downtime and support costs.

In temperature-controlled kitchens, connected thermal ticket printers can also be effective, provided they are engineered for continuous, high-volume operation. For KDS platforms, choosing hardware with a low total cost of ownership (TCO) ensures restaurant partners avoid frequent replacements, service calls, and operational disruption.

Learn more about Star’s kitchen printer solutions here >

2. Cross-Platform Compatibility

To reach the widest range of restaurant environments, KDS platforms must integrate seamlessly with peripherals that support all major operating systems, including Windows, iOS, Android, Linux, and ChromeOS. Broad OS compatibility ensures printers, scales, and scanners can be deployed consistently across diverse POS ecosystems without limiting customer choice or increasing integration complexity.

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3. Cloud-Based Printing
For KDS providers, consistent order flow depends on reliable, low-latency printing that integrates cleanly with cloud-based applications. Cloud-based printing allows printers to communicate directly with cloud systems, eliminating reliance on local print servers and reducing architectural complexity.

Modern cloud printing architectures built on MQTT (Message Queuing Telemetry Transport) enable faster, more reliable message delivery between cloud applications and connected printers. This event-driven approach supports real-time order and label printing, even during peak volume periods, helping keep KDS stations, expo lines, and fulfillment workflows synchronized.

CloudPRNT Next enables ISVs to implement MQTT-based cloud printing directly within compatible Star printers, giving KDS platforms full control over their own cloud infrastructure and backend logic.

StarIO.Online offers a fully managed, Star-hosted cloud printing service for KDS providers that prefer to offload infrastructure management. Print jobs are delivered securely via REST APIs, with support for both MQTT and HTTP, defaulting to MQTT when the printer is compatible.

CloudPRNT Next and StarIO.Online use the faster, leaner MQTT protocol.
4. Remote Device Management
For KDS providers supporting multi-location restaurant environments, device visibility and uptime are critical. Remote device management allows ISVs and operators to monitor printer status, connectivity, and job health across locations without requiring on-site intervention.

StarIO.Online provides KDS platforms with real-time visibility into cloud-connected printers, including online/offline status and print job activity, all through a Star-hosted infrastructure. This reduces troubleshooting time and removes the need to manage local servers or gateways.

Star Micronics Cloud Services gives ISVs that manage their own cloud infrastructure programmatic access to printer status and connectivity data, allowing developers to build custom monitoring dashboards or embed device visibility directly into their KDS platforms.

Together, these options allow KDS providers to support enterprise-scale deployments more efficiently, maintain consistent performance across locations, and keep order accuracy tools running reliably without increasing operational overhead.
5. Scalable Support
Growth shouldn’t introduce friction. The right KDS hardware partner supports scale with cloud-ready printing architectures, flexible integration options, and long-term technical support designed for multi-location and enterprise restaurant environments.

Key elements of scalable KDS support include:

Cloud-native printing architectures – MQTT-based cloud printing enables fast, reliable communication between cloud applications and printers, ensuring consistent performance as order volume and location count increase.

Flexible infrastructure models – KDS providers can choose to manage their own cloud infrastructure using CloudPRNT Next or offload infrastructure management entirely with StarIO.Online, depending on their scalability and support strategy.

Reduced IT overhead – Star-hosted cloud printing options eliminate the need for local print servers, gateways, or on-site configuration, simplifying deployment and ongoing support for distributed restaurant networks.

Developer-first integration support – Star provides SDKs in all major programming languages, detailed documentation, and direct access to an experienced integration team to accelerate development and reduce implementation risk.

Multi-location deployment readiness – Hardware can be rolled out consistently across stores, regions, or brands, with cloud-based workflows that support centralized updates and scalable growth without downtime.

With infrastructure simplified, KDS platforms can scale faster while maintaining reliable printing and consistent order accuracy.

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Benefits of a Total Order Accuracy Solution
When your KDS hardware is part of a larger order accuracy ecosystem, both you and your restaurant clients benefit:

Fewer errors at handoff points lead to greater customer satisfaction and fewer chargebacks.

Streamlined operations without a full POS overhaul—modular hardware works with existing systems.

Greater efficiency and visibility, helping restaurants manage every stage from order to bag.

More sustainable workflows, with less wasted time, food, and paper.

Stronger customer trust, supported by tamper-evident restaurant labeling and accurate fulfillment.
The Star Micronics Product Catalog

Built for performance and easy software integration, Star’s technology connects every part of your operation—from cloud printing and labeling to payment and cash management.

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The Future of KDS Hardware and Restaurant Order Accuracy

With the right KDS hardware partner, you can offer more than a display screen — you can deliver a complete restaurant order accuracy solution. Pairing your software with reliable POS peripherals helps your clients reduce errors, improve efficiency, and enhance the customer experience.

By partnering with Star Micronics, KDS providers can access a range of proven POS hardware and restaurant labeling solutions that fit seamlessly into today’s restaurant ecosystems.

Additional Resources
Explore Star Micronics products that complement KDS systems and help close the loop on restaurant order accuracy:

mC-Label3 Multifunction Label Printer – prints receipts, linerless, and die-cut labels.

mC-Label2 Multifunction Label Printer – compact multimedia label printer with a die-cut-only model for focused use cases.

TSP143IV SK Sticky Linerless Label Printer – ideal for expo and delivery labeling.

SP742 Impact Kitchen Printer – rugged and reliable for hot, high-volume kitchens.

mG-T Series POS Scales – verify order accuracy and prevent costly errors.

BSH-32B Wireless 1D/2D Bluetooth Barcode Scanner – streamline tracking and communication.
Explore KDS hardware peripherals that improve restaurant order accuracy:

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Frequently Asked Questions About KDS Hardware and Restaurant Order Accuracy

What is KDS hardware?

KDS hardware includes the physical devices that support a kitchen display system, such as kitchen printers, label printers, POS scales, barcode scanners, tablets, and cloud-connected peripherals. Together, these tools help restaurants improve communication, streamline workflows, and increase order accuracy.

How does KDS hardware improve restaurant order accuracy?

KDS hardware helps reduce mistakes during food prep, packaging, labeling, and handoff. Tools like label printers and POS scales provide additional verification steps that help ensure every order is complete, correctly labeled, and ready for pickup or delivery.

Why are label printers important for KDS systems?

Label printers help restaurants automatically generate prep, expiration, delivery, and tamper-evident labels directly from the KDS workflow. This improves traceability, reduces manual errors, and helps staff identify and hand off orders accurately.

How do POS scales support order accuracy?

POS scales can compare the expected weight of an order against the actual packaged weight, helping restaurants catch missing or incorrect items before orders leave the kitchen. This reduces remakes, refunds, and customer complaints.

What should KDS providers look for in KDS hardware?
KDS providers should look for hardware that offers:

Ruggedized designs for kitchen environments

Cross-platform compatibility

Cloud-based printing support

Remote device management capabilities

Scalable deployment and integration support

Reliable hardware helps ensure consistent performance across restaurant locations.

What is cloud-based printing for KDS systems?
Cloud-based printing allows kitchen printers and label printers to receive print jobs directly from cloud applications without relying on local print servers. This simplifies deployment, improves reliability, and supports multi-location restaurant operations.

What is the difference between CloudPRNT Next and StarIO.Online?

CloudPRNT Next allows ISVs to implement MQTT-based cloud printing while maintaining control over their own cloud infrastructure. StarIO.Online is Star Micronics’ fully managed cloud printing service, where Star hosts and maintains the infrastructure while securely delivering print jobs through REST APIs.

Why is remote device management important for KDS providers?

Remote device management gives KDS providers visibility into printer status, connectivity, and print job activity across multiple locations. This helps reduce troubleshooting time, improve uptime, and support enterprise restaurant deployments more efficiently.

Which operating systems should KDS hardware support?

KDS hardware is available for all popular operating systems, including Android, Windows, ChromeOS and Linux. Partnering with a hardware vendor that offers products that work across platforms enables solutions providers to meet the needs of more restaurants in their markets.

How does KDS hardware connect to restaurant POS systems?

Modern KDS hardware supports multiple connectivity options depending on the device and workflow requirements. Printers may support USB, LAN, WLAN, USB-C, or Bluetooth connections, while scanners and POS scales can connect through wired or wireless interfaces. Flexible connectivity helps restaurants integrate KDS hardware into existing POS environments more easily.
October 3, 2025