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  • Small Business Tips: How to Create Engaging Video Content

    Small Business Tips: How to Create Engaging Video Content

    Video content is quickly becoming a favorite among marketers everywhere. For small businesses, creating video content is a great way to stand out from the competition and offer a fun and easily consumable way to market your products or services to your customers. Creating and promoting video content is also becoming easier and more feasible for small businesses with tight budgets through social media.

    Let’s first take a look at the impact that video content is having on social media marketing (compliments of Buffer).

    • Online videos will account for more than 80% of all consumer internet traffic by 2020
    • Over 8 billion videos or 100 million hours of videos are watched on Facebook everyday
    • More than 500 million hours of videos are watched on YouTube everyday
    • More than 100 million hours of how-to YouTube videos were watched in North America in the first five months of 2015
    • 60% of marketers used videos in their social media marketing in 2016

    Now that we’ve seen how video content has rapidly grown over the past few years and is now dominating social media marketing, let’s talk about how you can leverage video content for your business. There are tons of different videos that can be made on many different topics, using many different styles. For now, we’re going to focus on three types on videos that you can leverage for your small business: promotional, “how-to”, and testimonials.

    1. Promotional Videos

    A promotional video can be used to tell your customer about your products or services. When creating a promotional video, it’s important to focus on your target audience, the overall message, and the benefits that your product or service will provide to your audience. Are you looking to create brand awareness? Will your video educate your customers? Do you want to increase sales on that particular product? A promotional video can be used to help meet all of these goals, but make sure you have a specific goal in mind before you begin your storyboard.

    You’ll also want to consider the duration and the tone of the video when planning out your promotional video. Promotional pieces tend to be shorter in length in order to keep the audience engaged throughout the entire video, and will need something to immediately grab the viewer’s attention.

    2. “How-to” Videos

    Fun fact: YouTube is the second largest search engine behind Google. Visual learners skip the “how to” Google search and go straight to YouTube so they can complete a task as they watch someone else do it in a video. These “how-to” or “support” videos can be extremely helpful for any business. And the number one rule to creating a killer “how-to” video – keep it simple!

    When creating a how-to video, it is acceptable to make the video longer in length so you can explain the full process of the task, set-up, or tips at hand. With this said, you want to make sure that the video explains that task in the simplest way possible. Good how-to videos focus on 4 simple things: the problem, the solution, how it works, and a call to action.

    It’s important to also remember that how-to videos are not just limited to businesses that sell electronics or tech-savvy companies. A how-to video can be as simple as “How To Tie a Neck-Tie” or as complex as “How To Play Beethoven’s 5th Symphony” or “How To Build a PC”. Take some time to discover what you can teach your customers, and use your skills and knowledge to create an enlightening how-to video for that process.

    3. Customer Testimonial Videos

    You know that you run an awesome business offering even more awesome products and services, but convincing other people of that is the difficult part. This is why customer testimonials are extremely important to any small business. Video testimonials are becoming a huge marketing tool for SMB. In fact, customer testimonials have the highest effectiveness rating for content marketing at 89%.

    Again, while customer testimonials can be longer than your average promotional video, you want to be sure to keep it simple. Focus on the solution, the benefits, and the results that the customer got out of using your product or service. Another important thing to consider is that testimonials appeal to customers because of their authenticity. Try ditching the script and having a casual conversation with your customer about the product or solution. This tends to create a more relatable video for the audience, and helps the customer feel comfortable on camera.

    Small businesses can leverage video content in many different ways. It’s important to define your video goals and decide which type of video content will bring the best results to your business.

    Click here to view Star Micronics’ full YouTube video library.

  • 4 Ways Mobile Label Printing Optimizes Order/Pick-up Applications in Restaurants

    4 Ways Mobile Label Printing Optimizes Order/Pick-up Applications in Restaurants

    Numerous media outlets have written about hilariously misspelled names scribbled on coffee orders. Although it may be amusing to read about someone telling a barista their name is “Gunner” and being handed a cup that says “Goner,” handwritten labels can cause major headaches for restaurant employees.

    Order online/pickup is a growing segment of the restaurant industry – so it’s important for businesses with these capabilities to make sure they do it well. Mobile label printing helps eliminate confusion while orders are prepared and picked up, and it helps speed up customer service by cutting down the time it takes an employee to locate an order.

    Here are four advantages to using mobile label printing:

    1. Order Accuracy. A mobile printer easily creates clear, easy-to-read order labels for takeout packages. This eliminates the need to write on each container or tape receipts to boxes so employees know which customer’s order they belong to. Printed labels will also cut down the amount of errors made while preparing each order and time spent deciphering handwritten names when a customer comes in to pick up their food.

    2. Customer Service. Mobile label printing helps ensure that customers receive fast and efficient service. Take out and online orders can be prepared quickly and efficiently, and food is ready in a timely manner. When customers arrive to pick up their order, food and beverages can be located quickly so people can get home to enjoy their meals. Clearly printed labels eliminate the possibility that a customer will receive the wrong order or have missing items.

    Star Micronics Label Solutions

    From printing product labels in a warehouse to quickly attaching linerless labels to coffee cups in a café, Star Micronics understands labeling solutions aren’t “one size fits all.” Designed with the application and user in mind, Star Micronics offers label printers with the technology needed for today’s digital, fast-moving world, and label paper for virtually any business scenario.

    3. Branding. Your restaurant’s logo, address, phone number and website can be added to the label template, so each label is a consistent representation of your brand. Online orders and other to-go items that leave the restaurant with a customized label are an advertising opportunity that can help drive new and repeat business to your eatery. If takeout or delivery is a new part of your business, it’s a great way to get the word out that you offer this service.

    4. Professional Appearance. Messy, handwritten labels don’t make a great impression. Take-out packaging that is printed with your restaurant’s logo, marketing messages, and contact info give orders a professional appearance. The online order/pick-up in store process will appear polished and smooth and your customers’ positive experience will encourage them to return.

    To maximize the impact printed labels can have on your business, you need to use the right technology. Star Micronics’ SM-L300 portable receipt printer, for example, supports thermal receipt paper and lined or linerless MAXStick label paper, making it the perfect mobile label printing solution for restaurants. The SM-L300 also doubles as a fully integrated label printer for retail stores, restaurants, delivery, and warehouse applications.

    Mobile label printing can help restaurant owners increase efficiency and accuracy, enhance customer service, and ensure that orders are prepared quickly and correctly. Printed labels eliminate errors made during preparation or pick-up due to misplaced receipts or an employee’s bad handwriting. Customers will appreciate professional service and a fast, high-quality experience, which will keep them coming back for more.

    Click here to learn more about Star Micronics’ SM-L300 portable printer.

  • Star Micronics Releases Peripheral Support with the mPOP™ Mobile Point of Purchase

    Star Micronics Releases Peripheral Support with the mPOP™ Mobile Point of Purchase

    Somerset, NJ – June 1, 2017 – Star Micronics, leading provider of point of sale and proof of transaction technology, presents the mPOP™ with added peripheral options. Star’s mPOP now supports an optional scale, 2D bar code scanner, customer display, and external cash drawer. With these added peripherals, retailers and restaurateurs can now transform their mPOP into a complete point of sale hub to accept more versatile transactions in higher volume.

    mPOP-Press-Release-June-2017

    Star Micronics has integrated support for three Detecto APS scales. The APS scales supported are offered for varied use cases. The APS10 (max. 15 kg) is ideal for candy shops, delis, frozen yogurt shops, etc., where the APS20 (max. 15 kg) is better for larger items like bags of fruit and vegetables at a farmer’s market or grocery store. The APS12 (max. 160 oz.) is best in similar environments as the APS10, or any other location than prefers to measure in ounces.

    Star has integrated a 2D bar code scanner for the mPOP. Now, users have the option of choosing between the Star 1D scanner and the new 2D scanner. The 2D bar code reader will be beneficial to accept coupons in the form of QR code, or access item information. In addition to 2D bar code scanner support, Star has designed a two-line, blue backlit customer display with up to 20 characters per line. With this support, the retailer can not only show the customer their transaction price, but they can also add advertising messages for when the mPOP is not being used.

    Lastly, Star added a cash drawer connection port (DK port) to the mPOP™ to support an extra cash drawer. This is ideal for users who need a point of sale system with a small footprint, but still have a higher cash flow, such as a bar or deli.

  • Star Micronics Introduces the TSP100IIIU Thermal Receipt Printer

    Star Micronics Introduces the TSP100IIIU Thermal Receipt Printer

    Somerset, NJ – May 15, 2017 – Star Micronics, leading provider of point of sale and proof of transaction technology, is proud to introduce the newest addition to the TSP100III series, the TSP100IIIU. Already offered with LAN, WLAN, or Bluetooth interface, Star Micronics is now offering the TSP100III with simple USB connectivity for intuitive use and easy integration.

     

    TSP100IIIU-hero-image-e1574793879725

    Users will be able to enjoy the upgrades of the TSP100III series including faster print speed and a paper de-curl mechanism that provides a flat receipt, even when the receipt paper is at the end of its roll. Star Micronics has also brought back the power switch on this upgraded version of the TSP100IIIU, so business owners can shut down their printer and save power when closing shop. With its simple “plug and play” connectivity, and its new USB serial number feature, the PC will detect the TSP100IIIU on its Windows platform using any USB port. Star Micronics has also added product serial numbers to all of our TSP100IIIU printers for easy asset management.

    With included internal power supply, power cables, complete mounting kits, and paper roll, the TSP100IIIU is the perfect printer for any mPOS bundle. As an upgrade of Star’s TSP100ECO printer, the TSP100IIIU can seamlessly replace your old printer to offer faster speed and increased reliability. It offers a small form factor and prints up to 43 receipts per minute (RPM) with “drop-in & print” paper loading for thin paper support and a guillotine auto-cutter. The TSP100IIIU is also compatible with Star Cloud Services, allowing users to offer their customers digital receipts through the AllReceipts app, and to engage with their customers for free.

  • Star Micronics and Elo Partner to Provide a Modernized All-In-One POS Solution

    Star Micronics and Elo Partner to Provide a Modernized All-In-One POS Solution

    Somerset, NJ – May 8, 2017 –Star Micronics, leading provider of point of sale and proof of transaction technology, has announced their partnership with Elo, a global supplier of touchscreen solutions, to provide a new all-in-one POS hardware bundle for point of sale. This solution combines the Elo I-Series for Android and Windows tablets with a flip stand that houses a Star Micronics TSP100III, TSP650II, or TSP700II thermal printer. This bundle provides a perfect solution for hospitality, enterprise stadiums, and other environments where space saving and durability are essential. The flip stand is designed to seamlessly transform your point of sale into a self-service kiosk solution or a customer-facing display, and is ideal for small counter spaces with integrated cable management.

    “Elo and Star recognize that demand is growing for POS solutions with mobile architecture combined with the configurability of traditional POS systems,” said Sonal Apte, Senior Director of Product Management at Elo. “With this new mPOS platform, customers can instantly transform a traditional POS station into a self-service countertop kiosk that integrates a best-in-class Star printer, an EMV payment device, and a barcode scanner into one seamless design.”

    The all-in-one POS bundle allows users to print receipts using their choice of WLAN, LAN, Bluetooth, and USB connectivity with Star’s TSP100III or TSP650II thermal receipt printers. In addition, Star’s TSP700II offers a solution for receipt and label printing with the I-Series tablet and stand. With high-speed printing, “drop-in and print” paper loading, and a receipt de-curl mechanism that allows receipts to print smooth and flat, Star Micronics’ printers are easy to use in fast-paced environments.

    “Star Micronics is very excited about this new partnership and can expect this bundle to gain a lot of popularity in the hospitality and retail markets,” says Christophe Naasz, Business Development Director of Star Micronics. “There has been a major increase in the use of tablets in these markets over the past few years. Star Micronics and Elo have worked together to create a POS bundle that still has a sleek and compact look, but provides a durable solution for high-volume point of sale environments.”

  • Star Micronics and Quetzal POS to Provide a Modernized POS Solution for Specialty Retail with mPOP™

    Star Micronics and Quetzal POS to Provide a Modernized POS Solution for Specialty Retail with mPOP™

    Somerset, NJ – May 3, 2017 – Star Micronics, leading provider of point of sale and proof of transaction technology, today announced that Quetzal POS will be providing support for Star’s all-in-one mPOP peripheral with their new and improved iPad® point of sale system. Quetzal POS has completely redesigned their iPad point of sale and claims to have the most beautiful and simplistic POS available for retail. Quetzal POS specializes in point of sale technology that provides tools for entrepreneurs to take their small to medium-sized retail business to the next level. Paired with Star Micronics’ mPOP, mobile point of purchase combining a 2-inch receipt printer and cash drawer, Quetzal POS is the ideal point of sale solution for boutiques for footwear, clothing, cosmetics, fragrance, and more.

    Quetzal-PR-hero-image

    Quetzal POS’ brand new software interface will include a number of visual improvements, plus a lot of new features specific for specialty retailers. For the first time, users will be able to perform 100% of the POS functionality offline including reporting, inventory management, transactions, and more. With built-in loyalty features and a tool that allows users to track sales commission, Quetzal POS’ new solution will be more intuitive for employees and store managers or owners alike. Additionally, users will now be able to choose their interface color scheme to maintain an attractive aesthetic in-store. With Star’s sleek and compact mPOP peripheral, retailers can save counter space and manage their transactions with one, simple solution.

    In addition to a brand new interface and additional features, Quetzal POS will still be providing a digital receipt solution for their customers with Star’s AllReceipts app. In addition to their support for the mPOP, Quetzal POS is also adding support for Star Cloud Services, allowing retailers to offer their customers digital receipts and engage with their shoppers. Using the Quetzal POS solution, retailers can print a QR code on the bottom of their printed receipts. With the AllReceipts app, shoppers will scan the QR code and be able to store a digital copy of their receipt right in their smartphone.

    “We are aggressively in pursuit to be the leader in the next wave of iPad POS solutions. With our new UI/UX and a ton of new features, retailers will finally have a product that’s priced right, simple to learn, and focused only on specialty retail. In 2017, we expect to onboard 500 new customers for our base case – so the revolution has already begun.”

  • Star Micronics Introduces the SM-L300 Portable Receipt and Label Printer

    Star Micronics Introduces the SM-L300 Portable Receipt and Label Printer

    Somerset, NJ – April 17, 2017 – Star Micronics, a leading provider of point of sale and proof of transaction technology, has today announced the release of the SM-L300, 3-inch portable printer. This addition to the SM-L series of Bluetooth low energy portable printers allows users to connect any Apple iPad®, iPhone®, or iPod touch®, iOS BLE compatible device without having to pair to it. With no limitation on the number of devices connected, BLE is the perfect solution for any environment using multiple devices for mPOS printing. In addition, it requires no certification or prior authorization from your iOS application. The SM-L300 is Bluetooth (3.0/4.0) compatible with all operating systems including Windows, Android, and iOS.

    The mobile printer’s BLE technology results in lower power consumption, and can be conveniently charged anytime, anywhere, using included USB charging cable or optional cradle charger. With no need for MFi application, and its multi-paper width feature, the SM-L300 makes the perfect printer for any mPOS environment. The SM-L300’s receipt de-curl function and “drop-in & print” paper loading makes it even simpler to operate for retail or restaurant mobile point of sale.

    In addition to point of sale, the SM-L300 can second as a fully integrated label printer for delivery or warehouse applications. The SM-L300 supports thermal receipt paper and lined or linerless label paper, making it the perfect portable for on-the-road or mobile receipt or label printing.

    Charging cradle will be available coming soon.

  • Star Micronics and Vend POS Make Digital Receipts Accessible to SMB Retailers

    Star Micronics and Vend POS Make Digital Receipts Accessible to SMB Retailers

    Somerset, NJ – April 3, 2017 – Star Micronics, leading provider of point of sale hardware and proof of transaction technology, is now working with world-leading retail management software Vend, to bring the digital receipt revolution to their retailers at no extra cost.

    Star Cloud Services’ suite of digital receipt and customer engagement tools is free to all retailers using Star Micronics printer peripherals with Vend’s sophisticated POS and inventory management software. With the launch of Vend’s new integration with AllReceipts™, and the recent release of Star Cloud Services’ Micro Receipt™ feature, retailers can now offer their customers an innovative digital receipt solution while saving on paper, reducing the receipt length up to 80% of its original size.

    Micro Receipt allows customers to scan a printed QR code into the AllReceipts app or the Itemize digital expense app, giving them instant access to the full receipt on their smartphone. It also allows retailers to increase engagement with their customers and gather useful data – for example sharing a survey where shoppers are asked to rate their retail experience.

    New Jersey based retailer The Sunglass Menagerie has already seen the benefits of bringing Star Micronics and Vend together in their six store locations. “Now everything runs so much more smoothly at checkout and we have far better inventory control,” says Colton Karch, Store Leader at Sunglass Menagerie. “It’s comforting to know that we can rely on the system and our printer when making a sale, and our employees really understand and enjoy using it.”

    “We are very excited to welcome Vend to our list of point of sale providers supporting AllReceipts,” said David Salisbury, VP of Sales and Marketing for Star Cloud Services. “Vend has become a very popular choice for POS technology among SMB retailers. With this new solution, we are offering much more than just a digital receipt service. We are providing tools to help increase customer engagement, and the ability to personalize the customer experience, at no cost to the retailer.”

    “We built Vend to bring mobility to retailers – our software runs on iPad and we work closely with Apple to help retailers manage their business on the go. With AllReceipts we can now offer an even more mobile solution,” says Pierre-Emmanuel Perruchot de La Bussière, General Manager at Vend. “Retail staff will be able to serve customers from the shop floor and provide a digital receipt right to their smartphone, without the need to take down customer details. This will help retailers to speed up the checkout process and provide a superior shopping experience for their customers.”

    Vend already supports Star Micronics mPOP™, TSP100, TSP100IIIL, TSP100IIIW, FVP-10, TSP700II, TSP800II, SM-T400i, SM-T300i, TSP650II, SM-S230i, and SM-S220i printers.

  • Star Micronics Teams Up with MunchOn to Provide Restaurant Online Ordering Service

    Star Micronics Teams Up with MunchOn to Provide Restaurant Online Ordering Service

    Somerset, NJ – March 27, 2017 – Star Micronics, leading provider of point of sale and proof of transaction technology, has announce that MunchOn, a new online ordering platform, has added support for the TSP650IIcloudPRNT. MunchOn recently launched their solution to combine a point of sale and online ordering platform that sends orders directly from the cloud to the TSP650IICloudPRNT receipt printer.

    Star Micronics’ TSP650IICloudPRNT thermal printer will retrieve and print orders from any online service integrating Star’s communication protocol. With MunchOn, restaurants can set up their online ordering service for customers to order either online or through their mobile phone, and the TSP650IIcloudPRNT will print the order in restaurant directly from the cloud. MunchOn specializes in helping these restaurants by giving them the ability to market, receive and fulfill online orders to increase revenue.

    “The Star TSP650IIcloudPRNT was the perfect fit for our restaurant online ordering platform,” says James Russo, Co-Founder of MunchOn. “Once integrated, we had the solution working in restaurants only one day later. We were able to work with restaurants who had never even considered online ordering before, and help them grow their business with the MunchOn and Star Micronics solutions.”

  • Star Micronics Introduces Access Point Mode Support for the TSP100IIIWLAN Thermal Receipt Printer

    Star Micronics Introduces Access Point Mode Support for the TSP100IIIWLAN Thermal Receipt Printer

    Somerset, NJ – March 6, 2017 – Star Micronics, leading provider of point of sale and proof of transaction technology, introduces Access Point Mode support for the TSP100IIIWLAN thermal receipt printer. The TSP100IIIWLAN upgrade now provides a simpler solution for users to join the network from any location, using any device. The TSP100IIIWLAN with Access Point will provide a solution to some of the limitations present in the previous Ad-Hoc mode. Now, in its out-of-box configuration, the printer will behave more like a router, offering a simpler way for all devices to connect to the printer for setup.

    The TSP100IIIWLAN upgrade now makes it easier to set up with Windows, Android, and iOS devices and can be used out of the box with any operating system. Star’s TSP100IIIWLAN is also available to use with Star Cloud Services’ free digital receipt and customer engagement solutions. Star Cloud Services allows users to print receipts that can be digitally saved and stored by the customer using Star’s AllReceipts™ app, or that can be used for digital expense management with the Itemize app.

    “We very pleased to be adding Access Point Mode support for our TSP100IIIWLAN printer,” said Jon Levin, Product Integration Manager of Star Micronics. “Before, our customers were struggling to connect via WPS or Ad-Hoc and we knew we needed a solution. With Access Point, more users can utilize this printer peripheral with its out of the box set up that can be used with any mobile device.”