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  • The Rising Stars Podcast: Exploring Alternative Payments

    The Rising Stars Podcast: Exploring Alternative Payments

    Episode 24 – Exploring Alternative Payments

    In this episode of the Rising Stars Podcast, join us for an eye-opening exploration into alternative payment methods. Host Brianna Moriarty talks with Jarrod Newman, Director of ISV and Channel Partners at Blackhawk Network, a company that specializes in branded payment solutions through prepaid products, technologies, and networks that connect brands and people.

    Together, Brianna and Jarrod discuss:

    • where consumers are headed when it comes to payments
    • what they’re looking for from businesses moving forward
    • how Blackhawk is pivoting as alternative payment technology grows

    Enjoy the show!

    Click here to connect with Jarrod on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

    Loving the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving a review!


    RisingStars_Podcast_Brianna-crop

    Step into the future of market tech with the Rising Stars Podcast, a bi-weekly show covering emerging and innovative market trends and technology in the retail, cannabis, and hospitality space.

    Join Brianna Moriarty, Partner Development Manager at Star Micronics, as she tackles eye-opening subject matter with some of the best minds in retail technology across the globe.

    Always leading, always innovating, Star Micronics has been an industry pioneer in point-of-sale and customer experience technology for over 40 years. Let’s share our ideas and partner together as we head toward a bright future full of rising stars.

  • Star Micronics Introduces the Newest Line of the Wireless mC-Print Family

    Star Micronics Introduces the Newest Line of the Wireless mC-Print Family

    Star Micronics releases the newest mC-Print2 and mC-Print3 wireless printers featuring dual-band WiFi connection capability.

    Somerset, NJ – March 15, 2022 – Continuing its “Always Leading – Always Innovating philosophy,” Star Micronics is pleased to announce the launch of new wireless models in the mC-Print Series.

    Star Micronics, an industry leader in POS and online ordering solutions, has created new models within the mC-Print family to offer the ultimate WLAN solution. With dual-band wireless technology, these printing solutions are perfect for any business needing a wireless printing environment.

    Other devices can also become wireless using the additional ethernet port of the mC-Print31W or 21W. This erases the need to connect the additional device directly to the router, which may be far away or in an inconvenient location.

    The innovative mC-Print21W and mC-Print31W become the hubs that bring wireless connections to other needed peripherals such as payment terminals or other printers.

    These innovative printing solutions support dual-band wireless connections (2.4GHz / 5GHz). Networks that need long-distance coverage can use 2.4GHz. The more powerful 5GHz is best for reducing lag and interference, especially in busy kitchens with microwaves and hardware that compete for bandwidth on a 2.4 GHz network.

    By offering a choice to use one of the two frequencies, 2.4 GHz or 5 GHz, these Star printers provide maximum flexibility when connecting to an existing or new network.

    With the addition of Star Micronics Cloud Services, which includes a digital journal, cloud promotion print management, and device monitoring, the mC-Print21W and mC-Print31W offer retailers and restaurateurs the next generation of POS printing, enabling marketing and receipt tools for the omnichannel world.

    Featuring a wide range of OS support, including Windows, iOS, Android, web- and cloud-based applications, these new high-speed printers boast multiple connectivity options such as USB, Bluetooth, Ethernet, iOS Lightning, CloudPRNT, and WLAN. Setup is also effortless with the easy-to-use app, “Star Quick Setup Utility.”

    With their flat-top, space-saving design, these printers are not only stylish but splash- and insect-proof as well. The mC-Print21W and mC-Print31W are genuinely the ultimate printing solutions.

    Future-proof and able to satisfy an array of needs, whether you’re a technology provider or in a retail, hospitality, or any other environment, the mC-Print21W and mC-Print31W take printing to a higher level.

    Love industry news? Check out our podcast:



    Rising Stars Podcast

    About Star Micronics

    Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, iOS, iPad®, and iPhone® devices to generate receipts for all printers. In addition, Star Micronics is always leading and innovating, enabling web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    Media Contact

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    848-216-3318

  • How To Build A Self-Service Experience You’re Proud Of

    How To Build A Self-Service Experience You’re Proud Of

    Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Let’s break down some key pieces you’ll want to consider when building out your strategy.

    Self-Serve Is So Self-Serving

    Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop. The same rules apply to unattended retail and contactless payments, including “just walk out,” buy-online-pickup-in-store (BOPIS), self-order kiosks, self-scan kiosks, and in-store mobile, along with the rest of your traditional in-person or online payment journeys.

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    The buyer’s journey – once envisioned as a fairly straight path from the first point of contact between the retailer and the customer to the eventual purchase – now resembles nothing so much as a spiderweb. Customers enter, leave, and re-enter the “journey” from multiple touchpoints, zipping along threads from app to social to in-store to website to AI-driven kiosks and more, with the entire process seamlessly focused on one central goal: an invisible checkout. 

    Your payment solution must provide consumers with as many options as possible to make purchases on their terms, whether that’s via mobile wallets, a mobile app, a QR code, traditional credit cards, or more.

    Autonomous Retail Is Not Just For Big Players

    Once considered a “high-tech” experiment, autonomous retail is the future of retail. 

    Amazon’s “Just Walk Out” technology set a new bar for frictionless consumerism. We like to help brands like Nourish + Bloom adopt this high-tech business model and level-up the experience by adding hybrid features like 24/7 availability, a bistro, and robotic delivery to the mix. 

    With these solutions, customers scan their phones to walk in, grab their items and walk out (see more on this UST solution here). Customers can also order food from the bistro and pay by scanning a QR code that connects to their digital wallets, or they can pay at vision-checkout kiosks with traditional methods like credit cards and e-wallets. The best part is that they can even have items delivered to the comfort of their own homes with the help of automated robots that interact with customers.

    E-Wallets: The Safe & Contactless Way To Shop

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    Digital wallet usage has skyrocketed. Seventy-one percent of consumers will at least sometimes use a digital wallet instead of entering credit card information directly, according to a 2021 ClearSale consumer behavior study. This is very, very good news for Technology Providers, better known as ISVs. Why? More than 78% of consumers who paid for a recent purchase using a digital wallet say they prefer to shop in unattended environments – making digital wallet users almost four times likelier to choose self-serve contactless options.

    Payments Are Complicated… You’re Going To Need A Bigger Boat

    Although ISVs have expertise in all things software, when it comes to autonomous retail transactions and workflows it’s best to get a payments partner who’s got the knowledge needed to create an all-in-one solution for them and their merchants. 

    One of the biggest challenges we see is folks coming to us after being burned by having to deal with multiple integrations, distributors, processors, hardware providers, and payment gateways. The key to building a self-service experience that’s truly remarkable is to get a partner on the payment side that can help you integrate things because payment is a completely different discipline than point-of-sale. You don’t want to be dealing with one payment partner for eCommerce, one for in-store, and another for your unattended or mobile solution.

    It’s A Big Eco-System

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    We recommend one relationship with a partner who understands all the different environments in which your merchants operate. One who has experience simplifying complex integrations. They’re there to help you build a superior solution that you can monitor and report on all in one place. Ultimately, you need support in simplifying any implementation and troubleshooting issues so you can focus on growth and running your business.

    Build A Self-Service Experience That’s Frictionless

    ISVs, or Technology Providers, have a unique opportunity to deliver new solutions that help merchants embrace the changing consumer behaviors driving the demand for self-service. 

    To help you build out your self-service strategy we went a little deeper with an industry report called: “Self-Serve Experiences Are Driving the Future of Payments” which goes into both unattended and contactless payments solutions that set self-service environments apart.

    Read this Report to Discover:

    • Why unattended solutions are now the expectation 
    • Which new types of self-serve solutions are on the horizon
    • Unique ways to engage shoppers and deliver memorable experiences
    • How to integrate these solutions into your existing channel mix


    Evolving-Consumer-Pref-WP-3D



    Download Your Whitepaper!

    Get To Know Us Better

    Worldnet’s GoChip software, paired with Star Micronics’ printing technology makes it easy for merchants to adopt unattended and contactless payments. One of our strengths is listening, which makes relationship-building and partnerships easy. We’ve become the leading integrated payments gateway, specialized in self-service solutions, not just because of our technology, but because we strive to offer the best services and support to our partners.

    Our software and APIs allow you to unify your unattended, in-store, online, and mobile payment experiences. Worldnet’s GoChip SDK is EMV certified with major processors and provides Integrated Contactless/NFC and EMV options. The Cardholder-Not-Present suite covers eCommerce, in-app payments, Virtual Terminal, and Tokenization solutions, allowing merchants to accept any payment, anywhere, with all major credit and debit cards, as well as digital wallets.

    Let our team of experts make payments their problem, so you can focus on growth.

    worldnet-John

    Guest Post Written By John Clarke, CEO and Co-Founder of Worldnet Payments

    A Payments veteran, with over 23 years of experience driving technology innovation in the Payments Industry, John co-founded WorldNet in 2008. He has since achieved many significant firsts in the Payments Industry, including developing the first iPhone Payment App in Europe. At WorldNet, John continues to drive technology innovation in Payment Processing.

    Liked this post? Here’s another:



    How QR Codes Can Benefit Your Business

  • Star Micronics Introduces the TSP143IVUE Thermal Receipt Printer

    Star Micronics Introduces the TSP143IVUE Thermal Receipt Printer

    Star Micronics releases the new TSP143IVUE, an ultra-connected and innovative thermal receipt printer.

    Somerset, NJ – March 8, 2022 – Continuing its “Always Leading – Always Innovating” philosophy, Star Micronics presents the TSP143IVUE, a modern and ultra-connected point-of-sale (POS) printing solution.

    Already a leading player in the mobile POS (mPOS) market, the new Star Micronics TSP143IVUE offers multiple ways to connect. It has a USB/LAN Dual Interface and cloud printing capabilities for traditional POS and mPOS solutions.

    Built with all the capabilities you have come to expect, the TSP143IVUE has a more compact and sleek design, with added features like AOA (Android Open Accessory) support and CloudPRNT. AOA technology gives the printer full communication with your Android device while keeping it powered and charged.

    The TSP143IVUE is high-speed and can print up to 250 millimeters per second. Its innovative design boasts a 20% smaller footprint, with a protected internal power supply and fast “drop-in and print” paper loading. This printer has exceptionally easy installation, making it simple to incorporate into your existing POS system.

    The Star TSP143IVUE is also Cloud Ready, able to connect to any cloud application that supports Star’s CloudPRNT technology. It’s part of a new generation of devices that can connect to the Star Micronics Cloud Services platform, where users can customize and enhance their receipts by adding graphics or logos and triggering coupons, enhancing customer experience.

    Love industry trends? Check out our podcast:



    Rising Stars Podcast

    About Star Micronics

    Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, iOS iPad®, and iPhone® devices to generate receipts for all of its printers. In addition, Star Micronics is always leading and innovating, enabling web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    Media Contact

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    848-216-3318

  • The Rising Stars Podcast: The Rise of Mr. Yum and Mobile Ordering

    The Rising Stars Podcast: The Rise of Mr. Yum and Mobile Ordering

    Episode 23 – The Rise of Mr. Yum and Mobile Ordering

    In this episode of the Rising Stars Podcast, join us for an exciting talk about the rise of mobile ordering and how Mr. Yum was there to meet the moment. Host Brianna Moriarty interviews Kim Teo, CEO and co-founder of Mr. Yum, an innovative tech company in mobile ordering, mobile payments, and much more for the hospitality and entertainment industries.

    Together, Brianna and Kim discuss:

    • Mr. Yum’s origin and culture
    • How they navigated and capitalized on the changes to the food and leisure industry
    • Where QR codes and mobile ordering are going next

    Enjoy the show!

    Click here to connect with Kim on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

    Loving the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving a review!


    RisingStars_Podcast_Brianna-crop

    Step into the future of market tech with the Rising Stars Podcast, a bi-weekly show covering emerging and innovative market trends and technology in the retail, cannabis, and hospitality space.

    Join Brianna Moriarty, Partner Development Manager at Star Micronics, as she tackles eye-opening subject matter with some of the best minds in retail technology across the globe.

    Always leading, always innovating, Star Micronics has been an industry pioneer in point-of-sale and customer experience technology for over 40 years. Let’s share our ideas and partner together as we head toward a bright future full of rising stars.

  • 6 Ways POS Hardware Can Keep Your Dispensary Competitive

    6 Ways POS Hardware Can Keep Your Dispensary Competitive

    The cannabis market is rapidly growing day by day. In order to meet the high consumer demand, dispensaries seem to be emerging left and right. If you’re in the business, you have to run your cannabis dispensary’s day-to-day operations successfully to stay competitive. An efficient point-of-sale (POS) system, specifically designed to meet the particular requirements of the recreational cannabis industry, is what you need.

    A cannabis dispensary’s key POS requirements differ from that of a regular retail establishment. One of the most critical elements in making your dispensary more competitive and better managed is the selection of the right POS system. This not only includes software but the proper hardware as well. This POS should have all the latest technology to help you transform your cannabis dispensary into a competitive, profitable business.

    Essential POS Hardware For Dispensaries:

    • Computer
    • Receipt Printer
    • Barcode Scanner
    • Label Printer
    • Cash Drawer
    • POS Scale

    Computer: A computer system with the minimum requirements to run the POS software of your choice is first needed. You must make sure the POS software runs on whichever computer operating system (OS) you want to use. Make sure you have a high-grade processor and enough RAM, plus a good internet connection. Many retailers are using tablets these days to run their POS software.

    Receipt Printer: Although digital receipts are an option, most consumers want stores to be able to print them a receipt of purchase if requested, especially for credit card transactions. Unlike digital receipts, printed receipts don’t require any contact details from the customer, such as email address or phone number.

    Finding a receipt printer of high quality and versatility to be able to take you into the next era of point-of-sale is absolutely vital. Not every printer is created equally. You want a receipt printer that can connect to different computer operating systems, in case you ever update. Being able to print from the cloud is also another must-have feature. You also want quick and easy installation so you can get to more important things.

    Barcode Scanner: Barcode scanners are designed to recognize, record, and read any information contained in a product barcode or QR code. Dispensary employees can use scanning technology for POS, inventory, and marketing purposes. You’ll want an easy-to-connect and use scanner that reads accurately and quickly.

    Label Printer: Labels are essential in the cannabis industry. Many states in the U.S. require QR codes on retail cannabis products that easily show the customer important information about the origins and properties of what they’re purchasing. Having your own label printer, like the TSP743II, can save a lot of money, instead of buying custom-made labels from a third party. With your own label printer, you can easily print your own, updating them exactly when you need to, and controlling the size and shape yourself.

    Cash Register/Cash Drawer: Cannabis has not yet been authorized on a federal level. As a result, federally authorized banks generally refuse to hold cannabis dispensary owners’ earnings over the risk of losing their license to operate legally. Therefore, most dispensary transactions are made in the form of cash. A durable cash drawer with adequate storage that effortlessly connects to your POS receipt printer is a must.


    Stacked Cash Drawers by Star Micronics.

    Scale: A legal-for-trade scale is the final requirement for a cannabis dispensary POS. Not all scales will serve as a proper dispensary scale, however. The scale must be an NTEP-certified scale (or Measurement Canada certified in Canada). A scale that directly connects to the POS system is basically expected these days, as it streamlines the POS, saving time and money. A direct connection between the weight and price of your cannabis for sale lessens the chance of human mistakes and enhances the customer experience.

    Check out Star’s line of POS scales, NTEP-certified and made for the cannabis industry>

    Importance of POS Software

    Before we continue, now would be a good time to mention the importance of your POS software. Your dispensary’s point-of-sale software can have a significant effect on staff productivity and client satisfaction. Pick software and services that work for you to earn the most out of every sale.

    Obviously, the POS software should be user-friendly and assist you in handling the dispensary’s cash flow, keeping a record of your sales. Your budtenders should have easy access to your POS system. Cannabis laws differ from one state to the next. Because of this, certain POS software designed for the cannabis industry will make sure that each sale complies with your state’s standards. This makes life easier for your budtenders and prevents potential legal problems.

    How POS Hardware Can Keep Your Dispensary Competitive

    A modern POS system will assist a retail cannabis dispensary’s ultimate goals of keeping customers satisfied and maximizing profit. Here are six ways your POS system can help your dispensary stay competitive:

    Simpler Dispensary Arrangement

    Most point-of-sale systems are much simpler these days, and many can even be used on the go. This enables a dispensary to get rid of a traditional checkout counter. It is convenient to have budtenders equipped with tablets or other devices to meet consumers across the dispensary to finish payments. Any handheld device can be turned into a mobile checkout alongside a portable printer. This means the dispensary can be redesigned to have more room and a better flow that isn’t centered on a single cash register.

    Compliance With Regulations

    The cannabis sector is shackled by many rules, regulations, and tax concerns. On top of this, these regulations are constantly changing. Failure to live up to these regulatory requirements could result in severe penalties. As mentioned before, POS software is out there that can help with regulatory compliance. This software is made specifically for the cannabis industry. Thanks to a central database and built-in analytics, you can get real-time data reports for ensuring compliance.

    Having the proper information on product labels and customer receipts is also handled with the right receipt and label printers. You can’t afford to miss any required data, and having printers that can be updated with little hassle can make your job easier.

    Explore POS receipt and label printers here>

    Aid Budtenders & Staff

    A great POS system can help your employees better serve your customers. From wait times to simple inventory data, a POS system can enhance the experience of your customers and keep them coming back. With the right setup, details regarding the types of cannabis available allow budtenders to better respond to consumer inquiries. It simplifies the job of dispensary employees in many ways.

    Improving Customer Experience

    Having the right receipt printer, like Star’s TSP143III, allows you to design and print promotional material right onto your receipts. This can help boost any promos you may want to schedule.

    You can also use QR codes for loyalty programs, scanning them from your customers’ phones with the proper scanner, and seeing all of their previous purchases. As a result, you can provide a more personalized experience to them. When budtenders have access to a customer’s previous purchases, they can make informed recommendations for future purchases. This could potentially lead to more long-term relationships.


    Star has a robust collection of NTEP-certified POS scales

    Inventory Management

    The majority of cannabis retailers recognize the importance of effective inventory management. Nevertheless, this procedure can take considerable time. Alongside good POS software, POS scanners and scales can help provide key inventory management. Scales are absolutely necessary for any dispensary, but one that connects to your POS system makes transactions easier, faster, and much more accurate. These tools allow a dispensary to quickly determine the top and worst-selling products.

    Ensuring that popular items are always available will keep customers coming back, and you can be assured that space in your dispensary is never wasted.

    Take a look at Star’s NTEP-Certified precision POS scales>

    Increase Sales

    Filling customer demand, staying compliant, having the right inventory stocked, having a sleek and clean store–these are all things that keep your dispensary full of repeat customers, increasing sales. Increasing your sales keeps revenue rolling in, putting your dispensary two steps ahead of your competitors.

    Cannabis is a fast-paced and profitable market, and many players are moving in on the space. Having a modern POS system is essential, especially with hardware that not only helps you grow but can grow with you. Customers have a lot of expectations these days and having a POS system that helps you meet those demands can be the thin line that separates you from the rest.

    Have A Look At Star’s POS Hardware:



    Star Micronics Cannabis Solutions

  • The New, Ultra-Connected TSP143IV POS Printing Solution Is Here

    The New, Ultra-Connected TSP143IV POS Printing Solution Is Here

    Star Micronics is proud to release the TSP143IVUE: a modern, ultra-connected thermal receipt printer in the TSP100 POS printing solution series.

    Somerset, NJ – February 22, 2022 – Continuing its “Always Leading – Always Innovating” philosophy, Star Micronics presents the TSP143IVUE, a modern and ultra-connected POS printing solution.

    Already a leading player in the mPOS market, the new Star Micronics TSP143IVUE offers multiple ways to connect, with a modern USB-C connector for communication and an additional USB-A connector for android mobile device powering and peripheral communication. It offers a USB/LAN Dual Interface and cloud printing capabilities for traditional and mobile POS solutions.

    Built with all the capabilities you have come to expect from its predecessor, the TSP143IVUE provides a more compact and sleek design, with added features like AOA (Android Open Accessories) and CloudPRNT. Its innovative design boasts a 20% smaller footprint, a protected internal power supply, and “drop-in and print” paper loading.

    Offered with AOA and Dual USB/LAN interface connectivity (the first in the series to do so), this printer has effortless installation, making it simple to incorporate into your existing point-of-sale system.

    AOA technology gives the printer full communication with your Android device while keeping it powered. The Star TSP143IVUE is CloudReady which means it can connect to any cloud application supporting Star’s CloudPRNT technology.

    The TSP143IVUE is high-speed and can print up to 250 millimeters per second. This printer is part of the new generation of devices that can connect to the Star Micronics Cloud Services platform, where users can customize and enhance their receipts by adding graphics and logos and triggering coupons for better customer experiences.

    Love industry news? Check out our podcast:



    Rising Stars Podcast

    About Star Micronics

    Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, iOS iPad®, and iPhone® devices to generate receipts for all of its printers. In addition, Star Micronics is always leading and innovating, enabling web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

    Media Contact

    Christin Dorner

    Star Micronics America, Inc.

    cdorner@starmicronics.com

    848-216-3318

  • The Rising Stars Podcast: Retail Technology Trends For 2022

    The Rising Stars Podcast: Retail Technology Trends For 2022

    Episode 22 – Retail Technology Trends For 2022

    In this episode of the Rising Stars podcast, join us for an exciting talk about the coming trends for retail technology in 2022 and beyond. Host Brianna Moriarty interviews Nicole Leinbach Reyhle, the Founder of Retail Minded, an internationally recognized industry blog and publication that delivers news and education to independent retailers.

    Together, Brianna and Nicole discuss:

    • Consumer behaviors and retail tech trends coming down the pipeline
    • Tech for inventory control
    • Payment technology options
    • Social and augmented reality shopping
    • Facial recognition technology and how it can greatly impact the space

    Enjoy the show!

    Click here to connect with Nicole on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

    Loving the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving a review!

    Step into the future of market tech with the Rising Stars Podcast, a bi-weekly show covering emerging and innovative market trends and technology in the retail, cannabis, and hospitality space. Join Brianna Moriarty, Partner Development Manager at Star Micronics, as she tackles eye-opening subject matter with some of the best minds in retail technology across the globe.

    Always leading, always innovating, Star Micronics has been an industry pioneer in point-of-sale and customer experience technology for over 40 years. Let’s share our ideas and partner together as we head toward a bright future full of rising stars.

    Head on over to Retail Minded for more!



    7 Key Technologies For Retailers In 2022

  • How QR Codes Can Benefit Your Business

    How QR Codes Can Benefit Your Business

    In the Information Age, technological advancements are changing every aspect of life as we know it, especially due to the global COVID-19 pandemic. QR codes have become more widespread than ever, making the hectic information-sharing process easier for us. It might not come as a surprise, but more and more businesses are adopting this technology to make shopping easier for their customers.

    QR codes, also known as quick response codes, are two-dimensional images that can provide a function or store large amounts of data. QR codes can show whoever scans them all about a business or they can be used to facilitate payment transactions. To read the details of a QR code, all you’ll need is a smartphone.

    QR codes are a huge technological advancement in the field of retail and have made product details and other information easily accessible for both customers and employees. They have enhanced the customer experience.

    This is why QR codes aren’t going anywhere.

    QR Codes are the Future of the Customer Experience

    shutterstock_607588487

    QR codes are becoming increasingly essential tools in today’s society, which is why you’ll see them everywhere. The QR code was developed for business needs but was slow to catch on. The booming cannabis industry has been using them for a specific purpose by law, but it wasn’t until the pandemic that QR codes became widely utilized in the retail and hospitality industries. Here are some of their uses:

    Advertising A Product

    A QR code can be used to run advertisements for products. Consumers can now open a website faster by simply scanning a QR code rather than inputting the URL into their browser. The unique codes can also be used to transport the scanner to a landing page displaying products for sale. This makes the purchase decision easier and quicker for the customer, helping save time.

    Informative

    QR codes are made up of hyperlinks and can be found on business cards, product labels, magazines, websites, email newsletters, and any other items where words and images can be displayed. Users can scan QR codes to acquire information on a specific subject with ease.

    Payment

    QR codes can securely hold information about bank accounts, credit/debit cards, and other credentials. By connecting the store’s website to an account or card, the customer can pay simply by scanning the QR code with their smartphones.

    Various payment options can even be incorporated into a QR code, enabling customers to select the most convenient payment option for them. Customers can even show stores their own unique QR code, which the cashier or attendant then scans, taking payment that way.

    Many companies, like PayPal, use QR codes all the time but anyone can use them.


    QR-Code-Being-Scanned

    Check out Star’s QR code scanners: desktop, handheld, and wireless handheld



    Explore Our Scanners

    The Advantages of QR Codes

    There are seemingly an unlimited number of advantages that QR codes can have for any business. From marketing to inventory control, below are just a handful of examples:

    Ideal For Marketing

    QR codes are often used as marketing tools that can direct customers to a company’s Facebook, Twitter, Instagram, and other social media sites. Getting your customers to interact with you on social media means increased engagement, promoting brand recognition and driving sales.

    Increased Chances Of Sales

    QR codes make it easy for customers to explore more of what your company has to offer. All they have to do is point their smartphone camera and they’re instantly taken to wherever you as the business owner want to take them. Everyone knows that the more traffic a store has, the more opportunities they have of making a sale. Making it easier for the customer to see and buy your product is just smart business practice.

    Improves Customer Experience

    QR codes are popular with customers for a variety of reasons. To begin with, they are simple to use. The customers only have to scan the QR code to be directed to your company’s webpage or email. They don’t have to memorize anything.

    Moreover, only a tiny percentage of consumers remember to return to your website afterward. QR codes make it much easier for your clients to visit your website by enabling them to scan the code. Again, there’s a significant possibility your customers will buy if you make it easier for them to access the latest offerings and engage with your business.

    shutterstock_1867131817

    Versatility

    One of the advantages of QR codes is that they may be used in a variety of ways. Social media marketing, online purchases, landing pages, special announcements–the possibilities are nearly endless. This is why they are so useful and, dare I say, fun? People like the excitement of seeing where a QR code will take them, so make it memorable!

    To add to this, companies can make their QR codes different shapes, having uniquely-designed codes that set them apart from their competitors, potentially attracting a larger audience.

    Digitalize Your Business

    Businesses can save time and money on traditional advertising campaigns by going digital, and that includes using QR codes. These days, going digital is a necessity. You don’t have to buy banners, flyers, or other printed materials to market your business anymore. A QR code is a one-time investment that can potentially provide a lifetime of marketing efforts.

    Check out Star’s QR code scanners: desktop, handheld, and wireless handheld



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    QR Codes in the Cannabis Industry


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    In many states where cannabis retail is legal, it is the law that dispensaries use QR codes on their products linking to verified licenses and testing results. This way, customers can immediately determine whether or not their cannabis purchase has passed state-mandated regulatory testing.

    Not only that but these QR codes can also be integrated with point-of-sale systems to keep track of inventory. 

    QR codes can display all the relevant information about the cannabis product for sale, both for customer satisfaction and for dispensary needs. This can be done in any industry.

    How to Get QR Codes for Your Business

    Getting QR codes for your business is easy. Simply find a website that offers a code generator, fill in the required information, click to generate your code, and then stylize it. After downloading the image, you can display it on whatever you want.

    Since their creation, QR codes have gained widespread use, but their popularity is just beginning. Get in on the action before it’s too late and start using this wonderful technology today!

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  • How To Choose The Best POS Cash Drawer

    How To Choose The Best POS Cash Drawer

    Choosing the best POS cash drawer might seem straightforward, but it’s more intricate than it appears. While cash drawers may seem like simple metal boxes designed to secure money, selecting the ideal one for your business involves several critical considerations.

    For business owners and decision-makers, the complexity increases with questions about fit, capacity, and functionality. How will the cash drawer fit into your workspace? Does it have sufficient space to handle your daily transaction volume? What type of till best suits your operational needs? And, perhaps most importantly, how do you balance these requirements against your budget?

    Star is dedicated to simplifying your decision-making process. Let’s examine some key factors you should consider to ensure you choose the best POS cash drawer for your business.


    Star Micronics has a range of robust cash drawers for any industry.

    1. Connectivity

    First, let’s discuss connectivity options when it comes to cash drawers. Many overlook this important factor, only to realize how critical it is. Making sure your cash drawers work with your point-of-sale (POS) system is a must! Researching what hardware works with your POS software ahead of time will save you headaches. You’ll want to make sure the cash drawer works with your system’s peripherals and accessories as well, such as a POS scale or scanner.

    The most common type of connectivity for cash drawers is a printer-driven interface, which means the cash drawer is controlled through the printer’s DK port. The DK port, which stands for Drawer Kick, sends a 24V DC signal that opens the drawer. The majority of cash drawers use this function.

    Another way to open a cash drawer is quite obvious: manually with a key. Most cash drawers actually have both DK port connectivity and manual key access. This allows the drawer to be opened in case the electricity acts up.

    There are also wireless cash functions controlled by Wi-Fi and Bluetooth. These tend to be more expensive and not as common, but they are an option.

    Finally, don’t forget to check how a cash drawer is powered before you buy. Some use the USB interface only, getting power from the computer they’re attached to, while others need to plug into an outlet. Make sure to put your cash drawer in an area that works.

    2. Security

    Needless to say, security is a huge consideration when looking to purchase a cash drawer. To start, here are some options to look for:

    • An additional lock that secures the drawer itself to the counter.
    • A locking till cover, so when you need to take the till to the back office at closing time, cash can’t be stolen during transport.
    • A universal key, so that cash drawers are easier to open in a rush and during an emergency. There is no need to look through a huge key ring for the correct key.
    • A manual release option, so you can open the cash drawer no matter what. Manual release is quicker than waiting for a Bluetooth signal and even faster than some DK port signals.
    • Hidden locked compartments, which require extra space and likely a higher budget.

    How many people will be using the drawer at one time? How much money do you want to keep inside? Think about your day-to-day operations and how the money will be handled, then make a list of necessities for security and be sure your new cash drawer fulfills each one.

    3. Size & Cash Flow

    Next, you want to make sure your new cash drawer is going to fit in its space. Either there’s already an allotted area you have in mind, or you have some different options to play with. Whichever it is, you’ll need to measure the space correctly (width, height, and length) and consider your cash flow to find the right-sized cash drawer for you. 

    Some important questions to ask yourself are: will your drawer be on top of the counter or mounted below? Will there be important items on top of the cash drawer? Is there enough space for the till to fully open with a person comfortably behind it?

    Some cash drawers specifically come with below-counter mounting options, so it’s important to figure this out ahead of time. You’ll also want to know the height of the drawer.

    On the market, there are normally two different sizes for cash drawers: a smaller option (typically 13” x 13”) and a larger option (typically 16” x 16” and larger). Most cash drawers are 4-5 inches in height, but be sure to check.

    The CD3-1616 Value Cash Drawer by Star Micronics.
    Star’s cash drawers come in a variety of sizes to suit multiple industries.

    Currency & Media

    Now, which currency do you use? Cash drawer tills (the part of the cash drawer that holds the money) come in several different sizes with distinct layouts for different currencies. Some tills have room for the US standard (five bills and four coins).

    Other tills come with room for more coins or bills if larger, higher-value bills, such as $100, are accepted. They could also have options to adjust sections or remove coin trays entirely. There are also tills available specifically for Canadian and Latin American currencies.

    Finally, you’ll want to know how your POS system opens your cash drawer (if it opens electronically). Some systems open the drawer on every transaction, while others open for cash transactions only. 

    Especially if you handle a lot of credit card slips, coupons, or checks, be sure to choose a cash drawer with media slots in the front. Media slots are openings in the drawer that receipts or other documents are fed into. These documents are securely stored beneath the till, in a hidden space. You may even want added space beneath the till for extra coin rolls or bills.

    Use the Cash Drawer Selector Tool

    Effortlessly find the ideal cash drawer for your business with our Cash Drawer Selector Tool—filter options by width, region, connection type, and more to ensure a perfect fit.



    Cash Drawer Wizard

    4. Durability

    Next on the list of considerations is durability. Why would anyone want a cash drawer to be of poor quality?

    You’ll want to know exactly what a cash drawer is made of. Cash drawers like Star’s are made of steel, which not only makes your investment worthwhile, but is also a security feature.

    A cash drawer should also have a multi-year warranty. Be sure to choose a warranty that includes at least 1 million opens. It would also be smart to have a strengthened key, so it doesn’t break, while having an outer finish that can withstand abuse from the surrounding environment.

    5. Style & Design

    Although not as important as the above considerations, how your cash drawer looks should factor in your decision at least a little. Usually, you’ll want a cash drawer that matches the look and feel of your counter space and other POS components.

    For example, if you have a white receipt printer and white tablet-based POS stand, choosing a white cash drawer will help provide a sleek look to your counter.

    The look of your cash drawer is something that only you can decide. Cash drawers come in many different colors, sizes, and styles, but I would recommend you consider the top factors first. 

    Cash drawers are must-have items for the majority of businesses. Knowing how to choose the best POS cash drawer for yours can save time and money, all while creating a secure, efficient, and productive business.

    Meet Star’s Cash Drawers

    Star Micronics is proud to offer feature-rich cash drawers for any budget or application.

    Value Series

    The Value Series includes cost-effective cash drawers that integrate seamlessly into any retail or hospitality environment. Connected to a standard printer communication interface with a bottom exit cable, Star’s Value Series cash drawers are reliable and come with a standard warranty. They also feature four lock functions: locked, closed, online (opens electronically), manual open, and locked open.

    Choice Series

    Our Choice Series cash drawers include features businesses already know and love, but with added strength to support touch tablets and POS terminals on top. They also have a secure dual-drawer cable, enabling the Choice Series to work as either cash drawer 1 or cash drawer 2.

    These drawers also include a foldable hinged key which minimizes the possibility of breaking off in the lock, with over 10 different lockset options for added security.

    Max Series

    Max Series cash drawers are the premier choice for retailers. Featuring durable, high-quality drawers with Kensington lock compatibility and sleek Star branding, these cash drawers are designed to securely manage cash while delivering professional looks and reliability. They also feature four lock functions: locked, closed, online (opens electronically), manual open, and locked open.

    Find the Ideal Cash Drawer for Your Business



    Explore Star Cash Drawers